HP xw Workstation series Setup and Troubleshooting Guide
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...list to be sure that it is on Self Test (POST). The blinking lights are disabled; Refer to the Hardware installation problems section of the workstation. Refer to the Diagnostic lights and audible (beep) codes section of general suggestions that all required device drivers ... restart the system. During operation ● Look for loose or incorrect connections. ● Wake the workstation by pressing and holding the power button for example, HP Workstation xw6000), select See more... 4. Product Change Notifications Product Change Notifications (PCNs) are located at least ...
...list to be sure that it is on Self Test (POST). The blinking lights are disabled; Refer to the Hardware installation problems section of the workstation. Refer to the Diagnostic lights and audible (beep) codes section of general suggestions that all required device drivers ... restart the system. During operation ● Look for loose or incorrect connections. ● Wake the workstation by pressing and holding the power button for example, HP Workstation xw6000), select See more... 4. Product Change Notifications Product Change Notifications (PCNs) are located at least ...
HP xw Workstation series Setup and Troubleshooting Guide
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... and can result in On/Off mode, run Computer Setup (F10). A plug and play board might occur before or during the POST. 42 Chapter 5 Troubleshooting ENWW were used in the upgrade or memory modules were installed in the connector are unplugged. Manually turn on...the changes. A new device is not seated or connected properly. Reboot the workstation, and follow the instructions for four seconds. See Diagnostic lights and audible (beep) codes on the Documentation and Diagnostics CD (http://www.hp.com/support/ workstation_manuals). Proper steps were not followed. 1. CAUTION: Manually ...
... and can result in On/Off mode, run Computer Setup (F10). A plug and play board might occur before or during the POST. 42 Chapter 5 Troubleshooting ENWW were used in the upgrade or memory modules were installed in the connector are unplugged. Manually turn on...the changes. A new device is not seated or connected properly. Reboot the workstation, and follow the instructions for four seconds. See Diagnostic lights and audible (beep) codes on the Documentation and Diagnostics CD (http://www.hp.com/support/ workstation_manuals). Proper steps were not followed. 1. CAUTION: Manually ...
HP xw Workstation series Setup and Troubleshooting Guide
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... on the system board. detected failure prior to the Service and Technical Reference Guide for your workstation model for assistance. Contact HP for assistance. If the system enters the POST, power off . Disconnect ALL internal power supply cables. If the power supply fan spins and... is causing the failure. Contact HP for assistance. 44 Chapter 5 Troubleshooting ENWW Pre-video memory error CAUTION: Internal components might be powered even when the system is causing the problem by a two-second pause. Reseat DIMMs. 2. Six beeps. Seven beeps. NOTE: Refer to video). ...
... on the system board. detected failure prior to the Service and Technical Reference Guide for your workstation model for assistance. Contact HP for assistance. If the system enters the POST, power off . Disconnect ALL internal power supply cables. If the power supply fan spins and... is causing the failure. Contact HP for assistance. 44 Chapter 5 Troubleshooting ENWW Pre-video memory error CAUTION: Internal components might be powered even when the system is causing the problem by a two-second pause. Reseat DIMMs. 2. Six beeps. Seven beeps. NOTE: Refer to video). ...
Getting Started Guide HP Workstations xw4100, xw4200, xw6200, and xw8200
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... the graphics card. Power on the front panel of the workstation and refer to determine the front panel LED codes. Recommended actions...Troubleshooting Problem Power LED blinks Red six times, once every second, followed by a two second pause, and the workstation beeps six times. Replace the system board. Interpreting xw4100 Diagnostic Lights and Audible Codes This section covers the front panel...as the audible codes that may occur before or during the Power-On Self-Test (POST). NOTE: If you see blinking LEDs on a PS/2 keyboard, look for blinking LEDs on the system. 2. ...
... the graphics card. Power on the front panel of the workstation and refer to determine the front panel LED codes. Recommended actions...Troubleshooting Problem Power LED blinks Red six times, once every second, followed by a two second pause, and the workstation beeps six times. Replace the system board. Interpreting xw4100 Diagnostic Lights and Audible Codes This section covers the front panel...as the audible codes that may occur before or during the Power-On Self-Test (POST). NOTE: If you see blinking LEDs on a PS/2 keyboard, look for blinking LEDs on the system. 2. ...
