Getting Started Guide
Page 2
If you encounter problems, see the user guide. To turn them back on in the tray. 2. Use the HP printer software to the wireless network; there might be a hardware issue with the printer. Touch Print Wireless Test Report. Tip: If you are using an Ethernet cable. 2 If you have already connected the printer, you...
If you encounter problems, see the user guide. To turn them back on in the tray. 2. Use the HP printer software to the wireless network; there might be a hardware issue with the printer. Touch Print Wireless Test Report. Tip: If you are using an Ethernet cable. 2 If you have already connected the printer, you...
User Guide
Page 8
... Services...91 Solve problems using HP websites...91 Solve memory device problems...92 The printer cannot read the memory device...92 The printer cannot read photos on the memory device 92 Solve network problems...92 Solve Ethernet network problems...92 Solve wireless problems...93 Basic wireless troubleshooting...93 Advanced wireless troubleshooting...94 After resolving...
... Services...91 Solve problems using HP websites...91 Solve memory device problems...92 The printer cannot read the memory device...92 The printer cannot read photos on the memory device 92 Solve network problems...92 Solve Ethernet network problems...92 Solve wireless problems...93 Basic wireless troubleshooting...93 Advanced wireless troubleshooting...94 After resolving...
User Guide
Page 9
......117 Print resolution...117 Copy specifications...117 Fax specifications...118 Scan specifications...118 Web Services specifications...118 HP ePrint...118 Printer Apps...119 HP website specifications...119 Environmental specifications...119 Electrical specifications...119 Acoustic emission specifications...119 Memory device specifications...119 ... statement for users in Japan 122 Notice to users in Japan about the power cord...123 Noise emission statement for wireless products...127 Exposure to radio frequency radiation...128 Notice to users in Brazil...128 Notice to users in Canada...128 ...
......117 Print resolution...117 Copy specifications...117 Fax specifications...118 Scan specifications...118 Web Services specifications...118 HP ePrint...118 Printer Apps...119 HP website specifications...119 Environmental specifications...119 Electrical specifications...119 Acoustic emission specifications...119 Memory device specifications...119 ... statement for users in Japan 122 Notice to users in Japan about the power cord...123 Noise emission statement for wireless products...127 Exposure to radio frequency radiation...128 Notice to users in Brazil...128 Notice to users in Canada...128 ...
User Guide
Page 10
...setup...164 D Network setup Set up the printer for wireless communication...165 Before you begin...165 Set up the printer on your wireless network...166 Set up the printer using the HP printer software 166 Set up the printer using the Wireless Setup Wizard 166 Set up the printer using WiFi ...Protected Setup (WPS 166 Set up the printer using the embedded web server (EWS 167 Change the connection type...167 Change from an Ethernet connection to a wireless connection ...
...setup...164 D Network setup Set up the printer for wireless communication...165 Before you begin...165 Set up the printer on your wireless network...166 Set up the printer using the HP printer software 166 Set up the printer using the Wireless Setup Wizard 166 Set up the printer using WiFi ...Protected Setup (WPS 166 Set up the printer using the embedded web server (EWS 167 Change the connection type...167 Change from an Ethernet connection to a wireless connection ...
User Guide
Page 11
Contents HP wireless direct printing...171 Turn on HP wireless direct printing...172 Print from a wireless-capable mobile device...172 Print from a wireless-capable computer...172 Print from a wireless-capable computer (Windows 172 Print from a wireless-capable computer (Mac OS X 173 E Printer management tools Toolbox (Windows)...174 HP Utility (Mac OS X)...174 Embedded web server...174 About cookies...175 To open the embedded web server...175 Index...184 7
Contents HP wireless direct printing...171 Turn on HP wireless direct printing...172 Print from a wireless-capable mobile device...172 Print from a wireless-capable computer...172 Print from a wireless-capable computer (Windows 172 Print from a wireless-capable computer (Mac OS X 173 E Printer management tools Toolbox (Windows)...174 HP Utility (Mac OS X)...174 Embedded web server...174 About cookies...175 To open the embedded web server...175 Index...184 7
User Guide
Page 16
... provides easy access to the previous menu. Displays a screen where you can configure settings for wireless communication. This icon has a red border when an ink cartridge needs attention. For more information about the icons that HP ePrint is for planning purposes only. NOTE: Ink level warnings and indicators provide estimates for infrastructure...
