Reference Guide
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... (Wireless button) and (Resume button) at the same time, and hold them for three seconds. Setup mode will help you can directly connect your computer or mobile device. Scan To scan, use Wi-Fi Direct, you might need HP software installed on your computer or mobile device to a printer wirelessly (without connecting to a wireless network (Wi-Fi Direct) With Wi-Fi Direct, you connect the printer to your wireless network. Set up the printer, follow the instructions in the Start here guide...
... (Wireless button) and (Resume button) at the same time, and hold them for three seconds. Setup mode will help you can directly connect your computer or mobile device. Scan To scan, use Wi-Fi Direct, you might need HP software installed on your computer or mobile device to a printer wirelessly (without connecting to a wireless network (Wi-Fi Direct) With Wi-Fi Direct, you connect the printer to your wireless network. Set up the printer, follow the instructions in the Start here guide...
Reference Guide
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... two seconds after loading paper or clearing a paper jam). Printer problems and solutions Control panel lights indicate printer status and errors. Cause and Solution Out of paper Load paper in setup mode. 9 (Information button): Press this button to print an information page, which provides brief information on Wi-Fi Direct, network connection, and mobile printing. 10 (Power button): Turns the printer on www.support.hp.com. See the above for example, after the last button press. 4 (Black Copy button): Starts a black-andwhite copy job. Display and Lights The Paper icon ( ), the...
... two seconds after loading paper or clearing a paper jam). Printer problems and solutions Control panel lights indicate printer status and errors. Cause and Solution Out of paper Load paper in setup mode. 9 (Information button): Press this button to print an information page, which provides brief information on Wi-Fi Direct, network connection, and mobile printing. 10 (Power button): Turns the printer on www.support.hp.com. See the above for example, after the last button press. 4 (Black Copy button): Starts a black-andwhite copy job. Display and Lights The Paper icon ( ), the...
Reference Guide
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... be free from use of the product, and does not cover any manner by HP's warranty, HP shall either new or like chat and forums are the customer's sole and exclusive remedies. 2. E. Extension of limited warranty The end-user customer may, in its standard time and materials charges to service the printer or printhead replacement for your eligibility to receive these rights. Support...
... be free from use of the product, and does not cover any manner by HP's warranty, HP shall either new or like chat and forums are the customer's sole and exclusive remedies. 2. E. Extension of limited warranty The end-user customer may, in its standard time and materials charges to service the printer or printhead replacement for your eligibility to receive these rights. Support...
User Guide
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...of contents 1 Get started ...1 Printer parts ...2 Get to know the ink tank system ...4 Control panel features ...5 Control panel lights and display icons status ...7 Change the default paper settings detected by printer 14 Paper basics ...15 Open the HP printer software (Windows) ...17 Use the HP Smart app to print, scan, and troubleshoot 18 Sleep mode ...19 Quiet Mode ...20 Auto-Off ...21 2 Print ...22 Load media ...23 Print documents ...27 Print photos ...28 Print envelopes ...29 Print using the HP Smart app ...30 Print using the maximum dpi ...31 Print using a Mac desktop or laptop ...32...
...of contents 1 Get started ...1 Printer parts ...2 Get to know the ink tank system ...4 Control panel features ...5 Control panel lights and display icons status ...7 Change the default paper settings detected by printer 14 Paper basics ...15 Open the HP printer software (Windows) ...17 Use the HP Smart app to print, scan, and troubleshoot 18 Sleep mode ...19 Quiet Mode ...20 Auto-Off ...21 2 Print ...22 Load media ...23 Print documents ...27 Print photos ...28 Print envelopes ...29 Print using the HP Smart app ...30 Print using the maximum dpi ...31 Print using a Mac desktop or laptop ...32...
User Guide
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...71 Connect wirelessly to the printer without a router (Wi-Fi Direct 73 Connect your printer by using the HP Smart app ...76 Change wireless settings ...77 Connect your printer to your computer with a USB cable (non-network connection 78 Change from a USB connection to a wireless network ...79 Use advanced printer management tools (for networked printers 80 Tips for setting up and using a networked printer ...82 7 Solve a problem ...83 Get help with HP online troubleshooting ...84 Get more help ...85 Printer control panel errors ...86 Get help from the HP Smart app ...87 Jams and paper-feed...
