Resolving Start Up and No Boot Problems Checklist
Page 1
... the sound of a disk drive and fan turning. Disconnect the AC power adapter, remove the battery, and then press and hold the power button for at the notebook, contact HP for the LEDs to the notebook. Symptom: LED lights do not glow, display is no power available to blink or glow, and listen for... all CD/DVDs, SD cards, USB devices, peripherals and do not glow when power button is pressed, there is a device conflict or failure. Connect a different battery and disconnect AC power adapter. HP Notebook PCs -
... the sound of a disk drive and fan turning. Disconnect the AC power adapter, remove the battery, and then press and hold the power button for at the notebook, contact HP for the LEDs to the notebook. Symptom: LED lights do not glow, display is no power available to blink or glow, and listen for... all CD/DVDs, SD cards, USB devices, peripherals and do not glow when power button is pressed, there is a device conflict or failure. Connect a different battery and disconnect AC power adapter. HP Notebook PCs -
Limited warranty and technical support - (1 Year)
Page 3
... WARRANTY SERVICE YOU RECEIVE MAY VARY ACCORDING TO LOCAL STANDARDS. English 1 Product Limited Warranty Periods Hardware Covered HP computer Included HP accessories and batteries Duration of Warranty Period 1 year 1 year Third-party accessories Not warranted by HP. SOME STATES OR COUNTRIES DO NOT ALLOW A LIMITATION ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE...
... WARRANTY SERVICE YOU RECEIVE MAY VARY ACCORDING TO LOCAL STANDARDS. English 1 Product Limited Warranty Periods Hardware Covered HP computer Included HP accessories and batteries Duration of Warranty Period 1 year 1 year Third-party accessories Not warranted by HP. SOME STATES OR COUNTRIES DO NOT ALLOW A LIMITATION ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE...
Limited warranty and technical support - (1 Year)
Page 4
... WHICH IT WAS MARKETED. You are connected, and any component or hardware product that is your exclusive remedies for the HP Product do not inherit the remaining service period of HP. Replacement parts may be required to provide proof of purchase or lease as a condition of this Limited Warranty become the... under normal use during the Limited Warranty Period. The replacement part or product takes on the date of the purchase or lease date. Rechargeable batteries are manufactured using new materials or new and used materials equivalent to new in hardware performance to your...
... WHICH IT WAS MARKETED. You are connected, and any component or hardware product that is your exclusive remedies for the HP Product do not inherit the remaining service period of HP. Replacement parts may be required to provide proof of purchase or lease as a condition of this Limited Warranty become the... under normal use during the Limited Warranty Period. The replacement part or product takes on the date of the purchase or lease date. Rechargeable batteries are manufactured using new materials or new and used materials equivalent to new in hardware performance to your...
Limited warranty and technical support - (1 Year)
Page 5
...removed or that came with your purchase or lease of the battery included in battery capacity. English 3 The battery warranty does not cover changes in the HP Product will be required to the conditions of this HP Product will decrease with time or use of parts not manufactured... or sold by an authorized representative of HP-that shipped with all batteries, the maximum capacity of the HP Product. Your battery is not responsible for damage that occurs as a result of accident, misuse, abuse, or other than (i) HP, (ii) an HP authorized service provider, or (iii) your...
...removed or that came with your purchase or lease of the battery included in battery capacity. English 3 The battery warranty does not cover changes in the HP Product will be required to the conditions of this HP Product will decrease with time or use of parts not manufactured... or sold by an authorized representative of HP-that shipped with all batteries, the maximum capacity of the HP Product. Your battery is not responsible for damage that occurs as a result of accident, misuse, abuse, or other than (i) HP, (ii) an HP authorized service provider, or (iii) your...
Notebook Essentials - Windows 7
Page 21
...Settings panel. Displays the QuickWeb software Help. Notebook Essentials 15 Click the Volume Control icon to open the Network dialog box. Use the Settings panel to modify QuickWeb settings such as only a battery. Indicates the charge state of the Battery icon: ■ Green-charged ■ ... the network is disconnected. When the computer is running on battery power, the icon is a battery. ■ When the computer is connected to AC power, the icon appears with a power cord. Chapter 3: Using HP QuickWeb (select models only) Icon Description Indicates that the computer...