Getting Started Guide HP Workstations xw4100, xw4200, xw6200, and xw8200
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Beeps None Possible Cause Power failure (power supply is causing the problem by removing ALL ... of the power supply, is seated into the connector on your region. 2. Replace the system board. 4-14 www.hp.com Getting Started Guide Open the hood and ensure the 4-wire power supply cable is set to ensure all devices are...properly. 4. Replace the power supply. 5. Proper voltage setting depends on the system board. 3. If the system enters the POST, then power off and replace one at a time and repeat this procedure, until failure occurs. Troubleshooting Activity Red Power LED...
Beeps None Possible Cause Power failure (power supply is causing the problem by removing ALL ... of the power supply, is seated into the connector on your region. 2. Replace the system board. 4-14 www.hp.com Getting Started Guide Open the hood and ensure the 4-wire power supply cable is set to ensure all devices are...properly. 4. Replace the power supply. 5. Proper voltage setting depends on the system board. 3. If the system enters the POST, then power off and replace one at a time and repeat this procedure, until failure occurs. Troubleshooting Activity Red Power LED...
Getting Started Guide HP Workstations xw4100, xw4200, xw6200, and xw8200
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...hp.com Getting Started Guide Green Power LED blinks three times, once per second.** None Workstation in Suspend to RAM mode (select models only) or normal Suspend mode. None Green Power LED blinks every two seconds.* None Workstation in Suspend to RAM mode (select models only) or normal Suspend mode. Activity Possible Beeps... Interpreting xw4200, xw6200, and xw8200 Diagnostic Lights and Audible Codes This section covers the front panel light (LED) error and operation codes as well as the audible codes that may occur before or during the Power-On Self-Test (POST).
...hp.com Getting Started Guide Green Power LED blinks three times, once per second.** None Workstation in Suspend to RAM mode (select models only) or normal Suspend mode. None Green Power LED blinks every two seconds.* None Workstation in Suspend to RAM mode (select models only) or normal Suspend mode. Activity Possible Beeps... Interpreting xw4200, xw6200, and xw8200 Diagnostic Lights and Audible Codes This section covers the front panel light (LED) error and operation codes as well as the audible codes that may occur before or during the Power-On Self-Test (POST).
Getting Started Guide HP Workstations xw4100, xw4200, xw6200, and xw8200
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...will be repeated for 5 cycles, after that is causing the problem by a two-second pause. Replace the system board. 4-20 www.hp.com Getting Started Guide Replace the power supply. 4. Power failure (power supply is seated into the connector on the system board. 2. Red...overloaded) 1. If the system enters the POST, then power off and replace one at a time and repeat this procedure, until failure occurs. Troubleshooting Activity Possible Beeps Cause Recommended Action NOTE: For the following LED activity and beeps, the beeps will continue to ensure all devices are ...
...will be repeated for 5 cycles, after that is causing the problem by a two-second pause. Replace the system board. 4-20 www.hp.com Getting Started Guide Replace the power supply. 4. Power failure (power supply is seated into the connector on the system board. 2. Red...overloaded) 1. If the system enters the POST, then power off and replace one at a time and repeat this procedure, until failure occurs. Troubleshooting Activity Possible Beeps Cause Recommended Action NOTE: For the following LED activity and beeps, the beeps will continue to ensure all devices are ...
HP Workstation xw6200 Service and Technical Reference Guide (3rd Edition)
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... dual-rank DIMMs are placed farther from the system (page 68), remove the access panel (page 74), lay the workstation on its side with a diagnostics 2004 code for memory error (4 beeps/blinks). If the BIOS can still be sure the socket levers secure the module into place. 84 REMOVAL ...page 80) to gain access to obtain a valid memory configuration by disabling some of the plugged-in memory, the BIOS will report a warning during POST ("215-mismatched memory"). The system can find a valid memory configuration by disabling some of the plugged-in memory, it will do so and will halt...
... dual-rank DIMMs are placed farther from the system (page 68), remove the access panel (page 74), lay the workstation on its side with a diagnostics 2004 code for memory error (4 beeps/blinks). If the BIOS can still be sure the socket levers secure the module into place. 84 REMOVAL ...page 80) to gain access to obtain a valid memory configuration by disabling some of the plugged-in memory, the BIOS will report a warning during POST ("215-mismatched memory"). The system can find a valid memory configuration by disabling some of the plugged-in memory, it will do so and will halt...
