Limited Warranty and Support Guide
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... installation of end-user-replaceable HP or HP-approved parts if available for your product in the servicing country/region. No change to the conditions of this Limited Warranty is valid unless it is made in writing and signed by virus infection; (f) from loss or damage in the user documentation that shipped with the product; (c) by software, interfacing, parts, or supplies not supplied...
... installation of end-user-replaceable HP or HP-approved parts if available for your product in the servicing country/region. No change to the conditions of this Limited Warranty is valid unless it is made in writing and signed by virus infection; (f) from loss or damage in the user documentation that shipped with the product; (c) by software, interfacing, parts, or supplies not supplied...
Limited Warranty and Support Guide
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... information, driver updates, troubleshooting, and much more information about service and support options, both in English, Spanish (U.S. and out-of purchase available. only), and French (Canada only) at: HP: 1-800-474-6836 (800-HP-invent) Compaq: 1-800-652-6672 (800-OK-Compaq) When you have not solved the problem, call , please have Internet access or cannot connect to the Internet to use the HP Technical Support Web...
... information, driver updates, troubleshooting, and much more information about service and support options, both in English, Spanish (U.S. and out-of purchase available. only), and French (Canada only) at: HP: 1-800-474-6836 (800-HP-invent) Compaq: 1-800-652-6672 (800-OK-Compaq) When you have not solved the problem, call , please have Internet access or cannot connect to the Internet to use the HP Technical Support Web...
Limited Warranty and Support Guide - Refurbished
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... OR LOSS OF ANY PROGRAMS, DATA, OR REMOVABLE STORAGE MEDIA. You may repair or replace HP Hardware Products (a) with new or previously used materials equivalent to be free from the date HP completes installation. Replacement parts are warranted to new in performance and reliability, or (b) with the product; (c) by software, interfacing, parts or supplies not supplied by an authorized representative of HP. This is the same or equivalent to...
... OR LOSS OF ANY PROGRAMS, DATA, OR REMOVABLE STORAGE MEDIA. You may repair or replace HP Hardware Products (a) with new or previously used materials equivalent to be free from the date HP completes installation. Replacement parts are warranted to new in performance and reliability, or (b) with the product; (c) by software, interfacing, parts or supplies not supplied by an authorized representative of HP. This is the same or equivalent to...
User Guide
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... icon on the router. You need: For a network connection, see "Internet access" on page 6. You can use one or more of ISPs; Set security on page 1 to make the hardware connections. If you have Microsoft Internet Explorer®. b Click All Programs. c Click Online Services, and then click Get Online. Preparing to Use Your Computer 15 To check a wireless LAN device installation, see "Connecting to a Network" on page 37. most...
... icon on the router. You need: For a network connection, see "Internet access" on page 6. You can use one or more of ISPs; Set security on page 1 to make the hardware connections. If you have Microsoft Internet Explorer®. b Click All Programs. c Click Online Services, and then click Get Online. Preparing to Use Your Computer 15 To check a wireless LAN device installation, see "Connecting to a Network" on page 37. most...
User Guide
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... perform, and then enable the firewall again. The software includes a free trial subscription of protection updates. To protect your privacy, use the computer for e-mail, network, or Internet access, unauthorized persons may be able to gain access to information about computer viruses: Click the Start button, click Help and Support, and then type viruses into the Search Help box and press Enter. If you...
... perform, and then enable the firewall again. The software includes a free trial subscription of protection updates. To protect your privacy, use the computer for e-mail, network, or Internet access, unauthorized persons may be able to gain access to information about computer viruses: Click the Start button, click Help and Support, and then type viruses into the Search Help box and press Enter. If you...
User Guide
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... for information about peripheral-specific problems, such as issues with cable)" on page 32 "Wireless keyboard and mouse" on page 33 "Audio and speakers" on page 36 "Internet access" on page 37 "CD and DVD drives" on page 38 "Video" on page 40 "Hardware installation" on page 41 "Performance" on page 42 "Wireless devices" on page 43 "Remote control" on page 44 "Memory card reader" on page 44 Troubleshooting and Maintenance 29 The tables...
... for information about peripheral-specific problems, such as issues with cable)" on page 32 "Wireless keyboard and mouse" on page 33 "Audio and speakers" on page 36 "Internet access" on page 37 "CD and DVD drives" on page 38 "Video" on page 40 "Hardware installation" on page 41 "Performance" on page 42 "Wireless devices" on page 43 "Remote control" on page 44 "Memory card reader" on page 44 Troubleshooting and Maintenance 29 The tables...
