HP Jetdirect External Print Server Products - External USB Compatibility
Page 2
...software and no longer support it. Supported Printer lists Due to various product limitations, not all USB external print servers support the same set of the newer USB printers cannot be sure your firmware on the CPL for the Laserjet AIO's and Officejet Pro's. As always, be supported. HP Officejet... the en3700 which are USB 2.0 Hi-Speed will break down the supported printers for each HP USB Jetdirect print server. HP Jetdirect en1700 Supported with USB 1.1 in many cases no longer rely on Laserjet MFP's. HP Officejet Pro K8600, L7300, L7500, L7600, L7700, 6200, 8500, and 9100...
...software and no longer support it. Supported Printer lists Due to various product limitations, not all USB external print servers support the same set of the newer USB printers cannot be sure your firmware on the CPL for the Laserjet AIO's and Officejet Pro's. As always, be supported. HP Officejet... the en3700 which are USB 2.0 Hi-Speed will break down the supported printers for each HP USB Jetdirect print server. HP Jetdirect en1700 Supported with USB 1.1 in many cases no longer rely on Laserjet MFP's. HP Officejet Pro K8600, L7300, L7500, L7600, L7700, 6200, 8500, and 9100...
User Guide
Page 6
...Open the HP Utility...32 HP Utility...32 Understand the printer status page 32 Understand the network configuration status report 34 Configure the device (Windows 35 Direct connection...35 To install the software before connecting the device (recommended 35 To connect the device before installing the software 35 To... computers 37 Install the printer driver using Add Printer 38 Configure the device (Mac OS X 38 To install the software for network or direct connection 38 To share the device on a locally shared network 38 Configure your firewall to work with HP devices (Windows only 39...
...Open the HP Utility...32 HP Utility...32 Understand the printer status page 32 Understand the network configuration status report 34 Configure the device (Windows 35 Direct connection...35 To install the software before connecting the device (recommended 35 To connect the device before installing the software 35 To... computers 37 Install the printer driver using Add Printer 38 Configure the device (Mac OS X 38 To install the software for network or direct connection 38 To share the device on a locally shared network 38 Configure your firewall to work with HP devices (Windows only 39...
User Guide
Page 7
......88 Solve device management problems 89 Embedded Web server cannot be opened 89 Solve network problems...90 Troubleshoot installation issues 91 Hardware installation suggestions 91 Software installation suggestions 93 Solve network problems...93 3
......88 Solve device management problems 89 Embedded Web server cannot be opened 89 Solve network problems...90 Troubleshoot installation issues 91 Hardware installation suggestions 91 Software installation suggestions 93 Solve network problems...93 3
User Guide
Page 10
... information about printhead health and access to view status information, change settings, and manage the device. Typically installed with the device software. For more information, see Toolbox (Windows). 1 Get started Available from the Web site. Contains tools to resolve problems. •... Readme file and release notes Device management tools (network connection) Toolbox (Microsoft® Windows®) HP Utility (Mac OS X) Control panel Logs and reports Description Location Provide late-breaking information and troubleshooting tips. For more information,...
... information about printhead health and access to view status information, change settings, and manage the device. Typically installed with the device software. For more information, see Toolbox (Windows). 1 Get started Available from the Web site. Contains tools to resolve problems. •... Readme file and release notes Device management tools (network connection) Toolbox (Microsoft® Windows®) HP Utility (Mac OS X) Control panel Logs and reports Description Location Provide late-breaking information and troubleshooting tips. For more information,...
User Guide
Page 11
...print quality of your product, as well as access to help determine which supplies are available for people with the device software. Find the device model number In addition to the model name that appears on the front of features that make it...this number to the HP photo and imaging software. Visual Accessibility 7 For more information, see Use the HP Solution Center (Windows). The model number is printed on the devices you to contact HP. For more information, see Obtain HP telephone support. HP Web sites Provide the latest printer software, and product and ...
...print quality of your product, as well as access to help determine which supplies are available for people with the device software. Find the device model number In addition to the model name that appears on the front of features that make it...this number to the HP photo and imaging software. Visual Accessibility 7 For more information, see Use the HP Solution Center (Windows). The model number is printed on the devices you to contact HP. For more information, see Obtain HP telephone support. HP Web sites Provide the latest printer software, and product and ...
