Resolving Start Up and No Boot Problems Checklist
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... number of a disk drive and fan turning. Connect a different AC power adapter and remove battery. Symptom: LED lights do not glow, display is black, computer does not start If LEDs do hard reset If memory or hard drive components were replaced, reinstall original components Remove memory modules and replace one-at-a-time If possible, boot to startup or boot, and displays a black screen Usually occurs if a component is installed incorrectly, or there is no battery or AC power at least 15 seconds. 3. Connect an external monitor to check display Remove...
... number of a disk drive and fan turning. Connect a different AC power adapter and remove battery. Symptom: LED lights do not glow, display is black, computer does not start If LEDs do hard reset If memory or hard drive components were replaced, reinstall original components Remove memory modules and replace one-at-a-time If possible, boot to startup or boot, and displays a black screen Usually occurs if a component is installed incorrectly, or there is no battery or AC power at least 15 seconds. 3. Connect an external monitor to check display Remove...
Resolving Start Up and No Boot Problems Checklist
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... www.hp.com for terms in error message Boot to BIOS mode (f10) and Restore the BIOS defaults (f9) Boot to BIOS mode (f10) and run Hard Drive Test Boot to Windows Advanced boot options (f8) and select Last Known Good Configuration (Advanced) Boot to Windows Advanced boot options (f8) and select Boot into Safe Mode and then Uninstall recently installed programs Symptom: Update Your Computer After Troubleshooting A Problem When the computer starts into Windows normally, you should install the latest updates and...
... www.hp.com for terms in error message Boot to BIOS mode (f10) and Restore the BIOS defaults (f9) Boot to BIOS mode (f10) and run Hard Drive Test Boot to Windows Advanced boot options (f8) and select Last Known Good Configuration (Advanced) Boot to Windows Advanced boot options (f8) and select Boot into Safe Mode and then Uninstall recently installed programs Symptom: Update Your Computer After Troubleshooting A Problem When the computer starts into Windows normally, you should install the latest updates and...
HP Notebook Reference Guide - Windows 7
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...Removing an eSATA device 38 Using optional external devices ...39 Using optional external drives 39 Using the expansion port (select models only 39 Using the docking connector (select models only 40 6 Drives ...41 Handling drives ...41 Using hard drives ...41 Improving hard drive performance 41 Using Disk Defragmenter 41 Using Disk Cleanup 42 Using HP ProtectSmart Hard Drive Protection in Windows 7 (select models only 42 Identifying HP ProtectSmart Hard Drive Protection status 43 Managing power with a parked hard drive 43 Using HP ProtectSmart Hard Drive Protection software 43 Using...
...Removing an eSATA device 38 Using optional external devices ...39 Using optional external drives 39 Using the expansion port (select models only 39 Using the docking connector (select models only 40 6 Drives ...41 Handling drives ...41 Using hard drives ...41 Improving hard drive performance 41 Using Disk Defragmenter 41 Using Disk Cleanup 42 Using HP ProtectSmart Hard Drive Protection in Windows 7 (select models only 42 Identifying HP ProtectSmart Hard Drive Protection status 43 Managing power with a parked hard drive 43 Using HP ProtectSmart Hard Drive Protection software 43 Using...
HP Notebook Reference Guide - Windows 7
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...password 51 Managing a power-on password 51 Entering a power-on password 51 Using antivirus software ...52 Using firewall software ...52 Installing critical security updates ...52 Installing an optional security cable ...53 Using the fingerprint reader (select models only 53 Locating the fingerprint reader 53 8 Setup Utility (BIOS) ...55 Starting Setup Utility ...55 Using Setup Utility ...55 Changing the language of Setup Utility 55 Navigating and selecting in Setup Utility 55 Displaying system information 56 Restoring factory default settings in Setup Utility 56 Exiting Setup Utility...
...password 51 Managing a power-on password 51 Entering a power-on password 51 Using antivirus software ...52 Using firewall software ...52 Installing critical security updates ...52 Installing an optional security cable ...53 Using the fingerprint reader (select models only 53 Locating the fingerprint reader 53 8 Setup Utility (BIOS) ...55 Starting Setup Utility ...55 Using Setup Utility ...55 Changing the language of Setup Utility 55 Navigating and selecting in Setup Utility 55 Displaying system information 56 Restoring factory default settings in Setup Utility 56 Exiting Setup Utility...
HP Notebook Reference Guide - Windows 7
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... the list. 4. Windows XP 1. Using operating system controls The Network and Sharing Center allows you to set up a new connection or network. Select Start > Connect to an existing WLAN Windows 7 1. A WLAN is a security-enabled WLAN, you are linked by a wireless router or a wireless access point. Connecting to . 3. If the network is composed of a wireless router or access point. Type the code, and then click OK to a network, manage wireless networks, and diagnose and repair network problems. Windows 7 ▲ Select Start > Control Panel > Network and Internet > Network and...
