Resolving Start Up and No Boot Problems Checklist
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... the LEDs to the notebook. Connect a different AC power adapter and remove battery. Resolving Start Up and No Boot Problems Checklist Print and use recovery disk to recover the computer to BIOS mode (f10) and run Memory Test and Hard Drive Test If all USB devices and media cards. 2. If there is a device conflict or failure. Connect an external monitor to check display Remove all CD/DVDs, SD cards, USB devices, peripherals and do hard reset If memory or hard drive components were replaced, reinstall original components Remove memory modules and replace one...
... the LEDs to the notebook. Connect a different AC power adapter and remove battery. Resolving Start Up and No Boot Problems Checklist Print and use recovery disk to recover the computer to BIOS mode (f10) and run Memory Test and Hard Drive Test If all USB devices and media cards. 2. If there is a device conflict or failure. Connect an external monitor to check display Remove all CD/DVDs, SD cards, USB devices, peripherals and do hard reset If memory or hard drive components were replaced, reinstall original components Remove memory modules and replace one...
Resolving Start Up and No Boot Problems Checklist
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... Boot to BIOS mode (f10) and Restore the BIOS defaults (f9) Boot to BIOS mode (f10) and run Hard Drive Test Boot to Windows Advanced boot options (f8) and select Last Known Good Configuration (Advanced) Boot to Windows Advanced boot options (f8) and select Boot into Safe Mode and then Uninstall recently installed programs Symptom: Update Your Computer After Troubleshooting A Problem When the computer starts into Safe Mode and then run Windows Update Symptom: Computer displays the Windows logo screen and stops responding Boot to Windows Advanced boot options...
... Boot to BIOS mode (f10) and Restore the BIOS defaults (f9) Boot to BIOS mode (f10) and run Hard Drive Test Boot to Windows Advanced boot options (f8) and select Last Known Good Configuration (Advanced) Boot to Windows Advanced boot options (f8) and select Boot into Safe Mode and then Uninstall recently installed programs Symptom: Update Your Computer After Troubleshooting A Problem When the computer starts into Safe Mode and then run Windows Update Symptom: Computer displays the Windows logo screen and stops responding Boot to Windows Advanced boot options...
HP TouchSmart User Guide - Windows 7
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...with a parked hard drive 71 Using HP ProtectSmart Hard Drive Protection software 72 Replacing a hard drive ...73 Using external drives ...77 Connecting optional external drives 77 Using an external optical drive (select models only 77 Removing an optical disc when the disc tray will not open 77 Sharing an optical drive ...79 8 Memory modules Adding or replacing memory modules 81 9 Security Protecting the computer ...85 Using passwords ...86 Setting passwords in Windows 86 Setting passwords in Setup Utility 86 Administrator password 87 Managing an administrator password 87 Entering an...
...with a parked hard drive 71 Using HP ProtectSmart Hard Drive Protection software 72 Replacing a hard drive ...73 Using external drives ...77 Connecting optional external drives 77 Using an external optical drive (select models only 77 Removing an optical disc when the disc tray will not open 77 Sharing an optical drive ...79 8 Memory modules Adding or replacing memory modules 81 9 Security Protecting the computer ...85 Using passwords ...86 Setting passwords in Windows 86 Setting passwords in Setup Utility 86 Administrator password 87 Managing an administrator password 87 Entering an...
HP TouchSmart User Guide - Windows 7
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... wireless local area networks (WLAN). (3) Internal microphones (2) Record sound. (4) Webcam light On: The webcam is in Help and Support. For optimal transmission, keep the areas immediately around the antennas free from slate mode to notebook mode. Rear components Component (1) Security cable slot (2) External monitor port (3) RJ-45 (network) jack Description Attaches an optional security cable to your country or region. These notices are not visible from being mishandled or stolen. Connects an external VGA monitor...
