Resolving Start Up and No Boot Problems Checklist
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... actions. HP Notebook PCs - Disconnect all peripheral devices and remove all CD/DVDs, SD cards, USB devices, peripherals and do hard reset If memory or hard drive components were replaced, reinstall original components Remove memory modules and replace one-at least 15 seconds. 3. Reconnect the AC power adapter (do not glow when power button is pressed, there is a device conflict or failure. Connect an external monitor to the notebook. Resolving Start Up and No Boot Problems Checklist Print and use recovery disk to recover the...
... actions. HP Notebook PCs - Disconnect all peripheral devices and remove all CD/DVDs, SD cards, USB devices, peripherals and do hard reset If memory or hard drive components were replaced, reinstall original components Remove memory modules and replace one-at least 15 seconds. 3. Reconnect the AC power adapter (do not glow when power button is pressed, there is a device conflict or failure. Connect an external monitor to the notebook. Resolving Start Up and No Boot Problems Checklist Print and use recovery disk to recover the...
Resolving Start Up and No Boot Problems Checklist
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... www.hp.com for terms in error message Boot to BIOS mode (f10) and Restore the BIOS defaults (f9) Boot to BIOS mode (f10) and run Hard Drive Test Boot to Windows Advanced boot options (f8) and select Last Known Good Configuration (Advanced) Boot to Windows Advanced boot options (f8) and select Boot into Safe Mode and then Uninstall recently installed programs Symptom: Update Your Computer After Troubleshooting A Problem When the computer starts into Windows normally, you should install the latest updates and...
... www.hp.com for terms in error message Boot to BIOS mode (f10) and Restore the BIOS defaults (f9) Boot to BIOS mode (f10) and run Hard Drive Test Boot to Windows Advanced boot options (f8) and select Last Known Good Configuration (Advanced) Boot to Windows Advanced boot options (f8) and select Boot into Safe Mode and then Uninstall recently installed programs Symptom: Update Your Computer After Troubleshooting A Problem When the computer starts into Windows normally, you should install the latest updates and...
Notebook Essentials - Windows 7
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... responding If the computer is turned on the computer, refer to the "Protecting your lap or obstruct the computer air vents. Chapter 4: Troubleshooting On most models, when an optional external display, such as a monitor, is connected to the computer, the image can be displayed on the computer screen or the external display, or on and off during operation. It is overheating, allow the...
... responding If the computer is turned on the computer, refer to the "Protecting your lap or obstruct the computer air vents. Chapter 4: Troubleshooting On most models, when an optional external display, such as a monitor, is connected to the computer, the image can be displayed on the computer screen or the external display, or on and off during operation. It is overheating, allow the...
Notebook Essentials - Windows 7
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... the lights are installed and updated. Notebook Essentials 21 The wireless network connection is not working If a wireless network connection is not working Follow these suggestions: ✎ If you are connecting to a corporate network, contact the IT administrator. ■ Click Start, click Control Panel, click Network and Internet, click Network and Sharing Center, click Troubleshoot problems, click Internet Connections, and then follow these suggestions if an external device does not function as expected, follow the on-screen instructions. ■...
... the lights are installed and updated. Notebook Essentials 21 The wireless network connection is not working If a wireless network connection is not working Follow these suggestions: ✎ If you are connecting to a corporate network, contact the IT administrator. ■ Click Start, click Control Panel, click Network and Internet, click Network and Sharing Center, click Troubleshoot problems, click Internet Connections, and then follow these suggestions if an external device does not function as expected, follow the on-screen instructions. ■...
Notebook Essentials - Windows 7
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... menu bar settings 24 backup suggestions 24 blank screen, troubleshooting 19 broadband Internet access 11 C cables and cords modem 11 power 32 Chat 8 cleaning the display 31 cleaning the keyboard 31 cleaning the TouchPad 31 computer turning off 17 turning on 19 computer viruses 9 Connect to the Internet Wizard 12 connecting to a wired network 15 connecting to an existing wireless network 13 cord, power 32 customer support Help and Support 1 user guides 1 D devices, external, troubleshooting 21 dial-up Internet access 11 display...