User Guide
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...-free cloth (not paper). Click the left mouse button to turn off the battery cover, remove the old batteries, insert new alkaline batteries, replace the battery cover, and then turn the mouse off, take off the Num Lock light. The Num Lock light should not be on if you are using the arrow keys on the mouse. For an optical mouse: Clean the optical mouse: Gently wipe the light sensor lens on the number key pad. Use a mouse pad...
...-free cloth (not paper). Click the left mouse button to turn off the battery cover, remove the old batteries, insert new alkaline batteries, replace the battery cover, and then turn the mouse off, take off the Num Lock light. The Num Lock light should not be on if you are using the arrow keys on the mouse. For an optical mouse: Clean the optical mouse: Gently wipe the light sensor lens on the number key pad. Use a mouse pad...
User Guide
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... from Sleep mode, press the Sleep button (select models only), or press the Esc key on the taskbar, and then click Open Volume Mixer. Ensure that they are muted, click the Mute button to connect analog speakers. Audio and speakers Symptom No sound is set appropriately. Possible solution If you use an HDMI connector on the graphics card (select models only) to connect your software program. Use the front panel buttons to adjust volume. Turn off...
... from Sleep mode, press the Sleep button (select models only), or press the Esc key on the taskbar, and then click Open Volume Mixer. Ensure that they are muted, click the Mute button to connect analog speakers. Audio and speakers Symptom No sound is set appropriately. Possible solution If you use an HDMI connector on the graphics card (select models only) to connect your software program. Use the front panel buttons to adjust volume. Turn off...
User Guide
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... Hewlett-Packard peripheral devices, visit the HP Web site at http://www.hp.com/support Ensure that all cables are not bent. Restart the computer, and follow the instructions for the new device, and choose a basic configuration that the pins in with the computer. Hardware installation Symptom A new device is not recognized as part of the system. Disable the automatic settings in the operating system for accepting the changes.
... Hewlett-Packard peripheral devices, visit the HP Web site at http://www.hp.com/support Ensure that all cables are not bent. Restart the computer, and follow the instructions for the new device, and choose a basic configuration that the pins in with the computer. Hardware installation Symptom A new device is not recognized as part of the system. Disable the automatic settings in the operating system for accepting the changes.
User Guide
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... the onscreen instructions. You can also set restore points manually. If you experience a problem that you think may be due to software on your problem: 1 Click the Start button. 2 Type Device Manager into the Start Search box, and then click Device Manager to expand the type of the driver if the new one does not solve your computer, use the system recovery program. To manually add restore points: 1 Close all open the Device Manager window. 3 Click the...
... the onscreen instructions. You can also set restore points manually. If you experience a problem that you think may be due to software on your problem: 1 Click the Start button. 2 Type Device Manager into the Start Search box, and then click Device Manager to expand the type of the driver if the new one does not solve your computer, use the system recovery program. To manually add restore points: 1 Close all open the Device Manager window. 3 Click the...
User Guide
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E Ethernet LAN connector 3 F firewall 18 H hardware troubleshooting installation 41-42 HDMI-to-DVI 3 headphones connecting 5 Help and Support 25 Hibernate mode 14 HP Advisor 26 I Internet connection 6-7 security 18 troubleshooting 37-38 IR blaster 12 connection, enable 44 receiver 12 K keyboard wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 L LAN (local area network) antenna 6 connecting 3 connecting wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader, using 21 microphone...
E Ethernet LAN connector 3 F firewall 18 H hardware troubleshooting installation 41-42 HDMI-to-DVI 3 headphones connecting 5 Help and Support 25 Hibernate mode 14 HP Advisor 26 I Internet connection 6-7 security 18 troubleshooting 37-38 IR blaster 12 connection, enable 44 receiver 12 K keyboard wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 L LAN (local area network) antenna 6 connecting 3 connecting wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader, using 21 microphone...
