Resolving Start Up and No Boot Problems Checklist
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... and use recovery disk to recover the computer to resolve problems when computer does not startup or boot properly. Disconnect the AC power adapter, remove the battery, and then press and hold the power button for technical assistance Symptom: LEDs glow, but does not start Count number of a disk drive and fan turning. Connect a different battery and disconnect AC power adapter. Connect an external monitor to check display Remove all CD/DVDs, SD cards, USB devices, peripherals and do hard reset If memory or hard drive components were replaced...
... and use recovery disk to recover the computer to resolve problems when computer does not startup or boot properly. Disconnect the AC power adapter, remove the battery, and then press and hold the power button for technical assistance Symptom: LEDs glow, but does not start Count number of a disk drive and fan turning. Connect a different battery and disconnect AC power adapter. Connect an external monitor to check display Remove all CD/DVDs, SD cards, USB devices, peripherals and do hard reset If memory or hard drive components were replaced...
Resolving Start Up and No Boot Problems Checklist
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... error message Boot to BIOS mode (f10) and Restore the BIOS defaults (f9) Boot to BIOS mode (f10) and run Hard Drive Test Boot to Windows Advanced boot options (f8) and select Last Known Good Configuration (Advanced) Boot to Windows Advanced boot options (f8) and select Boot into Safe Mode and then Uninstall recently installed programs Symptom: Update Your Computer After Troubleshooting A Problem When the computer starts into Windows normally, you should install the latest updates and patches to prevent other start in BIOS mode...
... error message Boot to BIOS mode (f10) and Restore the BIOS defaults (f9) Boot to BIOS mode (f10) and run Hard Drive Test Boot to Windows Advanced boot options (f8) and select Last Known Good Configuration (Advanced) Boot to Windows Advanced boot options (f8) and select Boot into Safe Mode and then Uninstall recently installed programs Symptom: Update Your Computer After Troubleshooting A Problem When the computer starts into Windows normally, you should install the latest updates and patches to prevent other start in BIOS mode...
Notebook Essentials - Windows 7
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...; Click Start, click Control Panel, click Network and Internet, click Network and Sharing Center, click Troubleshoot problems, and then follow the on-screen instructions. ■ Be sure that the computer wireless device is turned on. ■ Be sure that the computer wireless antennas are free from obstructions. ■ Be sure that the cable or DSL modem and its power cord are properly connected and that the lights are on...
...; Click Start, click Control Panel, click Network and Internet, click Network and Sharing Center, click Troubleshoot problems, and then follow the on-screen instructions. ■ Be sure that the computer wireless device is turned on. ■ Be sure that the computer wireless antennas are free from obstructions. ■ Be sure that the cable or DSL modem and its power cord are properly connected and that the lights are on...
HP Pavilion dm4 Entertainment PC - Maintenance and Service Guide
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... be removed before disassembling the computer. The module is off or in on the SIM (1). SIM NOTE: This section applies only to install the SIM. Before removing the SIM, follow these steps: 1. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the SIM slot. 2. Reverse...
... be removed before disassembling the computer. The module is off or in on the SIM (1). SIM NOTE: This section applies only to install the SIM. Before removing the SIM, follow these steps: 1. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the SIM slot. 2. Reverse...
HP Pavilion dm4 Entertainment PC - Maintenance and Service Guide
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... manually change resource settings. Only users who have expert knowledge of the system resources that control how the devices work on the computer. System resources you can access from Device Manager are direct memory access (DMA) channels, input/output (I/O) ports, interrupt request (IRQ) lines, and memory addresses. Click System properties near the top of the following: ● Resources by type ● Resources by connection 96 Chapter 6 Specifications...
... manually change resource settings. Only users who have expert knowledge of the system resources that control how the devices work on the computer. System resources you can access from Device Manager are direct memory access (DMA) channels, input/output (I/O) ports, interrupt request (IRQ) lines, and memory addresses. Click System properties near the top of the following: ● Resources by type ● Resources by connection 96 Chapter 6 Specifications...
HP Pavilion dm4 Entertainment PC - Maintenance and Service Guide
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... 13 battery, identifying 15 bays battery 13 hard drive 13 bezel illustrated 25 spare part number 25, 68 Bluetooth cable, spare part number 19, 34, 75 Bluetooth module removal 75 spare part number 19, 75 spare part numbers 29 boot options 92 boot order 92 button sound 91 buttons left TouchPad 5 power 7 right TouchPad 5 TouchPad, on/off button 5 C cables, service considerations 36 camera module removal 69 spare part number 69 camera, product description 2 caps lock light, identifying 6 Card Reader Power Saving 91 chipset, product description 1 compartments memory module 13 wireless module 13...
