End User License Agreement
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...Your Computer's AGREE TO ALL TERMS AND temporary memory (RAM) for use with all rights not expressly granted to you in this EULA: a. d. Freeware. Storage. HP grants you the following rights provided you comply with your HP product ("HP Product"), that is not otherwise subject to a...the Software ON THE CONDITION THAT YOU Product into the local memory or storage device of the Software Product, provided the copy contains all or any Software Product, installed on a single computer ("Your Computer"). HP and its online documentation. Use of using the Software INSTALLING, ...
...Your Computer's AGREE TO ALL TERMS AND temporary memory (RAM) for use with all rights not expressly granted to you in this EULA: a. d. Freeware. Storage. HP grants you the following rights provided you comply with your HP product ("HP Product"), that is not otherwise subject to a...the Software ON THE CONDITION THAT YOU Product into the local memory or storage device of the Software Product, provided the copy contains all or any Software Product, installed on a single computer ("Your Computer"). HP and its online documentation. Use of using the Software INSTALLING, ...
Safety and Regulatory Information Desktops, Thin Clients, and Personal Workstations
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...". ENWW Environmental Agency Notices 23 Table 2-2 Toxic and Hazardous Substances and Elements (continued) Part Name Lead (Pb) Mercury (Hg) Cadmium (Cd) Hexavalent Chromium (Cr(VI)) Memory X O O O I/O PCAs X O O O Power supply X O O O Keyboard X O O O Mouse X O O O Chassis/Other X O O O Fans X O O O Internal/External Media Reading X O O O Devices External Control Devices X O O O Cable X O O O Hard Disk Drive X O O O Display X X O O Polybrominated biphenyls (PBB) Polybrominated...
...". ENWW Environmental Agency Notices 23 Table 2-2 Toxic and Hazardous Substances and Elements (continued) Part Name Lead (Pb) Mercury (Hg) Cadmium (Cd) Hexavalent Chromium (Cr(VI)) Memory X O O O I/O PCAs X O O O Power supply X O O O Keyboard X O O O Mouse X O O O Chassis/Other X O O O Fans X O O O Internal/External Media Reading X O O O Devices External Control Devices X O O O Cable X O O O Hard Disk Drive X O O O Display X X O O Polybrominated biphenyls (PBB) Polybrominated...
Maintenance & Service Guide: HP Pro 3005/3015/3085 Business PC
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... Coin Cell Battery 31 6 Removal and Replacement Procedures Microtower (MT) Chassis 32 Preparation for Disassembly ...32 Access Panel ...33 Front Bezel ...34 Bezel Blanks ...35 Memory ...36 DDR3-SDRAM DIMMs ...36 Populating DIMM Sockets 37 Installing Memory Modules 39 Expansion Cards ...41 Cable Management ...46 Cable Connections ...47 HP Pro 3005/3085 47 HP Pro 3015 ...48 vi
... Coin Cell Battery 31 6 Removal and Replacement Procedures Microtower (MT) Chassis 32 Preparation for Disassembly ...32 Access Panel ...33 Front Bezel ...34 Bezel Blanks ...35 Memory ...36 DDR3-SDRAM DIMMs ...36 Populating DIMM Sockets 37 Installing Memory Modules 39 Expansion Cards ...41 Cable Management ...46 Cable Connections ...47 HP Pro 3005/3085 47 HP Pro 3015 ...48 vi
Maintenance & Service Guide: HP Pro 3005/3015/3085 Business PC
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...Memory Problems ...112 Solving CD-ROM and DVD Problems 113 Solving USB Flash Drive Problems 115 Solving Front Panel Component Problems 116 Solving Internet Access Problems ...117 Solving Software Problems ...119 Interpreting Power LED and Beep Codes 120 Resetting the Password Jumper ...121 HP Pro 3005/3085 ...121 HP Pro 3015... ...122 Resetting the CMOS Jumper ...123 HP Pro 3005/3085 ...123 HP Pro 3015 ...124 Contacting Customer Support ...125 Appendix D Specifications ...126 HP Pro 3005/3085 ...126 HP Pro 3015 ...128 Index ...130 ...
