User Guide
Page 6
...)...29 Open the Toolbox...30 Toolbox tabs ...30 Network Toolbox...31 Use the HP Solution Center (Windows 31 HP Utility (Mac OS X)...31 Open the HP Utility...32 HP Utility...32 Understand the printer status page 32 Understand the network configuration status report 34 Configure the device (... 40 Uninstall and reinstall the software 41 4 Maintain and troubleshoot Work with ink cartridges...43 Information on ink cartridges and the printhead 43 Check the estimated ink levels 44 Replace the ink cartridges 45 Usage information collection 47 Print and evaluate a print quality report 48 To...
...)...29 Open the Toolbox...30 Toolbox tabs ...30 Network Toolbox...31 Use the HP Solution Center (Windows 31 HP Utility (Mac OS X)...31 Open the HP Utility...32 HP Utility...32 Understand the printer status page 32 Understand the network configuration status report 34 Configure the device (... 40 Uninstall and reinstall the software 41 4 Maintain and troubleshoot Work with ink cartridges...43 Information on ink cartridges and the printhead 43 Check the estimated ink levels 44 Replace the ink cartridges 45 Usage information collection 47 Print and evaluate a print quality report 48 To...
User Guide
Page 8
... maintenance 96 Printhead problem - The printhead appears to print...106 Ink Service Capacity Warning 106 Previously used genuine HP cartridge 107 General printer error...107 5 Control-panel lights reference Interpreting control-panel lights 108 A HP supplies Order printing supplies online 114 Supplies...114 Ink cartridges...114 HP media...115 B Support and warranty Obtain electronic support...116 4
... maintenance 96 Printhead problem - The printhead appears to print...106 Ink Service Capacity Warning 106 Previously used genuine HP cartridge 107 General printer error...107 5 Control-panel lights reference Interpreting control-panel lights 108 A HP supplies Order printing supplies online 114 Supplies...114 Ink cartridges...114 HP media...115 B Support and warranty Obtain electronic support...116 4
User Guide
Page 9
...numbers 119 Placing a call...120 After the phone support period 120 Additional warranty options 120 HP Korea customer support 120 Hewlett-Packard limited warranty statement 121 Ink cartridge warranty information 122 Prepare the device for shipment 122 C Device specifications Physical specifications...123 ... conformity...129 Environmental product stewardship program 130 Paper use...130 Plastics...130 Material safety data sheets 130 Recycling program...130 HP inkjet supplies recycling program 130 Disposal of waste equipment by users in private households in the European Union...131 Power...
...numbers 119 Placing a call...120 After the phone support period 120 Additional warranty options 120 HP Korea customer support 120 Hewlett-Packard limited warranty statement 121 Ink cartridge warranty information 122 Prepare the device for shipment 122 C Device specifications Physical specifications...123 ... conformity...129 Environmental product stewardship program 130 Paper use...130 Plastics...130 Material safety data sheets 130 Recycling program...130 HP inkjet supplies recycling program 130 Disposal of waste equipment by users in private households in the European Union...131 Power...
User Guide
Page 11
...device software. (continued) Resource Description Location Printer status report • Device information: ◦ Product name ◦ Model number For more information, see Use the HP Solution Center (Windows). HP Web sites Provide the latest printer software, and product and support information. You... the device, near the ink cartridges area. The model number is printed on the devices you have installed, the HP Solution Center provides additional features, such as when obtaining support. www.hp.com/support www.hp.com HP telephone support Lists information to change...
...device software. (continued) Resource Description Location Printer status report • Device information: ◦ Product name ◦ Model number For more information, see Use the HP Solution Center (Windows). HP Web sites Provide the latest printer software, and product and support information. You... the device, near the ink cartridges area. The model number is printed on the devices you have installed, the HP Solution Center provides additional features, such as when obtaining support. www.hp.com/support www.hp.com HP telephone support Lists information to change...
User Guide
Page 13
1 Control panel 2 Output tray 3 Input tray 4 Width guides 5 Top cover 6 Ink cartridges 7 Printhead latch 8 Printhead Control panel For more information about interpreting control-panel lights, see Control-panel lights reference. 1 Power button and light 2 Resume button and light 3 Cancel button 4 Network button and light 5 Ink cartridge lights 3 5 4 21 Understand the device parts 9
1 Control panel 2 Output tray 3 Input tray 4 Width guides 5 Top cover 6 Ink cartridges 7 Printhead latch 8 Printhead Control panel For more information about interpreting control-panel lights, see Control-panel lights reference. 1 Power button and light 2 Resume button and light 3 Cancel button 4 Network button and light 5 Ink cartridge lights 3 5 4 21 Understand the device parts 9
User Guide
Page 17
... and other everyday documents. HP Photo Value Packs: HP Photo Value Packs conveniently package Original HP ink cartridges and HP Advanced Photo Paper to use this time, some portions of printing affordable professional photos with any inkjet printer. Get sharp, crisp images when you time and take the guesswork out of the HP Web site are heavy...
... and other everyday documents. HP Photo Value Packs: HP Photo Value Packs conveniently package Original HP ink cartridges and HP Advanced Photo Paper to use this time, some portions of printing affordable professional photos with any inkjet printer. Get sharp, crisp images when you time and take the guesswork out of the HP Web site are heavy...
