Resolving Start Up and No Boot Problems Checklist
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... actions. Connect an external monitor to check display Remove all CD/DVDs, SD cards, USB devices, peripherals and do not connect the battery), press the Power button and look for the LEDs to blink or glow, and listen for at -a-time If possible, boot to resolve problems when computer does not startup or boot properly. HP Notebook PCs - Perform a Hard Reset 1. Reconnect the AC power adapter (do hard reset If memory or hard drive components were replaced, reinstall original components Remove memory modules and replace one...
... actions. Connect an external monitor to check display Remove all CD/DVDs, SD cards, USB devices, peripherals and do not connect the battery), press the Power button and look for the LEDs to blink or glow, and listen for at -a-time If possible, boot to resolve problems when computer does not startup or boot properly. HP Notebook PCs - Perform a Hard Reset 1. Reconnect the AC power adapter (do hard reset If memory or hard drive components were replaced, reinstall original components Remove memory modules and replace one...
Resolving Start Up and No Boot Problems Checklist
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... error message Boot to BIOS mode (f10) and Restore the BIOS defaults (f9) Boot to BIOS mode (f10) and run Hard Drive Test Boot to Windows Advanced boot options (f8) and select Last Known Good Configuration (Advanced) Boot to Windows Advanced boot options (f8) and select Boot into Safe Mode and then Uninstall recently installed programs Symptom: Update Your Computer After Troubleshooting A Problem When the computer starts into Windows normally, you should install the latest updates and patches to prevent other start in BIOS mode...
... error message Boot to BIOS mode (f10) and Restore the BIOS defaults (f9) Boot to BIOS mode (f10) and run Hard Drive Test Boot to Windows Advanced boot options (f8) and select Last Known Good Configuration (Advanced) Boot to Windows Advanced boot options (f8) and select Boot into Safe Mode and then Uninstall recently installed programs Symptom: Update Your Computer After Troubleshooting A Problem When the computer starts into Windows normally, you should install the latest updates and patches to prevent other start in BIOS mode...
Getting Started - Windows 7
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... the TouchPad button to Using the TouchPad on page 21. Top TouchPad Component Description (1) TouchPad light (2) TouchPad zone* To turn the TouchPad on and off . Top 5 Moves the pointer and selects or activates items on the screen. (3) Left TouchPad button* Press the left side of the TouchPad button to execute functions performed by the right button on an external mouse. *This table describes factory settings. To view and change pointing device preferences, select Start > Devices and...
... the TouchPad button to Using the TouchPad on page 21. Top TouchPad Component Description (1) TouchPad light (2) TouchPad zone* To turn the TouchPad on and off . Top 5 Moves the pointer and selects or activates items on the screen. (3) Left TouchPad button* Press the left side of the TouchPad button to execute functions performed by the right button on an external mouse. *This table describes factory settings. To view and change pointing device preferences, select Start > Devices and...
Getting Started - Windows 7
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... select an ISP from the list provided within the wizard to choose between enabling or disabling Windows Firewall, choose to the HP Notebook Reference Guide and information and website links provided in some locations)-These icons may be displayed either individually on wireless technology and connecting to a wireless network, refer to enable the firewall. Using an Internet service provider (ISP) Before you can use an existing account. NOTE...
... select an ISP from the list provided within the wizard to choose between enabling or disabling Windows Firewall, choose to the HP Notebook Reference Guide and information and website links provided in some locations)-These icons may be displayed either individually on wireless technology and connecting to a wireless network, refer to enable the firewall. Using an Internet service provider (ISP) Before you can use an existing account. NOTE...
Getting Started - Windows 7
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To access Mouse Properties, select Start > Devices and Printers. When the TouchPad light is amber, the TouchPad is off the TouchPad before moving it to one finger across the TouchPad in Windows to the scroll zone does not activate the scrolling function. Then, right-click the device representing your finger up and down using the TouchPad to move the pointer, slide one of the USB ports on an external mouse. NOTE: If...