... the list. 4. Windows XP 1. Using operating system controls The Network and Sharing Center allows you to set up a new connection or network. Select Start > Connect to an existing WLAN Windows 7 1. A WLAN is a security-enabled WLAN, you are linked by a wireless router or a wireless access point. Connecting to . 3. If the network is composed of a wireless router or access point. Type the code, and then click OK to a network, manage wireless networks, and diagnose and repair network problems. Windows 7 ▲ Select Start > Control Panel > Network and Internet > Network and...
HP Notebook Reference Guide - Windows 7
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..., turn the computer on by the mobile network service provider. Disconnect all external devices connected to the Getting Started guide. 1. Roaming to another WLAN, Windows attempts to connect to that network. Using HP Mobile Broadband (select models only) HP Mobile Broadband enables your computer within range of the serial number. Refer to the Getting Started guide for the location of another network When you move your computer to use wireless wide area networks (WWANs) to access...
..., turn the computer on by the mobile network service provider. Disconnect all external devices connected to the Getting Started guide. 1. Roaming to another WLAN, Windows attempts to connect to that network. Using HP Mobile Broadband (select models only) HP Mobile Broadband enables your computer within range of the serial number. Refer to the Getting Started guide for the location of another network When you move your computer to use wireless wide area networks (WWANs) to access...
HP Notebook Reference Guide - Windows 7
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Reconnect external power and external devices. 9. Turn on by pressing the power button. Reconnect external power and external devices. 9. Bluetooth and Internet Connection Sharing (ICS) HP does not recommend setting up a personal area network (PAN) of Bluetooth is in on configuring and using Bluetooth, and Internet Connection Sharing (ICS) is enabled on the computer. Unplug the power cord from the slot. 7. The strength of Bluetooth devices. Removing a SIM NOTE: To identify the SIM slot location, refer to the computer. 4. Remove the battery. 6. Press in...
Reconnect external power and external devices. 9. Turn on by pressing the power button. Reconnect external power and external devices. 9. Bluetooth and Internet Connection Sharing (ICS) HP does not recommend setting up a personal area network (PAN) of Bluetooth is in on configuring and using Bluetooth, and Internet Connection Sharing (ICS) is enabled on the computer. Unplug the power cord from the slot. 7. The strength of Bluetooth devices. Removing a SIM NOTE: To identify the SIM slot location, refer to the computer. 4. Remove the battery. 6. Press in...
HP Notebook Reference Guide - Windows 7
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... not function properly if the correct country or region selection is located. Enter the area code, a carrier code (if necessary), and the number for accessing an outside line (if necessary). 8. The Phone and Modem Options window opens. 10. Click Printers and Other Hardware. 3. Connecting to Dial using the modem. Select Start > Control Panel. 2. Click Phone and Modem Options. 4. Click the Dialing Rules tab. 5. The New Location window opens. 6. You can switch among settings...
... not function properly if the correct country or region selection is located. Enter the area code, a carrier code (if necessary), and the number for accessing an outside line (if necessary). 8. The Phone and Modem Options window opens. 10. Click Printers and Other Hardware. 3. Connecting to Dial using the modem. Select Start > Control Panel. 2. Click Phone and Modem Options. 4. Click the Dialing Rules tab. 5. The New Location window opens. 6. You can switch among settings...
HP Notebook Reference Guide - Windows 7
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...: Windows 7 uses Sleep and Windows XP uses Standby. The term Sleep is used throughout this guide to refer to both types of power controls. Windows XP-Select Start > Turn Off Computer > Turn Off. Shut down the computer under any of the procedures are enabled at least 5 seconds. ● Disconnect the computer from external power for at the factory: Sleep and Hibernation. 20 Chapter 4 Power management Windows 7-Select Start > Shut down command closes all open programs...
...: Windows 7 uses Sleep and Windows XP uses Standby. The term Sleep is used throughout this guide to refer to both types of power controls. Windows XP-Select Start > Turn Off Computer > Turn Off. Shut down the computer under any of the procedures are enabled at least 5 seconds. ● Disconnect the computer from external power for at the factory: Sleep and Hibernation. 20 Chapter 4 Power management Windows 7-Select Start > Shut down command closes all open programs...
HP Notebook Reference Guide - Windows 7
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... Sleep, the power lights turn on the hard drive and the computer turns off. To initiate Hibernation: ▲ Windows 7-Select Start, click the arrow next to a disc or an external media card. When Hibernation is initiated, your work will return to the screen. With the computer on wakeup, you stopped working. NOTE: If you have set a password to be required on , you can initiate Sleep in Windows Control Panel. Initiating and exiting Sleep...