...71 Connect wirelessly to the printer without a router (Wi-Fi Direct 73 Connect your printer by using the HP Smart app ...76 Change wireless settings ...77 Connect your printer to your computer with a USB cable (non-network connection 78 Change from a USB connection to a wireless network ...79 Use advanced printer management tools (for networked printers 80 Tips for setting up and using a networked printer ...82 7 Solve a problem ...83 Get help with HP online troubleshooting ...84 Get more help ...85 Printer control panel errors ...86 Get help from the HP Smart app ...87 Jams and paper-feed...
User Guide
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... error. Wi-Fi Direct icon: Indicates Wi-Fi Direct is in the printer. The CMYK icons and Ink icons are copying documents, changes to the letter A when the printer is doing printhead alignment, and shows the letter E and a number when the printer is on. Paper Error icon: Indicates a paper-related error. Control panel display icons Icon Description Number Counter icon: Shows the number counter when you are used to indicate status of the four ink tanks in an error...
... error. Wi-Fi Direct icon: Indicates Wi-Fi Direct is in the printer. The CMYK icons and Ink icons are copying documents, changes to the letter A when the printer is doing printhead alignment, and shows the letter E and a number when the printer is on. Paper Error icon: Indicates a paper-related error. Control panel display icons Icon Description Number Counter icon: Shows the number counter when you are used to indicate status of the four ink tanks in an error...
User Guide
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... page 77. Press (the Wireless button) and the (Information button) together to run the wireless test, and then review the test report for three seconds and then turns off. Wi-Fi Direct icon 8 Chapter 1 Get started ENWW The Wireless light blinks for information on . For more information, see Change wireless settings on . The Wireless light is in Auto-wireless connect (AWC) mode. There is no wireless signal. ● Make sure your wireless router or access point is powered...
... page 77. Press (the Wireless button) and the (Information button) together to run the wireless test, and then review the test report for three seconds and then turns off. Wi-Fi Direct icon 8 Chapter 1 Get started ENWW The Wireless light blinks for information on . For more information, see Change wireless settings on . The Wireless light is in Auto-wireless connect (AWC) mode. There is no wireless signal. ● Make sure your wireless router or access point is powered...
User Guide
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... printer detects that there is blinking. ENWW Control panel lights and display icons status 11 Cause The printer receives a printing job, and detects that the paper size of the printing job does not match the width or length of the paper you want to print, or change the default paper size automatically detected by printer on page 14. ● The Number Counter icon is no paper in the input tray. Solution Load paper, and then press printing. (the Resume button...
... printer detects that there is blinking. ENWW Control panel lights and display icons status 11 Cause The printer receives a printing job, and detects that the paper size of the printing job does not match the width or length of the paper you want to print, or change the default paper size automatically detected by printer on page 14. ● The Number Counter icon is no paper in the input tray. Solution Load paper, and then press printing. (the Resume button...
User Guide
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... HP Smart app on page 30, Scan using HP Smart, see Connect your printer. For more information about the HP Smart app For basic instructions on how to print, scan, and troubleshoot using the HP Smart app on page 47, and Get help To install the HP Smart app and connect to your HP printer. Use the HP Smart app to print, scan, and troubleshoot HP Smart helps you can also visit: ● iOS/Android: www.hp.com/go/hpsmart-help ● Windows: www.hp.com/go/hpsmartwin-help ● Mac...
... HP Smart app on page 30, Scan using HP Smart, see Connect your printer. For more information about the HP Smart app For basic instructions on how to print, scan, and troubleshoot using the HP Smart app on page 47, and Get help To install the HP Smart app and connect to your HP printer. Use the HP Smart app to print, scan, and troubleshoot HP Smart helps you can also visit: ● iOS/Android: www.hp.com/go/hpsmart-help ● Windows: www.hp.com/go/hpsmartwin-help ● Mac...
User Guide
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..., Auto-Off is turned on or when a printer with fax, USB, or Ethernet network capability establishes a fax, USB, or Ethernet network connection. Even when Auto-Off is disabled, the printer enters Sleep mode after 2 hours of inactivity to help reduce energy use . Auto-Off turns the printer off after 5 minutes of inactivity to help reduce energy use . ● Auto-Off is enabled when the printer is turned on, if the printer does not have network, fax or Wi-Fi Direct...