... menu bar settings 24 backup suggestions 24 blank screen, troubleshooting 19 broadband Internet access 11 C cables and cords modem 11 power 32 Chat 8 cleaning the display 31 cleaning the keyboard 31 cleaning the TouchPad 31 computer turning off 17 turning on 19 computer viruses 9 Connect to the Internet Wizard 12 connecting to a wired network 15 connecting to an existing wireless network 13 cord, power 32 customer support Help and Support 1 user guides 1 D devices, external, troubleshooting 21 dial-up Internet access 11 display...
HP Pavilion dv3 Entertainment PC - Maintenance and Service Guide
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... optional HDMI device. Produces sound when connected to optional powered stereo speakers, headphones, ear buds, a headset, or television audio. ● White: The hard drive is being mishandled or stolen. NOTE: The computer fan starts up automatically to cool internal components. Enable airflow to cool internal components and prevent overheating. Left-side components 11 Connects an external VGA monitor or projector. ● White: The network is connected. ● Amber: The network is located...
... optional HDMI device. Produces sound when connected to optional powered stereo speakers, headphones, ear buds, a headset, or television audio. ● White: The hard drive is being mishandled or stolen. NOTE: The computer fan starts up automatically to cool internal components. Enable airflow to cool internal components and prevent overheating. Left-side components 11 Connects an external VGA monitor or projector. ● White: The network is connected. ● Amber: The network is located...
HP Pavilion dv3 Entertainment PC - Maintenance and Service Guide
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...-001 603913-001 603912-001 603916-001 Before removing the hard drive, follow these steps: 1. Remove the battery (see Memory module on , and then shut it down the computer. Remove the memory module/wireless module compartment cover (see Battery on page 46). 46 Chapter 4 Removal and replacement procedures Disconnect all external devices connected to the computer. 3. Shut down through the operating system. 2. Hard drive NOTE: The hard drive spare part kit includes a hard drive bracket and hard drive connector cable.
...-001 603913-001 603912-001 603916-001 Before removing the hard drive, follow these steps: 1. Remove the battery (see Memory module on , and then shut it down the computer. Remove the memory module/wireless module compartment cover (see Battery on page 46). 46 Chapter 4 Removal and replacement procedures Disconnect all external devices connected to the computer. 3. Shut down through the operating system. 2. Hard drive NOTE: The hard drive spare part kit includes a hard drive bracket and hard drive connector cable.
HP Pavilion dv3 Entertainment PC - Maintenance and Service Guide
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... Key/USB hard disk ◦ USB CD/DVD ROM drive ◦ USB floppy ◦ Network adapter To do this Change the Setup Utility language. When enabled, the computer fan will always be on the system memory. 82 Chapter 5 Setup Utility Run a diagnostic test on . System Configuration menu Select Language Support Button Sound (select models only) Virtualization Technology (select models only) Processor C6 State (select models only) LAN Power Saving (select models only) Card Reader/1394 Power Saving (select models only) Fan Always On Boot Options Diagnostics menu Select Hard Disk...
... Key/USB hard disk ◦ USB CD/DVD ROM drive ◦ USB floppy ◦ Network adapter To do this Change the Setup Utility language. When enabled, the computer fan will always be on the system memory. 82 Chapter 5 Setup Utility Run a diagnostic test on . System Configuration menu Select Language Support Button Sound (select models only) Virtualization Technology (select models only) Processor C6 State (select models only) LAN Power Saving (select models only) Card Reader/1394 Power Saving (select models only) Fan Always On Boot Options Diagnostics menu Select Hard Disk...