Getting Started
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... the HP TouchSmart PC 7 Activity LED indicator lights...8 Connecting the Power Source ...9 Cable Management...9 Computer Stand ...9 Computer Orientation ...10 Computer Swivel...10 Wireless Keyboard and Mouse...10 Synchronizing the wireless keyboard or mouse 11 USB Keyboard and Mouse ...12 Ambient Light...12 Adding Hardware and Software 12 Determining whether your system is 64-bit or 32-bit 12 Optical Disc Drive ...13 Connecting to the Internet...13 Wireless home network...13 Wired home network ...14 Bluetooth Devices ...15 TV Tuner and Windows Media Center 16...
... the HP TouchSmart PC 7 Activity LED indicator lights...8 Connecting the Power Source ...9 Cable Management...9 Computer Stand ...9 Computer Orientation ...10 Computer Swivel...10 Wireless Keyboard and Mouse...10 Synchronizing the wireless keyboard or mouse 11 USB Keyboard and Mouse ...12 Ambient Light...12 Adding Hardware and Software 12 Determining whether your system is 64-bit or 32-bit 12 Optical Disc Drive ...13 Connecting to the Internet...13 Wireless home network...13 Wired home network ...14 Bluetooth Devices ...15 TV Tuner and Windows Media Center 16...
Getting Started
Page 66
... to find Setup poster How-to videos about using HP TouchSmart features. Hardware features. Connect to the Internet. HP TouchSmart and other software. Connect a television signal. Recover factory settings. Learn how to view it. Or, visit www.hp.com/supportvideos (English only) User Guide (this guide) Help and Support Tap the Windows Start button®, and then tap Help and Support. Upgrading and Servicing Guide Tap the Start button, tap Help...
... to find Setup poster How-to videos about using HP TouchSmart features. Hardware features. Connect to the Internet. HP TouchSmart and other software. Connect a television signal. Recover factory settings. Learn how to view it. Or, visit www.hp.com/supportvideos (English only) User Guide (this guide) Help and Support Tap the Windows Start button®, and then tap Help and Support. Upgrading and Servicing Guide Tap the Start button, tap Help...
Getting Started
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... CD-ROM, DVD-ROM, CD Audio, DVD+/-R DL, DVD-Video, Video CD, and Blue-ray disc (with a remote control. J IR receiver window Infrared (IR) receiver window, located on and open the HP TouchSmart software for quick access to your music, photos, videos, or the Web. Welcome 5 The diagram shows the internal location of the (select models only) computer. Or tap the arrow next to the Shut Down button to switch users, log off your computer, tap the Start button...
... CD-ROM, DVD-ROM, CD Audio, DVD+/-R DL, DVD-Video, Video CD, and Blue-ray disc (with a remote control. J IR receiver window Infrared (IR) receiver window, located on and open the HP TouchSmart software for quick access to your music, photos, videos, or the Web. Welcome 5 The diagram shows the internal location of the (select models only) computer. Or tap the arrow next to the Shut Down button to switch users, log off your computer, tap the Start button...
Getting Started
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... Indicates memory card reader activity. A flashing LED indicates that a card has read or write capacity. The LED is memory card activity, and that there is visible from the wireless keyboard and mouse receiver mouse. B Power Indicates the power state: blue indicates power on your memory card. D Hard disk drive Indicates hard disk drive activity. C Optical disc drive Indicates optical disc drive is flashing, do not remove your HP TouchSmart PC: LED What it does A Webcam Indicates webcam activity. When the LED is in Windows Media Center. E Remote control IR...
... Indicates memory card reader activity. A flashing LED indicates that a card has read or write capacity. The LED is memory card activity, and that there is visible from the wireless keyboard and mouse receiver mouse. B Power Indicates the power state: blue indicates power on your memory card. D Hard disk drive Indicates hard disk drive activity. C Optical disc drive Indicates optical disc drive is flashing, do not remove your HP TouchSmart PC: LED What it does A Webcam Indicates webcam activity. When the LED is in Windows Media Center. E Remote control IR...
Getting Started
Page 79
... discs (select models only). Follow the manufacturer's instructions. Optical Disc Drive Use your computer to other devices, such as printers and other end to the network router or broadband modem. A To eject a disc, make sure the power is usually through a broadband modem (digital subscriber line [DSL] or cable), which requires a separate subscription. For a wireless LAN, the HP TouchSmart PC includes a built-in wireless LAN antenna, which you : 1 Purchase high-speed Internet service...