...Memory Problems ...112 Solving CD-ROM and DVD Problems 113 Solving USB Flash Drive Problems 115 Solving Front Panel Component Problems 116 Solving Internet Access Problems ...117 Solving Software Problems ...119 Interpreting Power LED and Beep Codes 120 Resetting the Password Jumper ...121 HP Pro 3005/3085 ...121 HP Pro 3015... ...122 Resetting the CMOS Jumper ...123 HP Pro 3005/3085 ...123 HP Pro 3015 ...124 Contacting Customer Support ...125 Appendix D Specifications ...126 HP Pro 3005/3085 ...126 HP Pro 3015 ...128 Index ...130 ...
Maintenance & Service Guide: HP Pro 3005/3015/3085 Business PC
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... Type 1 ● CompactFlash Card Type 2 ● MicroDrive 7 MS PRO/MS PRO DUO ● Memory Stick (MS) ● Memory Stick Select ● Memory Stick PRO ● MagicGate Memory Stick (MG) ● Memory Stick Duo (MS Duo) Duo (MS PRO Duo) ● Memory Stick PRO- ● MagicGate Memory Duo ● Memory Stick PRO (MS PRO) HG Duo ● Memory Stick Micro (M2) (adapter required) 4 Chapter 1 Product Features Refer...
... Type 1 ● CompactFlash Card Type 2 ● MicroDrive 7 MS PRO/MS PRO DUO ● Memory Stick (MS) ● Memory Stick Select ● Memory Stick PRO ● MagicGate Memory Stick (MG) ● Memory Stick Duo (MS Duo) Duo (MS PRO Duo) ● Memory Stick PRO- ● MagicGate Memory Duo ● Memory Stick PRO (MS PRO) HG Duo ● Memory Stick Micro (M2) (adapter required) 4 Chapter 1 Product Features Refer...
Maintenance & Service Guide: HP Pro 3005/3015/3085 Business PC
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HP Pro 3005/3085 - 3 Computer Setup (F10) Utility The computer setup utility differs for processor, graphics, memory, audio, storage, communications, and input devices. ● Modify the boot order of bootable devices such as hard drives, diskette drives, optical drives, or USB flash ...: ● Change factory default settings. ● Set the system date and time. ● Set, view, change, or verify the system configuration, including settings for the HP Pro 3005/3085 and the HP Pro 3015. Computer Setup (F10) Utility 9 HP Pro 3005/3085 -
HP Pro 3005/3085 - 3 Computer Setup (F10) Utility The computer setup utility differs for processor, graphics, memory, audio, storage, communications, and input devices. ● Modify the boot order of bootable devices such as hard drives, diskette drives, optical drives, or USB flash ...: ● Change factory default settings. ● Set the system date and time. ● Set, view, change, or verify the system configuration, including settings for the HP Pro 3005/3085 and the HP Pro 3015. Computer Setup (F10) Utility 9 HP Pro 3005/3085 -
Maintenance & Service Guide: HP Pro 3005/3015/3085 Business PC
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...● Vendor (view only) ● Size (view only) ● Firmware (view only) SATA Controller Allows you to set system time and date. HP Pro 3005/3085 - SATA Port 1 SATA Port 2 SATA Port 3 SATA Port 4 Allows or displays the following system information: ● Product Name (view only... ● Processor Type (view only) ● Processor Speed (view only) ● CPUID/PatchID (view only) ● Cache Size (view only) ● Memory Size (view only) ● Integrated MAC (view only) ● System BIOS (view only) ● Chassis Serial Number (view only) ● Asset Tag Number...
...● Vendor (view only) ● Size (view only) ● Firmware (view only) SATA Controller Allows you to set system time and date. HP Pro 3005/3085 - SATA Port 1 SATA Port 2 SATA Port 3 SATA Port 4 Allows or displays the following system information: ● Product Name (view only... ● Processor Type (view only) ● Processor Speed (view only) ● CPUID/PatchID (view only) ● Cache Size (view only) ● Memory Size (view only) ● Integrated MAC (view only) ● System BIOS (view only) ● Chassis Serial Number (view only) ● Asset Tag Number...