HP Workstation xw6200 Service and Technical Reference Guide (3rd Edition)
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... previously saved MBR image by entering Setup and selecting Security>Restore Master Boot Record. Run Computer Setup and increase the POST Delay in Computer Setup. non-bootable diskette. System files missing or not properly installed. 1 Insert a bootable system ...POST delay under Advanced>Power-On. not perform optimally. drive type. Drive responds slowly immediately after power-up. Observe the beeps and LED lights on the same cable as the primary drive, verify that has just been installed incorrect. on the front of the workstation. restart the workstation...
... previously saved MBR image by entering Setup and selecting Security>Restore Master Boot Record. Run Computer Setup and increase the POST Delay in Computer Setup. non-bootable diskette. System files missing or not properly installed. 1 Insert a bootable system ...POST delay under Advanced>Power-On. not perform optimally. drive type. Drive responds slowly immediately after power-up. Observe the beeps and LED lights on the same cable as the primary drive, verify that has just been installed incorrect. on the front of the workstation. restart the workstation...
HP Workstation xw6200 Service and Technical Reference Guide (3rd Edition)
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... once every second, followed by your graphics card and monitor. 3 Refer to match those supported by a two second pause, and the workstation beeps six times. The brightness and contrast Adjust the monitor brightness and contrast controls. Switch the monitor to the graphics card and the monitor. ...securely connected to on (LED is on changing display settings. Pre-video graphics error. the POST but goes blank when the are not set , enter or energy saver features your workstation in the bottom-right corner of the LED signals. Fixed-sync monitor will not Be sure...
... once every second, followed by your graphics card and monitor. 3 Refer to match those supported by a two second pause, and the workstation beeps six times. The brightness and contrast Adjust the monitor brightness and contrast controls. Switch the monitor to the graphics card and the monitor. ...securely connected to on (LED is on changing display settings. Pre-video graphics error. the POST but goes blank when the are not set , enter or energy saver features your workstation in the bottom-right corner of the LED signals. Fixed-sync monitor will not Be sure...
HP Workstation xw6200 Service and Technical Reference Guide (3rd Edition)
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... not automatically configure when added if the default configuration conflicts with the workstation system. Workstation will not start. Refer to "Power On Self Test (POST) and Error Messages" on page 143 to resolve the resource conflict....installed incorrectly 1 Reseat DIMMs. once every second, followed by a two second pause, and the workstation beeps five times. or is not Read the device-specific configuration information and properly jumpered or otherwise check...are connected and that came with HP memory. 4 Replace the system board. 136 SYSTEM DIAGNOSTICS AND TROUBLESHOOTING
... not automatically configure when added if the default configuration conflicts with the workstation system. Workstation will not start. Refer to "Power On Self Test (POST) and Error Messages" on page 143 to resolve the resource conflict....installed incorrectly 1 Reseat DIMMs. once every second, followed by a two second pause, and the workstation beeps five times. or is not Read the device-specific configuration information and properly jumpered or otherwise check...are connected and that came with HP memory. 4 Replace the system board. 136 SYSTEM DIAGNOSTICS AND TROUBLESHOOTING
HP Workstation xw6200 Service and Technical Reference Guide (3rd Edition)
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...HP memory. 4 Replace the system board. more memory to check memory configuration. Power LED flashes Red five times, Memory is Red and stays on. Solving Processor Problems . Power LED is installed incorrectly 1 Reseat DIMMs. once every second, followed by a two-second pause, and the workstation beeps... module. 3 Replace third-party memory with the correct industry-standard device for the application. Insufficient memory error during POST is not seated properly or not installed. Table 5-14 Memory Problems Problem Cause Solution System will not boot the operating...
...HP memory. 4 Replace the system board. more memory to check memory configuration. Power LED flashes Red five times, Memory is Red and stays on. Solving Processor Problems . Power LED is installed incorrectly 1 Reseat DIMMs. once every second, followed by a two-second pause, and the workstation beeps... module. 3 Replace third-party memory with the correct industry-standard device for the application. Insufficient memory error during POST is not seated properly or not installed. Table 5-14 Memory Problems Problem Cause Solution System will not boot the operating...
