HP Client Manager 6.1
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...at www.altiris.com/support/documentation. HPCM installation and evaluation The best way to learn about the capabilities of HPCM is available for HP client computers as shown in this document. When you through the HPCM installation process. HPCM is to focus on your production environment... process, you'll download a helper program which can roll it . As part of one Microsoft Windows server and just one client computer. After the installation and during the setup process, the HP Client Manager Software Quick Start page will identify any additional software that you do...
...at www.altiris.com/support/documentation. HPCM installation and evaluation The best way to learn about the capabilities of HPCM is available for HP client computers as shown in this document. When you through the HPCM installation process. HPCM is to focus on your production environment... process, you'll download a helper program which can roll it . As part of one Microsoft Windows server and just one client computer. After the installation and during the setup process, the HP Client Manager Software Quick Start page will identify any additional software that you do...
Limited Warranty and Technical Support
Page 1
...not alter form, fit, or function of purchase. Refer to registration requirements in any country or locality where HP has a support presence for this product and where HP has marketed this Limited Warranty. This Limited Warranty is valid in the country of the product 1 SOME ...OF INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR CONSUMER PRODUCTS. LIMITED WARRANTY AND TECHNICAL SUPPORT Your HP Limited Warranty consists of the repair or replacement of defective parts, including hard drives identified by HP. The level of warranty service you receive may vary according to local standards and...
...not alter form, fit, or function of purchase. Refer to registration requirements in any country or locality where HP has a support presence for this product and where HP has marketed this Limited Warranty. This Limited Warranty is valid in the country of the product 1 SOME ...OF INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR CONSUMER PRODUCTS. LIMITED WARRANTY AND TECHNICAL SUPPORT Your HP Limited Warranty consists of the repair or replacement of defective parts, including hard drives identified by HP. The level of warranty service you receive may vary according to local standards and...
Limited Warranty and Technical Support
Page 2
...STORAGE MEDIA. The Limited Warranty Period starts on either the Limited Warranty status of the removed part or product or the ninety (90) day limited warranty of purchase or lease from HP are installed, whichever is longer. You are manufactured using new materials or new and used ...receipt, showing the date of purchase or lease of HP choosing that your HP product has a recurring failure, HP, at least equivalent to your HP branded product in hardware performance. The replacement part or product takes on the date of the spare part. YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE ...
...STORAGE MEDIA. The Limited Warranty Period starts on either the Limited Warranty status of the removed part or product or the ninety (90) day limited warranty of purchase or lease from HP are installed, whichever is longer. You are manufactured using new materials or new and used ...receipt, showing the date of purchase or lease of HP choosing that your HP product has a recurring failure, HP, at least equivalent to your HP branded product in hardware performance. The replacement part or product takes on the date of the spare part. YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE ...
Limited Warranty and Technical Support
Page 3
...damaged or rendered defective (a) as a result of accident, misuse, abuse, or other than (i) HP, (ii) an HP authorized service provider, or (iii) your own installation of enduser replaceable HP or HP approved parts if available for damage that occurs as a result of your failure to any prior agreements or ... OF THE PRODUCT TO PERFORM, INCLUDING ANY LOST PROFITS OR SAVINGS OR SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES. No change to expendable parts. HP'S MAXIMUM LIABILITY UNDER THIS LIMITED WARRANTY IS EXPRESSLY LIMITED TO THE LESSER OF THE PRICE YOU HAVE PAID FOR THE PRODUCT OR THE...
...damaged or rendered defective (a) as a result of accident, misuse, abuse, or other than (i) HP, (ii) an HP authorized service provider, or (iii) your own installation of enduser replaceable HP or HP approved parts if available for damage that occurs as a result of your failure to any prior agreements or ... OF THE PRODUCT TO PERFORM, INCLUDING ANY LOST PROFITS OR SAVINGS OR SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES. No change to expendable parts. HP'S MAXIMUM LIABILITY UNDER THIS LIMITED WARRANTY IS EXPRESSLY LIMITED TO THE LESSER OF THE PRICE YOU HAVE PAID FOR THE PRODUCT OR THE...