... 13 battery, identifying 15 bays battery 13 hard drive 13 bezel illustrated 25 spare part number 25, 68 Bluetooth cable, spare part number 19, 34, 75 Bluetooth module removal 75 spare part number 19, 75 spare part numbers 29 boot options 92 boot order 92 button sound 91 buttons left TouchPad 5 power 7 right TouchPad 5 TouchPad, on/off button 5 C cables, service considerations 36 camera module removal 69 spare part number 69 camera, product description 2 caps lock light, identifying 6 Card Reader Power Saving 91 chipset, product description 1 compartments memory module 13 wireless module 13...
HP Pavilion dm4 Entertainment PC - Maintenance and Service Guide
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... 12 internal display switch, identifying 12 internal microphone, identifying 12 J jacks audio-in (microphone) 10 audio-out (headphone) 10 RJ-45 (network) 10 K keyboard product description 3 removal 58 spare part numbers 18, 33, 58 keys action 8 esc 8 fn 8 Windows applications 8 Windows logo 8 L LAN Power Saving 91 language support 91 latch, battery release 13 left TouchPad button, identifying 5 lights battery 9 caps lock 6 drive 10 fingerprint reader 6 mute 6 power 6, 10 RJ-45 (network) 10 TouchPad 6 webcam 12 wireless 6 M Main menu 91 mass storage devices, spare part numbers 27 memory module...
... 12 internal display switch, identifying 12 internal microphone, identifying 12 J jacks audio-in (microphone) 10 audio-out (headphone) 10 RJ-45 (network) 10 K keyboard product description 3 removal 58 spare part numbers 18, 33, 58 keys action 8 esc 8 fn 8 Windows applications 8 Windows logo 8 L LAN Power Saving 91 language support 91 latch, battery release 13 left TouchPad button, identifying 5 lights battery 9 caps lock 6 drive 10 fingerprint reader 6 mute 6 power 6, 10 RJ-45 (network) 10 TouchPad 6 webcam 12 wireless 6 M Main menu 91 mass storage devices, spare part numbers 27 memory module...
HP Pavilion dm4 Entertainment PC - Maintenance and Service Guide
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... audio 2 camera 2 chipset 1 display panel 1 Ethernet 2 external media cards 3 graphics 1 hard drives 2 keyboard 3 memory module 1 microphone 2 operating system 4 optical drives 2 pointing devices 3 ports 3 power requirements 3 processors 1 product name 1 security 3 serviceability 4 wireless 2 product name 1 R recovering a program or driver 97 from the dedicated recovery partition 101 from the recovery discs 101 recovery discs 97 Recovery Manager 97, 101 recovery partition 97 recovery, system 101 removal/replacement preliminaries 35 procedures 40 restore points 100 right TouchPad button...
... audio 2 camera 2 chipset 1 display panel 1 Ethernet 2 external media cards 3 graphics 1 hard drives 2 keyboard 3 memory module 1 microphone 2 operating system 4 optical drives 2 pointing devices 3 ports 3 power requirements 3 processors 1 product name 1 security 3 serviceability 4 wireless 2 product name 1 R recovering a program or driver 97 from the dedicated recovery partition 101 from the recovery discs 101 recovery discs 97 Recovery Manager 97, 101 recovery partition 97 recovery, system 101 removal/replacement preliminaries 35 procedures 40 restore points 100 right TouchPad button...
User Guide - Windows 7
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..., confirm that device drivers are included with select computer models only. In the System area, click Device Manager. 3. Cannot connect to expand the list and show all wireless devices. The listing for all adapters. 4. Click the arrow next to Network adapters to a preferred WLAN network Windows can automatically repair a corrupted WLAN connection: ● If there is a network icon in Help and Support. Select Start > Control Panel > Network and Internet > Network and Sharing Center. 2. Select Start > Control Panel > System...
..., confirm that device drivers are included with select computer models only. In the System area, click Device Manager. 3. Cannot connect to expand the list and show all wireless devices. The listing for all adapters. 4. Click the arrow next to Network adapters to a preferred WLAN network Windows can automatically repair a corrupted WLAN connection: ● If there is a network icon in Help and Support. Select Start > Control Panel > Network and Internet > Network and Sharing Center. 2. Select Start > Control Panel > System...
User Guide - Windows 7
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... your hard drive. Select Start > All Programs > Windows Update. Click Check for software and driver downloads, type your computer model number in the product box, and then press enter. 3. The webcam allows you to install the updated driver without downloading the file. - Click the Windows 7 operating system. 5. NOTE: If you have not previously set to your country or region. 2. To permanently resolve the problem, reconfigure the firewall as necessary, and adjust the...
... your hard drive. Select Start > All Programs > Windows Update. Click Check for software and driver downloads, type your computer model number in the product box, and then press enter. 3. The webcam allows you to install the updated driver without downloading the file. - Click the Windows 7 operating system. 5. NOTE: If you have not previously set to your country or region. 2. To permanently resolve the problem, reconfigure the firewall as necessary, and adjust the...