...Settings panel. Displays the QuickWeb software Help. Notebook Essentials 15 Click the Volume Control icon to open the Network dialog box. Use the Settings panel to modify QuickWeb settings such as only a battery. Indicates the charge state of the Battery icon: ■ Green-charged ■ ... the network is disconnected. When the computer is running on battery power, the icon is a battery. ■ When the computer is connected to AC power, the icon appears with a power cord. Chapter 3: Using HP QuickWeb (select models only) Icon Description Indicates that the computer...
Notebook Essentials - Windows 7
Page 26
...troubleshooting tools, and accessing technical support. It describes proper workstation setup and proper posture, health, and work habits for battery disposal information, see the User Guides disc included with some models. 20 Notebook Essentials To access the notices, select Start > Help and Support > User Guides, or see the Regulatory, Safety.... Å WARNING: To reduce the risk of serious injury, read the Safety & Comfort Guide. For more information In addition to http://www.hp.com/support, select your country or region, and then follow the on the web at http://www...
...troubleshooting tools, and accessing technical support. It describes proper workstation setup and proper posture, health, and work habits for battery disposal information, see the User Guides disc included with some models. 20 Notebook Essentials To access the notices, select Start > Help and Support > User Guides, or see the Regulatory, Safety.... Å WARNING: To reduce the risk of serious injury, read the Safety & Comfort Guide. For more information In addition to http://www.hp.com/support, select your country or region, and then follow the on the web at http://www...
Notebook Essentials - Windows 7
Page 28
.... Telephone line surge protectors are available from most computer or electronics retailers. ■ During an electrical storm, either run the computer on battery power or shut down the computer and disconnect the power cord. ■ If applicable to your equipment, observe these practices: ■...the power cord into an AC outlet that is easily accessible at http://www.hp.com/ergo. Å WARNING: To reduce the possibility of heat-related injuries or of Information Technology Equipment (IEC 60950). 22 Notebook Essentials Turning off the computer To shut down . Select Start > Shut down...
.... Telephone line surge protectors are available from most computer or electronics retailers. ■ During an electrical storm, either run the computer on battery power or shut down the computer and disconnect the power cord. ■ If applicable to your equipment, observe these practices: ■...the power cord into an AC outlet that is easily accessible at http://www.hp.com/ergo. Å WARNING: To reduce the possibility of heat-related injuries or of Information Technology Equipment (IEC 60950). 22 Notebook Essentials Turning off the computer To shut down . Select Start > Shut down...
Notebook Essentials - Windows 7
Page 29
Notebook Essentials 23 To access the notices, select Start > Help and Support > User Guides, or see the Regulatory, Safety and Environmental Notices. Chapter 5: Keeping the computer safe Å WARNING: To reduce potential safety issues, use only the AC adapter or battery provided with some models. For more safety and regulatory information, and for battery disposal information, see the User Guides disc included with the computer, a replacement AC adapter or battery provided by HP, or a compatible AC adapter or battery purchased as an accessory from HP.
Notebook Essentials 23 To access the notices, select Start > Help and Support > User Guides, or see the Regulatory, Safety and Environmental Notices. Chapter 5: Keeping the computer safe Å WARNING: To reduce potential safety issues, use only the AC adapter or battery provided with some models. For more safety and regulatory information, and for battery disposal information, see the User Guides disc included with the computer, a replacement AC adapter or battery provided by HP, or a compatible AC adapter or battery purchased as an accessory from HP.
Notebook Essentials - Windows 7
Page 39
...the program you want to use. 4. Updating the software installed on the computer Most software, including the operating system, is running on battery power. ■ Before writing to a disc, close all open programs except the disc software you want to create-data, audio, or...a network drive to vibration. Ä CAUTION: Observe the copyright warning. Download or copy the source files into the optical drive. 3. Notebook Essentials 33 Many updates provide security enhancements. Initiate the burning process as the computer is sensitive to a destination disc. Do not copy directly...
...the program you want to use. 4. Updating the software installed on the computer Most software, including the operating system, is running on battery power. ■ Before writing to a disc, close all open programs except the disc software you want to create-data, audio, or...a network drive to vibration. Ä CAUTION: Observe the copyright warning. Download or copy the source files into the optical drive. 3. Notebook Essentials 33 Many updates provide security enhancements. Initiate the burning process as the computer is sensitive to a destination disc. Do not copy directly...
