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HP N6310 Support Question

HP N6310 Support Question

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Question posted by Alikamran875 on July 14th, 2022

Hp Scanjet N6310 Shoiwng Error On Documents Scan Hardware Error

I scan documents showing error hardware error please contecr administrator or reset the divise .please guid and resolve this issue I properly check cable,any other cbale but oky

Current Answers

Answer #1: Posted by SonuKumar on July 14th, 2022 7:36 AM
This answer was accepted by the poster of the original question.
SonuKumar

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https://support.hp.com/in-en/document/c01493535

try these steps, if not it has to be taken to service station


Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.

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Related HP N6310 Manual Pages

HP Scanjet N6310 Getting Started Guide - Page 6

... during the software install. Be sure to set up the scanner. NOTE: The contents of the box, including the number of scanning software CDs, can vary by country/region. 2 3 1 5 4 1 HP Scanjet N6310 Document Flatbed Scanner 2 Power supply and power cable 3 USB cable 4 Getting Started Guide (this book) 5 Scanning software CDs Install the software CAUTION: If you can connect...
HP Scanjet N6310 Getting Started Guide - Page 7

... the scanner with document-management or scanning software that ship with non-HP scanning software" on page 5. • If you do not already have document-management and scanning software, you only need to appear, and then follow the onscreen instructions. • For Macintosh installations: Double-click the CD icon that appears on the desktop, double-click the HP Scanjet N6310...
HP Scanjet N6310 Getting Started Guide - Page 10

...the scanner user guide. or ISIS-compliant software, scan from that software. Chapter 1 Test the installation 1. For information on uninstalling and reinstalling the HP scanning software, see Basic troubleshooting tips and Scanner installation troubleshooting in the automatic document feeder (ADF). 2. Windows: If you are using the Scan ( ). Windows only: Start a scan using scanning...
HP Scanjet N6310 Getting Started Guide - Page 11

... • Access help and troubleshooting information • Access the HP Scanning preview window to edit your scans before saving them • Scan slides and negatives with non-HP scanning software" on the scanner control panel and recording maintenance information. English 2 Use the scanner This section describes the HP Scanjet scanner as well as how to other applications as long as...
HP Scanjet N6310 Getting Started Guide - Page 12

...; "Use the HP scanning software" on page 19 • "Make copies" on page 20 HP scanning software for Macintosh When you started scanning pictures and documents. NOTE: You can also access scan settings directly from System Preferences. Chapter 2 • "Load originals" on page 12 • "Use the HP scanning software" on page 19 • "Make copies" on page 20 8 HP Scanjet N6310
HP Scanjet N6310 Getting Started Guide - Page 14

... previous menu on page 20 Transparent materials adapter (TMA) You can select. • Shows menu options and status and error messages. Allows you to select the option. See also • "Use the automatic document feeder (ADF)" on page 12 • "Start a scan" on page 18 • "Make copies" on the LCD. See also 10 HP Scanjet N6310
HP Scanjet N6310 Getting Started Guide - Page 16

... ADF. 12 HP Scanjet N6310 To scan these documents, use the scanner glass instead of certain scanner parts for maintenance purposes. For more information about the HP Scanner Tools Utility, see the scanner user guide. Use the automatic document feeder (ADF) For helpful information on the connected computer. NOTE: You can load your originals into your documents properly, refer to...
HP Scanjet N6310 Getting Started Guide - Page 18

.... 3. Rotate the stack 90 degrees and repeat. 14 HP Scanjet N6310 Chapter 2 2 1 How to ensure that same edge in one direction, and then fan that the pages do not stick together. Align the edges of the documents by tapping the bottom of document pages to load documents 1. Fan the stack of the stack against the table...
HP Scanjet N6310 Getting Started Guide - Page 20

... at the same time, arrange the pictures that you want to position your originals as indicated by the reference mark on the edge of the scanner glass. Chapter 2 NOTE: Not all the length of the scanner glass is in ) of space between items. See also "Start a scan" on page 18 16 HP Scanjet N6310
HP Scanjet N6310 Getting Started Guide - Page 22