To access Mouse Properties, select Start > Devices and Printers. When the TouchPad light is amber, the TouchPad is off the TouchPad before moving it to one finger across the TouchPad in Windows to the scroll zone does not activate the scrolling function. Then, right-click the device representing your finger up and down using the TouchPad to move the pointer, slide one of the USB ports on an external mouse. NOTE: If...
Getting Started - Windows 7
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... hard drive, and then disconnect the hard drive cable (3) from the hard drive bay. Replacing or upgrading the hard drive 27 Disconnect all external devices connected to the left side of the hard drive cover (2), then lift the cover up and to the computer. 4. Lift the left (3) and remove it. 9. Turn the computer upside down the computer before removing the hard drive from the system board. If you , loosen the two hard drive cover screws (1). 8. Replacing or upgrading the hard drive...
... hard drive, and then disconnect the hard drive cable (3) from the hard drive bay. Replacing or upgrading the hard drive 27 Disconnect all external devices connected to the left side of the hard drive cover (2), then lift the cover up and to the computer. 4. Lift the left (3) and remove it. 9. Turn the computer upside down the computer before removing the hard drive from the system board. If you , loosen the two hard drive cover screws (1). 8. Replacing or upgrading the hard drive...
Compaq Presario CQ56 Notebook PC and HP G56 Notebook PC - Maintenance and Service Guide
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... webcam module cable allows. Reverse this procedure to install the display bezel. 11. Component replacement procedures 61 To replace any of the display bezel until the bezel disengages from the display enclosure as far from the display back cover. 10. The display bezel is available using spare part numbers 620593-001 (for Presario CQ56 models with webcam and microphone modules), 620592-001 (for Presario CQ 56 models with microphone module only), 620595-001 (for HP G56 models...
... webcam module cable allows. Reverse this procedure to install the display bezel. 11. Component replacement procedures 61 To replace any of the display bezel until the bezel disengages from the display enclosure as far from the display back cover. 10. The display bezel is available using spare part numbers 620593-001 (for Presario CQ56 models with webcam and microphone modules), 620592-001 (for Presario CQ 56 models with microphone module only), 620595-001 (for HP G56 models...
Compaq Presario CQ56 Notebook PC and HP G56 Notebook PC - Maintenance and Service Guide
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... hard drive. System Configuration menu Select Language Support Button Sound (select models only) Virtualization Technology (select models only) Processor C6 State (select models only) Fan Always On Action Keys Mode Boot Options To do this menu option is called the Primary Hard Disk Self Test. Set the following boot options: ● POST hotkey delay (sec.)―Set the delay for : ◦ Notebook Hard Drive ◦ Internal CD/DVD ROM Drive ◦ USB Diskette on Key/USB Hard Disk ◦ USB CD/DVD ROM Drive ◦ USB Floppy ◦ Network Adapter Diagnostics menu Select Hard Disk...
... hard drive. System Configuration menu Select Language Support Button Sound (select models only) Virtualization Technology (select models only) Processor C6 State (select models only) Fan Always On Action Keys Mode Boot Options To do this menu option is called the Primary Hard Disk Self Test. Set the following boot options: ● POST hotkey delay (sec.)―Set the delay for : ◦ Notebook Hard Drive ◦ Internal CD/DVD ROM Drive ◦ USB Diskette on Key/USB Hard Disk ◦ USB CD/DVD ROM Drive ◦ USB Floppy ◦ Network Adapter Diagnostics menu Select Hard Disk...
Compaq Presario CQ56 Notebook PC and HP G56 Notebook PC - Maintenance and Service Guide
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...software, running utilities, or changing Windows settings. To check for the Windows partition, select Start > Computer. Select Startup Repair. 5. All files you have created and any software installed on -screen instructions to improve the security of the Windows partition and the HP Recovery partition. Refer to the "Using a Windows 7 operating system DVD (purchased separately)" section in this guide. 3. Follow the on the computer are permanently removed. Using f11 CAUTION: Using f11 completely erases hard drive contents and reformats the hard drive. Software not installed...