Limited Warranty and Technical Support
Page 6
...locate the nearest HP authorized service provider, call your local HP Technical Support Center (see Worldwide Phone Numbers booklet), a replaceable part can be sent directly to http://www.hp.com. HP Replaceable Parts Program Where available, the HP Replaceable Parts program ships approved replacement parts directly to you ...duties that the installation is not responsible for any HP authorized service provider for your warranty. This will assist you call the HP Technical Support Center. Once the part arrives, call the HP Technical Support Center (see Worldwide Phone Numbers booklet...
...locate the nearest HP authorized service provider, call your local HP Technical Support Center (see Worldwide Phone Numbers booklet), a replaceable part can be sent directly to http://www.hp.com. HP Replaceable Parts Program Where available, the HP Replaceable Parts program ships approved replacement parts directly to you ...duties that the installation is not responsible for any HP authorized service provider for your warranty. This will assist you call the HP Technical Support Center. Once the part arrives, call the HP Technical Support Center (see Worldwide Phone Numbers booklet...
Hardware-Software Guide
Page 1
Hardware and Software Guide HP Compaq Tablet PC Series Document Part Number: 367426-002 September 2005 This guide explains how to identify and use tablet PC hardware features, including connectors for external devices, and provides settings and procedures for obtaining system information and using setup utilities to help detect, solve, and prevent problems. It also includes power and environmental specifications, which may be helpful when traveling with the tablet PC, as well as instructions for managing tablet PC power and security.
Hardware and Software Guide HP Compaq Tablet PC Series Document Part Number: 367426-002 September 2005 This guide explains how to identify and use tablet PC hardware features, including connectors for external devices, and provides settings and procedures for obtaining system information and using setup utilities to help detect, solve, and prevent problems. It also includes power and environmental specifications, which may be helpful when traveling with the tablet PC, as well as instructions for managing tablet PC power and security.
Hardware-Software Guide
Page 2
The information contained herein is a trademark of Microsoft Corporation. HP shall not be construed as constituting an additional warranty. registered trademarks of its proprietor and used by its proprietor. © 2005 Hewlett-Packard Development Company... for technical or editorial errors or omissions contained herein. Bluetooth is a trademark owned by Hewlett-Packard Company under license. Hardware and Software Guide HP Compaq Tablet PC Series Second Edition September 2005 First Edition March 2005 Document Part Number: 367426-002 Nothing herein should be liable for...
The information contained herein is a trademark of Microsoft Corporation. HP shall not be construed as constituting an additional warranty. registered trademarks of its proprietor and used by its proprietor. © 2005 Hewlett-Packard Development Company... for technical or editorial errors or omissions contained herein. Bluetooth is a trademark owned by Hewlett-Packard Company under license. Hardware and Software Guide HP Compaq Tablet PC Series Second Edition September 2005 First Edition March 2005 Document Part Number: 367426-002 Nothing herein should be liable for...
Hardware-Software Guide
Page 261
On selected desktop and tablet PC models, an Altiris management agent is used in conjunction with System Software Manager or the HP Client Manager, administrators can be used to complete new hardware deployment or personality migration to a new operating system using easy-to a new...a special icon on the HP driver download Web site and on multiple systems simultaneously. Driver versions that are supported by SSM are denoted with the Altiris Solutions software, which can also update ROM BIOS and device driver software from a central repository, known as part of the preloaded software. ...
On selected desktop and tablet PC models, an Altiris management agent is used in conjunction with System Software Manager or the HP Client Manager, administrators can be used to complete new hardware deployment or personality migration to a new operating system using easy-to a new...a special icon on the HP driver download Web site and on multiple systems simultaneously. Driver versions that are supported by SSM are denoted with the Altiris Solutions software, which can also update ROM BIOS and device driver software from a central repository, known as part of the preloaded software. ...
HP Compaq tc4200 Tablet PC - Maintenance and Service Guide
Page 1
It provides comprehensive information on identifying tablet PC features, components, and spare parts; troubleshooting tablet PC problems; and performing tablet PC disassembly procedures. Maintenance and Service Guide HP Compaq tc4200 Tablet PC Document Part Number: 440232-002 April 2007 This guide is a troubleshooting reference used for maintaining and servicing the tablet PC.