... the edge of the light-shield touches the last frame. Chapter 2 c. Use and on page 19 18 HP Scanjet N6310 NOTE: If the scanner LCD indicates there are no scan shortcuts on top of paper on the scanner, you must upload the scan shortcuts before you want the final image to be larger or smaller, start the...
HP Scanjet N6310 Getting Started Guide - Page 24

... other software programs, select the HP Scanjet N6310 TWAIN driver. Click Cancel in the HP Copy dialog box. The copy is compliant if it to complete the scan. 3. However, when scanning images from the application. To make your scanner and select the EMC ISIS/TWAIN option. For more information, see the documentation for the scanning software. Press the Copy...
HP Scanjet N6310 Getting Started Guide - Page 26

... HP scanning software, firmware, or associated drivers are out of the following: • The scanner could not be initialized. • The scanner could not be curled, wrinkled, or stuck together. Routine cleaning and maintenance should not be found. • An internal error has occurred. • The computer cannot communicate with using the scanner, see the scanner user guide. Document...
HP Scanjet N6310 Getting Started Guide - Page 28

...; If not, use the HP Scanning Software CD that came with a steady green light and the Attention LED is off the scanner, and then disconnect the USB cable and power cable from your custom shortcuts. Alternatively, you might have occurred because of certain special characters in the Control Panel to uninstall HP Scanjet N6310 11.5, and then restart...
HP Scanjet N6310 Getting Started Guide - Page 30

... 26 HP Scanjet N6310 Regulatory information Regulatory model identification number: For regulatory identification purposes, your scanner can be confused with transparent materials adapter (TMA) and automatic document feeder Size 503 mm x 407 mm x 179 mm (19.8 in x 16.1 in x 7.1 in) Weight 6.7 kg (14.8 lbs) Scanning element Charged-coupled device Interface USB 2.0 Hi-Speed Hardware...
HP Scanjet N6310 Getting Started Guide - Page 32

... properly installed and used. For more information about where you can be uninterrupted or error free. Chapter 4 Disposal of mercury can drop off your waste equipment for recycling, please contact your local city office, your household waste disposal service, or the shop where you purchased the product. Hewlett-Packard limited warranty statement HP Scanjet N6310 scanner...
HP Scanjet N6310 User Guide - Page 5

... documents. • HP scanning software overview • Scanner overview • Scanner settings • Load originals • Start a scan • Make copies HP scanning software overview When you install the HP scanning software, the following icons are added to use for configuring the buttons on a printer. 1 Use the scanner The following topics describe the HP Scanjet scanner...
HP Scanjet N6310 User Guide - Page 9

...; Document loading tips • How to OFF when Energy Savings is selected, press OK, and then press twice. Width: Length: Weight: 148-216 mm (5.8-8.5 in) 148-356 mm (5.8-14 in) 50-120 g/m2 (13-32 lb) Load originals 7 NOTE: Setting Energy Savings to ON reduces power to HP Scanjet N6310, and then click Scanner Tools...
HP Scanjet N6310 User Guide - Page 17

... do so, insert the installation CD that program. When scanning documents, select the HP Scanjet N6310 Doc TWAIN driver from other software programs You can scan additional originals. Select the scan shortcut you want to change scan settings or show a preview, the HP Scanning preview window is , see the online help for the scanning software. c. Generally, the program is ISIS-compliant or...
HP Scanjet N6310 User Guide - Page 26

...on scans or paper jams occur repeatedly and cleaning the automatic document feeder does not help . You can also start the HP Scanner Tools Utility from the scanner ... Programs, point to HP, point to Scanjet, point to the scanner. until Tools is due. 24 Care and maintenance Reconnect the USB cable and power cable to HP Scanjet N6310, and then click Scanner Tools Utility. 2. ...
HP Scanjet N6310 User Guide - Page 33

...a. Click Remove. Reinstall using the HP Scanning Software CD that the scanner is working properly If the scanner stops scanning, complete the following steps, in Windows Vista, the Programs and Features tool) and then select HP Scanjet N6310 11.5. When you think that the scanner has a hardware problem, verify that the USB, power, and TMA/ADF cables are correctly connected, verify that...

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