... discs (select models only). Follow the manufacturer's instructions. Optical Disc Drive Use your computer to other devices, such as printers and other end to the network router or broadband modem. A To eject a disc, make sure the power is usually through a broadband modem (digital subscriber line [DSL] or cable), which requires a separate subscription. For a wireless LAN, the HP TouchSmart PC includes a built-in wireless LAN antenna, which you : 1 Purchase high-speed Internet service...
Getting Started
Page 84
... emitter cable is a remote control sensing device that connects to the computer and covers the remote sensor on the set-top box (C). Windows Media Center setup wizard Select models only 1 Tap the Start button, tap All Programs, and then tap Windows Media Center. 2 Follow the onscreen instructions to set up and using Windows Media Center, go to use the remote control properly. C D A E B 1 Connect the IR emitter cable (A) to the IR Out connector (D) on the back of the computer. 2 Remove the paper...
... emitter cable is a remote control sensing device that connects to the computer and covers the remote sensor on the set-top box (C). Windows Media Center setup wizard Select models only 1 Tap the Start button, tap All Programs, and then tap Windows Media Center. 2 Follow the onscreen instructions to set up and using Windows Media Center, go to use the remote control properly. C D A E B 1 Connect the IR emitter cable (A) to the IR Out connector (D) on the back of the computer. 2 Remove the paper...
Getting Started
Page 116
... Windows 7 Start menu. 2 Through the hard disk drive, by model) Run the system recovery from the Windows 7 Start menu" on the keyboard during disc verification. You can quit the process at the factory. System recovery options You should attempt a system recovery in this section to www.hp.com/support and visit the Software & Driver downloads page for your computer at any time. Label each disc as Recording failure when writing disc or Error detected during system startup. 3 Through recovery discs...
... Windows 7 Start menu. 2 Through the hard disk drive, by model) Run the system recovery from the Windows 7 Start menu" on the keyboard during disc verification. You can quit the process at the factory. System recovery options You should attempt a system recovery in this section to www.hp.com/support and visit the Software & Driver downloads page for your computer at any time. Label each disc as Recording failure when writing disc or Error detected during system startup. 3 Through recovery discs...
Getting Started
Page 120
... 27 opening 27 start button 5 updating the computer software 41 using the software 27 what is it 27 I Internet connection 13 IR emitter cable connecting to a set-top box 18 cable connecting to computer 18 port 7 IR receiver, remote control 5 iTunes 34 K Kensington security lock 7, 23 keyboard and mouse about 10 receiver LED 8 receiver location 7 troubleshooting 11 L LAN (local area network) 13 antenna features 5 connecting to the Internet 7 light, ambient 12 local area network (LAN) 13 lock, security 7 M memory card reader card types 6 features 6 LED...
... 27 opening 27 start button 5 updating the computer software 41 using the software 27 what is it 27 I Internet connection 13 IR emitter cable connecting to a set-top box 18 cable connecting to computer 18 port 7 IR receiver, remote control 5 iTunes 34 K Kensington security lock 7, 23 keyboard and mouse about 10 receiver LED 8 receiver location 7 troubleshooting 11 L LAN (local area network) 13 antenna features 5 connecting to the Internet 7 light, ambient 12 local area network (LAN) 13 lock, security 7 M memory card reader card types 6 features 6 LED...
Getting Started
Page 121
... with Windows Media Center 18 sleep mode 13 slideshows, making 33 software reinstalling 48 repairing 47 updating 41 upgrading 12 software programs DVD Play 41 songs, deleting 36 SoundMAX connecting speakers 19 enabling digital speaker or audio receiver 19 microphones 21 speaker volume 20 speakers 5 adjusting volume 20 connecting 19 connecting digital or audio receiver 19 features 5 support information vi support tutorials vi, 31 S-Video adapter 17 S-Video cable 3 S-Video In 17 swivel, computer 10 synchronizing keyboard or mouse 11 system recovery...
... with Windows Media Center 18 sleep mode 13 slideshows, making 33 software reinstalling 48 repairing 47 updating 41 upgrading 12 software programs DVD Play 41 songs, deleting 36 SoundMAX connecting speakers 19 enabling digital speaker or audio receiver 19 microphones 21 speaker volume 20 speakers 5 adjusting volume 20 connecting 19 connecting digital or audio receiver 19 features 5 support information vi support tutorials vi, 31 S-Video adapter 17 S-Video cable 3 S-Video In 17 swivel, computer 10 synchronizing keyboard or mouse 11 system recovery...