It provides comprehensive information on identifying tablet PC features, components, and spare parts; troubleshooting tablet PC problems; and performing tablet PC disassembly procedures. Maintenance and Service Guide HP Compaq tc4200 Tablet PC Document Part Number: 440232-002 April 2007 This guide is a troubleshooting reference used for maintaining and servicing the tablet PC.
HP Compaq tc4200 Tablet PC - Maintenance and Service Guide
Page 2
... is a trademark of its proprietor. The only warranties for technical or editorial errors or omissions contained herein. Maintenance and Service Guide HP Compaq tc4200 Tablet PC Second Edition: April 2007 First Edition: December 2006 Document Part Number: 440232-002 Microsoft and Windows are U.S. SD Logo is a trademark owned by its subsidiaries in the express warranty statements...
... is a trademark of its proprietor. The only warranties for technical or editorial errors or omissions contained herein. Maintenance and Service Guide HP Compaq tc4200 Tablet PC Second Edition: April 2007 First Edition: December 2006 Document Part Number: 440232-002 Microsoft and Windows are U.S. SD Logo is a trademark owned by its subsidiaries in the express warranty statements...
HP Compaq tc4200 Tablet PC - Maintenance and Service Guide
Page 5
... a BIOS Update 3-3 Installing a BIOS Update 3-4 Recovering the BIOS 3-5 4 Illustrated Parts Catalog 4.1 Serial Number Location 4-1 4.2 Tablet PC Major Components 4-2 4.3 Miscellaneous Plastics/ Hardware Kit 4-12 4.4 Miscellaneous Cable Kit 4-13 4.5 Miscellaneous (Not Illustrated 4-14 4.6 Sequential Part Number Listing 4-16 5 Removal and Replacement Preliminaries 5.1 Tools Required 5-1 5.2 Service Considerations 5-2 Plastic Parts 5-2 Cables and Connectors 5-2 5.3 Preventing Damage to Removable Drives 5-3 5.4 Preventing...
... a BIOS Update 3-3 Installing a BIOS Update 3-4 Recovering the BIOS 3-5 4 Illustrated Parts Catalog 4.1 Serial Number Location 4-1 4.2 Tablet PC Major Components 4-2 4.3 Miscellaneous Plastics/ Hardware Kit 4-12 4.4 Miscellaneous Cable Kit 4-13 4.5 Miscellaneous (Not Illustrated 4-14 4.6 Sequential Part Number Listing 4-16 5 Removal and Replacement Preliminaries 5.1 Tools Required 5-1 5.2 Service Considerations 5-2 Plastic Parts 5-2 Cables and Connectors 5-2 5.3 Preventing Damage to Removable Drives 5-3 5.4 Preventing...
HP Compaq tc4200 Tablet PC - Maintenance and Service Guide
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... configurations, battery fast charging, and software applications. Refer to Chapter 4, "Illustrated Parts Catalog," to be turned on automatically when high temperature conditions exist. The fan is displaced through the ventilation grill located on the left side of the tablet PC. The tablet PC uses an electric fan for disassembly steps. Product Description 1.5 Design Overview This...
... configurations, battery fast charging, and software applications. Refer to Chapter 4, "Illustrated Parts Catalog," to be turned on automatically when high temperature conditions exist. The fan is displaced through the ventilation grill located on the left side of the tablet PC. The tablet PC uses an electric fan for disassembly steps. Product Description 1.5 Design Overview This...
HP Compaq tc4200 Tablet PC - Maintenance and Service Guide
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... Keyboard" or "Flowchart 2.19-Nonfunctioning Pointing Device." Y Check LED board, speaker connections. N All drives working? N Keyboard/ pointing device work- Go to "Flowchart 2.2-No Power, Part 1." Y N Is there sound? N Connecting to "Flowchart 2.20-No Network/Modem Connection." 2-10 Maintenance and Service Guide Go to network or modem? ing? Y Go to Y... Flowchart 2.1-Initial Troubleshooting Begin troubleshooting. N Is there power? Y N Is there video? (no boot) Y N Is the OS loading? Go to "Flowchart 2.15-No Audio, Part 1." Nonfunctioning Device."