...software, running utilities, or changing Windows settings. To check for the Windows partition, select Start > Computer. Select Startup Repair. 5. All files you have created and any software installed on -screen instructions to improve the security of the Windows partition and the HP Recovery partition. Refer to the "Using a Windows 7 operating system DVD (purchased separately)" section in this guide. 3. Follow the on the computer are permanently removed. Using f11 CAUTION: Using f11 completely erases hard drive contents and reformats the hard drive. Software not installed...
Compaq Presario CQ56 Notebook PC and HP G56 Notebook PC - Maintenance and Service Guide
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... hard drive 13 bezel illustrated 20 spare part number 20, 61 boot options 81 boot order 81 100 Index button sound 81 buttons power 7 TouchPad 5 C Cable Kit contents 24 spare part number 24 cables, service considerations 30 camera module removal 62 spare part number 62 camera, product description 3 caps lock light, identifying 6 changing the language of Setup Utility 77 chipset, product description 2 compartments, memory module 13 components additional hardware 14 bottom 13 display 11 front 5 left-side 10 right-side 9 top 5 computer feet locations...
... hard drive 13 bezel illustrated 20 spare part number 20, 61 boot options 81 boot order 81 100 Index button sound 81 buttons power 7 TouchPad 5 C Cable Kit contents 24 spare part number 24 cables, service considerations 30 camera module removal 62 spare part number 62 camera, product description 3 caps lock light, identifying 6 changing the language of Setup Utility 77 chipset, product description 2 compartments, memory module 13 components additional hardware 14 bottom 13 display 11 front 5 left-side 10 right-side 9 top 5 computer feet locations...
Compaq Presario CQ56 Notebook PC and HP G56 Notebook PC - Maintenance and Service Guide
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...8 Windows applications 8 Windows logo 8 L language support 81 latch, battery release 13 lights caps lock 6 drive 10 optical drive 9 power 6, 9 TouchPad 5 webcam 11 wireless 6 M Main menu 80 mass storage devices, spare part numbers 23 memory module product description 2 removal 44 spare part numbers 18, 44 memory module compartment cover illustrated 22 removal 44 spare part number 44 memory module compartment, identifying 13 memory test 81 microphone jack, identifying 10 microphone, product description 3 model name 1 monitor port, external 10 N navigating in Setup Utility 78 O operating system...
...8 Windows applications 8 Windows logo 8 L language support 81 latch, battery release 13 lights caps lock 6 drive 10 optical drive 9 power 6, 9 TouchPad 5 webcam 11 wireless 6 M Main menu 80 mass storage devices, spare part numbers 23 memory module product description 2 removal 44 spare part numbers 18, 44 memory module compartment cover illustrated 22 removal 44 spare part number 44 memory module compartment, identifying 13 memory test 81 microphone jack, identifying 10 microphone, product description 3 model name 1 monitor port, external 10 N navigating in Setup Utility 78 O operating system...
Compaq Presario CQ56 Notebook PC and HP G56 Notebook PC - Maintenance and Service Guide
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... 4 power-on password 80 processor product description 1 removal 75 spare part numbers 18, 75 processor C6 state 81 product description audio 3 camera 3 chipset 2 display panel 2 Ethernet 3 graphics 2 hard drives 2 keyboard 4 memory module 2 microphone 3 operating system 4 optical drives 3 pointing devices 4 ports 3 power requirements 4 processors 1 product name 1 security 4 serviceability 4 wireless 3 product name 1 R recovery 87 recovery partition 88 removal/replacement preliminaries 29 procedures 34 restoring default settings 79 restoring the hard drive 88 RJ-45 (network) jack, identifying...
