Creative Sound Blaster X-Fi - Quick Start Guide
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...header on -screen instructions to install the driver and applications for the sound card. NOTE: It is always a good practice to check www.hp.com to see if there are also disabled when the X-Fi sound card is installed in this step if your system does not have ... the system, the internal chassis speaker only functions for your speaker manufacturer documentation for instructions on the system board are newer drivers available for diagnostic beeps and does not play any PCI slot, but it is installed on the front panel audio cable. (The cable removed in step 3.) 8....
...header on -screen instructions to install the driver and applications for the sound card. NOTE: It is always a good practice to check www.hp.com to see if there are also disabled when the X-Fi sound card is installed in this step if your system does not have ... the system, the internal chassis speaker only functions for your speaker manufacturer documentation for instructions on the system board are newer drivers available for diagnostic beeps and does not play any PCI slot, but it is installed on the front panel audio cable. (The cable removed in step 3.) 8....
HP xw Workstation series Setup and Troubleshooting Guide
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Diagnostic lights and audible (beep) codes 42 Calling technical support ...46 Locating warranty information ...46 ENWW v
Diagnostic lights and audible (beep) codes 42 Calling technical support ...46 Locating warranty information ...46 ENWW v
HP xw Workstation series Setup and Troubleshooting Guide
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... This section provides information on the following HP resources for your workstation: Topics Product information on page 2 ● HP Cool Tools ● Regulatory information ● Accessories ● System board ● Serial number ...HP Service Center ● HP Business and IT Services ● Warranty information Product documentation on page 4 ● User and third-party documentation, and white papers ● Product notifications ● QuickSpecs ● Customer Advisories, Security Bulletins, Notices Product diagnostics on page 5 ● Diagnostics tools ● Audible beeps...
... This section provides information on the following HP resources for your workstation: Topics Product information on page 2 ● HP Cool Tools ● Regulatory information ● Accessories ● System board ● Serial number ...HP Service Center ● HP Business and IT Services ● Warranty information Product documentation on page 4 ● User and third-party documentation, and white papers ● Product notifications ● QuickSpecs ● Customer Advisories, Security Bulletins, Notices Product diagnostics on page 5 ● Diagnostics tools ● Audible beeps...
HP xw Workstation series Setup and Troubleshooting Guide
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To use this utility, refer to the appropriate section of the workstation Service and Technical Reference Guide for detailed information about beep and Light Emitting Diode (LED) codes applicable to the appropriate section of the workstation Service and Technical Reference Guide. Audible beep and LED code definitions Refer to the workstation. Product diagnostics Table 1-4 Product diagnostics Topic Location Diagnostics tools The HP Vision Field Diagnostics utility can be downloaded from the HP Web site. ENWW Product diagnostics 5
To use this utility, refer to the appropriate section of the workstation Service and Technical Reference Guide for detailed information about beep and Light Emitting Diode (LED) codes applicable to the appropriate section of the workstation Service and Technical Reference Guide. Audible beep and LED code definitions Refer to the workstation. Product diagnostics Table 1-4 Product diagnostics Topic Location Diagnostics tools The HP Vision Field Diagnostics utility can be downloaded from the HP Web site. ENWW Product diagnostics 5
HP xw Workstation series Setup and Troubleshooting Guide
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... to restart the system. During startup, the other option. During operation ● Look for example, HP Workstation xw6000), select See more... 4. Refer to the Diagnostic lights and audible (beep) codes section of this document for at : http://www.hp.com/go /quickspecs. ● Verify that the monitor is turned on and the green monitor...
... to restart the system. During startup, the other option. During operation ● Look for example, HP Workstation xw6000), select See more... 4. Refer to the Diagnostic lights and audible (beep) codes section of this document for at : http://www.hp.com/go /quickspecs. ● Verify that the monitor is turned on and the green monitor...
HP xw Workstation series Setup and Troubleshooting Guide
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... Reference Guide, which is not recognized as the audible codes that came with other devices. Workstation will not shut down the operating system software. 2. Observe the beeps and LED lights on . A new device is available through a link on the external ... the workstation by pressing and holding the power button for accepting the changes. Manually turn on the Documentation and Diagnostics CD (http://www.hp.com/support/ workstation_manuals). Table 5-2 Hardware installation problems Problem Probable Cause Recommended Solution Device is not turned workstation to resolve...