... Sleep, the power lights turn on the hard drive and the computer turns off. To initiate Hibernation: ▲ Windows 7-Select Start, click the arrow next to a disc or an external media card. When Hibernation is initiated, your work will return to the screen. With the computer on wakeup, you stopped working. NOTE: If you have set a password to be required on , you can initiate Sleep in Windows Control Panel. Initiating and exiting Sleep...
HP Notebook Reference Guide - Windows 7
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... battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from external power. Displaying the remaining battery charge ▲ Move the pointer over the power meter icon in case of the taskbar. Select Start > Help and Support > Troubleshoot > Power, Thermal and Mechanical. 3. Maximizing battery discharge time Battery discharge time varies depending on the features you work. Computer battery life varies, depending on power management settings, programs running on battery types, specifications...
... battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from external power. Displaying the remaining battery charge ▲ Move the pointer over the power meter icon in case of the taskbar. Select Start > Help and Support > Troubleshoot > Power, Thermal and Mechanical. 3. Maximizing battery discharge time Battery discharge time varies depending on the features you work. Computer battery life varies, depending on power management settings, programs running on battery types, specifications...
HP Notebook Reference Guide - Windows 7
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... information about ordering a replacement battery. 26 Chapter 4 Power management To reduce the risk of a used battery WARNING! A message refers you to storage. Conserving battery power ● Select low power-use settings through Power Options in Windows Control Panel. ● Turn off wireless and local area network (LAN) connections and exit modem applications when you are not using them. ● Disconnect unused external devices that are not plugged into an external power source. ● Stop, disable, or remove any external media cards that...
... information about ordering a replacement battery. 26 Chapter 4 Power management To reduce the risk of a used battery WARNING! A message refers you to storage. Conserving battery power ● Select low power-use settings through Power Options in Windows Control Panel. ● Turn off wireless and local area network (LAN) connections and exit modem applications when you are not using them. ● Disconnect unused external devices that are not plugged into an external power source. ● Stop, disable, or remove any external media cards that...
HP Notebook Reference Guide - Windows 7
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... close all programs before switching. Remove the battery from using the highperformance mode to conserve battery life. It may prompt you switch between graphics modes (select models only) Select computers are using the power-saving mode to using : ▲ Right-click on obtaining a replacement AC power adapter. Turn on the computer. ● If the power lights turn on. ● The power lights are in the notification area, and the screen image reappears. Similarly...
... close all programs before switching. Remove the battery from using the highperformance mode to conserve battery life. It may prompt you switch between graphics modes (select models only) Select computers are using the power-saving mode to using : ▲ Right-click on obtaining a replacement AC power adapter. Turn on the computer. ● If the power lights turn on. ● The power lights are in the notification area, and the screen image reappears. Similarly...
HP Notebook Reference Guide - Windows 7
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... video PC Cards and 12-V PC Cards are instructed by the PC Card manufacturer. Inserting a PC Card CAUTION: To prevent damage to install device drivers: ● Install only the device drivers for your operating system. ● Do not install other PC Cards during configuration, install only the software required for other software, such as card services, socket services, or enablers, supplied by the PC Card manufacturer to the computer and external media cards, do not insert an ExpressCard into a PC Card slot. 30 Chapter 5 External cards and devices Using PC Cards (select models...
... video PC Cards and 12-V PC Cards are instructed by the PC Card manufacturer. Inserting a PC Card CAUTION: To prevent damage to install device drivers: ● Install only the device drivers for your operating system. ● Do not install other PC Cards during configuration, install only the software required for other software, such as card services, socket services, or enablers, supplied by the PC Card manufacturer to the computer and external media cards, do not insert an ExpressCard into a PC Card slot. 30 Chapter 5 External cards and devices Using PC Cards (select models...
HP Notebook Reference Guide - Windows 7
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...'s instructions. If you are connecting a powered device, plug the device power cord into a grounded AC outlet. 3. USB drives include the following types: ● 1.44-megabyte diskette drive ● Hard drive module (a hard drive with the computer. NOTE: The computer has only one expansion port. Using optional external devices NOTE: For more information about required software and drivers, or to learn which computer port to use, refer to the powered USB port on the computer. To disconnect a powered external device, turn off...
...'s instructions. If you are connecting a powered device, plug the device power cord into a grounded AC outlet. 3. USB drives include the following types: ● 1.44-megabyte diskette drive ● Hard drive module (a hard drive with the computer. NOTE: The computer has only one expansion port. Using optional external devices NOTE: For more information about required software and drivers, or to learn which computer port to use, refer to the powered USB port on the computer. To disconnect a powered external device, turn off...
HP Notebook Reference Guide - Windows 7
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... running utilities, or changing Windows settings. For more information. Depending on -screen instructions. Using Disk Cleanup Disk Cleanup searches the hard drive for more information, refer to run during the night or at least once a month. Hard drives connected to improve the security of your permission or password for tasks such as (C:), and then click Defragment. To run Disk Cleanup: 1. NOTE: Windows includes the User Account Control feature to USB ports...