User Guide
Page 12
... buttons, paper trays, and paper guides can be operated by users with mobility impairments, the device software functions can be executed through the use of this product and HP's commitment to -text applications. For accessibility information for users with visual impairments or low vision through.... Support For more details about the accessibility of your operating system's accessibility options and features. Chapter 1 The device software is accessible for Mac OS X, visit the Apple Web site at www.hp.com/accessibility. Mobility For users with limited strength and reach.
... buttons, paper trays, and paper guides can be operated by users with mobility impairments, the device software functions can be executed through the use of this product and HP's commitment to -text applications. For accessibility information for users with visual impairments or low vision through.... Support For more details about the accessibility of your operating system's accessibility options and features. Chapter 1 The device software is accessible for Mac OS X, visit the Apple Web site at www.hp.com/accessibility. Mobility For users with limited strength and reach.
User Guide
Page 14
...All features resident on a locally shared network in this guide for best performance Supported software features Setup instructions One computer connected with a USB cable to the rear USB 2.0 ... port 3 Power input 4 Rear access panel Connection information Description USB connection Ethernet (wired) connection Printer sharing Recommended number of connected computers for further instructions. Follow the instructions in To share the device...Power light turns off before unplugging the power cord or turning off the HP product by pressing the Power button located on at all times, or...
...All features resident on a locally shared network in this guide for best performance Supported software features Setup instructions One computer connected with a USB cable to the rear USB 2.0 ... port 3 Power input 4 Rear access panel Connection information Description USB connection Ethernet (wired) connection Printer sharing Recommended number of connected computers for further instructions. Follow the instructions in To share the device...Power light turns off before unplugging the power cord or turning off the HP product by pressing the Power button located on at all times, or...
User Guide
Page 26
... size tab, and then select the customized paper size. 11. Open the printer driver, select the Printing Shortcuts tab, and select the printing shortcut for the size in a software application and assign the image size. Verify that you have selected the HP device. 4. For more information, see Load media. 2. Click OK. 8. Open the...
... size tab, and then select the customized paper size. 11. Open the printer driver, select the Printing Shortcuts tab, and select the printing shortcut for the size in a software application and assign the image size. Verify that you have selected the HP device. 4. For more information, see Load media. 2. Click OK. 8. Open the...
User Guide
Page 29
... management tools. For information about the following topics: • Manage the device • Use device management tools • Understand the printer status page • Understand the network configuration status report • Configure the device (Windows) • Configure the device (Mac OS... X) • Configure your firewall to work with HP devices (Windows only) • Advanced firewall information • Uninstall and reinstall the software Manage the device The following topics: • Monitor the device • Administer the device ...
... management tools. For information about the following topics: • Manage the device • Use device management tools • Understand the printer status page • Understand the network configuration status report • Configure the device (Windows) • Configure the device (Mac OS... X) • Configure your firewall to work with HP devices (Windows only) • Advanced firewall information • Uninstall and reinstall the software Manage the device The following topics: • Monitor the device • Administer the device ...
User Guide
Page 39
... 2. Configure the device (Windows) 35 If you do not turn it after you with USB cables without reinstalling the device software. When setting up the device, HP recommends that are running . Close any applications that you connect it off or unplug the cable from the device while the ...installation program is designed to install a printer driver on the device, do so, the installation program will not finish. Insert the ...
... 2. Configure the device (Windows) 35 If you do not turn it after you with USB cables without reinstalling the device software. When setting up the device, HP recommends that are running . Close any applications that you connect it off or unplug the cable from the device while the ...installation program is designed to install a printer driver on the device, do so, the installation program will not finish. Insert the ...
User Guide
Page 41
...onscreen instructions to the CD drive of network you to your Printers folder. • Add the device and install the software from the device's network port and connect the device to use the network device must install the software on client computers. Install the device on the computers that will... Setup.exe. 4. This method does not allow you have: • Client/server network: If your network. Install the device software on both types of networks using Add Printer. • On the network, browse to the device and drag it to share the full functionality of the CD. Close any...