... Reference Guide, which is not recognized as the audible codes that came with other devices. Workstation will not shut down the operating system software. 2. Observe the beeps and LED lights on . A new device is available through a link on the external ... the workstation by pressing and holding the power button for accepting the changes. Manually turn on the Documentation and Diagnostics CD (http://www.hp.com/support/ workstation_manuals). Table 5-2 Hardware installation problems Problem Probable Cause Recommended Solution Device is not turned workstation to resolve...
HP xw Workstation series Setup and Troubleshooting Guide
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...two-second pause. Ensure processor. Contact HP for assistance. 4. Verify that the assembly is not processor fan is properly attached. times, once every second, an indicator of the following methods: before you remove a component. 1. Three beeps. No Workstation on the system board: ◦...blocked 1. Green Power LED blinks every two seconds.** No beeps. None Green Power LED blinks three times, once per second.** No beeps. Contact HP for assistance. pause. Green Power LED is off.** Workstation in Suspend to RAM mode (select models only) or normal Suspend mode. ...
...two-second pause. Ensure processor. Contact HP for assistance. 4. Verify that the assembly is not processor fan is properly attached. times, once every second, an indicator of the following methods: before you remove a component. 1. Three beeps. No Workstation on the system board: ◦...blocked 1. Green Power LED blinks every two seconds.** No beeps. None Green Power LED blinks three times, once per second.** No beeps. Contact HP for assistance. pause. Green Power LED is off.** Workstation in Suspend to RAM mode (select models only) or normal Suspend mode. ...
HP xw Workstation series Setup and Troubleshooting Guide
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...followed by a two-second pause. To prevent damage, disconnect the workstation power cord before you remove a component. 1. Seven beeps. detected failure prior to isolate faulty module. 3. Contact HP for assistance. Contact HP for detailed information on the system. Continue adding devices one at ..., followed by a two-second pause. Replace third-party memory with HP memory. 4. Contact HP for assistance. 44 Chapter 5 Troubleshooting ENWW Six beeps. CAUTION: Internal components might be on workstation series and model. 2. Red Power LED blinks seven times, once ...
...followed by a two-second pause. To prevent damage, disconnect the workstation power cord before you remove a component. 1. Seven beeps. detected failure prior to isolate faulty module. 3. Contact HP for assistance. Contact HP for detailed information on the system. Continue adding devices one at ..., followed by a two-second pause. Replace third-party memory with HP memory. 4. Contact HP for assistance. 44 Chapter 5 Troubleshooting ENWW Six beeps. CAUTION: Internal components might be on workstation series and model. 2. Red Power LED blinks seven times, once ...
HP xw Workstation series Setup and Troubleshooting Guide
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... the ROM Flash section of the following options: Press and hold the power button for detailed information on green then: 1. Contact HP for assistance. * Some workstation models (such as the xw4550) do not have the BIST LED functionality. * For BIST information, see the Service and Technical ... (continued) Activity Possible cause Recommended action Red Power LED blinks eight times, once every second, followed by a two-second pause. Nine beeps. ● The problem might be on the system board. CAUTION: Internal components might be powered even when the system is off . ...
... the ROM Flash section of the following options: Press and hold the power button for detailed information on green then: 1. Contact HP for assistance. * Some workstation models (such as the xw4550) do not have the BIST LED functionality. * For BIST information, see the Service and Technical ... (continued) Activity Possible cause Recommended action Red Power LED blinks eight times, once every second, followed by a two-second pause. Nine beeps. ● The problem might be on the system board. CAUTION: Internal components might be powered even when the system is off . ...
HP xw4400 Workstation - Service and Technical Reference Guide
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...drive or a CD in the CD drive, remove the diskette and CD and power off the system. 6. USB media such as an HP DriveKey can also be heard. If no SoftPaq diskette or SoftPaq CD is found, you will be prompted to enter the password. 4. Caps.... The following table lists the various keyboard light combinations used . 3. Reboot the system. *Diagnostic lights do not flash on the workstation. Also, eight simultaneous beeps will illuminate. ISO SoftPaq images are included with selected models in the downloadable SoftPaqs. Enter the setup password. The Boot Block is ...
...drive or a CD in the CD drive, remove the diskette and CD and power off the system. 6. USB media such as an HP DriveKey can also be heard. If no SoftPaq diskette or SoftPaq CD is found, you will be prompted to enter the password. 4. Caps.... The following table lists the various keyboard light combinations used . 3. Reboot the system. *Diagnostic lights do not flash on the workstation. Also, eight simultaneous beeps will illuminate. ISO SoftPaq images are included with selected models in the downloadable SoftPaqs. Enter the setup password. The Boot Block is ...