... wireless local area networks (WLAN). (3) Internal microphones (2) Record sound. (4) Webcam light On: The webcam is in Help and Support. For optimal transmission, keep the areas immediately around the antennas free from slate mode to notebook mode. Rear components Component (1) Security cable slot (2) External monitor port (3) RJ-45 (network) jack Description Attaches an optional security cable to your country or region. These notices are not visible from being mishandled or stolen. Connects an external VGA monitor...
HP TouchSmart User Guide - Windows 7
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... pointer, touch and slide one of the USB ports on an external mouse. When the TouchPad zone is active, the light is turned on and off, quickly double-tap the TouchPad off . Using pointing devices 25 Use the left and right TouchPad buttons like the corresponding buttons on the computer. To turn the TouchPad on at the factory. Then, right-click the device representing your computer, and select Mouse settings. Using pointing devices NOTE: In...
... pointer, touch and slide one of the USB ports on an external mouse. When the TouchPad zone is active, the light is turned on and off, quickly double-tap the TouchPad off . Using pointing devices 25 Use the left and right TouchPad buttons like the corresponding buttons on the computer. To turn the TouchPad on at the factory. Then, right-click the device representing your computer, and select Mouse settings. Using pointing devices NOTE: In...
HP TouchSmart User Guide - Windows 7
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... mouse trails, select Start > Devices and Printers. Under Pen Actions, select the action, and then click Settings. 3. These preferences are specific to any changes or testing the settings, click OK. Follow the on-screen instructions to the touch screen and the computer. ▲ To set preferences for left-handed or right-handed users, select Start > Control Panel > Hardware and Sound > Tablet PC Settings > Other tab. To change or create flick assignments: 1. After making...
... mouse trails, select Start > Devices and Printers. Under Pen Actions, select the action, and then click Settings. 3. These preferences are specific to any changes or testing the settings, click OK. Follow the on-screen instructions to the touch screen and the computer. ▲ To set preferences for left-handed or right-handed users, select Start > Control Panel > Hardware and Sound > Tablet PC Settings > Other tab. To change or create flick assignments: 1. After making...
HP TouchSmart User Guide - Windows 7
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... external power and remove the battery. 50 Chapter 5 Power management If the computer is unresponsive and you must first exit Sleep or Hibernation before shutdown is shut down. Shut down the computer under any of the following emergency procedures in Hibernation, you are connecting an external hardware device that does not connect to use the Windows Shut down command. Save your work and close all open...
... external power and remove the battery. 50 Chapter 5 Power management If the computer is unresponsive and you must first exit Sleep or Hibernation before shutdown is shut down. Shut down the computer under any of the following emergency procedures in Hibernation, you are connecting an external hardware device that does not connect to use the Windows Shut down command. Save your work and close all open...
HP TouchSmart User Guide - Windows 7
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... video degradation, loss of audio or video playback functionality, or loss of inactivity when running on external power. When the computer exits Sleep, the power light turns on and your work is closed, open the display. ● Press a key on the keyboard. ● Activate the TouchPad. Initiating and exiting Hibernation The system is saved to a hibernation file on the hard drive and the computer turns off. Your work is set a password to be changed using Power Options...
... video degradation, loss of audio or video playback functionality, or loss of inactivity when running on external power. When the computer exits Sleep, the power light turns on and your work is closed, open the display. ● Press a key on the keyboard. ● Activate the TouchPad. Initiating and exiting Hibernation The system is saved to a hibernation file on the hard drive and the computer turns off. Your work is set a password to be changed using Power Options...
HP TouchSmart User Guide - Windows 7
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... changed using Power Options do not affect lights. The battery light on the computer displays the following actions for a critical battery level: ● If Hibernation is enabled and the computer is on or in the Sleep state, the computer initiates Hibernation. ● If Hibernation is disabled and the computer is on or in the Sleep state, the computer remains briefly in Windows Control Panel. Identifying low battery...
... changed using Power Options do not affect lights. The battery light on the computer displays the following actions for a critical battery level: ● If Hibernation is enabled and the computer is on or in the Sleep state, the computer initiates Hibernation. ● If Hibernation is disabled and the computer is on or in the Sleep state, the computer remains briefly in Windows Control Panel. Identifying low battery...