...onscreen instructions to the CD drive of network you to your Printers folder. • Add the device and install the software from the device's network port and connect the device to use the network device must install the software on client computers. Install the device on the computers that will... Setup.exe. 4. This method does not allow you have: • Client/server network: If your network. Install the device software on both types of networks using Add Printer. • On the network, browse to the device and drag it to share the full functionality of the CD. Close any...
User Guide
Page 42
...To share the device on a wired network, connect the Ethernet cable before installing the software. 1. Use this configuration only in the network path or queue name of shared printers. 6. Double-click Add Printer, and then click Next. 3. When prompted, connect the device to select the ...computer users who want to the device. 38 Configure and manage Click Start, then click Printers or Printers and Faxes. - Click Next and follow the onscreen instructions. 3. Double-click the Install HP Software icon. 2. This section contains the following : Type in small groups or when usage ...
...To share the device on a wired network, connect the Ethernet cable before installing the software. 1. Use this configuration only in the network path or queue name of shared printers. 6. Double-click Add Printer, and then click Next. 3. When prompted, connect the device to select the ...computer users who want to the device. 38 Configure and manage Click Start, then click Printers or Printers and Faxes. - Click Next and follow the onscreen instructions. 3. Double-click the Install HP Software icon. 2. This section contains the following : Type in small groups or when usage ...
User Guide
Page 43
... in the Print menu. Configure your device. If the HP software cannot find the HP device during installation Configure your firewall to Format for the device that are using the shared device must have device sharing software installed, and the driver or PPD for , select Shared Printers, and then select your firewall to work with other...
... in the Print menu. Configure your device. If the HP software cannot find the HP device during installation Configure your firewall to Format for the device that are using the shared device must have device sharing software installed, and the driver or PPD for , select Shared Printers, and then select your firewall to work with other...
User Guide
Page 44
... from the internet. If this occurs, and if you are using a computer running Windows, check that HP software is not trusted by your HP device and might need to use the HP device over the network. NOTE: Not all computers on the local subnet, computers and devices in your ...firewall configuration utility, look for the following parts are also used by your firewall to any that appeared when you installed the HP software. Chapter 3 (and you know the HP device is on the network), or you have the option to your firewall's list of trusted applications; Incoming ports (UDP...
... from the internet. If this occurs, and if you are using a computer running Windows, check that HP software is not trusted by your HP device and might need to use the HP device over the network. NOTE: Not all computers on the local subnet, computers and devices in your ...firewall configuration utility, look for the following parts are also used by your firewall to any that appeared when you installed the HP software. Chapter 3 (and you know the HP device is on the network), or you have the option to your firewall's list of trusted applications; Incoming ports (UDP...
User Guide
Page 45
.../ Remove Programs. - There are deleted. 7. Or Click Start, click Control Panel, and then click Uninstall a program. 4. Uninstall and reinstall the software 41 Follow the onscreen instructions. 6. To uninstall from a Windows computer, method 1 1. Other programs that came with the device. Make sure to remove...8226; UDP port: 427 • TCP ports: 9220, 9500 HP device status UDP port: 161 Faxing • UDP port: 427 • TCP port: 9220 HP device installation UDP port: 427 Uninstall and reinstall the software If your installation is incomplete, or if you connected the USB cable...
.../ Remove Programs. - There are deleted. 7. Or Click Start, click Control Panel, and then click Uninstall a program. 4. Uninstall and reinstall the software 41 Follow the onscreen instructions. 6. To uninstall from a Windows computer, method 1 1. Other programs that came with the device. Make sure to remove...8226; UDP port: 427 • TCP ports: 9220, 9500 HP device status UDP port: 161 Faxing • UDP port: 427 • TCP port: 9220 HP device installation UDP port: 427 Uninstall and reinstall the software If your installation is incomplete, or if you connected the USB cable...
User Guide
Page 46
NOTE: It is important that you have reinstalled the software. Double-click Hewlett-Packard. 4. Double-click HP Uninstaller. 5. After connecting and turning on . Or Click Start, click Control Panel, and then click Uninstall a program. 2. Disconnect the device from ... wait several minutes for all of the Plug and Play events to your computer. 10. NOTE: It is important that you might have reinstalled the software. Select Uninstall and follow the onscreen directions. 4. Chapter 3 9. To uninstall from a Macintosh computer 1. Do not connect the device to complete. 11...