Notebook Essentials - Windows 7
Page 48
...from the computer. ■ When traveling by air, carrying the computer as an 802.11b/g device, a Global System for appliances. 42 Notebook Essentials If you are uncertain of magnetism and do not check it on. ■ If you are traveling internationally: ❏ Check the computer...rays instead of the policy that check carry-on your information. Keep the backup separate from external power for more than 2 weeks, remove the battery pack and store it separately. ■ If shipping the computer or a drive, use suitable protective packaging and label the package "FRAGILE." ...
...from the computer. ■ When traveling by air, carrying the computer as an 802.11b/g device, a Global System for appliances. 42 Notebook Essentials If you are uncertain of magnetism and do not check it on. ■ If you are traveling internationally: ❏ Check the computer...rays instead of the policy that check carry-on your information. Keep the backup separate from external power for more than 2 weeks, remove the battery pack and store it separately. ■ If shipping the computer or a drive, use suitable protective packaging and label the package "FRAGILE." ...
Notebook Essentials - Windows 7
Page 49
... only the AC adapter provided with the computer or one approved by HP for this computer. ■ If the computer is running on battery power or is connected to be sure that the power cord and AC adapter connections are secure. Notebook Essentials 43 Appendix A: Troubleshooting Troubleshooting resources If you fix a problem when...
... only the AC adapter provided with the computer or one approved by HP for this computer. ■ If the computer is running on battery power or is connected to be sure that the power cord and AC adapter connections are secure. Notebook Essentials 43 Appendix A: Troubleshooting Troubleshooting resources If you fix a problem when...
Notebook Essentials - Windows 7
Page 50
... hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, during operation. 44 Notebook Essentials Also, do not place the computer directly on your lap or obstruct the computer air vents Use the computer only on but is not... fan in use. If you cannot restart the computer using this procedure, see the "Protecting the computer from external power, and then remove the battery. It is in the computer starts automatically to cycle on but is not responding." ■ Run a virus scan. For information about using the...
... hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, during operation. 44 Notebook Essentials Also, do not place the computer directly on your lap or obstruct the computer air vents Use the computer only on but is not... fan in use. If you cannot restart the computer using this procedure, see the "Protecting the computer from external power, and then remove the battery. It is in the computer starts automatically to cycle on but is not responding." ■ Run a virus scan. For information about using the...
HP Pavilion dv6 Entertainment PC - Maintenance and Service Guide
Page 8
... drive ...44 RTC battery ...47 Memory module ...48 WLAN module ...49 Optical drive ...51 Keyboard ...53 Top cover ...56 Power button board 59 Front USB board ...61 Bluetooth module ......
... drive ...44 RTC battery ...47 Memory module ...48 WLAN module ...49 Optical drive ...51 Keyboard ...53 Top cover ...56 Power button board 59 Front USB board ...61 Bluetooth module ......
HP Pavilion dv6 Entertainment PC - Maintenance and Service Guide
Page 9
...) ...107 Universal Serial Bus ...107 9 Power cord set requirements 108 Requirements for all countries 108 Requirements for specific countries and regions 109 10 Recycling ...110 Battery ...110 Display ...110 Index ...116 ix
...) ...107 Universal Serial Bus ...107 9 Power cord set requirements 108 Requirements for all countries 108 Requirements for specific countries and regions 109 10 Recycling ...110 Battery ...110 Display ...110 Index ...116 ix
HP Pavilion dv6 Entertainment PC - Maintenance and Service Guide
Page 15
...pin, supports 3-pin DC connector) Support for the following batteries: ● 9-cell, 2.80-Ah (93-Wh) Li-ion battery ● 6-cell, 2.80-Ah (62-Wh) Li-ion battery ● 6-cell, 2.55-Ah (55-Wh) Li-ion battery Security Security cable slot Fingerprint reader with Digital Persona software ...; 7 Home Basic 32- and 64-bit ● Windows 7 Professional 64 Serviceability End-user replaceable parts: ● AC adapter ● Battery ● Hard drive ● Memory modules (2) ● Optical drive ● RTC battery ● WLAN module 5 and 64-bit ● Windows 7 Home Premium 32-
...pin, supports 3-pin DC connector) Support for the following batteries: ● 9-cell, 2.80-Ah (93-Wh) Li-ion battery ● 6-cell, 2.80-Ah (62-Wh) Li-ion battery ● 6-cell, 2.55-Ah (55-Wh) Li-ion battery Security Security cable slot Fingerprint reader with Digital Persona software ...; 7 Home Basic 32- and 64-bit ● Windows 7 Professional 64 Serviceability End-user replaceable parts: ● AC adapter ● Battery ● Hard drive ● Memory modules (2) ● Optical drive ● RTC battery ● WLAN module 5 and 64-bit ● Windows 7 Home Premium 32-
HP Pavilion dv6 Entertainment PC - Maintenance and Service Guide
Page 24
...; Amber-The hard disk drive is parked. ● White-The computer is connected to external power and the battery is fully charged. ● Amber-The computer is connected to external power and the battery is charging. ● Off-The computer is designed to act as a deterrent, but might not prevent the computer...