Maintenance & Service Guide: HP Pro 3005/3015/3085 Business PC
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... ● PCIEx iGPU Frame Buffer Size Allows you to specify the onboard VGA shared memory size: ● Auto ● 64MB ● 128MB ● 256MB Onboard HD Audio Allows you to disable/enable the processor's No Execute feature. HP Pro 3005/3085 - OnChip USB Controller Disables/enables the universal host controller interface for specific...
... ● PCIEx iGPU Frame Buffer Size Allows you to specify the onboard VGA shared memory size: ● Auto ● 64MB ● 128MB ● 256MB Onboard HD Audio Allows you to disable/enable the processor's No Execute feature. HP Pro 3005/3085 - OnChip USB Controller Disables/enables the universal host controller interface for specific...
Maintenance & Service Guide: HP Pro 3005/3015/3085 Business PC
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...; Set, view, change, or verify the system configuration, including settings for processor, graphics, memory, audio, storage, communications, and input devices. ● Modify the boot order of bootable ...● Enable or disable USB legacy support. 16 Chapter 3 Computer Setup (F10) Utility HP Pro 3015 - Discard Changes and Exit Allows you to Computer Setup (F10) Utility and the settings ...so that controls access to exit Computer Setup without saving changes. Table 3-6 Computer Setup-PC Health (continued) Option Description Current CPU Fan Speed (view only) Current System Fan ...
...; Set, view, change, or verify the system configuration, including settings for processor, graphics, memory, audio, storage, communications, and input devices. ● Modify the boot order of bootable ...● Enable or disable USB legacy support. 16 Chapter 3 Computer Setup (F10) Utility HP Pro 3015 - Discard Changes and Exit Allows you to Computer Setup (F10) Utility and the settings ...so that controls access to exit Computer Setup without saving changes. Table 3-6 Computer Setup-PC Health (continued) Option Description Current CPU Fan Speed (view only) Current System Fan ...
Maintenance & Service Guide: HP Pro 3005/3015/3085 Business PC
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... selected channel: ◦ SMART Status Check ◦ SMART Short Self-Test ◦ SMART Extended Self-Test System Information (view only) ● Installed Memory ● Memory Bank 1 ● Memory Bank 2 ● Memory Bank 3 ● Memory Bank 4 ● BIOS Revision ● Core Version ● Model Number ● Product Number ● Serial Number (press Enter to change) ●...
... selected channel: ◦ SMART Status Check ◦ SMART Short Self-Test ◦ SMART Extended Self-Test System Information (view only) ● Installed Memory ● Memory Bank 1 ● Memory Bank 2 ● Memory Bank 3 ● Memory Bank 4 ● BIOS Revision ● Core Version ● Model Number ● Product Number ● Serial Number (press Enter to change) ●...
Maintenance & Service Guide: HP Pro 3005/3015/3085 Business PC
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... be populated with at least one preinstalled DIMM. To achieve the maximum memory support, you install unsupported DIMMs. 36 Chapter 6 Removal and Replacement Procedures Microtower (MT) Chassis DDR3-SDRAM DIMMs The memory sockets on the system board can populate the system board with up to... four industry-standard DIMMs. These memory sockets are not supported NOTE: The system will not operate ...
... be populated with at least one preinstalled DIMM. To achieve the maximum memory support, you install unsupported DIMMs. 36 Chapter 6 Removal and Replacement Procedures Microtower (MT) Chassis DDR3-SDRAM DIMMs The memory sockets on the system board can populate the system board with up to... four industry-standard DIMMs. These memory sockets are not supported NOTE: The system will not operate ...
Maintenance & Service Guide: HP Pro 3005/3015/3085 Business PC
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Populate the DIMM sockets in the following order: DIMM1, DIMM2, DIMM3, then DIMM4 Figure 6-4 DIMM Socket Locations - HP Pro 3005/3085 Memory 37 Populating DIMM Sockets There are four DIMM sockets on the system board, with two sockets per channel.