HP TouchSmart User Guide - Windows 7
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... computer and close the display. 3. Remove the battery from the AC outlet. 5. b. If you are not sure whether the computer is on, in the Sleep state, or in Hibernation, turn the computer on a flat surface. 6. Replacing a hard drive 73 Disconnect all external devices connected to the computer. 4. Loosen the 2 hard drive cover screws (1). Loosen the 2 memory module compartment cover screws (1). Save your work. 2. Remove the memory module compartment cover (2). 8. Replacing a hard drive CAUTION: To prevent...
... computer and close the display. 3. Remove the battery from the AC outlet. 5. b. If you are not sure whether the computer is on, in the Sleep state, or in Hibernation, turn the computer on a flat surface. 6. Replacing a hard drive 73 Disconnect all external devices connected to the computer. 4. Loosen the 2 hard drive cover screws (1). Loosen the 2 memory module compartment cover screws (1). Save your work. 2. Remove the memory module compartment cover (2). 8. Replacing a hard drive CAUTION: To prevent...
HP TouchSmart User Guide - Windows 7
Page 87
... discs. Using external drives Removable external drives expand your external optical drive is a Blu-ray Disc (BD) drive, you can also watch movies. If you are connecting a powered drive, plug the device power cord into the release access in gently on the drive. An external optical drive connects to a USB port on the computer, not to the manufacturer's instructions. Press in the front bezel of the following types: ● 1.44-megabyte diskette drive ● Hard drive module (a hard drive with an external...
... discs. Using external drives Removable external drives expand your external optical drive is a Blu-ray Disc (BD) drive, you can also watch movies. If you are connecting a powered drive, plug the device power cord into the release access in gently on the drive. An external optical drive connects to a USB port on the computer, not to the manufacturer's instructions. Press in the front bezel of the following types: ● 1.44-megabyte diskette drive ● Hard drive module (a hard drive with an external...
HP TouchSmart User Guide - Windows 7
Page 115
.... ● Internal Network Adapter Boot―Enable/disable boot from external Network Adapter. ● Boot Order―Set the boot order for the user to press hotkeys in this Enter, change, or delete an administrator password. Enter, change the system time and date. ● View identification information about the computer. ● View specification information, such as processor information, memory size, and system BIOS. System Configuration menu Select Language Virtualization Technology (select models only) LAN Power Saving Fan Always On Action Keys Mode Boot Options To...
.... ● Internal Network Adapter Boot―Enable/disable boot from external Network Adapter. ● Boot Order―Set the boot order for the user to press hotkeys in this Enter, change, or delete an administrator password. Enter, change the system time and date. ● View identification information about the computer. ● View specification information, such as processor information, memory size, and system BIOS. System Configuration menu Select Language Virtualization Technology (select models only) LAN Power Saving Fan Always On Action Keys Mode Boot Options To...
HP TouchSmart User Guide - Windows 7
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... Start > Help and Support > Maintain. 2. b. The hard drive designation is later than the BIOS version currently installed on your computer to a network, consult the network administrator before installing any instructions that has an .exe extension (for your hard drive. The BIOS installation begins. 5. You may need to access this path when you connect your hard drive where the BIOS update will need this information to locate the update later, after the download is complete. To download a BIOS update...
... Start > Help and Support > Maintain. 2. b. The hard drive designation is later than the BIOS version currently installed on your computer to a network, consult the network administrator before installing any instructions that has an .exe extension (for your hard drive. The BIOS installation begins. 5. You may need to access this path when you connect your hard drive where the BIOS update will need this information to locate the update later, after the download is complete. To download a BIOS update...
HP TouchSmart User Guide - Windows 7
Page 125
... action keys adjusting volume 36 audio CD, DVD, or BD controls 35 decrease screen brightness 35 Help and Support 35 identifying 5 increase screen brightness 35 muting speaker sound 36 switching screen image 35 using 35 volume 43 wireless 15, 36 administrator password creating 87 entering 88 managing 87 airport security devices 69 antivirus software, using 89 audio devices, connecting external 43 audio-in (microphone) jack, identifying 8 audio-out (headphone) jack, identifying 8 B backing up customized window, toolbar, and menu bar settings 97 personal files 97 templates 97 battery...