NOTE: It is important that you have reinstalled the software. Double-click Hewlett-Packard. 4. Double-click HP Uninstaller. 5. After connecting and turning on . Or Click Start, click Control Panel, and then click Uninstall a program. 2. Disconnect the device from ... wait several minutes for all of the Plug and Play events to your computer. 10. NOTE: It is important that you might have reinstalled the software. Select Uninstall and follow the onscreen directions. 4. Chapter 3 9. To uninstall from a Macintosh computer 1. Do not connect the device to complete. 11...
User Guide
Page 52
...Web server: Click the Settings tab, click Device Services in the left pane, select Print Quality Report from the drop-down list in the HP product. Chapter 4 If you are unhappy with the quality of your prints, a Print Quality Diagnostic page can still continue to collect the... then click Print a Print Quality Diagnostics page and follow the onscreen instructions. • HP Utility (Mac OS X): Click Print Quality Diagnostics and then click Print Page. 48 Maintain and troubleshoot NOTE: If you can have many causes: software settings, a poor image file, or the printing system itself.
...Web server: Click the Settings tab, click Device Services in the left pane, select Print Quality Report from the drop-down list in the HP product. Chapter 4 If you are unhappy with the quality of your prints, a Print Quality Diagnostic page can still continue to collect the... then click Print a Print Quality Diagnostics page and follow the onscreen instructions. • HP Utility (Mac OS X): Click Print Quality Diagnostics and then click Print Page. 48 Maintain and troubleshoot NOTE: If you can have many causes: software settings, a poor image file, or the printing system itself.
User Guide
Page 58
... Clear a jam in their correct color-coded slots. If you installed with the product or another software application to replace supplies or have a print quality problem, here are some other things you can print a printer status page. When the device is connected firmly to the device. For more information, see Electrical .... • The rear access panel is in the tray and is on the other cables are working correctly. If that does not work, contact HP. align the printer. The problem might not appear on and not blinking. For voltage requirements, see Understand the...
... Clear a jam in their correct color-coded slots. If you installed with the product or another software application to replace supplies or have a print quality problem, here are some other things you can print a printer status page. When the device is connected firmly to the device. For more information, see Electrical .... • The rear access panel is in the tray and is on the other cables are working correctly. If that does not work, contact HP. align the printer. The problem might not appear on and not blinking. For voltage requirements, see Understand the...
User Guide
Page 59
...you are not using or restart the computer before attempting the task again. Check the device software settings Print speed is slower when Best or Maximum dpi is selected as the default in the Printers folder. For Mac OS X (v10.5) open System Preferences, select Print & Fax, and...cartridges until print quality becomes unacceptable. NOTE: Ink level alerts and indicators provide estimates for the device. When the printhead overheats, the printer slows down to cool. To increase the print speed, select different print settings in the ink cartridges. Low ink levels Check the ...
...you are not using or restart the computer before attempting the task again. Check the device software settings Print speed is slower when Best or Maximum dpi is selected as the default in the Printers folder. For Mac OS X (v10.5) open System Preferences, select Print & Fax, and...cartridges until print quality becomes unacceptable. NOTE: Ink level alerts and indicators provide estimates for the device. When the printhead overheats, the printer slows down to cool. To increase the print speed, select different print settings in the ink cartridges. Low ink levels Check the ...
User Guide
Page 61
For more information, see Change print settings. For more information, see Load media. See the release notes for known software conflicts, refer to the application's documentation, or contact the software manufacturer for the document do not work, the problem may be cut off at the edges of the page, make sure ... the margin settings If the text or graphics are using. • Make sure the media size selected in the printer driver match the size of media loaded in the printer driver. Placement of the text or graphics is wrong Check how the media is loaded Make sure the media width and...
For more information, see Change print settings. For more information, see Load media. See the release notes for known software conflicts, refer to the application's documentation, or contact the software manufacturer for the document do not work, the problem may be cut off at the edges of the page, make sure ... the margin settings If the text or graphics are using. • Make sure the media size selected in the printer driver match the size of media loaded in the printer driver. Placement of the text or graphics is wrong Check how the media is loaded Make sure the media width and...