...; Amber-The hard disk drive is parked. ● White-The computer is connected to external power and the battery is fully charged. ● Amber-The computer is connected to external power and the battery is charging. ● Off-The computer is designed to act as a deterrent, but might not prevent the computer...
HP Pavilion dv6 Entertainment PC - Maintenance and Service Guide
Page 25
Releases the battery from the battery bay. CAUTION: To prevent an unresponsive system, replace the wireless module with a wireless module authorized for the internal fan to restore computer functionality, and ...normal for use by the governmental agency that regulates wireless devices in your country or region. Bottom components Item (1) (2) Component Battery bay Vents (6) (3) Battery release latch (4) Hard drive bay Description Holds the battery. Enable airflow to cool internal components and prevent overheating. Bottom components 15 If you replace the module and then receive...
Releases the battery from the battery bay. CAUTION: To prevent an unresponsive system, replace the wireless module with a wireless module authorized for the internal fan to restore computer functionality, and ...normal for use by the governmental agency that regulates wireless devices in your country or region. Bottom components Item (1) (2) Component Battery bay Vents (6) (3) Battery release latch (4) Hard drive bay Description Holds the battery. Enable airflow to cool internal components and prevent overheating. Bottom components 15 If you replace the module and then receive...
HP Pavilion dv6 Entertainment PC - Maintenance and Service Guide
Page 33
... and CD-RW Super Multi Double-Layer Combo Drive with LightScribe 603677-001 Battery: 9-cell, 93-Wh, 2.80-Ah, Li-ion battery 593550-001 6-cell, 62-Wh, 2.80-Ah, Li-ion battery 593562-001 6-cell, 55-Wh, 2.55-Ah, Li-ion battery 593554-001 WLAN module: Atheros 9285G 802.11b/g/n 1x1 WiFi Adapter 605560...
... and CD-RW Super Multi Double-Layer Combo Drive with LightScribe 603677-001 Battery: 9-cell, 93-Wh, 2.80-Ah, Li-ion battery 593550-001 6-cell, 62-Wh, 2.80-Ah, Li-ion battery 593562-001 6-cell, 55-Wh, 2.55-Ah, Li-ion battery 593554-001 WLAN module: Atheros 9285G 802.11b/g/n 1x1 WiFi Adapter 605560...
HP Pavilion dv6 Entertainment PC - Maintenance and Service Guide
Page 34
Item (20) (21) (22) Description 1-GB RTC battery Hard drive (includes hard drive bracket, cable, and isolators): 1-TB, 5200-rpm 750-GB, 5200-rpm 640-GB, 7200-rpm 640-GB, 5400-rpm 500-...
Item (20) (21) (22) Description 1-GB RTC battery Hard drive (includes hard drive bracket, cable, and isolators): 1-TB, 5200-rpm 750-GB, 5200-rpm 640-GB, 7200-rpm 640-GB, 5400-rpm 500-...
HP Pavilion dv6 Entertainment PC - Maintenance and Service Guide
Page 40
... Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe 9-cell, 93-Wh, 2.80-Ah, Li-ion battery 6-cell, 55-Wh, 2.55-Ah, Li-ion battery 6-cell, 62-Wh, 2.80-Ah, Li-ion battery Broadcom 4313 802.11b/g/n 1x1 WiFi Adapter AMD Athlon II N330 Dual 2.30-GHz processor (1.0-MB L2 cache...
... Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe 9-cell, 93-Wh, 2.80-Ah, Li-ion battery 6-cell, 55-Wh, 2.55-Ah, Li-ion battery 6-cell, 62-Wh, 2.80-Ah, Li-ion battery Broadcom 4313 802.11b/g/n 1x1 WiFi Adapter AMD Athlon II N330 Dual 2.30-GHz processor (1.0-MB L2 cache...