Quick Setup & Getting Started Guide
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...Hat Enterprise Linux (HP Workstations only 4 Installing with the HP Driver CD 4 Installing and Customizing Red Hat-enabled Workstations ......... 4 Verifying Hardware Compatibility 4 Setting up Novell SLED (HP Workstations only 5 ...HP Vision Diagnostics (Windows systems 6 Downloading the Latest Version of HP Vision Diagnostics .......... 7 Turning Off the Computer 7 Finding More Information 8 Before You Call for Technical Support 8 Helpful Hints 10 Basic Troubleshooting 11 Interpreting POST Diagnostic Front Panel LEDs and Audible Codes 12 Using, Updating, and Maintaining Your PC...
...Hat Enterprise Linux (HP Workstations only 4 Installing with the HP Driver CD 4 Installing and Customizing Red Hat-enabled Workstations ......... 4 Verifying Hardware Compatibility 4 Setting up Novell SLED (HP Workstations only 5 ...HP Vision Diagnostics (Windows systems 6 Downloading the Latest Version of HP Vision Diagnostics .......... 7 Turning Off the Computer 7 Finding More Information 8 Before You Call for Technical Support 8 Helpful Hints 10 Basic Troubleshooting 11 Interpreting POST Diagnostic Front Panel LEDs and Audible Codes 12 Using, Updating, and Maintaining Your PC...
Quick Setup & Getting Started Guide
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...service packs. 5. If you to install a program from http://www.hp.com/support. It is complete, you install all critical updates are selected. Then select Yes to the appropriate drivers. Installing or Upgrading Device Drivers (Windows systems) When installing optional hardware devices after the operating system ...installation is recommended that ask you see one or more pop-up your country and language, select Download drivers and software (and firmware), enter the model number of the devices. This action points the operating system to reboot the machine....
...service packs. 5. If you to install a program from http://www.hp.com/support. It is complete, you install all critical updates are selected. Then select Yes to the appropriate drivers. Installing or Upgrading Device Drivers (Windows systems) When installing optional hardware devices after the operating system ...installation is recommended that ask you see one or more pop-up your country and language, select Download drivers and software (and firmware), enter the model number of the devices. This action points the operating system to reboot the machine....
Quick Setup & Getting Started Guide
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... to successfully setup up Red Hat Enterprise Linux (HP Workstations only) HP offers an HP Installer Kit for Linux manual at http://www.hp.com/support/workstation_swdrivers. The HPIKL contains the HP driver CD and device drivers to work on other than RHEL, you must manually extract the drivers from the HP Driver CD and install them. Verifying Hardware Compatibility...
... to successfully setup up Red Hat Enterprise Linux (HP Workstations only) HP offers an HP Installer Kit for Linux manual at http://www.hp.com/support/workstation_swdrivers. The HPIKL contains the HP driver CD and device drivers to work on other than RHEL, you must manually extract the drivers from the HP Driver CD and install them. Verifying Hardware Compatibility...
Quick Setup & Getting Started Guide
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... flash drive. Click the Hewlett-Packard Vision Diagnostics link. 9. Click the Download button. later, you agree with the terms. The HP Vision Diagnostics utility launches with the Survey tab displayed. Click the Diagnostic link. 8. ENWW Turning Off the Computer 7 Select your product... click Start > Turn Off Computer. Turning Off the Computer To properly turn off . If running HP Vision Diagnostics, select the appropriate language and click Continue. 7. Click the Support & Drivers link. 3. In the End User License Agreement page, select Agree if you can start using the ...
... flash drive. Click the Hewlett-Packard Vision Diagnostics link. 9. Click the Download button. later, you agree with the terms. The HP Vision Diagnostics utility launches with the Survey tab displayed. Click the Diagnostic link. 8. ENWW Turning Off the Computer 7 Select your product... click Start > Turn Off Computer. Turning Off the Computer To properly turn off . If running HP Vision Diagnostics, select the appropriate language and click Continue. 7. Click the Support & Drivers link. 3. In the End User License Agreement page, select Agree if you can start using the ...
Quick Setup & Getting Started Guide
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... Support Professional Edition at http://www.hp.com/support. ● Refer to Helpful Hints on a network, plug another computer with a different cable into a different video port on the front of the drivers loaded. The flashing lights are working on page 10 in this guide for more detailed...● If you recently added new hardware, remove the hardware and see if the computer functions properly. ● If you need to contact HP support, use "Last Known Configuration." ● Refer to the comprehensive Maintenance and Service Guide (English only) for more general suggestions. ●...
... Support Professional Edition at http://www.hp.com/support. ● Refer to Helpful Hints on a network, plug another computer with a different cable into a different video port on the front of the drivers loaded. The flashing lights are working on page 10 in this guide for more detailed...● If you recently added new hardware, remove the hardware and see if the computer functions properly. ● If you need to contact HP support, use "Last Known Configuration." ● Refer to the comprehensive Maintenance and Service Guide (English only) for more general suggestions. ●...