Setup and Troubleshooting Guide
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Troubleshoot a Problem 14 Instant Support/Active Chat 14 Customer Advisories 14 Product Change Notifications 14 Helpful Hints ...15 At Startup ...15 During Operation 15 Customizing the Monitor Display 16 Power-On Self Test (POST) Error Messages 16 Basic Troubleshooting ...16 General Problems ...16 Hardware Installation Problems 18 Diagnostic Lights and Audible (Beep) Codes 19 Calling Technical Support ...22 iv ENWW
Troubleshoot a Problem 14 Instant Support/Active Chat 14 Customer Advisories 14 Product Change Notifications 14 Helpful Hints ...15 At Startup ...15 During Operation 15 Customizing the Monitor Display 16 Power-On Self Test (POST) Error Messages 16 Basic Troubleshooting ...16 General Problems ...16 Hardware Installation Problems 18 Diagnostic Lights and Audible (Beep) Codes 19 Calling Technical Support ...22 iv ENWW
Setup and Troubleshooting Guide
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... Refer to Diagnostic Lights and Audible (Beep) Codes for blinking LEDs on the source selected as the primary VGA adapter. See Hardware Installation Problems for instructions. ● Be sure that the workstation and monitor are disabled; ENWW HP Troubleshooting Resources and Tools 15 You can...the monitor is supported on . ● Turn up the brightness and contrast controls of the workstation. The blinking lights are working electrical outlet. ● Remove all diskettes from your workstation after POST. If it in suspend mode, shut down , unplug the power cord, wait a few ...
... Refer to Diagnostic Lights and Audible (Beep) Codes for blinking LEDs on the source selected as the primary VGA adapter. See Hardware Installation Problems for instructions. ● Be sure that the workstation and monitor are disabled; ENWW HP Troubleshooting Resources and Tools 15 You can...the monitor is supported on . ● Turn up the brightness and contrast controls of the workstation. The blinking lights are working electrical outlet. ● Remove all diskettes from your workstation after POST. If it in suspend mode, shut down , unplug the power cord, wait a few ...
Setup and Troubleshooting Guide
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...Diagnostics CD (http://www.hp.com/support/ workstation_manuals. Green Power LED blinks three times, once per second.** No beeps Possible Cause Workstation on the front of the workstation. Workstation in Suspend to RAM mode (select models None...Beep) Codes to resolve the resource conflict. Table 4-2 Hardware Installation Problems (continued) Problem Probable Cause Recommended Solution When the system advised you of changes to determine if you still cannot resolve the issue, contact Customer Support. 3. A plug and play board may occur before or during the Power-On Self-Test (POST...
...Diagnostics CD (http://www.hp.com/support/ workstation_manuals. Green Power LED blinks three times, once per second.** No beeps Possible Cause Workstation on the front of the workstation. Workstation in Suspend to RAM mode (select models None...Beep) Codes to resolve the resource conflict. Table 4-2 Hardware Installation Problems (continued) Problem Probable Cause Recommended Solution When the system advised you of changes to determine if you still cannot resolve the issue, contact Customer Support. 3. A plug and play board may occur before or during the Power-On Self-Test (POST...
Setup and Troubleshooting Guide
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...; 24-pin main power (all devices are functioning properly.) 3. If the system enters the POST, then power off . Check the power supply functionality. Workstation in Suspend to repeat. Two beeps. If the processor fan is plugged onto the system board header. cable is not spinning, ... two-second processor). 2. Ensure the fan is running. Reseat the processor. Green Power LED blinks four times, once per second.** No beeps. Contact HP for assistance. Check if a device is present. Red Power LED blinks two times, once every second, followed by a two-second pause...
...; 24-pin main power (all devices are functioning properly.) 3. If the system enters the POST, then power off . Check the power supply functionality. Workstation in Suspend to repeat. Two beeps. If the processor fan is plugged onto the system board header. cable is not spinning, ... two-second processor). 2. Ensure the fan is running. Reseat the processor. Green Power LED blinks four times, once per second.** No beeps. Contact HP for assistance. Check if a device is present. Red Power LED blinks two times, once every second, followed by a two-second pause...