... action keys adjusting volume 36 audio CD, DVD, or BD controls 35 decrease screen brightness 35 Help and Support 35 identifying 5 increase screen brightness 35 muting speaker sound 36 switching screen image 35 using 35 volume 43 wireless 15, 36 administrator password creating 87 entering 88 managing 87 airport security devices 69 antivirus software, using 89 audio devices, connecting external 43 audio-in (microphone) jack, identifying 8 audio-out (headphone) jack, identifying 8 B backing up customized window, toolbar, and menu bar settings 97 personal files 97 templates 97 battery...
HP TouchSmart User Guide - Windows 7
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... DVD drive 77 E encryption 19 End hotkey 37 entering a power-on password 88 entering an administrator password 88 esc key, identifying 5 external audio devices, connecting 43 external drive 77 external monitor port 9, 47 external optical drive 42 external WWAN antenna, identifying 6 F f11 99 fan always on 105 fingerprint reader identifying 6 using 93 fingerprints, registering 93 firewall software 19, 90 flicking touch screen gesture 32 flicks changing assignments 34 creating assignments 34 fn key, identifying 5, 37 full system recovery 95 G graphic modes, switching 60 H hard drive external...
... DVD drive 77 E encryption 19 End hotkey 37 entering a power-on password 88 entering an administrator password 88 esc key, identifying 5 external audio devices, connecting 43 external drive 77 external monitor port 9, 47 external optical drive 42 external WWAN antenna, identifying 6 F f11 99 fan always on 105 fingerprint reader identifying 6 using 93 fingerprints, registering 93 firewall software 19, 90 flicking touch screen gesture 32 flicks changing assignments 34 creating assignments 34 fn key, identifying 5, 37 full system recovery 95 G graphic modes, switching 60 H hard drive external...
HP TouchSmart User Guide - Windows 7
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... pinching touch screen gesture 33 pinching TouchPad gesture 27 pointing devices setting preferences 25 ports external monitor 9, 47 HDMI 8, 47 USB 7, 8, 66 power connecting 61 conserving 52 power connector, identifying 7 power light, identifying 6 power switch, identifying 6 power-on password creating 88 entering 88 managing 88 primary hard disk self test 106 Product Key 114 product name and number, computer 114 programs, using 41 projector, connecting 47 R readable media 51 recovering a program or driver 95 recovering from the dedicated recovery partition 99 recovering from the recovery discs...
... pinching touch screen gesture 33 pinching TouchPad gesture 27 pointing devices setting preferences 25 ports external monitor 9, 47 HDMI 8, 47 USB 7, 8, 66 power connecting 61 conserving 52 power connector, identifying 7 power light, identifying 6 power switch, identifying 6 power-on password creating 88 entering 88 managing 88 primary hard disk self test 106 Product Key 114 product name and number, computer 114 programs, using 41 projector, connecting 47 R readable media 51 recovering a program or driver 95 recovering from the dedicated recovery partition 99 recovering from the recovery discs...
HP TouchSmart tm2 Notebook PC - Maintenance and Service Guide
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...9679; Floppy Boot―Enable/disable boot from diskette. ● Internal Network Adapter Boot―Enable/disable boot from external Network Adapter. ● Boot Order―Set the boot order for the user to press hotkeys in intervals of the LAN controller. Run a diagnostic test on . System Configuration menu Select Language Virtualization Technology (select models only) LAN Power Saving Fan Always On Action Keys Mode Boot Options Diagnostics menu Select Primary Hard Disk Self Test Memory Test To do this Change the Setup Utility language. Enable/disable the LAN power saving...