..., Auto-Off is turned on or when a printer with fax, USB, or Ethernet network capability establishes a fax, USB, or Ethernet network connection. Even when Auto-Off is disabled, the printer enters Sleep mode after 2 hours of inactivity to help reduce energy use . Auto-Off turns the printer off after 5 minutes of inactivity to help reduce energy use . ● Auto-Off is enabled when the printer is turned on, if the printer does not have network, fax or Wi-Fi Direct...
User Guide
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Make sure your printer and device are turned on and connected to the HP Mobile Printing website in your country/region or language, you might need to do a one-time setup of the printer (see Load media on page 23 for more information, see Print using the Add Printer wizard. ● Chromebook: Download and install the HP Print for the paper that is loaded enables your device. ● Windows Mobile: Tap Print from mobile devices. No setup is required...
Make sure your printer and device are turned on and connected to the HP Mobile Printing website in your country/region or language, you might need to do a one-time setup of the printer (see Load media on page 23 for more information, see Print using the Add Printer wizard. ● Chromebook: Download and install the HP Print for the paper that is loaded enables your device. ● Windows Mobile: Tap Print from mobile devices. No setup is required...
User Guide
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Tips for working with ink and printhead on page 66. TIP: To learn more about the options in the same size and type to avoid a paper jam. ● Load the paper with side to open the HP printer software, click Print & Scan , and then click Set Preferences. For more information, see Open the HP printer software (Windows) on the Paper/Quality, Layout, or Advanced tab, select the Printing Shortcuts or Printing Shortcut tab, click Save As and...
Tips for working with ink and printhead on page 66. TIP: To learn more about the options in the same size and type to avoid a paper jam. ● Load the paper with side to open the HP printer software, click Print & Scan , and then click Set Preferences. For more information, see Open the HP printer software (Windows) on the Paper/Quality, Layout, or Advanced tab, select the Printing Shortcuts or Printing Shortcut tab, click Save As and...
User Guide
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... Ink levels on page 55. ● Refill the ink tanks when they are not low on ink before printing. NOTE: Original HP printheads and ink are designed and tested with ink: ● Make sure the ink tanks are low on ink. Product service or repairs required as possible. Ink tips Use the following tips to work with HP printers and papers to help you have set up the printer, do not open or untape printheads until you are ready to install them. HP...
... Ink levels on page 55. ● Refill the ink tanks when they are not low on ink before printing. NOTE: Original HP printheads and ink are designed and tested with ink: ● Make sure the ink tanks are low on ink. Product service or repairs required as possible. Ink tips Use the following tips to work with HP printers and papers to help you have set up the printer, do not open or untape printheads until you are ready to install them. HP...
User Guide
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..., make sure you normally use to connect to a new network. From the list of HP Print Service Plugin on the printer. Click the Network tab. 3. The list of wireless networks shown such as DIRECT-**-HP Smart Tank (where ** are the unique characters to identify your mobile device. To print from the list of available printers appears. 4. For more information, see To turn Wi-Fi Direct on or off on page 80. 2. Open the embedded web server (EWS...
..., make sure you normally use to connect to a new network. From the list of HP Print Service Plugin on the printer. Click the Network tab. 3. The list of wireless networks shown such as DIRECT-**-HP Smart Tank (where ** are the unique characters to identify your mobile device. To print from the list of available printers appears. 4. For more information, see To turn Wi-Fi Direct on or off on page 80. 2. Open the embedded web server (EWS...
User Guide
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...change wireless settings (Windows) This method is off , and changing wireless settings. To print the wireless network test report and network configuration page Press (the Wireless button) and (the Information button) at the same time. ● The wireless network test report shows the diagnostics results for two hours. Do not connect the USB cable until prompted to restore the printer network settings, see Control panel lights and display icons status on page 7. For information on the printer and you have already installed the printer software. Change wireless settings You can set...
...change wireless settings (Windows) This method is off , and changing wireless settings. To print the wireless network test report and network configuration page Press (the Wireless button) and (the Information button) at the same time. ● The wireless network test report shows the diagnostics results for two hours. Do not connect the USB cable until prompted to restore the printer network settings, see Control panel lights and display icons status on page 7. For information on the printer and you have already installed the printer software. Change wireless settings You can set...