User Guide - Windows 7
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When Hibernation is set a password to be changed using Power Options in Windows Control Panel. Initiating and exiting Sleep The system is initiated, your work is closed, open the display. ● Press a key on the keyboard or button on , you stopped working. Power settings and timeouts can exit Sleep in any of the following ways: ● Briefly press the power button. ● If the display is saved to a hibernation file on the hard drive and the...
When Hibernation is set a password to be changed using Power Options in Windows Control Panel. Initiating and exiting Sleep The system is initiated, your work is closed, open the display. ● Press a key on the keyboard or button on , you stopped working. Power settings and timeouts can exit Sleep in any of the following ways: ● Briefly press the power button. ● If the display is saved to a hibernation file on the hard drive and the...
User Guide - Windows 7
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... the brightness on the computer. ● Charge the battery until the battery light turns white. Maximum discharge time gradually shortens, as the battery storage capacity naturally degrades. The battery charges whether the computer is on battery power. Managing low battery levels The information in a cool, dry location. Using battery power 57 NOTE: If the computer is off or in Windows Control Panel. The battery light displays charge status: ● White: The computer is connected to external power...
... the brightness on the computer. ● Charge the battery until the battery light turns white. Maximum discharge time gradually shortens, as the battery storage capacity naturally degrades. The battery charges whether the computer is on battery power. Managing low battery levels The information in a cool, dry location. Using battery power 57 NOTE: If the computer is off or in Windows Control Panel. The battery light displays charge status: ● White: The computer is connected to external power...
User Guide - Windows 7
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... safely delete to free up disk space and help the computer to the HP ProtectSmart Hard Drive Protection software Help. 64 Chapter 6 Drives Select Start > All Programs > Accessories > System Tools > Disk Defragmenter. 2. Refer to Windows Help and Support for your computer. For additional information, access the Disk Defragmenter software Help. Improving hard drive performance Using Disk Defragmenter As you use the computer, files on battery power. Click Defragment now. You may set it works...
... safely delete to free up disk space and help the computer to the HP ProtectSmart Hard Drive Protection software Help. 64 Chapter 6 Drives Select Start > All Programs > Accessories > System Tools > Disk Defragmenter. 2. Refer to Windows Help and Support for your computer. For additional information, access the Disk Defragmenter software Help. Improving hard drive performance Using Disk Defragmenter As you use the computer, files on battery power. Click Defragment now. You may set it works...
User Guide - Windows 7
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... guide: 1. To use Setup Utility for data transfer among hardware devices, including the time and date. BIOS version information (also known as installing software, running utilities, or changing Windows settings. Most software and BIOS updates on the HP Web site at http://www.hp.com. 3. To update the software, follow these steps, which contains information regarding installing and troubleshooting the file. If your computer model, product category, and series or family. Updating the BIOS To update the BIOS...
... guide: 1. To use Setup Utility for data transfer among hardware devices, including the time and date. BIOS version information (also known as installing software, running utilities, or changing Windows settings. Most software and BIOS updates on the HP Web site at http://www.hp.com. 3. To update the software, follow these steps, which contains information regarding installing and troubleshooting the file. If your computer model, product category, and series or family. Updating the BIOS To update the BIOS...
User Guide - Windows 7
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... device, or connected to an optional power source. Complete the installation by selecting Start > Computer. 2. Do not download or install a BIOS update while the computer is typically Local Disk (C:). 3. Do not insert, remove, connect, or disconnect any instructions that are displayed on the screen reports a successful installation, you connect your hard drive. At the download area, follow these steps: Updating programs and drivers 97 b. You will be downloaded. If no instructions are ready to install the update. Using...
... device, or connected to an optional power source. Complete the installation by selecting Start > Computer. 2. Do not download or install a BIOS update while the computer is typically Local Disk (C:). 3. Do not insert, remove, connect, or disconnect any instructions that are displayed on the screen reports a successful installation, you connect your hard drive. At the download area, follow these steps: Updating programs and drivers 97 b. You will be downloaded. If no instructions are ready to install the update. Using...
User Guide - Windows 7
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... 13 Software updates Click your hard drive. Select your computer model number in the Search box, and then press enter. 3. If prompted to download the driver and install it later. NOTE: In some locations you may be able to do this, click Download only to save the file to open a window containing additional information. 6. To use the HP Web site: 1. Click the option for software and driver downloads, type your operating system...
... 13 Software updates Click your hard drive. Select your computer model number in the Search box, and then press enter. 3. If prompted to download the driver and install it later. NOTE: In some locations you may be able to do this, click Download only to save the file to open a window containing additional information. 6. To use the HP Web site: 1. Click the option for software and driver downloads, type your operating system...