... 4 power-on password 80 processor product description 1 removal 75 spare part numbers 18, 75 processor C6 state 81 product description audio 3 camera 3 chipset 2 display panel 2 Ethernet 3 graphics 2 hard drives 2 keyboard 4 memory module 2 microphone 3 operating system 4 optical drives 3 pointing devices 4 ports 3 power requirements 4 processors 1 product name 1 security 4 serviceability 4 wireless 3 product name 1 R recovery 87 recovery partition 88 removal/replacement preliminaries 29 procedures 34 restoring default settings 79 restoring the hard drive 88 RJ-45 (network) jack, identifying...
HP Notebook Reference Guide - Windows 7
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... disconnected from external power and remove the battery. The term power button is used throughout this guide to refer to both . NOTE: Windows 7 uses Sleep and Windows XP uses Standby. Windows XP-Select Start > Turn Off Computer > Turn Off. Windows XP-Press ctrl+alt+delete. The term Sleep is used throughout this guide to refer to both types of power controls. Shut down the computer under any of the procedures are connecting an external hardware device that are...
... disconnected from external power and remove the battery. The term power button is used throughout this guide to refer to both . NOTE: Windows 7 uses Sleep and Windows XP uses Standby. Windows XP-Select Start > Turn Off Computer > Turn Off. Windows XP-Press ctrl+alt+delete. The term Sleep is used throughout this guide to refer to both types of power controls. Shut down the computer under any of the procedures are connecting an external hardware device that are...
HP Notebook Reference Guide - Windows 7
Page 34
..., power management, and proper care and storage to maximize battery life ● Information on battery power. NOTE: The computer must be connected to external power for maximizing battery discharge time: ● Lower the brightness on how you use only the battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from external power. Using Battery Check in Windows 7 Battery Check in Help and Support provides information on the computer, display brightness, external devices connected...
..., power management, and proper care and storage to maximize battery life ● Information on battery power. NOTE: The computer must be connected to external power for maximizing battery discharge time: ● Lower the brightness on how you use only the battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from external power. Using Battery Check in Windows 7 Battery Check in Help and Support provides information on the computer, display brightness, external devices connected...
HP Notebook Reference Guide - Windows 7
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... the risk of expansion port. To disconnect an unpowered external device, turn off the device, and then disconnect it from the computer. USB drives include the following types: ● 1.44-megabyte diskette drive ● Hard drive module (a hard drive with the computer. To connect an external device to the powered USB port on the device. Using optional external devices NOTE: For more information about required software and drivers, or to learn which computer port to use, refer to the...
... the risk of expansion port. To disconnect an unpowered external device, turn off the device, and then disconnect it from the computer. USB drives include the following types: ● 1.44-megabyte diskette drive ● Hard drive module (a hard drive with the computer. To connect an external device to the powered USB port on the device. Using optional external devices NOTE: For more information about required software and drivers, or to learn which computer port to use, refer to the...
HP Notebook Reference Guide - Windows 7
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... works without supervision. You may want to set Disk Defragmenter to run during the night or at least once a month. NOTE: Windows includes the User Account Control feature to the HP ProtectSmart Hard Drive Protection software Help. 42 Chapter 6 Drives You may take more information, refer to improve the security of your permission or password for the hard drive, usually listed as installing software, running utilities, or changing Windows settings. Using HP ProtectSmart Hard Drive...
... works without supervision. You may want to set Disk Defragmenter to run during the night or at least once a month. NOTE: Windows includes the User Account Control feature to the HP ProtectSmart Hard Drive Protection software Help. 42 Chapter 6 Drives You may take more information, refer to improve the security of your permission or password for the hard drive, usually listed as installing software, running utilities, or changing Windows settings. Using HP ProtectSmart Hard Drive...
HP Notebook Reference Guide - Windows 7
Page 59
... use of the computer ● QuickLock (select models only) ● Power-on password ● Fingerprint reader Computer viruses Unauthorized access to data Antivirus software ● Firewall software ● Windows updates ● File encryption Unauthorized access to Setup Utility, BIOS settings, and other Administrator password system identification information Ongoing or future threats to the computer Critical security updates from Microsoft Unauthorized access to secure your computer information. Several types of passwords...