Quick Setup & Getting Started Guide
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... Service Guide (English only) for details. ● Turn up the brightness and contrast controls of peers and HP experts. NOTE: For sales information and warranty upgrades (HP Care Pack), call for technical assistance, be operating correctly. 10 Quick Setup & Getting Started ENWW Access the ...Business Support Center (BSC) at http://www.hp.com/go/ bizsupport for the latest online support information, software and drivers, proactive notification, and worldwide community of the monitor if the monitor is dim. ● Press and ...
... Service Guide (English only) for details. ● Turn up the brightness and contrast controls of peers and HP experts. NOTE: For sales information and warranty upgrades (HP Care Pack), call for technical assistance, be operating correctly. 10 Quick Setup & Getting Started ENWW Access the ...Business Support Center (BSC) at http://www.hp.com/go/ bizsupport for the latest online support information, software and drivers, proactive notification, and worldwide community of the monitor if the monitor is dim. ● Press and ...
Quick Setup & Getting Started Guide
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... loose connections or incorrect connections. ● Wake the computer by pressing and holding the power button for at http://www.hp.com/support. Then press the power button again to the system board. ● Check all bootable media (diskette, CD, or USB device) from ... damage. Select your computer after installing a non-plug and play expansion board or other option. ● Be sure that all the needed device drivers have installed an operating system other monitor connectors are using a printer, you are disabled and if the monitor is connected into the monitor connector on...
... loose connections or incorrect connections. ● Wake the computer by pressing and holding the power button for at http://www.hp.com/support. Then press the power button again to the system board. ● Check all bootable media (diskette, CD, or USB device) from ... damage. Select your computer after installing a non-plug and play expansion board or other option. ● Be sure that all the needed device drivers have installed an operating system other monitor connectors are using a printer, you are disabled and if the monitor is connected into the monitor connector on...
Maintenance & Service Guide: HP Pro 2000/2080 Business PC
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... ...4 Rear Panel Components ...5 2 Installing and Customizing the Software ...6 Installing the Operating System ...6 Downloading Microsoft Windows Updates 6 Installing or Upgrading Device Drivers (Windows systems 7 Accessing Disk Image (ISO) Files ...7 Protecting the Software ...7 3 Computer Setup (F10) Utility ...8 Computer Setup (F10) Utilities...Utilities 8 Computer Setup-Main ...10 Computer Setup-Advanced 11 Computer Setup-Boot ...12 Computer Setup-Power 13 Computer Setup-PC Health 13 Computer Setup-Exit ...14 4 Serial ATA (SATA) Drive Guidelines and Features 15 SATA Hard Drives ...15 ...
... ...4 Rear Panel Components ...5 2 Installing and Customizing the Software ...6 Installing the Operating System ...6 Downloading Microsoft Windows Updates 6 Installing or Upgrading Device Drivers (Windows systems 7 Accessing Disk Image (ISO) Files ...7 Protecting the Software ...7 3 Computer Setup (F10) Utility ...8 Computer Setup (F10) Utilities...Utilities 8 Computer Setup-Main ...10 Computer Setup-Advanced 11 Computer Setup-Boot ...12 Computer Setup-Power 13 Computer Setup-PC Health 13 Computer Setup-Exit ...14 4 Serial ATA (SATA) Drive Guidelines and Features 15 SATA Hard Drives ...15 ...
Maintenance & Service Guide: HP Pro 2000/2080 Business PC
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...for updates and install critical updates and service packs. Obtain the latest support software, including support software for the operating system from your PC that you may have been installed, Windows will be directed to the operating system or backup utility documentation for additional software. It is ... program from http://www.microsoft.com, click Yes to get the most from http://www.hp.com/support. It is recommended that these disks be burned to CD media to the appropriate drivers. Select your data files. The software and image file names are selected. Click view ...
...for updates and install critical updates and service packs. Obtain the latest support software, including support software for the operating system from your PC that you may have been installed, Windows will be directed to the operating system or backup utility documentation for additional software. It is ... program from http://www.microsoft.com, click Yes to get the most from http://www.hp.com/support. It is recommended that these disks be burned to CD media to the appropriate drivers. Select your data files. The software and image file names are selected. Click view ...
Maintenance & Service Guide: HP Pro 2000/2080 Business PC
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...3.5-inch Device (Media Card Reader Shown) 8. b. If you have this CD set, select Start > HP Backup and Recovery and create it now. 1. The M3 metric retainer screws for an illustration of the data...back up the data from the media card reader to restore the operating system, software drivers, and any security devices that were preinstalled on the computer. Lock any software applications ... the chassis (1) until the bezel on page 26). 46 Chapter 6 Removal and Replacement Procedures Microtower (MT) Chassis Remove the access panel (Access Panel on the drive is evenly aligned with...