HP Pavilion dv3 Entertainment PC - Maintenance and Service Guide
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... audio 3 chipset 1 display panel 2 Ethernet 3 external media cards 3 graphics 1 hard drives 2 keyboard 4 memory module 2 microphone 3 operating system 4 optical drives 2 pointing device 4 ports 4 power requirements 4 processors 1 product name 1 security 4 video 3 wireless 3 product name 1, 14, 36 product number 14, 36 R removal/replacement preliminaries 31 procedures 35 right-side components 12 RJ-45 jack connector pinout 94 location 11 RJ-45 lights 11 RTC battery removal 45 spare part number 19, 26, 45 Rubber Feet Kit, spare part number 18, 28, 52 hard drive 84 optical drive...
... audio 3 chipset 1 display panel 2 Ethernet 3 external media cards 3 graphics 1 hard drives 2 keyboard 4 memory module 2 microphone 3 operating system 4 optical drives 2 pointing device 4 ports 4 power requirements 4 processors 1 product name 1 security 4 video 3 wireless 3 product name 1, 14, 36 product number 14, 36 R removal/replacement preliminaries 31 procedures 35 right-side components 12 RJ-45 jack connector pinout 94 location 11 RJ-45 lights 11 RTC battery removal 45 spare part number 19, 26, 45 Rubber Feet Kit, spare part number 18, 28, 52 hard drive 84 optical drive...
User Guide - Windows 7
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... such as installing software, running utilities, or changing Windows settings. Select Start > Control Panel > System and Security. 2. The listing for a WLAN device may add wireless networking capability to improve the security of your network connection problem, be prompted for your computer does not have an integrated WLAN device, or the driver of the original computer package, you may include the terms wireless, wireless LAN, WLAN, Wi-Fi, or 802.11. Troubleshooting wireless connection problems Some...
... such as installing software, running utilities, or changing Windows settings. Select Start > Control Panel > System and Security. 2. The listing for a WLAN device may add wireless networking capability to improve the security of your network connection problem, be prompted for your computer does not have an integrated WLAN device, or the driver of the original computer package, you may include the terms wireless, wireless LAN, WLAN, Wi-Fi, or 802.11. Troubleshooting wireless connection problems Some...
User Guide - Windows 7
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... the TouchPad light is on /off . 26 Chapter 3 Pointing devices and keyboard Turning the TouchPad on and off To switch the TouchPad on and off, quickly double-tap the TouchPad on (amber), the TouchPad is off button. Using the TouchPad To move the pointer, touch and slide one of the USB ports on the computer. 3 Pointing devices and keyboard Using pointing devices NOTE: In addition to the TouchPad, you can also connect an external USB mouse...
... the TouchPad light is on /off . 26 Chapter 3 Pointing devices and keyboard Turning the TouchPad on and off To switch the TouchPad on and off, quickly double-tap the TouchPad on (amber), the TouchPad is off button. Using the TouchPad To move the pointer, touch and slide one of the USB ports on the computer. 3 Pointing devices and keyboard Using pointing devices NOTE: In addition to the TouchPad, you can also connect an external USB mouse...
User Guide - Windows 7
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..., and then press enter. - Repeat for any discs from the models listed. 4. Obtaining the latest HP device drivers 1. Click the option for hardware changes. A device driver must be reinstalled 1. Open your Web browser, go to your specific product from the optical drive. 2. When the list of driver you want to uninstall and reinstall (for any devices requiring drivers. Troubleshooting 45 Select Start > Control Panel > System and Security. Click the Windows 7 operating system. 5. Reopen Device Manager, if necessary...
..., and then press enter. - Repeat for any discs from the models listed. 4. Obtaining the latest HP device drivers 1. Click the option for hardware changes. A device driver must be reinstalled 1. Open your Web browser, go to your specific product from the optical drive. 2. When the list of driver you want to uninstall and reinstall (for any devices requiring drivers. Troubleshooting 45 Select Start > Control Panel > System and Security. Click the Windows 7 operating system. 5. Reopen Device Manager, if necessary...