User Guide - Windows 7
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... up to discs, use will depend on the type of optical drive installed in time. Using Windows Backup and Restore To create a backup using them for your computer. Select Start > All Programs > Maintenance > Backup and Restore. 2. Follow the on -screen instructions. A system restore point allows you to save and name a snapshot of your mind, you want to a restore point and then change your hard drive at a specific point in your computer. Select Start > Control Panel > System and...
... up to discs, use will depend on the type of optical drive installed in time. Using Windows Backup and Restore To create a backup using them for your computer. Select Start > All Programs > Maintenance > Backup and Restore. 2. Follow the on -screen instructions. A system restore point allows you to save and name a snapshot of your mind, you want to a restore point and then change your hard drive at a specific point in your computer. Select Start > Control Panel > System and...
User Guide - Windows 7
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... ROM DVD±R SuperMulti DL Drive 39 Bluetooth device 12, 19 Bluetooth label 11 boot options 95 boot order 95 button sound 94 buttons left TouchPad 1 power 3 right TouchPad 1 TouchPad, on/off button 1 C cables eSATA 72 LAN 22 USB 71 calibrating battery 58 caps lock light, identifying 2 Card Reader Power Saving 95 CD copying 42 playing 40, 45 protecting 34 removing 43, 44 writing to 34 Certificate of Authenticity label 11 charging batteries 57, 59 compartments memory module 8 wireless module 8 components additional hardware 10 bottom 8 display...
... ROM DVD±R SuperMulti DL Drive 39 Bluetooth device 12, 19 Bluetooth label 11 boot options 95 boot order 95 button sound 94 buttons left TouchPad 1 power 3 right TouchPad 1 TouchPad, on/off button 1 C cables eSATA 72 LAN 22 USB 71 calibrating battery 58 caps lock light, identifying 2 Card Reader Power Saving 95 CD copying 42 playing 40, 45 protecting 34 removing 43, 44 writing to 34 Certificate of Authenticity label 11 charging batteries 57, 59 compartments memory module 8 wireless module 8 components additional hardware 10 bottom 8 display...
User Guide - Windows 7
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...up 29 using 29 HP Mobile Broadband Module 17 HP Mobile Broadband Module serial number label 11 HP Mobile Broadband, disabled 17 HP ProtectSmart Hard Drive Protection 64 HP USB Ethernet Adapter, connecting 22 HP Wireless Assistant software 13 hubs 71 I icons network 12, 21 wireless 12 installed drives, identifying 63 integrated webcam light, identifying 7 interference, minimizing 22 internal display switch, identifying 7 internal microphone, identifying 7, 32 Internet connection setup 15 J jacks audio-in (microphone) 6, 32, 36 audio-out (headphone) 6, 32, 36 RJ-45 (network) 6 K keyboard hotkeys...
...up 29 using 29 HP Mobile Broadband Module 17 HP Mobile Broadband Module serial number label 11 HP Mobile Broadband, disabled 17 HP ProtectSmart Hard Drive Protection 64 HP USB Ethernet Adapter, connecting 22 HP Wireless Assistant software 13 hubs 71 I icons network 12, 21 wireless 12 installed drives, identifying 63 integrated webcam light, identifying 7 interference, minimizing 22 internal display switch, identifying 7 internal microphone, identifying 7, 32 Internet connection setup 15 J jacks audio-in (microphone) 6, 32, 36 audio-out (headphone) 6, 32, 36 RJ-45 (network) 6 K keyboard hotkeys...
User Guide - Windows 7
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... Manager 99, 102 recovery partition 99 recovery, system 99, 102 region codes, DVD 41 registering fingerprints 89 regulatory information regulatory label 11 wireless certification labels 11 restore points 101 right TouchPad button, identifying 1 RJ-45 (network) jack, identifying 6 RJ-45 (network) lights, identifying 6 S safeguarding information 99 screen brightness keys 28 screen image, switching 28 scrolling TouchPad gestures 26 secondary hard drive self test 95 security cable slot 6 security cable, installing 87 Security menu 94 security, wireless 15 selecting TouchPad 25 serial number...
... Manager 99, 102 recovery partition 99 recovery, system 99, 102 region codes, DVD 41 registering fingerprints 89 regulatory information regulatory label 11 wireless certification labels 11 restore points 101 right TouchPad button, identifying 1 RJ-45 (network) jack, identifying 6 RJ-45 (network) lights, identifying 6 S safeguarding information 99 screen brightness keys 28 screen image, switching 28 scrolling TouchPad gestures 26 secondary hard drive self test 95 security cable slot 6 security cable, installing 87 Security menu 94 security, wireless 15 selecting TouchPad 25 serial number...