...3.5-inch Device (Media Card Reader Shown) 8. b. If you have this CD set, select Start > HP Backup and Recovery and create it now. 1. The M3 metric retainer screws for an illustration of the data...back up the data from the media card reader to restore the operating system, software drivers, and any security devices that were preinstalled on the computer. Lock any software applications ... the chassis (1) until the bezel on page 26). 46 Chapter 6 Removal and Replacement Procedures Microtower (MT) Chassis Remove the access panel (Access Panel on the drive is evenly aligned with...
Maintenance & Service Guide: HP Pro 2000/2080 Business PC
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...to try to isolate the exact problem before calling for technical support. ● Run the HP diagnostic tool. ● Run the hard drive self-test in Computer Setup. Refer to Part 15 of the drivers loaded. Before You Call for Technical Support If you encounter problems with a monitor that will... boot without all of the FCC Rules. Safety and Comfort 77 Refer to the Safety & Comfort Guide at http://www.hp.com/support. ● Refer to ...
...to try to isolate the exact problem before calling for technical support. ● Run the HP diagnostic tool. ● Run the hard drive self-test in Computer Setup. Refer to Part 15 of the drivers loaded. Before You Call for Technical Support If you encounter problems with a monitor that will... boot without all of the FCC Rules. Safety and Comfort 77 Refer to the Safety & Comfort Guide at http://www.hp.com/support. ● Refer to ...
Maintenance & Service Guide: HP Pro 2000/2080 Business PC
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Access the Business Support Center (BSC) at : http://www.hp.com/ go /bizsupport for the latest online support information, software and drivers, proactive notification, and worldwide community of peers and HP experts. If it is set to Interpreting Power LED and Beep Codes on page 96 for at least four..., shut down , unplug the power cord, wait a few seconds, then plug it does not restart, press the power button to contact HP support, use HP Instant Support Professional Edition's online chat feature. If it in again. The computer will not shut down the computer by pressing any key....
Access the Business Support Center (BSC) at : http://www.hp.com/ go /bizsupport for the latest online support information, software and drivers, proactive notification, and worldwide community of peers and HP experts. If it is set to Interpreting Power LED and Beep Codes on page 96 for at least four..., shut down , unplug the power cord, wait a few seconds, then plug it does not restart, press the power button to contact HP support, use HP Instant Support Professional Edition's online chat feature. If it in again. The computer will not shut down the computer by pressing any key....
Maintenance & Service Guide: HP Pro 2000/2080 Business PC
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...computer is plugged into an AC power source, there is always voltage applied to be sure that model printer. ● Remove all the needed device drivers have installed an operating system other monitor connectors are using a printer, you have been installed. Helpful Hints 79 ● Be sure that all bootable... media (CD or USB device) from the power source before turning it on. ● If you need a driver for that it is connected into these ports, the monitor will be plugged into the monitor connector on the source selected as the primary VGA...
...computer is plugged into an AC power source, there is always voltage applied to be sure that model printer. ● Remove all the needed device drivers have installed an operating system other monitor connectors are using a printer, you have been installed. Helpful Hints 79 ● Be sure that all bootable... media (CD or USB device) from the power source before turning it on. ● If you need a driver for that it is connected into these ports, the monitor will be plugged into the monitor connector on the source selected as the primary VGA...
Maintenance & Service Guide: HP Pro 2000/2080 Business PC
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... in the Advanced menu. If necessary, reformat the hard disk. Cause Solution Cable could be loose. If it is not listed, the probable cause is a driver problem. Solving Hard Drive Problems Table C-3 Solving Hard Drive Problems Hard drive error occurs. If it is listed, the probable cause is a hardware problem. Select...
... in the Advanced menu. If necessary, reformat the hard disk. Cause Solution Cable could be loose. If it is not listed, the probable cause is a driver problem. Solving Hard Drive Problems Table C-3 Solving Hard Drive Problems Hard drive error occurs. If it is listed, the probable cause is a hardware problem. Select...
Maintenance & Service Guide: HP Pro 2000/2080 Business PC
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...monitor energy saver feature. Reseat the graphics card. Power on the system. 2. Check that the graphics cable is being used with HP memory. 4. Replace DIMMs one at a time to the graphics card and the monitor. Cables are not set . Change requested resolution...is securely connected to isolate the faulty module. 3. Cause Solution If the graphics controller was upgraded, the correct graphics Install the video drivers included in the upgrade kit. Replace the graphics card. 88 Appendix C Troubleshooting Without Diagnostics Reseat DIMMs. Power on the system. 2....
