User Guide
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Automatically detect color ...21 Misfeed (multipick) detection ...21 4 Care and maintenance ...23 HP Scanner Tools Utility Maintenance tab ...24 Order maintenance and scanning supplies ...24 Clean the scanner glass, scanning strip, and automatic ... pad ...33 Replace the front panel ...36 5 Troubleshooting ...39 Scanner errors ...40 Basic troubleshooting tips ...41 Scanner installation troubleshooting ...42 Check the cables ...42 Uninstall and then reinstall the HP Scanjet utilities 42 Scanner initialization or hardware problems ...43 Check the USB connection ...43 Check that the scanner has...
Automatically detect color ...21 Misfeed (multipick) detection ...21 4 Care and maintenance ...23 HP Scanner Tools Utility Maintenance tab ...24 Order maintenance and scanning supplies ...24 Clean the scanner glass, scanning strip, and automatic ... pad ...33 Replace the front panel ...36 5 Troubleshooting ...39 Scanner errors ...40 Basic troubleshooting tips ...41 Scanner installation troubleshooting ...42 Check the cables ...42 Uninstall and then reinstall the HP Scanjet utilities 42 Scanner initialization or hardware problems ...43 Check the USB connection ...43 Check that the scanner has...
User Guide
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ENWW 39 5 Troubleshooting This section contains solutions for common problems with the scanner. ● Scanner errors ● Basic troubleshooting tips ● Scanner installation troubleshooting ● Scanner initialization or hardware problems ● Scanner operation problems ● Scanner buttons are not working correctly ● Scanner paper path problems For additional troubleshooting, see the Help for the HP scanning program that you are using.
ENWW 39 5 Troubleshooting This section contains solutions for common problems with the scanner. ● Scanner errors ● Basic troubleshooting tips ● Scanner installation troubleshooting ● Scanner initialization or hardware problems ● Scanner operation problems ● Scanner buttons are not working correctly ● Scanner paper path problems For additional troubleshooting, see the Help for the HP scanning program that you are using.
User Guide
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... help responding to an error, see www.hp.com/support. A document feeder paper jam has been detected. The hatch on the Hardware tab of originals and try again. Make sure the paper meets the size and weight specifications, as specified in the Control Panel. ● ...the scanner. Press the Power ( ) button to verify that the roller assembly and separation pad are not stuck together. 3. Error USB Error Paper Jam Hatch Open Motor Failure Paper Error Hardware Error Description 1. Use the Windows Device Manager tool to turn off the scanner, wait 30 seconds, and then turn on the ...
... help responding to an error, see www.hp.com/support. A document feeder paper jam has been detected. The hatch on the Hardware tab of originals and try again. Make sure the paper meets the size and weight specifications, as specified in the Control Panel. ● ...the scanner. Press the Power ( ) button to verify that the roller assembly and separation pad are not stuck together. 3. Error USB Error Paper Jam Hatch Open Motor Failure Paper Error Hardware Error Description 1. Use the Windows Device Manager tool to turn off the scanner, wait 30 seconds, and then turn on the ...
User Guide
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HP limited warranty statement HP PRODUCT HP ScanJet Enterprise 7500/Flow 7500 DURATION OF LIMITED WARRANTY One-year limited warranty HP warrants to you, the end-user customer, that HP hardware and accessories will be free from defects in materials and workmanship after the date of the published environmental specifications for the period specified above. HP...alter form, fit or function of the product. HP products may contain remanufactured parts equivalent to new in performance to province. HP will be uninterrupted or error free. Some countries/regions, states or provinces do ...
HP limited warranty statement HP PRODUCT HP ScanJet Enterprise 7500/Flow 7500 DURATION OF LIMITED WARRANTY One-year limited warranty HP warrants to you, the end-user customer, that HP hardware and accessories will be free from defects in materials and workmanship after the date of the published environmental specifications for the period specified above. HP...alter form, fit or function of the product. HP products may contain remanufactured parts equivalent to new in performance to province. HP will be uninterrupted or error free. Some countries/regions, states or provinces do ...