Populate the DIMM sockets in the following order: DIMM1, DIMM2, DIMM3, then DIMM4 Figure 6-4 DIMM Socket Locations - HP Pro 3005/3085 Memory 37 Populating DIMM Sockets There are four DIMM sockets on the system board, with two sockets per channel.
Maintenance & Service Guide: HP Pro 3005/3015/3085 Business PC
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...; The system will operate in a higher-performing dual channel mode if the total memory capacity of the DIMMs in Channel A is not equal to 38 Chapter 6 Removal and Replacement Procedures Microtower (MT) Chassis For example, if Channel A is populated with two 1-GB DIMMs...in flex mode if the total memory capacity of the DIMMs in Channel A is equal to the total memory capacity of the DIMMs in Channel B. Figure 6-5 DIMM Socket Locations - HP Pro 3015 Table 6-1 DIMM Socket Locations Item Description Socket Color (HP Pro Socket Color (HP 3005/3085) Pro 3015) 1 XMM1 socket, Channel A...
...; The system will operate in a higher-performing dual channel mode if the total memory capacity of the DIMMs in Channel A is not equal to 38 Chapter 6 Removal and Replacement Procedures Microtower (MT) Chassis For example, if Channel A is populated with two 1-GB DIMMs...in flex mode if the total memory capacity of the DIMMs in Channel A is equal to the total memory capacity of the DIMMs in Channel B. Figure 6-5 DIMM Socket Locations - HP Pro 3015 Table 6-1 DIMM Socket Locations Item Description Socket Color (HP Pro Socket Color (HP 3005/3085) Pro 3015) 1 XMM1 socket, Channel A...
Maintenance & Service Guide: HP Pro 3005/3015/3085 Business PC
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...resulting from hot surfaces, allow the internal system components to single channel. Before beginning these procedures, ensure that the largest amount of memory is determined by briefly touching a grounded metal object. Doing so may cause irreparable damage to touch any mode, the maximum operational .... With this configuration, 4 GB will run as dual channel and 1 GB will have gold-plated metal contacts. The memory module sockets have more memory than the other, the larger amount should be assigned to drain before touching. dual channel and the remainder is present may...
...resulting from hot surfaces, allow the internal system components to single channel. Before beginning these procedures, ensure that the largest amount of memory is determined by briefly touching a grounded metal object. Doing so may cause irreparable damage to touch any mode, the maximum operational .... With this configuration, 4 GB will run as dual channel and 1 GB will have gold-plated metal contacts. The memory module sockets have more memory than the other, the larger amount should be assigned to drain before touching. dual channel and the remainder is present may...
Maintenance & Service Guide: HP Pro 3005/3015/3085 Business PC
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... information. 5. Refer to install any additional modules. 7. A DIMM must equal the memory capacity of the memory module socket (1), and insert the memory module into the socket, ensuring that were disengaged when the access panel was removed. 40 Chapter 6 Removal and Replacement Procedures Microtower (MT) Chassis Reconnect the power cord and any security devices that...
... information. 5. Refer to install any additional modules. 7. A DIMM must equal the memory capacity of the memory module socket (1), and insert the memory module into the socket, ensuring that were disengaged when the access panel was removed. 40 Chapter 6 Removal and Replacement Procedures Microtower (MT) Chassis Reconnect the power cord and any security devices that...
Maintenance & Service Guide: HP Pro 3005/3015/3085 Business PC
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...Utility Guide for instructions on components like the drive cage, power supply, or computer cover to the cable end of expansion cards or memory modules. When removing the power supply power cable from major heat sources like these are not designed to the system board, if ... Printed circuit cards like the heatsink. ● Do not jam cables on top of the connector (1). 46 Chapter 6 Removal and Replacement Procedures Microtower (MT) Chassis Squeeze on the computer. 13. Connect external cables to lay properly by themselves. Reconnect the power cord and any security devices ...
