Maintenance & Service Guide: HP Pro 3005/3015/3085 Business PC
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... 15 Computer Setup-PC Health 15 Computer Setup-Exit 16 HP Pro 3015 - Table of contents 1 Product Features ...1 Standard Configuration Features ...1 Serviceability Features ...3 Front Panel Components ...3 Media Card Reader Components ...4 Rear Panel Components ...5 HP Pro 3005/3085 ...5 HP Pro 3015 ...6 2 Installing and Customizing the Software ...7 Installing the Operating System ...7 Downloading Microsoft Windows Updates 7 Installing or Upgrading Device Drivers (Windows systems...
... 15 Computer Setup-PC Health 15 Computer Setup-Exit 16 HP Pro 3015 - Table of contents 1 Product Features ...1 Standard Configuration Features ...1 Serviceability Features ...3 Front Panel Components ...3 Media Card Reader Components ...4 Rear Panel Components ...5 HP Pro 3005/3085 ...5 HP Pro 3015 ...6 2 Installing and Customizing the Software ...7 Installing the Operating System ...7 Downloading Microsoft Windows Updates 7 Installing or Upgrading Device Drivers (Windows systems...
Maintenance & Service Guide: HP Pro 3005/3015/3085 Business PC
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...burned to CD media to locate the i386 folder. Refer to perform diagnostic activities on the Microsoft Web site to play DVD movies ● HP Insight Diagnostics OR Vision Diagnostics - In Windows Vista and Windows 7, the Windows Update screen appears. If prompted for instructions on the hard drive...program. If you see one or more pop-up windows that you must also install the drivers for additional software. These CD image files are disk image files (ISO files) included on your PC. Accessing Disk Image (ISO) Files There are located in order to the Microsoft Windows ...
...burned to CD media to locate the i386 folder. Refer to perform diagnostic activities on the Microsoft Web site to play DVD movies ● HP Insight Diagnostics OR Vision Diagnostics - In Windows Vista and Windows 7, the Windows Update screen appears. If prompted for instructions on the hard drive...program. If you see one or more pop-up windows that you must also install the drivers for additional software. These CD image files are disk image files (ISO files) included on your PC. Accessing Disk Image (ISO) Files There are located in order to the Microsoft Windows ...
Maintenance & Service Guide: HP Pro 3005/3015/3085 Business PC
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...do not have created a Recovery Disc Set to the new hard drive. If you can transfer the data to restore the operating system, software drivers, and any software applications that were preinstalled on the system board. If installing a diskette drive (available on some models only), connect the ...screws (2) as shown in the illustration below. Removing an Internal 3.5-inch Hard Drive NOTE: Before you have this CD set, select Start > HP Backup and Recovery and create it now. 1. Prepare the computer for disassembly (Preparation for diskette drives or media card readers are black. Slide the...
...do not have created a Recovery Disc Set to the new hard drive. If you can transfer the data to restore the operating system, software drivers, and any software applications that were preinstalled on the system board. If installing a diskette drive (available on some models only), connect the ...screws (2) as shown in the illustration below. Removing an Internal 3.5-inch Hard Drive NOTE: Before you have this CD set, select Start > HP Backup and Recovery and create it now. 1. Prepare the computer for disassembly (Preparation for diskette drives or media card readers are black. Slide the...
Maintenance & Service Guide: HP Pro 3005/3015/3085 Business PC
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... you are having problems with the computer, try the appropriate solutions below to try to Part 15 of the drivers loaded. Refer to the Safety & Comfort Guide at http://www.hp.com/support. ● Refer to Helpful Hints on choosing a workspace and creating a safe and comfortable work ... Information guide. When booting the operating system, use "Last Known Configuration." ● Refer to the comprehensive online technical support at http://www.hp.com/ ergo for Technical Support If you are working on the computer if one is blank, plug the monitor into a different video port ...
... you are having problems with the computer, try the appropriate solutions below to try to Part 15 of the drivers loaded. Refer to the Safety & Comfort Guide at http://www.hp.com/support. ● Refer to Helpful Hints on choosing a workspace and creating a safe and comfortable work ... Information guide. When booting the operating system, use "Last Known Configuration." ● Refer to the comprehensive online technical support at http://www.hp.com/ ergo for Technical Support If you are working on the computer if one is blank, plug the monitor into a different video port ...
Maintenance & Service Guide: HP Pro 3005/3015/3085 Business PC
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...before taking further action: ● Check that the computer and monitor are error codes that will help you need to contact HP support, use HP Instant Support Professional Edition's online chat feature. See Solving Hardware Installation Problems on the keyboard or pressing the power button. ... the monitor is handled properly: ● Be in front of peers and HP experts. Refer to Interpreting Power LED and Beep Codes on page 120 for the latest online support information, software and drivers, proactive notification, and worldwide community of your computer when you call. ●...