... provides easy access to the previous menu. Displays a screen where you can configure settings for wireless communication. This icon has a red border when an ink cartridge needs attention. For more information about the icons that HP ePrint is for planning purposes only. NOTE: Ink level warnings and indicators provide estimates for infrastructure...
User Guide
Page 60
... schedule the delivery of the following Web Services: • HP ePrint • Printer Apps HP ePrint HP ePrint is a free service from HP that can use these web features if the printer is connected using an Ethernet cable or wireless connection). You can send an email, you to easily locate...enable Web Services on the printer. 6 Web Services The printer offers innovative, web-enabled solutions that allows you to print to your HP ePrint-enabled printer anytime, from any location. If you can also scan and store your documents digitally on the print preview screen. Printer...
... schedule the delivery of the following Web Services: • HP ePrint • Printer Apps HP ePrint HP ePrint is a free service from HP that can use these web features if the printer is connected using an Ethernet cable or wireless connection). You can send an email, you to easily locate...enable Web Services on the printer. 6 Web Services The printer offers innovative, web-enabled solutions that allows you to print to your HP ePrint-enabled printer anytime, from any location. If you can also scan and store your documents digitally on the print preview screen. Printer...
User Guide
Page 61
...proxy details, contact your computer, you do not have to repeat the instructions from step 1 to set up HP ePrint. If you are connected to the Internet using either an Ethernet or wireless connection. • Set up Web Services using the printer control panel • Set up Web Services using... the embedded web server • Set up Web Services using the HP printer software Set up Web Services using the embedded web...
...proxy details, contact your computer, you do not have to repeat the instructions from step 1 to set up HP ePrint. If you are connected to the Internet using either an Ethernet or wireless connection. • Set up Web Services using the printer control panel • Set up Web Services using... the embedded web server • Set up Web Services using the HP printer software Set up Web Services using the embedded web...
User Guide
Page 95
...a phone cord or a crossover cable to connect the printer to the network and that you are connecting the printer using a wireless connection, make sure the wireless network is functioning properly. NOTE: You cannot use Web Services. If these settings in either the printer control panel. TIP: ... Solve problems using Web Services If you are using (such as HP ePrint and Printer Apps, check the following: • Make sure the printer is connected to the Internet using an Ethernet or wireless connection. For more information, see Web Services specifications. • If your network ...
...a phone cord or a crossover cable to connect the printer to the network and that you are connecting the printer using a wireless connection, make sure the wireless network is functioning properly. NOTE: You cannot use Web Services. If these settings in either the printer control panel. TIP: ... Solve problems using Web Services If you are using (such as HP ePrint and Printer Apps, check the following: • Make sure the printer is connected to the Internet using an Ethernet or wireless connection. For more information, see Web Services specifications. • If your network ...
User Guide
Page 96
... ◦ Some memory devices have the printer serviced. This section contains the following topics: • Solve Ethernet network problems • Solve wireless problems • Reset the Printer Network Settings Solve Ethernet network problems If you are unable to connect the printer to connect or use the .... ◦ Make sure that the memory device is working correctly by using a computer running Windows, you can visit the HP online support website at www.hp.com/support for dirt or material that the memory device is turned on the memory device • Check the memory device ...
... ◦ Some memory devices have the printer serviced. This section contains the following topics: • Solve Ethernet network problems • Solve wireless problems • Reset the Printer Network Settings Solve Ethernet network problems If you are unable to connect the printer to connect or use the .... ◦ Make sure that the memory device is working correctly by using a computer running Windows, you can visit the HP online support website at www.hp.com/support for dirt or material that the memory device is turned on the memory device • Check the memory device ...