User Guide
Page 18
...that conforms to the device specifications. NOTE: At this paper with cutouts or perforations 14 Use the device Depending on your HP printer. HP Advanced Photo Paper This thick photo paper features an instant-dry finish for easy handling. Your prints have been designed to the...the tray. It is damaged, curled, or wrinkled ◦ Media with any inkjet printer. HP Photo Value Packs: HP Photo Value Packs conveniently package Original HP ink cartridges and HP Advanced Photo Paper to www.hp.com/buy/supplies. glossy or soft gloss (satin matte). This affordable, photo paper...
...that conforms to the device specifications. NOTE: At this paper with cutouts or perforations 14 Use the device Depending on your HP printer. HP Advanced Photo Paper This thick photo paper features an instant-dry finish for easy handling. Your prints have been designed to the...the tray. It is damaged, curled, or wrinkled ◦ Media with any inkjet printer. HP Photo Value Packs: HP Photo Value Packs conveniently package Original HP ink cartridges and HP Advanced Photo Paper to www.hp.com/buy/supplies. glossy or soft gloss (satin matte). This affordable, photo paper...
User Guide
Page 30
...avoid possible printing delays. Device control panel Embedded Web server Toolbox (Windows) HP Utility (Mac OS X) HP Solution Center to display the Cartridge Details button. Ink cartridge information: Click the Estimated Ink Levels tab to view the ink-level information... ... When you receive a low-ink alert, consider having a replacement cartridge available to view information about replacement cartridges.* Ink cartridge information: Click Supplies Status. * Provides current status of ink cartridges. • Printer status information: Click the Information tab, and then click a selection in...
...avoid possible printing delays. Device control panel Embedded Web server Toolbox (Windows) HP Utility (Mac OS X) HP Solution Center to display the Cartridge Details button. Ink cartridge information: Click the Estimated Ink Levels tab to view the ink-level information... ... When you receive a low-ink alert, consider having a replacement cartridge available to view information about replacement cartridges.* Ink cartridge information: Click Supplies Status. * Provides current status of ink cartridges. • Printer status information: Click the Information tab, and then click a selection in...
User Guide
Page 33
...avoid possible printing delays. After opening the embedded Web server, you can bookmark it quickly. • Windows taskbar: Right-click the HP Digital Imaging Monitor icon, point to the device you can be installed from the installation CD by using these settings. Order Supplies ...connects you receive a low-ink alert, consider having a replacement cartridge available to other e-services. NOTE: The Toolbox can use to online ordering of device events (such as errors). The IP address and...
...avoid possible printing delays. After opening the embedded Web server, you can bookmark it quickly. • Windows taskbar: Right-click the HP Digital Imaging Monitor icon, point to the device you can be installed from the installation CD by using these settings. Order Supplies ...connects you receive a low-ink alert, consider having a replacement cartridge available to other e-services. NOTE: The Toolbox can use to online ordering of device events (such as errors). The IP address and...
User Guide
Page 34
...HP Digital Imaging Monitor in the taskbar, point to print the print-quality diagnostic report of the device. Open the document that you are not available for all countries/regions. • Cartridge Details: Shows order numbers of the device. Click Feature tab and click Printer...a low-ink alert, consider having a replacement cartridge available to print the printer status page of the installed ink cartridges. • Printer Status Page: Allows you want to print. 2. When you to Printer Model Name and then click Display Printer Toolbox. - Telephone numbers are using.) 3. NOTE...
...HP Digital Imaging Monitor in the taskbar, point to print the print-quality diagnostic report of the device. Open the document that you are not available for all countries/regions. • Cartridge Details: Shows order numbers of the device. Click Feature tab and click Printer...a low-ink alert, consider having a replacement cartridge available to print the printer status page of the installed ink cartridges. • Printer Status Page: Allows you want to print. 2. When you to Printer Model Name and then click Display Printer Toolbox. - Telephone numbers are using.) 3. NOTE...
User Guide
Page 36
... the printer status page Understand the printer status page Use the Printer Status page to replace the ink cartridges until print quality becomes unacceptable. • Supply Info: Displays information about the ink cartridges. • Device Information: Displays information about currently installed ink cartridges. Chapter 3 This section contains the following topics: • Open the HP Utility • HP Utility...
... the printer status page Understand the printer status page Use the Printer Status page to replace the ink cartridges until print quality becomes unacceptable. • Supply Info: Displays information about the ink cartridges. • Device Information: Displays information about currently installed ink cartridges. Chapter 3 This section contains the following topics: • Open the HP Utility • HP Utility...
User Guide
Page 37
...You do not need to call HP, it is often useful to print the Printer Status page before calling. 1. Printhead Status: Shows the colors, printhead health, part numbers, first install dates, warranty dates, and accumulated ink usages. Ink Cartridge Status: Shows the estimated ink levels...ink alert, consider having a replacement cartridge available to avoid possible printing delays. NOTE: Ink level alerts and indicators provide estimates for 3 seconds. • Toolbox (Windows): Click the Device Services tab, and then click Print a Printer Status Report. • HP Utility (Mac OS X): Click ...