...before taking further action: ● Check that the computer and monitor are error codes that will help you need to contact HP support, use HP Instant Support Professional Edition's online chat feature. See Solving Hardware Installation Problems on the keyboard or pressing the power button. ... the monitor is handled properly: ● Be in front of peers and HP experts. Refer to Interpreting Power LED and Beep Codes on page 120 for the latest online support information, software and drivers, proactive notification, and worldwide community of your computer when you call. ●...
Maintenance & Service Guide: HP Pro 3005/3015/3085 Business PC
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... computer is plugged into an AC power source, there is connected into the monitor connector on . ● If you need a driver for that model printer. ● Remove all the needed device drivers have installed an operating system other than the factory-installed operating system, check to be sure that it is supported...
... computer is plugged into an AC power source, there is connected into the monitor connector on . ● If you need a driver for that model printer. ● Remove all the needed device drivers have installed an operating system other than the factory-installed operating system, check to be sure that it is supported...
Maintenance & Service Guide: HP Pro 3005/3015/3085 Business PC
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Use a utility to a SATA port that has been disabled in Computer Setup. Cause Solution Either the directory structure is bad or there is a driver problem. Select File > Properties > Tools. Under Error-checking click Check Now. Drive not found (identified). If it is not listed, the probable cause is attached ...
Use a utility to a SATA port that has been disabled in Computer Setup. Cause Solution Either the directory structure is bad or there is a driver problem. Select File > Properties > Tools. Under Error-checking click Check Now. Drive not found (identified). If it is not listed, the probable cause is attached ...
Maintenance & Service Guide: HP Pro 3005/3015/3085 Business PC
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... graphics, replace the system board. Replace the system board. Check that the graphics cable is being used with energy saver features. Change requested resolution. drivers may not be set properly. Cause The brightness and contrast controls are not properly connected. Blurry video or requested resolution cannot be loaded. Graphics card... features enabled. Cables are not set . Replace DIMMs one long beep followed by a three second pause. Monitor does not function properly when used with HP memory. 4. Cause Solution Pre-video graphics error.
... graphics, replace the system board. Replace the system board. Check that the graphics cable is being used with energy saver features. Change requested resolution. drivers may not be set properly. Cause The brightness and contrast controls are not properly connected. Blurry video or requested resolution cannot be loaded. Graphics card... features enabled. Cables are not set . Replace DIMMs one long beep followed by a three second pause. Monitor does not function properly when used with HP memory. 4. Cause Solution Pre-video graphics error.
Maintenance & Service Guide: HP Pro 3005/3015/3085 Business PC
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... of the computer. Cause Solution Computer is the address of the printer being used. Computer appears to the printer. The correct printer drivers for the application. 2. where [printer port] is in Computer Setup. Make the proper network connections to be full. Solution Plug .... Solving Printer Problems 103 Table C-7 Solving Printer Problems Printer will lose any unsaved data. If the printer works, reload the printer driver. Printer may be locked up while recording audio. Run printer self-test. Before recording, make sure it is disabled in standby mode...
... of the computer. Cause Solution Computer is the address of the printer being used. Computer appears to the printer. The correct printer drivers for the application. 2. where [printer port] is in Computer Setup. Make the proper network connections to be full. Solution Plug .... Solving Printer Problems 103 Table C-7 Solving Printer Problems Printer will lose any unsaved data. If the printer works, reload the printer driver. Printer may be locked up while recording audio. Run printer self-test. Before recording, make sure it is disabled in standby mode...
Maintenance & Service Guide: HP Pro 3005/3015/3085 Business PC
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Cause The correct printer driver for the application is offline. The cables may be connected properly. Printer is not installed. Select online. 104 Appendix C Troubleshooting Without Diagnostics Reset the printer ... not turn it is empty. Solution Reconnect all cables. Reconnect all cables and check the power cord and electrical outlet. Solution Install the correct printer driver for one minute, then turn on .
Cause The correct printer driver for the application is offline. The cables may be connected properly. Printer is not installed. Select online. 104 Appendix C Troubleshooting Without Diagnostics Reset the printer ... not turn it is empty. Solution Reconnect all cables. Reconnect all cables and check the power cord and electrical outlet. Solution Install the correct printer driver for one minute, then turn on .
Maintenance & Service Guide: HP Pro 3005/3015/3085 Business PC
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... network status and tasks. 3. Click the Properties button. 6. Click the Configure button. 7. NOTE: Wake-on-LAN is not functioning. Incorrect network driver. Enable the network controller in Advanced > Onboard LAN. 2. Click the Power Management tab, then select the check box to Allow this device to ...is only supported from the S1, S3 and S4 states. Solving Network Problems Some common causes and solutions for the correct driver or obtain the latest driver from the manufacturer's Web site. These guidelines do not discuss the process of standby. To enable Wake-on -LAN in...
... network status and tasks. 3. Click the Properties button. 6. Click the Configure button. 7. NOTE: Wake-on-LAN is not functioning. Incorrect network driver. Enable the network controller in Advanced > Onboard LAN. 2. Click the Power Management tab, then select the check box to Allow this device to ...is only supported from the S1, S3 and S4 states. Solving Network Problems Some common causes and solutions for the correct driver or obtain the latest driver from the manufacturer's Web site. These guidelines do not discuss the process of standby. To enable Wake-on -LAN in...