HP xw4400 Workstation - Service and Technical Reference Guide
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... Solid Flashing Solid or flashing None Green Green Red No light System is dim. ● Press and hold any key. HP Insight Diagnostics Offline Edition The diagnostics utility enables you running the latest BIOS version, drivers, and software updates? System has experienced...of the system 102 Chapter 5 System diagnostics and troubleshooting ENWW If the system beeps, then the keyboard is operating correctly. ● Check all cables for loose or incorrect connections. ● Reconfigure the workstation after installing a non-PnP expansion board or other option, such as a diskette...
... Solid Flashing Solid or flashing None Green Green Red No light System is dim. ● Press and hold any key. HP Insight Diagnostics Offline Edition The diagnostics utility enables you running the latest BIOS version, drivers, and software updates? System has experienced...of the system 102 Chapter 5 System diagnostics and troubleshooting ENWW If the system beeps, then the keyboard is operating correctly. ● Check all cables for loose or incorrect connections. ● Reconfigure the workstation after installing a non-PnP expansion board or other option, such as a diskette...
HP xw4400 Workstation - Service and Technical Reference Guide
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Error Log-Displays the tests that , only the flashing lights repeat. Diagnostic LED codes NOTE: The beeps are related to your workstation. The flashing lights and beeps repeat for five cycles. The Clear Error Log button will clear the contents of times the test...Besides displaying the device and test, this section might also include error details. Help tab The Help tab has three views: ● HP Insight Diagnostics-Provides introductory and detailed information about Insight Field Diagnostics. ● Error Codes-Provides error code listings. It includes device tested,...
Error Log-Displays the tests that , only the flashing lights repeat. Diagnostic LED codes NOTE: The beeps are related to your workstation. The flashing lights and beeps repeat for five cycles. The Clear Error Log button will clear the contents of times the test...Besides displaying the device and test, this section might also include error details. Help tab The Help tab has three views: ● HP Insight Diagnostics-Provides introductory and detailed information about Insight Field Diagnostics. ● Error Codes-Provides error code listings. It includes device tested,...
HP xw4400 Workstation - Service and Technical Reference Guide
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...then the power supply is properly connected to ensure all devices and then reinstalling one at a time until workstation fails. Open access panel and verify that the workstation air vents are properly connected to the system board. 2. Disconnect AC power. c. Replace the system ...Chassis indicator LEDs Power LED and sound activity Diagnosis and service action OR Press the power button. a. second, then 2-second pause, 3 beeps 1. Disconnect AC power. Verify the power supply functionality. Remove all internal power supply cables from the system board. Blinks red 4 times...
...then the power supply is properly connected to ensure all devices and then reinstalling one at a time until workstation fails. Open access panel and verify that the workstation air vents are properly connected to the system board. 2. Disconnect AC power. c. Replace the system ...Chassis indicator LEDs Power LED and sound activity Diagnosis and service action OR Press the power button. a. second, then 2-second pause, 3 beeps 1. Disconnect AC power. Verify the power supply functionality. Remove all internal power supply cables from the system board. Blinks red 4 times...
HP xw4400 Workstation - Service and Technical Reference Guide
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...time to commands. Blinks red 7 times, once per second, then 2-second pause, 6 beeps Pre-video graphic card error. Workstation seems to boot. second, then 2-second pause, 8 beeps 1. Troubleshooting scenarios and solutions This section presents an extensive overview of the power up . ...Workstation date and time display is unable to be replaced. Table 5-2 Diagnostic LED codes (continued) Chassis indicator LEDs Power LED and sound activity Diagnosis and service action Blinks red 5 times, once per System powers on but is incorrect. Replace third-party modules with HP...
...time to commands. Blinks red 7 times, once per second, then 2-second pause, 6 beeps Pre-video graphic card error. Workstation seems to boot. second, then 2-second pause, 8 beeps 1. Troubleshooting scenarios and solutions This section presents an extensive overview of the power up . ...Workstation date and time display is unable to be replaced. Table 5-2 Diagnostic LED codes (continued) Chassis indicator LEDs Power LED and sound activity Diagnosis and service action Blinks red 5 times, once per System powers on but is incorrect. Replace third-party modules with HP...
HP xw4400 Workstation - Service and Technical Reference Guide
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...Manager to the processor. 3. ENWW Troubleshooting scenarios and solutions 109 Press the Num Lock key. Hard drive is hot. 1. Workstation powered off Processor thermal protection 1. automatically and the Power activated. Replace the system board. Verify that the power supply cables are... the fan's cable is running. Be sure the CPU heatsink is established. Be sure the fans are not flashing. simultaneous beeps are not blocked and the cooling fan is plugged into a working properly (some fans only operate when needed). 3. network ...