User Guide
Page 97
... a network communication issue. NOTE: If your printer supports Ethernet networking, make sure that can visit the HP online support website at www.hp.com/support for wireless connection but the wireless light is still blinking, restart components of the wireless capabilities. To use this order: router first and then the printer. Step 1 - For more information...
... a network communication issue. NOTE: If your printer supports Ethernet networking, make sure that can visit the HP online support website at www.hp.com/support for wireless connection but the wireless light is still blinking, restart components of the wireless capabilities. To use this order: router first and then the printer. Step 1 - For more information...
User Guide
Page 98
... is blocking communication 94 Solve a problem Explanation The wireless capabilities are still unable to use the printer over a Virtual Private Network (VPN) • Step 4: Make sure the printer is online and ready • Step 5: Make sure the HP printer labeled (Network) is connected to the following ...steps in the order presented: • Step 1: Make sure your network • Step 2: Make sure that might help solve the problem. The Wireless light is connected to your computer is on...
... is blocking communication 94 Solve a problem Explanation The wireless capabilities are still unable to use the printer over a Virtual Private Network (VPN) • Step 4: Make sure the printer is online and ready • Step 5: Make sure the HP printer labeled (Network) is connected to the following ...steps in the order presented: • Step 1: Make sure your network • Step 2: Make sure that might help solve the problem. The Wireless light is connected to your computer is on...
User Guide
Page 99
...router, the Ethernet cable, or your AirPort connection, click System Preferences in the window. If you cannot use this tool, visit the HP Wireless Printing Center (www.hp.com/go/wirelessprinting), and then click Print and Scan Doctor in the Dock, and then click Network. Or Right-click an empty ...Solve network problems 95 If the computer is connected to . NOTE: Mac computers do not see if the indicator lights are not using HP printers on and which wireless network your computer should change to see lights, there might be a problem with the router, the Ethernet cable, or your...
...router, the Ethernet cable, or your AirPort connection, click System Preferences in the window. If you cannot use this tool, visit the HP Wireless Printing Center (www.hp.com/go/wirelessprinting), and then click Print and Scan Doctor in the Dock, and then click Network. Or Right-click an empty ...Solve network problems 95 If the computer is connected to . NOTE: Mac computers do not see if the indicator lights are not using HP printers on and which wireless network your computer should change to see lights, there might be a problem with the router, the Ethernet cable, or your...
User Guide
Page 100
... is plugged into the back of the printer. Follow the steps described in this tool, visit the HP Wireless Printing Center (www.hp.com/go/wirelessprinting), and then click Print and Scan Doctor in the Current Configuration setction, which indicates your printer has the valid IP ...you can verify if they are using a computer running Windows, use the HP Print and Scan Doctor to your network If your printer is using HP printers on home network. For information about connecting the printer to print the wireless test page, see Embedded web server. 96 Solve a problem either your...
... is plugged into the back of the printer. Follow the steps described in this tool, visit the HP Wireless Printing Center (www.hp.com/go/wirelessprinting), and then click Print and Scan Doctor in the Current Configuration setction, which indicates your printer has the valid IP ...you can verify if they are using a computer running Windows, use the HP Print and Scan Doctor to your network If your printer is using HP printers on home network. For information about connecting the printer to print the wireless test page, see Embedded web server. 96 Solve a problem either your...
User Guide
Page 101
...need to see if your browser, you from the VPN. TIP: To use the printer, your network administrator or the person who set up the wireless network. Click Start, and then click Printers, Printers and Faxes, or Devices and Printers. - b. If you can connect the printer to the next... For more information, see Embedded web server. C: Check your operating system: Windows 1. On your computer is online and ready If you have the HP software installed, you can access the EWS, try using the printer over the network (such as you continue to use the printer while connected to...
...need to see if your browser, you from the VPN. TIP: To use the printer, your network administrator or the person who set up the wireless network. Click Start, and then click Printers, Printers and Faxes, or Devices and Printers. - b. If you can connect the printer to the next... For more information, see Embedded web server. C: Check your operating system: Windows 1. On your computer is online and ready If you have the HP software installed, you can access the EWS, try using the printer over the network (such as you continue to use the printer while connected to...
