HP ScanJet Enterprise 7500 Support and Manuals
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Popular HP ScanJet Enterprise 7500 Manual Pages
User Guide - Page 4
... 25 Clean the rollers ...27 Replace the rollers ...29 Replace the separation pad ...33 Replace the front panel ...36
5 Troubleshooting ...39 Scanner errors ...40 Basic troubleshooting tips ...41 Scanner installation troubleshooting ...42 Check the cables ...42 Uninstall and then reinstall the HP Scanjet utilities 42 Scanner initialization or hardware problems ...43 Check the USB connection...
User Guide - Page 18
HP Scanjet Enterprise 7500
TIP: To scan multiple pictures at the same time, arrange the pictures that you want to scan on the scanner glass with at least 6 mm (0.25 in) of space between items.
12 Chapter 2 Use the scanner
ENWW
User Guide - Page 46
... in the scanner User Guide.
4. Use the Windows Device Manager tool to verify that the roller assembly and separation pad are not stuck together.
3. If the problem persists, see the appropriate topics below.
Press the Power ( ) button to resolve the error:
1. If the message is still displayed, see www.hp.com/ support.
40 Chapter 5 Troubleshooting
ENWW
Check...
User Guide - Page 48
... ( ) button to turn off the scanner, and then turn on the scanner.
42 Chapter 5 Troubleshooting
ENWW Use the HP Scanning Software CD that order. The USB cable is connected to a USB port on the front of the computer, move it to uninstall the following items:
● ISIS driver
● TWAIN driver
● HP Scanjet 7500 Utilities
3. Use the Add/Remove...
User Guide - Page 49
... USB connection ● Check that the scanner has power ● Reset the scanner ● The scanner has stopped working . ● If the scanner does not work, uninstall and then reinstall the HP Scanjet drivers and utilities. Do one at a time; Disconnect any additional USB devices one of the following :
1.
ENWW
Scanner initialization or hardware problems 43 try the following tasks...
User Guide - Page 51
...support for assistance.
3. Check that the green LED on the power supply case is on , ensure that came with your computer.
5. Reinstall using the HP Scanning Software CD that power is not on . If the green LED is available to uninstall the following applications: ● ISIS/TWAIN software ● HP ScanJet Enterprise 7500 Utilities
6. ENWW
Scanner initialization or hardware problems...
User Guide - Page 53
... guides are not working , or are scanned as expected
The following symptoms indicate a problem with your scanner to the left of the scanner glass. Scanner does not scan right away
Make sure the automatic document feeder (ADF) hatch is closed, and that stick together are staying in an HP Smart Document Scan Software profile, follow these problems, contact HP support...
User Guide - Page 54
... optimize scanning performance, consider the following information.
● To optimize performance, make sure your scanner model, and then search on datasheet.
● In the scanning software, choose the layout setting that the document feeder guides are scanning at a high resolution, set to scan is analyzed using Optical Character Recognition (OCR).
Scan a different original to the same...
User Guide - Page 56
... problem persists, the buttons might have been used to re-enable the buttons.
3. Contact HP Support at www.hp.com/support.
50 Chapter 5 Troubleshooting
ENWW Ensure that the Take No Action option is working correctly
After each step, press a button to see if it is not selected.
6. Open Control Panel, select Scanners and Cameras (in Windows 7, select Hardware...
User Guide - Page 57
... the stack.
● The paper guides must be securely latched. If misfeeds still occur, replace the rollers. Scanning fragile originals
To safely scan fragile originals (photographs or documents on wrinkled or very lightweight paper) place originals on to a surge protector, ensure that they make contact with the scanner hardware might not be touching the...
User Guide - Page 61
... Files\Common Files\Hewlett-Packard\Scanjet\, and then to change the setting of this scanner include an LCD Reader and the ability to enable and disable scanner buttons. ● LCD Reader ● Control of the scanner buttons
LCD Reader
The LCD Reader is software that outputs the status of the scanner buttons
To prevent buttons from the...
User Guide - Page 66
... information is listed at: www.hp.com/go/energystar
60 Chapter 7 Specifications and warranty
ENWW Additional regulatory information about your scanner can be confused with the ENERGY STAR® logo is assigned a Regulatory Model Number. Energy information
HP printing and imaging equipment marked with the marketing name HP ScanJet Enterprise 7500/Flow 7500 or product number L2725A/L2725B...
User Guide - Page 68
..., for this product and where HP has marketed this product. HP limited warranty statement
HP PRODUCT HP ScanJet Enterprise 7500/Flow 7500
DURATION OF LIMITED WARRANTY One-year limited warranty
HP warrants to such defects.
HP's limited warranty is unable, within a reasonable time, to repair or replace any country/region or locality where HP has a support presence for the period specified...
User Guide - Page 79
...front panel replace 36 fuzzy images 47
G glass, clean 25
H hardware compression 19 HP Scanner Tools Utility
Maintenance tab 24 uses for 5 HP Smart Document Scan Software about 4 scan from 13 humidity specifications 59
L LCD problems 47 LCD Reader 55 lines
troubleshoot 48, 49 long-page support 18
M maintenance
clean rollers 27 HP Scanner Tools Utility
Maintenance tab 24 manage power settings 5, 46...
User Guide - Page 80
...11
scanner hardware compression 19 scanning strip, clean 25 screen reader 55 separation pad
replace 33 skewed images 48 software
troubleshoot installation 42 uninstall and reinstall 42, 44 specifications document feeder 58 environmental 59 scanner 58 speed troubleshoot 47 speed, troubleshoot 48 storage specifications 59 streaks troubleshoot 52 stripes troubleshoot 48, 49 supplies order 24 support...
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