... running utilities, or changing Windows settings. For more information. Depending on -screen instructions. Using Disk Cleanup Disk Cleanup searches the hard drive for more information, refer to run during the night or at least once a month. Hard drives connected to improve the security of your permission or password for tasks such as (C:), and then click Defragment. To run Disk Cleanup: 1. NOTE: Windows includes the User Account Control feature to USB ports...
HP Notebook Reference Guide - Windows 7
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... to act as screen-saver passwords, select Start > Help and Support. Several types of characters that is a group of passwords can be available on your computer. You can use of the computer ● QuickLock (select models only) ● Power-on password ● Fingerprint reader Computer viruses Unauthorized access to data Antivirus software ● Firewall software ● Windows updates ● File encryption Unauthorized access to Setup Utility, BIOS settings, and other Administrator...
... to act as screen-saver passwords, select Start > Help and Support. Several types of characters that is a group of passwords can be available on your computer. You can use of the computer ● QuickLock (select models only) ● Power-on password ● Fingerprint reader Computer viruses Unauthorized access to data Antivirus software ● Firewall software ● Windows updates ● File encryption Unauthorized access to Setup Utility, BIOS settings, and other Administrator...
HP Notebook Reference Guide - Windows 7
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... to your computer: Windows 7-Select Start > Help and Support > Maintain. Follow the on battery power, docked in an optional docking device, or connected to reliable external power using Setup Utility. 1. Identify the BIOS update that provides software for your hard drive. NOTE: If you are ready to select the Main menu. To exit Setup Utility, use the arrow keys to install the update. Do not download or install a BIOS update while the computer is connected to an optional power source. Downloading a BIOS update CAUTION: To...
... to your computer: Windows 7-Select Start > Help and Support > Maintain. Follow the on battery power, docked in an optional docking device, or connected to reliable external power using Setup Utility. 1. Identify the BIOS update that provides software for your hard drive. NOTE: If you are ready to select the Main menu. To exit Setup Utility, use the arrow keys to install the update. Do not download or install a BIOS update while the computer is connected to an optional power source. Downloading a BIOS update CAUTION: To...
HP Notebook Reference Guide - Windows 7
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... 26 BIOS determining version 57 downloading an update 57 updating 57 Bluetooth device 2, 8 buttons media 14 power 20 volume 14 wireless 3 C cables 1394 37 eSATA 38 USB 36 CardBus PC Cards 30 checking audio functions 15 computer, traveling 26, 59 configuring audio for HDMI 18 configuring ExpressCards 32 configuring PC Cards 30 connecting to a wired network 9 connecting to an existing wireless network 5 Connection Manager 4 connector, docking 40 conservation, power 26 creating a wireless connection 2 critical battery level 21, 25 critical security updates, installing 52 D default settings...
... 26 BIOS determining version 57 downloading an update 57 updating 57 Bluetooth device 2, 8 buttons media 14 power 20 volume 14 wireless 3 C cables 1394 37 eSATA 38 USB 36 CardBus PC Cards 30 checking audio functions 15 computer, traveling 26, 59 configuring audio for HDMI 18 configuring ExpressCards 32 configuring PC Cards 30 connecting to a wired network 9 connecting to an existing wireless network 5 Connection Manager 4 connector, docking 40 conservation, power 26 creating a wireless connection 2 critical battery level 21, 25 critical security updates, installing 52 D default settings...
HP Notebook Reference Guide - Windows 7
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...devices, connecting 17 HP Connection Manager 4 HP MediaSmart 19 HP Mobile Broadband Module 7 HP ProtectSmart Hard Drive Protection 42 HP SkyRoom 16 HP USB Ethernet Adapter, connecting 12 HP Wireless Assistant 4 hubs 35 I icons network 2 wireless 2 installing critical security updates 52 optional security cable 53 Internet connection setup 6 J Java Card defined 34 inserting 35 removing 35 K keys media 14 volume 14 L lights, drive 43 local area network (LAN) cable required 12 connecting cable 12 low battery level 25 M maintenance Disk Cleanup 42 Disk Defragmenter 41 managing a power-on password...
...devices, connecting 17 HP Connection Manager 4 HP MediaSmart 19 HP Mobile Broadband Module 7 HP ProtectSmart Hard Drive Protection 42 HP SkyRoom 16 HP USB Ethernet Adapter, connecting 12 HP Wireless Assistant 4 hubs 35 I icons network 2 wireless 2 installing critical security updates 52 optional security cable 53 Internet connection setup 6 J Java Card defined 34 inserting 35 removing 35 K keys media 14 volume 14 L lights, drive 43 local area network (LAN) cable required 12 connecting cable 12 low battery level 25 M maintenance Disk Cleanup 42 Disk Defragmenter 41 managing a power-on password...