... Keyboard" or "Flowchart 2.19-Nonfunctioning Pointing Device." Y Check LED board, speaker connections. N All drives working? N Keyboard/ pointing device work- Go to "Flowchart 2.2-No Power, Part 1." Y N Is there sound? N Connecting to "Flowchart 2.20-No Network/Modem Connection." 2-10 Maintenance and Service Guide Go to network or modem? ing? Y Go to Y... Flowchart 2.1-Initial Troubleshooting Begin troubleshooting. N Is there power? Y N Is there video? (no boot) Y N Is the OS loading? Go to "Flowchart 2.15-No Audio, Part 1." Nonfunctioning Device."
HP Compaq tc4200 Tablet PC - Maintenance and Service Guide
Page 39
...strip is a separate reset button. 2. Y Power up Done in docking Done device? On select models, there is working. Troubleshooting Flowchart 2.2-No Power, Part 1 No power (power LED is active. 3. Y N Power up in docking device? *NOTES 1. Maintenance and Service Guide 2-11 Y Reset power.*...in the docking device and at the AC outlet. 2. Y Go to "Flowchart 2.4-No Power, Part 3." Y Go to "Flowchart 2.3-No Power, Part 2." On select models, the tablet PC can be reset using the standby switch and either the lid switch or the main power switch. ...
...strip is a separate reset button. 2. Y Power up Done in docking Done device? On select models, there is working. Troubleshooting Flowchart 2.2-No Power, Part 1 No power (power LED is active. 3. Y N Power up in docking device? *NOTES 1. Maintenance and Service Guide 2-11 Y Reset power.*...in the docking device and at the AC outlet. 2. Y Go to "Flowchart 2.4-No Power, Part 3." Y Go to "Flowchart 2.3-No Power, Part 2." On select models, the tablet PC can be reset using the standby switch and either the lid switch or the main power switch. ...
HP Compaq tc4200 Tablet PC - Maintenance and Service Guide
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Y Power on ? Visually check for debris in battery socket and clean if necessary. N Done Power on ? N Power on? Y Replace power supply (if applicable). Done N Check battery by recharging it, moving it to "Flowchart 2.4-No Power, Part 3." Troubleshooting Flowchart 2.3-No Power, Part 2 Continued from "Flowchart 2.2-No Power, Part 1." Y Go to another tablet PC, or replacing it. Done 2-12 Maintenance and Service Guide
Y Power on ? Visually check for debris in battery socket and clean if necessary. N Done Power on ? N Power on? Y Replace power supply (if applicable). Done N Check battery by recharging it, moving it to "Flowchart 2.4-No Power, Part 3." Troubleshooting Flowchart 2.3-No Power, Part 2 Continued from "Flowchart 2.2-No Power, Part 1." Y Go to another tablet PC, or replacing it. Done 2-12 Maintenance and Service Guide
HP Compaq tc4200 Tablet PC - Maintenance and Service Guide
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N Reseat AC adapter in tablet PC and at power source. N N Power outlet active? Troubleshooting Flowchart 2.4-No Power, Part 3 Continued from "Flowchart 2.3-No Power, Part 2." Y Power LED on ? Done External Internal or external AC adapter? Y Replace power cord. N Done Done Try different outlet. Y Power on ? Y Done Maintenance and Service Guide 2-13 Internal Go to "Flowchart 2.5-No Power, Part 4." Y Power on ? Replace external AC adapter. N Power on ? Plug directly into AC outlet.
N Reseat AC adapter in tablet PC and at power source. N N Power outlet active? Troubleshooting Flowchart 2.4-No Power, Part 3 Continued from "Flowchart 2.3-No Power, Part 2." Y Power LED on ? Done External Internal or external AC adapter? Y Replace power cord. N Done Done Try different outlet. Y Power on ? Y Done Maintenance and Service Guide 2-13 Internal Go to "Flowchart 2.5-No Power, Part 4." Y Power on ? Replace external AC adapter. N Power on ? Plug directly into AC outlet.