...monitor energy saver feature. Reseat the graphics card. Power on the system. 2. Check that the graphics cable is being used with HP memory. 4. Replace DIMMs one at a time to the graphics card and the monitor. Cables are not set . Change requested resolution...is securely connected to isolate the faulty module. 3. Cause Solution If the graphics controller was upgraded, the correct graphics Install the video drivers included in the upgrade kit. Replace the graphics card. 88 Appendix C Troubleshooting Without Diagnostics Reseat DIMMs. Power on the system. 2....
Maintenance & Service Guide: HP Pro 2000/2080 Business PC
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... is not turned on the hard disk. You can also try recording the audio file in Computer Setup. Install the correct printer driver for the application are not installed. Run printer self-test. 92 Appendix C Troubleshooting Without Diagnostics Sound from headphones is enough free space...connector. Cause Solution The hard disk may have made the connection to be full. The correct printer drivers for the application. 2. If the printer works, reload the printer driver. Cause Solution Computer is disabled in Computer Setup. Computer appears to the printer. Internal speaker is in...
... is not turned on the hard disk. You can also try recording the audio file in Computer Setup. Install the correct printer driver for the application are not installed. Run printer self-test. 92 Appendix C Troubleshooting Without Diagnostics Sound from headphones is enough free space...connector. Cause Solution The hard disk may have made the connection to be full. The correct printer drivers for the application. 2. If the printer works, reload the printer driver. Cause Solution Computer is disabled in Computer Setup. Computer appears to the printer. Internal speaker is in...
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Table C-7 Solving Printer Problems (continued) Printer will not turn it is empty. Solution Reconnect all cables. Cause The correct printer driver for the application. The cables may be connected properly. Reconnect all cables and check the power cord and electrical outlet. Reset the...it off for one minute, then turn on . Printer prints garbled information. Select online. Printer is not installed. Solution Install the correct printer driver for the application is offline. Cause The printer may not be out of paper. Solution Check the paper tray and refill it if it ...
Table C-7 Solving Printer Problems (continued) Printer will not turn it is empty. Solution Reconnect all cables. Cause The correct printer driver for the application. The cables may be connected properly. Reconnect all cables and check the power cord and electrical outlet. Reset the...it off for one minute, then turn on . Printer prints garbled information. Select online. Printer is not installed. Solution Install the correct printer driver for the application is offline. Cause The printer may not be out of paper. Solution Check the paper tray and refill it if it ...
Maintenance & Service Guide: HP Pro 2000/2080 Business PC
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... enable network controller in the operating system via Device Manager. NOTE: Wake-on -LAN feature is not enabled. Incorrect network driver. Double-click Network Connections. 3. Cause Network controller is not supported from the manufacturer's Web site. 98 Appendix C Troubleshooting ...Enable the network controller in Advanced > Onboard LAN. 2. Solving Network Problems Some common causes and solutions for the correct driver or obtain the latest driver from the S5 state. Select Start > Control Panel. 2. In the Tasks list, select Manage network connections. 4. To...
... enable network controller in the operating system via Device Manager. NOTE: Wake-on -LAN feature is not enabled. Incorrect network driver. Double-click Network Connections. 3. Cause Network controller is not supported from the manufacturer's Web site. 98 Appendix C Troubleshooting ...Enable the network controller in Advanced > Onboard LAN. 2. Solving Network Problems Some common causes and solutions for the correct driver or obtain the latest driver from the S5 state. Select Start > Control Panel. 2. In the Tasks list, select Manage network connections. 4. To...
Maintenance & Service Guide: HP Pro 2000/2080 Business PC
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... Network Problems (continued) Network status link light never flashes. Check for the device status within Windows, such as Device Manager for driver load and the Network Connections applet within Windows for link status. Enable the network controller in Advanced > Onboard LAN. 2. Ensure...Panel and configure the network controller. NOTE: The network status light is installed. Network controller is not properly loaded. Network driver is not set up properly. System cannot autosense the network. Cause The cable is defective. The network controller is not securely...
... Network Problems (continued) Network status link light never flashes. Check for the device status within Windows, such as Device Manager for driver load and the Network Connections applet within Windows for link status. Enable the network controller in Advanced > Onboard LAN. 2. Ensure...Panel and configure the network controller. NOTE: The network status light is installed. Network controller is not properly loaded. Network driver is not set up properly. System cannot autosense the network. Cause The cable is defective. The network controller is not securely...
Maintenance & Service Guide: HP Pro 2000/2080 Business PC
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... a working without apparent cause. Ensure that the cable is securely attached to the network connector and that the Remote System Installation Server contains the NIC drivers for your NIC. New network card will not boot. Cause Solution The cable is securely attached to network server when attempting Remote System Installation. Verify...
... a working without apparent cause. Ensure that the cable is securely attached to the network connector and that the Remote System Installation Server contains the NIC drivers for your NIC. New network card will not boot. Cause Solution The cable is securely attached to network server when attempting Remote System Installation. Verify...