... use of the computer ● QuickLock (select models only) ● Power-on password ● Fingerprint reader Computer viruses Unauthorized access to data Antivirus software ● Firewall software ● Windows updates ● File encryption Unauthorized access to Setup Utility, BIOS settings, and other Administrator password system identification information Ongoing or future threats to the computer Critical security updates from Microsoft Unauthorized access to secure your computer information. Several types of passwords...
HP Notebook Reference Guide - Windows 7
Page 67
... BIOS) can be available on -screen instructions to download your hard drive where the BIOS update is not displayed, use the arrow keys to reliable external power using Setup Utility. 1. Make a note of the path to the location on the HP Web site are packaged in Windows) or by unplugging the power cord from the computer by using the AC adapter. Updating the BIOS 57 Windows XP-Select Start > Help and Support, and then select the software and drivers update. 2. Most BIOS updates...
... BIOS) can be available on -screen instructions to download your hard drive where the BIOS update is not displayed, use the arrow keys to reliable external power using Setup Utility. 1. Make a note of the path to the location on the HP Web site are packaged in Windows) or by unplugging the power cord from the computer by using the AC adapter. Updating the BIOS 57 Windows XP-Select Start > Help and Support, and then select the software and drivers update. 2. Most BIOS updates...
HP Notebook Reference Guide - Windows 7
Page 72
... keys media 14 volume 14 administrator password creating 51 entering 51 managing 51 airport security devices 41 antivirus software, using 52 audio functions, checking 15 B battery conserving power 26 discharging 24 displaying remaining charge 24 disposing 26 low battery levels 25 replacing 26 storing 26 Battery Check 24 battery information, finding 24 battery power 23 battery temperature 26 BIOS determining version 57 downloading an update 57 updating 57 Bluetooth device 2, 8 buttons media 14 power 20 volume 14 wireless 3 C cables 1394 37 eSATA 38 USB 36 CardBus PC Cards...
... keys media 14 volume 14 administrator password creating 51 entering 51 managing 51 airport security devices 41 antivirus software, using 52 audio functions, checking 15 B battery conserving power 26 discharging 24 displaying remaining charge 24 disposing 26 low battery levels 25 replacing 26 storing 26 Battery Check 24 battery information, finding 24 battery power 23 battery temperature 26 BIOS determining version 57 downloading an update 57 updating 57 Bluetooth device 2, 8 buttons media 14 power 20 volume 14 wireless 3 C cables 1394 37 eSATA 38 USB 36 CardBus PC Cards...
HP Notebook Reference Guide - Windows 7
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... creating 51 entering 51 managing 51 power-saving states 20 protecting the computer 49 protecting your wireless network 6 N network cable, connecting 12 network icon 2 O operating system controls 5 optical disc inserting 45 removing 46 optical drive 39 optional external devices, using 39 P passwords set in Setup Utility 50 set in Windows 50 PC Cards configuring 30 description 30 inserting 30 removing 32 removing insert 31 software and drivers 30 supported types 30 ports DisplayPort 17 expansion 39 external monitor 16 HDMI 17 VGA 16 power battery 23 conserving 26 options 20 power button...
... creating 51 entering 51 managing 51 power-saving states 20 protecting the computer 49 protecting your wireless network 6 N network cable, connecting 12 network icon 2 O operating system controls 5 optical disc inserting 45 removing 46 optical drive 39 optional external devices, using 39 P passwords set in Setup Utility 50 set in Windows 50 PC Cards configuring 30 description 30 inserting 30 removing 32 removing insert 31 software and drivers 30 supported types 30 ports DisplayPort 17 expansion 39 external monitor 16 HDMI 17 VGA 16 power battery 23 conserving 26 options 20 power button...