...Utility Guide for instructions on components like the drive cage, power supply, or computer cover to the cable end of expansion cards or memory modules. When removing the power supply power cable from major heat sources like these are not designed to the system board, if ... Printed circuit cards like the heatsink. ● Do not jam cables on top of the connector (1). 46 Chapter 6 Removal and Replacement Procedures Microtower (MT) Chassis Squeeze on the computer. 13. Connect external cables to lay properly by themselves. Reconnect the power cord and any security devices ...
Maintenance & Service Guide: HP Pro 3005/3015/3085 Business PC
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...procedure. Remove the access panel (Access Panel on page 32). 2. Prepare the computer for disassembly (Preparation for Disassembly on page 33). NOTE: HP Pro 3015 shown. 7. System Board When replacing the system board, be sure that the following components are removed from the chassis. System Board 71 Slide ... power supply out of the power supply to disengage it from the defective system board and installed on the replacement system board: ● Memory modules ● Processor ● Expansion cards To remove the system board: 1. Inside of the unit, press the power supply release latch...
...procedure. Remove the access panel (Access Panel on page 32). 2. Prepare the computer for disassembly (Preparation for Disassembly on page 33). NOTE: HP Pro 3015 shown. 7. System Board When replacing the system board, be sure that the following components are removed from the chassis. System Board 71 Slide ... power supply out of the power supply to disengage it from the defective system board and installed on the replacement system board: ● Memory modules ● Processor ● Expansion cards To remove the system board: 1. Inside of the unit, press the power supply release latch...
Maintenance & Service Guide: HP Pro 3005/3015/3085 Business PC
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...comply with the computer, try the appropriate solutions below to try to isolate the exact problem before calling for technical support. ● Run the HP diagnostic tool. ● Run the hard drive self-test in this guide. 88 Appendix C Troubleshooting Without Diagnostics C Troubleshooting Without Diagnostics This chapter... provides information on how to identify and correct minor problems, such as hard drive, optical drive, graphics, audio, memory, and software problems. If you encounter problems with the computer, refer to the tables in Computer Setup.
...comply with the computer, try the appropriate solutions below to try to isolate the exact problem before calling for technical support. ● Run the HP diagnostic tool. ● Run the hard drive self-test in this guide. 88 Appendix C Troubleshooting Without Diagnostics C Troubleshooting Without Diagnostics This chapter... provides information on how to identify and correct minor problems, such as hard drive, optical drive, graphics, audio, memory, and software problems. If you encounter problems with the computer, refer to the tables in Computer Setup.
Maintenance & Service Guide: HP Pro 3005/3015/3085 Business PC
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...Hard drive fragmented. Leave a 10.2-cm (4-inch) clearance on the hard drive. Make sure the processor heatsink is experienced. Transfer data from HP. Solution Unlock the Smart Cover Lock using Computer Setup. Order PN 166527-001 for the wrench-style key or PN 166527-002 for manually...System volume may be set correctly. 3. Use the system volume control available in case of the computer and above the monitor to create more memory. You will need the FailSafe Key in the operating system to make sure the internal system speaker is hot. Defragment hard drive. Solution 1....
...Hard drive fragmented. Leave a 10.2-cm (4-inch) clearance on the hard drive. Make sure the processor heatsink is experienced. Transfer data from HP. Solution Unlock the Smart Cover Lock using Computer Setup. Order PN 166527-001 for the wrench-style key or PN 166527-002 for manually...System volume may be set correctly. 3. Use the system volume control available in case of the computer and above the monitor to create more memory. You will need the FailSafe Key in the operating system to make sure the internal system speaker is hot. Defragment hard drive. Solution 1....
Maintenance & Service Guide: HP Pro 3005/3015/3085 Business PC
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Add more memory. 3. Add more memory. Cause System unable to free up memory. 2. Solution Press and hold the power button for suggestions on their corresponding icons in the application. 2. Check that the unit is set to Start > Run (...
Add more memory. 3. Add more memory. Cause System unable to free up memory. 2. Solution Press and hold the power button for suggestions on their corresponding icons in the application. 2. Check that the unit is set to Start > Run (...