User Guide - Windows 7
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... keys to a battery, do not expose it on the computer turns white. Click Change advanced power settings. 5. Storing a battery CAUTION: To prevent damage to adjust screen brightness as needed. ● If you recorded for the items in Windows Control Panel. ● Turn off . 2. Plug the computer into an external power source, when you are not using them. ● Stop, disable, or remove any external media cards that you are not using them. ● Disconnect external devices...
... keys to a battery, do not expose it on the computer turns white. Click Change advanced power settings. 5. Storing a battery CAUTION: To prevent damage to adjust screen brightness as needed. ● If you recorded for the items in Windows Control Panel. ● Turn off . 2. Plug the computer into an external power source, when you are not using them. ● Stop, disable, or remove any external media cards that you are not using them. ● Disconnect external devices...
User Guide - Windows 7
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... the User Account Control feature to Help and Support for more information. 2. To update the software, follow these steps, which contains information regarding installing and troubleshooting the file. NOTE: The computer system BIOS is connected to a network, consult the network administrator before installing any software updates, especially system BIOS updates. You may be prompted for your permission or password for tasks such as installing applications, running utilities, or changing Windows settings. Some download...
... the User Account Control feature to Help and Support for more information. 2. To update the software, follow these steps, which contains information regarding installing and troubleshooting the file. NOTE: The computer system BIOS is connected to a network, consult the network administrator before installing any software updates, especially system BIOS updates. You may be prompted for your permission or password for tasks such as installing applications, running utilities, or changing Windows settings. Some download...
User Guide - Windows 7
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... an optional docking device, or connected to the hard drive. 104 Appendix B Software updates Identify the BIOS update that provides software for your computer: Select Start > Help and Support, and then click the link for Startup Menu" message is displayed. 3. BIOS version information (also known as ROM date and System BIOS) can be displayed by pressing fn+esc (if you need this information to locate the update later, after it has been downloaded...
... an optional docking device, or connected to the hard drive. 104 Appendix B Software updates Identify the BIOS update that provides software for your computer: Select Start > Help and Support, and then click the link for Startup Menu" message is displayed. 3. BIOS version information (also known as ROM date and System BIOS) can be displayed by pressing fn+esc (if you need this information to locate the update later, after it has been downloaded...
User Guide - Windows 7
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... number in the Search box, and then press enter. - When prompted, click Save and then select a storage location on your operating system. 5. If prompted to do this, click Download only to save the file to install. 7. Open your computer. Select your hard drive. After the file is displayed, click an updated driver to open a window containing additional information. 6. Updating programs and drivers To download and install software other than a BIOS update...
... number in the Search box, and then press enter. - When prompted, click Save and then select a storage location on your operating system. 5. If prompted to do this, click Download only to save the file to install. 7. Open your computer. Select your hard drive. After the file is displayed, click an updated driver to open a window containing additional information. 6. Updating programs and drivers To download and install software other than a BIOS update...
User Guide - Windows 7
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... battery release latch 52 battery release latch, identifying 8 battery temperature 59 battery, identifying 10 bays battery 8, 10 hard drive 8 BD playing 67 removing 70 BIOS, updating 104 Blu-ray ROM DVD±R/RW SuperMulti DL Drive 65 Blu-ray ROM with LightScribe DVD ±R/RW SuperMulti DL Drive 65 Bluetooth device 12, 21 Bluetooth label 10 boot options 102 boot order 102 button sound 101 buttons left TouchPad 1 power 3 right TouchPad 1 TouchPad, on/off button 1 C cables eSATA 77 LAN 25 USB 75 caps lock light, identifying 2 Card Reader Power...
... battery release latch 52 battery release latch, identifying 8 battery temperature 59 battery, identifying 10 bays battery 8, 10 hard drive 8 BD playing 67 removing 70 BIOS, updating 104 Blu-ray ROM DVD±R/RW SuperMulti DL Drive 65 Blu-ray ROM with LightScribe DVD ±R/RW SuperMulti DL Drive 65 Bluetooth device 12, 21 Bluetooth label 10 boot options 102 boot order 102 button sound 101 buttons left TouchPad 1 power 3 right TouchPad 1 TouchPad, on/off button 1 C cables eSATA 77 LAN 25 USB 75 caps lock light, identifying 2 Card Reader Power...