...9679; Floppy Boot―Enable/disable boot from diskette. ● Internal Network Adapter Boot―Enable/disable boot from external Network Adapter. ● Boot Order―Set the boot order for the user to press hotkeys in intervals of the LAN controller. Run a diagnostic test on . System Configuration menu Select Language Virtualization Technology (select models only) LAN Power Saving Fan Always On Action Keys Mode Boot Options Diagnostics menu Select Primary Hard Disk Self Test Memory Test To do this Change the Setup Utility language. Enable/disable the LAN power saving...
HP TouchSmart tm2 Notebook PC - Maintenance and Service Guide
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... Disk (C:). 3. Open Windows Explorer by following the instructions on the screen after it has been downloaded to install the update. Double-click the file that contains the update. 4. Follow the instructions on the screen to download your computer: Select Start > Help and Support > Maintain. 2. Make a note of the date, name, or other identifier. Double-click your hard drive. 74 Chapter 5 Setup Utility (BIOS) ENWW The BIOS installation begins. 5. Follow the instructions on the screen...
... Disk (C:). 3. Open Windows Explorer by following the instructions on the screen after it has been downloaded to install the update. Double-click the file that contains the update. 4. Follow the instructions on the screen to download your computer: Select Start > Help and Support > Maintain. 2. Make a note of the date, name, or other identifier. Double-click your hard drive. 74 Chapter 5 Setup Utility (BIOS) ENWW The BIOS installation begins. 5. Follow the instructions on the screen...
HP TouchSmart tm2 Notebook PC - Maintenance and Service Guide
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... 12 hard drive cover illustrated 20 removal 38 Hard Drive Hardware Kit, spare part number 19, 21, 25, 37 hard drive self test 72 HDMI port connector pinout 88 location 9 headphone jack connector pinout 86 location 9 headset, spare part number 22, 23 heat sink removal 64 spare part numbers 17, 26, 64 J jacks audio-in 9 audio-out 9 headphone 9 L left-side components 9 Light components 6 lights battery 11 caps lock 6 drive 9 mute 6 power 10 TouchPad off indicator 6 webcam 4 wireless 6, 10 M Main menu 71 mass storage devices, spare part numbers 21 memory module...
... 12 hard drive cover illustrated 20 removal 38 Hard Drive Hardware Kit, spare part number 19, 21, 25, 37 hard drive self test 72 HDMI port connector pinout 88 location 9 headphone jack connector pinout 86 location 9 headset, spare part number 22, 23 heat sink removal 64 spare part numbers 17, 26, 64 J jacks audio-in 9 audio-out 9 headphone 9 L left-side components 9 Light components 6 lights battery 11 caps lock 6 drive 9 mute 6 power 10 TouchPad off indicator 6 webcam 4 wireless 6, 10 M Main menu 71 mass storage devices, spare part numbers 21 memory module...
HP TouchSmart tm2 Notebook PC - Maintenance and Service Guide
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... 1 diskette drive 2 display panel 1 docking support 3 Ethernet 2 external media cards 2 graphics 1 hard drives 1 keyboard 3 memory module 1 operating system 3 optical drives 2 pointing devices 3 ports 2 power requirements 3 processors 1 product name 1 security 3 serviceability 3 webcam 2 wireless 2 product name 1 protective sleeve, spare part number 22, 25 R rear components 8 removal/replacement preliminaries 27 procedures 32 reset board, spare part number 16, 26 right-side components 10 RJ-45 jack connector pinout 89 location 8 rotate button 10 RTC battery removal 47 spare part number 17, 25...
... 1 diskette drive 2 display panel 1 docking support 3 Ethernet 2 external media cards 2 graphics 1 hard drives 1 keyboard 3 memory module 1 operating system 3 optical drives 2 pointing devices 3 ports 2 power requirements 3 processors 1 product name 1 security 3 serviceability 3 webcam 2 wireless 2 product name 1 protective sleeve, spare part number 22, 25 R rear components 8 removal/replacement preliminaries 27 procedures 32 reset board, spare part number 16, 26 right-side components 10 RJ-45 jack connector pinout 89 location 8 rotate button 10 RTC battery removal 47 spare part number 17, 25...