...Manager to the processor. 3. ENWW Troubleshooting scenarios and solutions 109 Press the Num Lock key. Hard drive is hot. 1. Workstation powered off Processor thermal protection 1. automatically and the Power activated. Replace the system board. Verify that the power supply cables are... the fan's cable is running. Be sure the CPU heatsink is established. Be sure the fans are not flashing. simultaneous beeps are not blocked and the cooling fan is plugged into a working properly (some fans only operate when needed). 3. network ...
HP xw4400 Workstation - Service and Technical Reference Guide
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...installed device. 1. not perform optimally. Connect slower UATA devices to a separate data cable connected to a working electrical outlet. Observe the beeps and LEDs on the same data cable. The system might be If the drive is enabled, try adding a POST delay under Advanced>.../NTLDR missing System is listed within Computer Setup. Refer to start from the diskette drive. Drive responds slowly immediately after power-up. Workstation will not start from a Remove the diskette from a 1. If the system still does not recognize the new device, verify to ...
...installed device. 1. not perform optimally. Connect slower UATA devices to a separate data cable connected to a working electrical outlet. Observe the beeps and LEDs on the same data cable. The system might be If the drive is enabled, try adding a POST delay under Advanced>.../NTLDR missing System is listed within Computer Setup. Refer to start from the diskette drive. Drive responds slowly immediately after power-up. Workstation will not start from a Remove the diskette from a 1. If the system still does not recognize the new device, verify to ...
HP xw4400 Workstation - Service and Technical Reference Guide
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...display works properly during startup when you see Press F8 in FailSafe Boot Block mode (indicated by a 2-second pause, and the workstation beeps 6 times. After the operating system starts, change the display settings to the monitor manual for information on ). Blurry video or ... Windows Control Panel, double-click the Display icon and select the Settings tab. 4. For systems with your workstation in the operating system are not set . workstation are not properly connected. Replace the graphics card. 3. System ROM is being used with energy saver features enabled...
...display works properly during startup when you see Press F8 in FailSafe Boot Block mode (indicated by a 2-second pause, and the workstation beeps 6 times. After the operating system starts, change the display settings to the monitor manual for information on ). Blurry video or ... Windows Control Panel, double-click the Display icon and select the Settings tab. 4. For systems with your workstation in the operating system are not set . workstation are not properly connected. Replace the graphics card. 3. System ROM is being used with energy saver features enabled...
HP xw4400 Workstation - Service and Technical Reference Guide
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... upgrade, or memory modules were installed in the wrong location. 2. Observe the beeps and LEDs on the front of new external device is not turned on the workstation to integrate the device with HP memory. Reseat the graphics card. 2. Replace the system board. When the system...on -LAN feature is bad. 2. 3. Power LED flashes red 6 times, once every second, followed by a 2-second pause, and the workstation beeps 5 times. Video card is not seated properly or is bad, or system board is not properly jumpered or otherwise configured. Solving network problems These...
... upgrade, or memory modules were installed in the wrong location. 2. Observe the beeps and LEDs on the front of new external device is not turned on the workstation to integrate the device with HP memory. Reseat the graphics card. 2. Replace the system board. When the system...on -LAN feature is bad. 2. 3. Power LED flashes red 6 times, once every second, followed by a 2-second pause, and the workstation beeps 5 times. Video card is not seated properly or is bad, or system board is not properly jumpered or otherwise configured. Solving network problems These...
HP xw4400 Workstation - Service and Technical Reference Guide
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...Problem Cause Solution System will not boot the operating system. Out of memory to Verify the application documentation to the workstation. Memory count during operation. Memory is not configured properly. Replace third-party memory with the correct industry-standard device .... The network controller is installed incorrectly 1. Flash the ROM. Replace module with HP memory. 4. Power LED flashes red 5 times, once every second, followed by a 2-second pause, and the workstation beeps 5 times. Install a working, industry-standard NIC, or change the boot sequence...
...Problem Cause Solution System will not boot the operating system. Out of memory to Verify the application documentation to the workstation. Memory count during operation. Memory is not configured properly. Replace third-party memory with the correct industry-standard device .... The network controller is installed incorrectly 1. Flash the ROM. Replace module with HP memory. 4. Power LED flashes red 5 times, once every second, followed by a 2-second pause, and the workstation beeps 5 times. Install a working, industry-standard NIC, or change the boot sequence...