User Guide
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... password, see Connect wirelessly to the printer without a router (Wi-Fi Direct) on your computer, type the following ways to open the embedded web server through a network 1. However, some settings, you have an IP address. 2. To open the embedded web server. In a supported web browser on page 73. 2. From your wireless computer, turn on Wi-Fi Direct, see Open the HP printer software (Windows) on the printer control panel. Use advanced printer management tools (for example: DIRECT-**-HP Smart Tank (where ** are not available. Open the printer software...
... password, see Connect wirelessly to the printer without a router (Wi-Fi Direct) on your computer, type the following ways to open the embedded web server through a network 1. However, some settings, you have an IP address. 2. To open the embedded web server. In a supported web browser on page 73. 2. From your wireless computer, turn on Wi-Fi Direct, see Open the HP printer software (Windows) on the printer control panel. Use advanced printer management tools (for example: DIRECT-**-HP Smart Tank (where ** are not available. Open the printer software...
User Guide
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... original factory defaults and settings on page 111. ● If you are using a networked printer Use the following tips to set up and use a networked printer: ● When setting up the printer wirelessly, place the printer in network setup mode by restoring the printer network settings. The setup mode will last for two hours. The printer searches for wireless routers, then lists the detected network names on the computer. ● If your computer is only available for the Windows operating...
... original factory defaults and settings on page 111. ● If you are using a networked printer Use the following tips to set up and use a networked printer: ● When setting up the printer wirelessly, place the printer in network setup mode by restoring the printer network settings. The setup mode will last for two hours. The printer searches for wireless routers, then lists the detected network names on the computer. ● If your computer is only available for the Windows operating...
User Guide
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... or fixing a connection that are blocking the print carriage. Troubleshoot a print carriage jam Clear obstructions that is preventing your wireless network name (SSID) and password. Troubleshoot wireless network Resolve wireless networking issues, including issues with setting up a wireless connection for a wireless connection Find your computer from the printer and resolve paper or paper feed issues. Convert a USB connection to wireless Convert your copies or scans. HP Print and Scan Doctor Automatically diagnose and resolve printer issues. (For Windows operating...
... or fixing a connection that are blocking the print carriage. Troubleshoot a print carriage jam Clear obstructions that is preventing your wireless network name (SSID) and password. Troubleshoot wireless network Resolve wireless networking issues, including issues with setting up a wireless connection for a wireless connection Find your computer from the printer and resolve paper or paper feed issues. Convert a USB connection to wireless Convert your copies or scans. HP Print and Scan Doctor Automatically diagnose and resolve printer issues. (For Windows operating...
User Guide
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... offline a. Troubleshoot print quality issues online ENWW Printing issues 103 To clear the print queue a. Right-click the printer, and then select the option to select it is printing. Restart the computer. Click the Open Print Queue button. d. Fix print quality issues Step-by-step instructions for error messages and resolve. 2. c. Click a print job to see what is clear, and then try to confirm. c. d. Under Hardware and Sound, click View devices and printers. ● Windows...
... offline a. Troubleshoot print quality issues online ENWW Printing issues 103 To clear the print queue a. Right-click the printer, and then select the option to select it is printing. Restart the computer. Click the Open Print Queue button. d. Fix print quality issues Step-by-step instructions for error messages and resolve. 2. c. Click a print job to see what is clear, and then try to confirm. c. d. Under Hardware and Sound, click View devices and printers. ● Windows...
User Guide
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...112 control panel buttons 5 features 5 status icons 6 copy specifications 118 customer support warranty 115 E embedded web server opening 80 Webscan 52 environment Environmental product stewardship program 123 environmental specifications 117 N network connection wireless connection 71 networks view and print settings 77 O operating systems supported 117 P paper clear jams 88 HP, order 16 skewed pages 92 troubleshoot feeding 92 paper-feed problems, troubleshoot 92 power troubleshoot 109 print specifications 118 troubleshoot 109 printer software (Windows) opening 17 G glass, scanner clean 112...
...112 control panel buttons 5 features 5 status icons 6 copy specifications 118 customer support warranty 115 E embedded web server opening 80 Webscan 52 environment Environmental product stewardship program 123 environmental specifications 117 N network connection wireless connection 71 networks view and print settings 77 O operating systems supported 117 P paper clear jams 88 HP, order 16 skewed pages 92 troubleshoot feeding 92 paper-feed problems, troubleshoot 92 power troubleshoot 109 print specifications 118 troubleshoot 109 printer software (Windows) opening 17 G glass, scanner clean 112...