HP Compaq tc4200 Tablet PC - Maintenance and Service Guide
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Processor board* 4. N Reseat loose components and boards and replace damaged items. Close tablet PC and retest. Internal DC-DC converter* 2. System board* *NOTE: Replace these items as a set to prevent shorting out among components. 2-14 Maintenance and Service Guide N Power on? Check tablet PC operation after each replacement: 1. Troubleshooting Flowchart 2.5-No Power, Part 4 Continued from "Flowchart 2.4-No Power, Part 3." Internal AC adapter 3. Open tablet PC. Y Done Replace the following items (if applicable). Y Loose or damaged parts?
Processor board* 4. N Reseat loose components and boards and replace damaged items. Close tablet PC and retest. Internal DC-DC converter* 2. System board* *NOTE: Replace these items as a set to prevent shorting out among components. 2-14 Maintenance and Service Guide N Power on? Check tablet PC operation after each replacement: 1. Troubleshooting Flowchart 2.5-No Power, Part 4 Continued from "Flowchart 2.4-No Power, Part 3." Internal AC adapter 3. Open tablet PC. Y Done Replace the following items (if applicable). Y Loose or damaged parts?
HP Compaq tc4200 Tablet PC - Maintenance and Service Guide
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Go to "Flowchart 2.7-No Video, Part 2." *NOTE: To change from internal to ensure operation. Y Replace system board. Video OK? A Press lid switch to external display, use the hotkey .... N Internal and external video OK? Flowchart 2.6-No Video, Part 1 Troubleshooting No video. Done N Check for bent pins on cable. Docking Device Stand-alone or docking device? Done display*? External Internal N Adjust brightness. Test after each replacement. 1. Cable between tablet PC and tablet PC display (if applicable) 2. Done Done Maintenance and Service Guide ...
Go to "Flowchart 2.7-No Video, Part 2." *NOTE: To change from internal to ensure operation. Y Replace system board. Video OK? A Press lid switch to external display, use the hotkey .... N Internal and external video OK? Flowchart 2.6-No Video, Part 1 Troubleshooting No video. Done N Check for bent pins on cable. Docking Device Stand-alone or docking device? Done display*? External Internal N Adjust brightness. Test after each replacement. 1. Cable between tablet PC and tablet PC display (if applicable) 2. Done Done Maintenance and Service Guide ...
HP Compaq tc4200 Tablet PC - Maintenance and Service Guide
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... bent pins on cable, and for monitor connection. "Flowchart Video OK? Try another external monitor. N Adjust external monitor display. Remove tablet PC from "Flowchart 2.6-No Video, Part 1." Done 2.6-No Video, Part 1." Troubleshooting Flowchart 2.7-No Video, Part 2 Continued from dock- N Y Go to "Flowchart 2.8-Nonfunctioning Docking Device (if applica- 2-16 Maintenance and Service Guide Y Video OK? Check...
... bent pins on cable, and for monitor connection. "Flowchart Video OK? Try another external monitor. N Adjust external monitor display. Remove tablet PC from "Flowchart 2.6-No Video, Part 1." Done 2.6-No Video, Part 1." Troubleshooting Flowchart 2.7-No Video, Part 2 Continued from dock- N Y Go to "Flowchart 2.8-Nonfunctioning Docking Device (if applica- 2-16 Maintenance and Service Guide Y Video OK? Check...
HP Compaq tc4200 Tablet PC - Maintenance and Service Guide
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... diskette drive, go to "Flowchart 2.13-No OS Loading, Dis- No OS loading from hard drive, go to "Flowchart 2.10-No OS Loading, Hard Drive, Part 1." Troubleshooting Flowchart 2.9-No Operating System (OS) Loading No OS loading.* Reseat power cord in docking device and power outlet. kette Drive." No OS loading from...
... diskette drive, go to "Flowchart 2.13-No OS Loading, Dis- No OS loading from hard drive, go to "Flowchart 2.10-No OS Loading, Hard Drive, Part 1." Troubleshooting Flowchart 2.9-No Operating System (OS) Loading No OS loading.* Reseat power cord in docking device and power outlet. kette Drive." No OS loading from...