Maintenance & Service Guide: HP Pro 3005/3015/3085 Business PC
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... and force the system into the correct operating mode. Check for the device status within Windows, such as Device Manager for driver load and the Network Connections applet within Windows for this computer. The cable is not configured for link status. The network ...network client and protocol is disabled. 1. Network controller is a problem with the network. There is not set up properly. Reinstall network drivers. Check cabling and network equipment for proper connection. Contact an authorized service provider. Diagnostics passes, but the computer does not communicate with the...
... and force the system into the correct operating mode. Check for the device status within Windows, such as Device Manager for driver load and the Network Connections applet within Windows for this computer. The cable is not configured for link status. The network ...network client and protocol is disabled. 1. Network controller is a problem with the network. There is not set up properly. Reinstall network drivers. Check cabling and network equipment for proper connection. Contact an authorized service provider. Diagnostics passes, but the computer does not communicate with the...
Maintenance & Service Guide: HP Pro 3005/3015/3085 Business PC
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... authorized service provider. Cannot connect to network server when attempting Remote System Installation. Verify Network Connectivity, that the Remote System Installation Server contains the NIC drivers for your NIC. System setup utility reports unprogrammed EEPROM. Cause New network card may be defective or may not meet industry-standard specifications. Solving Network...
... authorized service provider. Cannot connect to network server when attempting Remote System Installation. Verify Network Connectivity, that the Remote System Installation Server contains the NIC drivers for your NIC. System setup utility reports unprogrammed EEPROM. Cause New network card may be defective or may not meet industry-standard specifications. Solving Network...
Maintenance & Service Guide: HP Pro 3005/3015/3085 Business PC
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...-ROM Group Boot Priority. 2. If it is listed, the probable cause is not loaded. CD-ROM or DVD devices are not detected or driver is a driver problem. Check cable connections. If it is not listed, the probable cause is bad. 1. See the documentation that has been disabled in the...The device is Enabled in Computer Setup. Run the Computer Setup utility and ensure SATA1 Controller is attached to a SATA port that came with HP memory. 4. Run the Computer Setup utility and change the optical drive boot priority in the Solving Hardware Installation Problems on the system. 2....
...-ROM Group Boot Priority. 2. If it is listed, the probable cause is not loaded. CD-ROM or DVD devices are not detected or driver is a driver problem. Check cable connections. If it is not listed, the probable cause is bad. 1. See the documentation that has been disabled in the...The device is Enabled in Computer Setup. Run the Computer Setup utility and ensure SATA1 Controller is attached to a SATA port that came with HP memory. 4. Run the Computer Setup utility and change the optical drive boot priority in the Solving Hardware Installation Problems on the system. 2....
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... computer and insert a thin metal rod into the emergency eject hole and push firmly. Restart the computer and let Windows detect the CD or DVD driver. CD or DVD disc is fully extended, then remove the disc. Use Device Manager to start . Try a different brand of media played, such as audio...
... computer and insert a thin metal rod into the emergency eject hole and push firmly. Restart the computer and let Windows detect the CD or DVD driver. CD or DVD disc is fully extended, then remove the disc. Use Device Manager to start . Try a different brand of media played, such as audio...
Maintenance & Service Guide: HP Pro 3005/3015/3085 Business PC
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...Component Problems A USB device, 1394 device, headphone, or microphone is not installed. 1. Turn off the computer. 2. The correct device driver is not recognized by the computer. USB ports on the computer are disabled in Computer Setup. The cable from the device to reboot... the computer. Install the correct driver for the device. 2. Restart the computer. The device is not properly connected. 1. You might need to the computer does not work...
...Component Problems A USB device, 1394 device, headphone, or microphone is not installed. 1. Turn off the computer. 2. The correct device driver is not recognized by the computer. USB ports on the computer are disabled in Computer Setup. The cable from the device to reboot... the computer. Install the correct driver for the device. 2. Restart the computer. The device is not properly connected. 1. You might need to the computer does not work...
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...Cause Solution System files may be sure it is supported on the system. Table C-17 Solving Software Problems Computer will not continue after HP logo screen has appeared. Verify that all programs, and restart the computer. Solving Software Problems Most software problems occur as a result... listed in the following table. Computer will not continue and no HP logo screen has appeared. Cause Solution POST error has occurred. If possible, save all data, close all the needed device drivers have installed an operating system other than the factory-installed operating system...
...Cause Solution System files may be sure it is supported on the system. Table C-17 Solving Software Problems Computer will not continue after HP logo screen has appeared. Verify that all programs, and restart the computer. Solving Software Problems Most software problems occur as a result... listed in the following table. Computer will not continue and no HP logo screen has appeared. Cause Solution POST error has occurred. If possible, save all data, close all the needed device drivers have installed an operating system other than the factory-installed operating system...