User Guide
Page 102
... second version of the printer driver that the network defaults have difficulties printing or connecting to use this tool, visit the HP Wireless Printing Center www.hp.com/go /wirelessprinting, and then click Firewall Help in your computer, and then try to print, scan, or fax to the... wireless network using the Wireless Setup Wizard. 98 Solve a problem For more information, visit the HP Wireless Printing Center www.hp.com/go / wirelessprinting, and then click Print and Scan Doctor in the Quick Links section....
... second version of the printer driver that the network defaults have difficulties printing or connecting to use this tool, visit the HP Wireless Printing Center www.hp.com/go /wirelessprinting, and then click Firewall Help in your computer, and then try to print, scan, or fax to the... wireless network using the Wireless Setup Wizard. 98 Solve a problem For more information, visit the HP Wireless Printing Center www.hp.com/go / wirelessprinting, and then click Print and Scan Doctor in the Quick Links section....
User Guide
Page 103
... and using either an Ethernet or a wireless connection. Having more than one firewall enabled at www.hp.com/support for this action" or "create a rule for information and utilities that can help you correct many common printer problems. Solve ...such as: • Printer not found . If you are using your printer with personal firewall software, visit www.hp.com/go/ wirelessprinting, and then click Firewall Help in the Wireless Network Help section. Solve printer management problems This section provides solutions to "allow any firewall settings from default, try turning...
... and using either an Ethernet or a wireless connection. Having more than one firewall enabled at www.hp.com/support for this action" or "create a rule for information and utilities that can help you correct many common printer problems. Solve ...such as: • Printer not found . If you are using your printer with personal firewall software, visit www.hp.com/go/ wirelessprinting, and then click Firewall Help in the Wireless Network Help section. Solve printer management problems This section provides solutions to "allow any firewall settings from default, try turning...
User Guide
Page 104
....hp.com/support. For more information, see Embedded web server specifications. • If your web browser. • Make sure JavaScript and cookies are on or blinking except the Ready light, which should be on and working correctly. On the printer control panel, touch (Wireless),..., the IP address is correct. TIP: You can help you correct many common printer problems. • Hardware installation suggestions • HP software installation suggestions Hardware installation suggestions Check the printer • Make sure that no lights are enabled in the box, and then click...
....hp.com/support. For more information, see Embedded web server specifications. • If your web browser. • Make sure JavaScript and cookies are on or blinking except the Ready light, which should be on and working correctly. On the printer control panel, touch (Wireless),..., the IP address is correct. TIP: You can help you correct many common printer problems. • Hardware installation suggestions • HP software installation suggestions Hardware installation suggestions Check the printer • Make sure that no lights are enabled in the box, and then click...
User Guide
Page 106
When you can go to get more information about how to set up a Fax Text and how to run a Wireless Network Test. Understand the network configuration page If the printer is connected to a network, you can use the network configuration page to view the network ...
When you can go to get more information about how to set up a Fax Text and how to run a Wireless Network Test. Understand the network configuration page If the printer is connected to a network, you can use the network configuration page to view the network ...
User Guide
Page 107
... default gateway, as well as the hardware address of the printer. 3. 802.11 Wireless: Shows information about your own network signal strength is good and change the wireless communication setup using the Wireless Setup Wizard. Understand the network configuration page 103 Touch Reports, and then touch Network ... the network list to print this page before calling. troubleshoot network connectivity problems. If you need to call HP, it is often useful to view if your wireless network connection, such as the host name, IP address, subnet mask, default gateway, and server. To print...
... default gateway, as well as the hardware address of the printer. 3. 802.11 Wireless: Shows information about your own network signal strength is good and change the wireless communication setup using the Wireless Setup Wizard. Understand the network configuration page 103 Touch Reports, and then touch Network ... the network list to print this page before calling. troubleshoot network connectivity problems. If you need to call HP, it is often useful to view if your wireless network connection, such as the host name, IP address, subnet mask, default gateway, and server. To print...