HP Smart Tank 500 Support and Manuals
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Popular HP Smart Tank 500 Manual Pages
Reference Guide - Page 1
English
HP Smart Tank 500 series
Reference Guide
Set up printer, then install HP software
To set up the printer, follow the instructions in order to print. If you are moving the printer, see the instructions provided inbox for moving printer.
For details, visit www.hp.com/support/smarttankmoving.
1 Scan
To scan, use the HP printer software.
Learn more
www.support.hp.com
Important...
Reference Guide - Page 2
... guide on www.support.hp.com. Close printhead access door and front door. 5.
Printer problems and solutions
Control panel lights indicate printer status and errors....Ink/Printhead light: Indicates ink tank or printhead problems.
6 (Color Printhead icon) / (Black Printhead icon)
7 Control panel display: Indicates the number counter, paper status, as well as printheads and ink status or errors...
Reference Guide - Page 4
... authorized HP service facility in countries where the product is not detected at HP's option. 7. Until the HP ink is depleted or the "end of warranty" date printed on the date when the HP Hardware Product is as a result of: a. b) with the contract of sale. For HP GT series, Ink Tank and Smart Tank series, the warranty does not cover printer or...
User Guide - Page 4
... Get help with HP online troubleshooting ...64 Get more help ...65 Printer control panel errors ...66 Get help from the HP Smart app ...67 Jams and paper-feed issues ...68 Printhead (cartridge) problem ...76 Printing issues ...82 Copy issues ...85 Scan issues ...86 Printer hardware issues ...87 Restore original factory defaults and settings 88 Maintain the printer ...89 HP support ...91
Appendix...
User Guide - Page 5
1 Get started
● Printer parts ● Get to know the ink tank system ● Control panel features ● Control panel lights and display icons status ● Change the paper settings ● Paper basics ● Open the HP printer software ● Use the HP Smart app to print, scan, and troubleshoot ● Sleep mode ● Quiet Mode ● Auto-Off
ENWW
1
User Guide - Page 8
... is a process of aligning the printheads to do so. Ink tanks
There are two printheads: a black ink printhead and a color ink printhead.
Alignment is properly closed to avoid problems such as carriage jams.
CAUTION: After you have set up the printer, do not open the printhead latch unless instructed to an individual color: cyan, magenta, yellow and, black...
User Guide - Page 19
... hardware setup, visit 123.hp.com on Windows 7, Windows 10, and macOS 10.12 to 10.14 devices. Open the HP printer software
You can use the HP printer software to print.
● The HP printer software is provided throughout this guide.
After installing the HP printer software, do one of the printer software, see Use the HP Smart app to print, scan, and troubleshoot on...
User Guide - Page 20
... messages, and popular cloud and social media services (such as monitor and order supplies. The app might not be available in all printer models.
● For basic instructions on how to print, scan, and troubleshoot using HP Smart, see Print using the HP Smart app (Windows 10) on page 30, Scan using the HP Smart app (Windows 10) on page 41...
User Guide - Page 61
....
Click Clean, and follow the onscreen instructions. NOTE: If print quality still seems poor after cleaning and aligning, contact HP support.
6. The cleaning process prints one page to attempt to access the Toolbox. 4.
NOTE: HP Utility is recommended.
NOTE: Clean the printheads only when necessary. In the HP printer software (available from the list of devices...
User Guide - Page 63
... under warranty. Product service or repairs required as possible.
Outside of using the Power button, and wait
until you are low on ink. ENWW
Tips for any reason, try to replace it again as soon as a result of the printer, if unprotected, the printhead may cause damage to help you have set up the printer, do not...
User Guide - Page 64
... prevent damage to the printer or ink leakage, follow these instructions. If you are moving printer, or visit www.support.hp.com .
60 Chapter 4 Manage ink and printhead
ENWW If you are moving the printer within your home or office, see the instructions provided inbox for moving the printer outside your home or office, keep the printhead latch closed, and...
User Guide - Page 66
... has not been installed, follow the steps below to connect the printer with a USB cable (nonnetwork connection)
The printer supports a rear USB 2.0 High Speed port for connection to a computer. To connect the printer with a USB cable using the HP printer software 1. Follow the onscreen instructions. To connect the printer with a USB cable using the HP Smart app 1. Open the HP Smart app on...
User Guide - Page 67
...with HP online troubleshooting ● Get more help ● Printer control panel errors ● Get help from the HP Smart app ● Jams and paper-feed issues ● Printhead (cartridge) problem ● Printing issues ● Copy issues ● Scan issues ● Printer hardware issues ● Restore original factory defaults and settings ● Maintain the printer ● HP support...
User Guide - Page 95
... also use the HP Smart app to detect your printer:
Drivers & downloads: Download software drivers and updates, as well as product manuals and documentation that came in the box with an HP support agent online. Contact HP
If you need help with your printer and find recommended solutions.
Troubleshooting: Use HP online tools to check printer errors and get troubleshooting assistance. NOTE...
User Guide - Page 96
... quick minutes to www.support.hp.com , select your country/region and language, then explore the extended warranty options available for the printer at http://www.register.hp.com. Additional warranty options
Extended service plans are available for your printer while installing the software, you did not register your printer.
92 Chapter 6 Solve a problem
ENWW Go to register, you...
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