Resolving Start Up and No Boot Problems Checklist
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... problems. Go to http://www.hp.com/go/helpandsupport Run HP Support Assistant www.hp.com/go/helpandsupport for latest updates Run Windows Update www.update.microsoft.com for terms in error message May be able to start in BIOS mode and run in error message Search www.hp.com for latest Microsoft updates Run the anti-virus program... (f8) and: o Select Disable automatic restart on a black screen during startup or boot Search www.microsoft.com for terms in Safe mode to restart the PC after an error message can usually bypass the error and the PC can run memory and hard drive tests.
... problems. Go to http://www.hp.com/go/helpandsupport Run HP Support Assistant www.hp.com/go/helpandsupport for latest updates Run Windows Update www.update.microsoft.com for terms in error message May be able to start in BIOS mode and run in error message Search www.hp.com for latest Microsoft updates Run the anti-virus program... (f8) and: o Select Disable automatic restart on a black screen during startup or boot Search www.microsoft.com for terms in Safe mode to restart the PC after an error message can usually bypass the error and the PC can run memory and hard drive tests.
Getting Started - Windows 7
Page 8
...or - Resources For information about Quick Setup poster ● How to set up the computer ● How to identify computer components HP Notebook Reference Guide ● Power management features To access this guide, select Start > Help and Support > User Guides. ● ... Operating system information To access Help and Support, select Start > Help and ● Software, driver, and BIOS updates Support. ● Troubleshooting tools NOTE: For country- HP website To access this guide: ● Electrical and mechanical safety information Select Start > Help and Support > User...
...or - Resources For information about Quick Setup poster ● How to set up the computer ● How to identify computer components HP Notebook Reference Guide ● Power management features To access this guide, select Start > Help and Support > User Guides. ● ... Operating system information To access Help and Support, select Start > Help and ● Software, driver, and BIOS updates Support. ● Troubleshooting tools NOTE: For country- HP website To access this guide: ● Electrical and mechanical safety information Select Start > Help and Support > User...
Getting Started - Windows 7
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... through f12 keys represent the action key functions. Press f1 to open Help and Support, which provides information about system hardware components and the system BIOS (basic input-output system) version number. Function fn+esc Action key or hotkey Press fn+esc (1) and (2) to display information about your Windows operating system...
... through f12 keys represent the action key functions. Press f1 to open Help and Support, which provides information about system hardware components and the system BIOS (basic input-output system) version number. Function fn+esc Action key or hotkey Press fn+esc (1) and (2) to display information about your Windows operating system...
HP Notebook Reference Guide - Windows 7
Page 8
...51 Entering a power-on password 51 Using antivirus software ...52 Using firewall software ...52 Installing critical security updates ...52 Installing an optional security cable ...53 Using the fingerprint reader (select models only 53 Locating the fingerprint reader 53 8...Displaying system information 56 Restoring factory default settings in Setup Utility 56 Exiting Setup Utility ...56 Updating the BIOS ...57 Determining the BIOS version 57 Downloading a BIOS update 57 Appendix A Traveling with the computer ...59 Appendix B Troubleshooting resources ...60 Appendix C Electrostatic Discharge ...
...51 Entering a power-on password 51 Using antivirus software ...52 Using firewall software ...52 Installing critical security updates ...52 Installing an optional security cable ...53 Using the fingerprint reader (select models only 53 Locating the fingerprint reader 53 8...Displaying system information 56 Restoring factory default settings in Setup Utility 56 Exiting Setup Utility ...56 Updating the BIOS ...57 Determining the BIOS version 57 Downloading a BIOS update 57 Appendix A Traveling with the computer ...59 Appendix B Troubleshooting resources ...60 Appendix C Electrostatic Discharge ...
HP Notebook Reference Guide - Windows 7
Page 59
...up and delete confidential files, and remove all password settings. NOTE: Before you choose to the computer Critical security updates from being locked out of risks. Several types of characters that is a group of passwords can be available on ...Fingerprint reader Computer viruses Unauthorized access to data Antivirus software ● Firewall software ● Windows updates ● File encryption Unauthorized access to Setup Utility, BIOS settings, and other Administrator password system identification information Ongoing or future threats to secure your information...
...up and delete confidential files, and remove all password settings. NOTE: Before you choose to the computer Critical security updates from being locked out of risks. Several types of characters that is a group of passwords can be available on ...Fingerprint reader Computer viruses Unauthorized access to data Antivirus software ● Firewall software ● Windows updates ● File encryption Unauthorized access to Setup Utility, BIOS settings, and other Administrator password system identification information Ongoing or future threats to secure your information...
HP Notebook Reference Guide - Windows 7
Page 67
... power from the AC outlet. Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than the BIOS version currently installed on your computer to the hard drive. Do not download or install a BIOS update while the computer is later than those currently installed on the HP Web site are already in compressed files...
... power from the AC outlet. Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than the BIOS version currently installed on your computer to the hard drive. Do not download or install a BIOS update while the computer is later than those currently installed on the HP Web site are already in compressed files...
HP Notebook Reference Guide - Windows 7
Page 68
...following the on the screen after the download is typically Local Disk (C:). 3. Double-click your hard drive. 58 Chapter 8 Setup Utility (BIOS) The hard drive designation is complete. Using the hard drive path you can delete the downloaded file from your hard drive designation. Double-click... the file that contains the update. 4. NOTE: After a message on the screen reports a successful installation, you recorded earlier, open the folder on your hard drive that...
...following the on the screen after the download is typically Local Disk (C:). 3. Double-click your hard drive. 58 Chapter 8 Setup Utility (BIOS) The hard drive designation is complete. Using the hard drive path you can delete the downloaded file from your hard drive designation. Double-click... the file that contains the update. 4. NOTE: After a message on the screen reports a successful installation, you recorded earlier, open the folder on your hard drive that...
HP Notebook Reference Guide - Windows 7
Page 72
... 1394 cable, connecting 37 1394 devices connecting 37 defined 36 removing 37 16-bit PC Cards 30 32-bit PC Cards 30 A AC adapter, testing 28 action keys media 14 volume 14 administrator... 26 storing 26 Battery Check 24 battery information, finding 24 battery power 23 battery temperature 26 BIOS determining version 57 downloading an update 57 updating 57 Bluetooth device 2, 8 buttons media 14 power 20 volume 14 wireless 3 C cables 1394... firewall software 6, 52 G GPS 9 graphics modes, switching 28 H hard drive external 39 HP ProtectSmart Hard Drive Protection 42 HDMI configuring audio 18 62 Index
... 1394 cable, connecting 37 1394 devices connecting 37 defined 36 removing 37 16-bit PC Cards 30 32-bit PC Cards 30 A AC adapter, testing 28 action keys media 14 volume 14 administrator... 26 storing 26 Battery Check 24 battery information, finding 24 battery power 23 battery temperature 26 BIOS determining version 57 downloading an update 57 updating 57 Bluetooth device 2, 8 buttons media 14 power 20 volume 14 wireless 3 C cables 1394... firewall software 6, 52 G GPS 9 graphics modes, switching 28 H hard drive external 39 HP ProtectSmart Hard Drive Protection 42 HDMI configuring audio 18 62 Index