User Guide - Windows 7
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... software 70 disk performance 70 display image, switching 30 drive light 71 drive light, identifying 7 drive media 47 drives boot order 102 hard 73 optical 64 DVD burning 69 changing region setting 68 copying 69 playing 67 removing 70 DVD drive 64 DVD region settings 68 E earbuds 34 encryption 16 End hotkey 32 eSATA cable, connecting 77 eSATA devices connecting 77 description 77 removing 77 stopping 77 eSATA/USB port, identifying 6 esc key, identifying 4 external audio devices, connecting 37 external monitor port 39 external monitor port, identifying 6 F fan always on 102 fingerprint reader...
... software 70 disk performance 70 display image, switching 30 drive light 71 drive light, identifying 7 drive media 47 drives boot order 102 hard 73 optical 64 DVD burning 69 changing region setting 68 copying 69 playing 67 removing 70 DVD drive 64 DVD region settings 68 E earbuds 34 encryption 16 End hotkey 32 eSATA cable, connecting 77 eSATA devices connecting 77 description 77 removing 77 stopping 77 eSATA/USB port, identifying 6 esc key, identifying 4 external audio devices, connecting 37 external monitor port 39 external monitor port, identifying 6 F fan always on 102 fingerprint reader...
User Guide - Windows 7
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... 10 LAN Power Saving 101 language support 101 latch, battery release 8 left TouchPad button, identifying 1 light, drive 71 lights battery 5 caps lock 2 drive 7 fingerprint reader 2 mute 2 power 2, 7 RJ-45 (network) 6 TouchPad 2 webcam 7 wireless 2 local area network (LAN) cable required 25 connecting cable 25 low battery level 54 M Main menu 101 maintenance Disk Cleanup 71 Disk Defragmenter 70 managing a power-on password 90 managing an administrator password 89 media activity action keys 35 media controls decrease volume action key 30 increase volume action key 31 mute or restore action key...
... 10 LAN Power Saving 101 language support 101 latch, battery release 8 left TouchPad button, identifying 1 light, drive 71 lights battery 5 caps lock 2 drive 7 fingerprint reader 2 mute 2 power 2, 7 RJ-45 (network) 6 TouchPad 2 webcam 7 wireless 2 local area network (LAN) cable required 25 connecting cable 25 low battery level 54 M Main menu 101 maintenance Disk Cleanup 71 Disk Defragmenter 70 managing a power-on password 90 managing an administrator password 89 media activity action keys 35 media controls decrease volume action key 30 increase volume action key 31 mute or restore action key...
User Guide - Windows 7
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... programs updating 106 using 36 projector, connecting 39 public WLAN connection 16 R readable media 47 region codes, DVD 68 registering fingerprints 95 regulatory information regulatory label 10 wireless certification labels 10 right TouchPad button, identifying 1 RJ-45 (network) jack, identifying 6 RJ-45 (network) lights, identifying 6 rotating TouchPad gesture 28 S screen brightness keys 30 screen image, switching 30 scrolling TouchPad gesture 27 secondary hard drive self test 102 security cable slot 6 security cable, installing 94 Security menu 101 security, wireless 15 serial number...
... programs updating 106 using 36 projector, connecting 39 public WLAN connection 16 R readable media 47 region codes, DVD 68 registering fingerprints 95 regulatory information regulatory label 10 wireless certification labels 10 right TouchPad button, identifying 1 RJ-45 (network) jack, identifying 6 RJ-45 (network) lights, identifying 6 rotating TouchPad gesture 28 S screen brightness keys 30 screen image, switching 30 scrolling TouchPad gesture 27 secondary hard drive self test 102 security cable slot 6 security cable, installing 94 Security menu 101 security, wireless 15 serial number...