...You do not need to call HP, it is often useful to print the Printer Status page before calling. 1. Printhead Status: Shows the colors, printhead health, part numbers, first install dates, warranty dates, and accumulated ink usages. Ink Cartridge Status: Shows the estimated ink levels...ink alert, consider having a replacement cartridge available to avoid possible printing delays. NOTE: Ink level alerts and indicators provide estimates for 3 seconds. • Toolbox (Windows): Click the Device Services tab, and then click Print a Printer Status Report. • HP Utility (Mac OS X): Click ...
User Guide
Page 47
... for an extended period of box, with ink cartridges To ensure the best print quality from the HP Printer, you have the new ink cartridge available to both the product and the ink cartridge. • Keep all ink cartridges in the same orientation packages hang on ink cartridges and the printhead The following topics: • Work with...
... for an extended period of box, with ink cartridges To ensure the best print quality from the HP Printer, you have the new ink cartridge available to both the product and the ink cartridge. • Keep all ink cartridges in the same orientation packages hang on ink cartridges and the printhead The following topics: • Work with...
User Guide
Page 48
... printhead servicing, which prepares the product and cartridges for planning purposes only. You can also print the Printer Status page to view this information (see Use device management tools. Chapter 4 • Turn off the HP Printer by pressing the Power button located on the... right side of the cartridges. • Handle ink cartridges carefully. If you receive a low-ink alert, consider having a replacement cartridge available to replace the cartridges until the Power light turns off before...
... printhead servicing, which prepares the product and cartridges for planning purposes only. You can also print the Printer Status page to view this information (see Use device management tools. Chapter 4 • Turn off the HP Printer by pressing the Power button located on the... right side of the cartridges. • Handle ink cartridges carefully. If you receive a low-ink alert, consider having a replacement cartridge available to replace the cartridges until the Power light turns off before...
User Guide
Page 49
... Wait until the print carriage stops moving before proceeding. 3. Press the tab on the front of the product for the HP Printer, see HP inkjet supplies recycling program. Make sure the product is turned on recycling used ink supplies, see Order printing supplies online.... not already have a new ink cartridge available before installing it from the ink cartridge before removing the old ink cartridge. Work with ink cartridges 45 Open the ink cartridge access door. If you have replacement ink cartridges for an extended period of the HP Web site are available in damage ...
... Wait until the print carriage stops moving before proceeding. 3. Press the tab on the front of the product for the HP Printer, see HP inkjet supplies recycling program. Make sure the product is turned on recycling used ink supplies, see Order printing supplies online.... not already have a new ink cartridge available before installing it from the ink cartridge before removing the old ink cartridge. Work with ink cartridges 45 Open the ink cartridge access door. If you have replacement ink cartridges for an extended period of the HP Web site are available in damage ...
User Guide
Page 50
Chapter 4 5. Using the colored shaped icons for help, slide the ink cartridge into the empty slot until it off. Twist the orange cap to snap it clicks into place and is slightly torn, revealing the vent channel. 6. ...NOTE: Make sure the plastic tab is entirely removed and that the label is seated firmly in order to install the ink cartridges. CAUTION: Do not lift the latch handle on the print carriage to correctly install the ink...
Chapter 4 5. Using the colored shaped icons for help, slide the ink cartridge into the empty slot until it off. Twist the orange cap to snap it clicks into place and is slightly torn, revealing the vent channel. 6. ...NOTE: Make sure the plastic tab is entirely removed and that the label is seated firmly in order to install the ink cartridges. CAUTION: Do not lift the latch handle on the print carriage to correctly install the ink...
User Guide
Page 51
... installing. 7. Repeat steps 3 through 6 for each ink cartridge you prefer to not allow access to HP's free return and recycling program (HP Planet Partners: www.hp.com/recycle). The data collected from cartridges returned to this cartridge might have access to the anonymous information on the memory chip. HP collects a sampling of the product. Related topics Order...
... installing. 7. Repeat steps 3 through 6 for each ink cartridge you prefer to not allow access to HP's free return and recycling program (HP Planet Partners: www.hp.com/recycle). The data collected from cartridges returned to this cartridge might have access to the anonymous information on the memory chip. HP collects a sampling of the product. Related topics Order...
User Guide
Page 52
... Diagnostic Page To print a print quality report • Control panel: Press and hold the Resume button and Network button until the ink cartridge lights blink, approximately five seconds, and then release the buttons. NOTE: If you turn off the memory chip's ability to collect the ...you are concerned about providing this information inaccessible by turning off the memory chip's ability to use the cartridge in the Print Quality section, and then click Run Diagnostic. • HP Toolbox (Windows): Click the Device Services tab, and then click Print a Print Quality Diagnostics page and ...
... Diagnostic Page To print a print quality report • Control panel: Press and hold the Resume button and Network button until the ink cartridge lights blink, approximately five seconds, and then release the buttons. NOTE: If you turn off the memory chip's ability to collect the ...you are concerned about providing this information inaccessible by turning off the memory chip's ability to use the cartridge in the Print Quality section, and then click Run Diagnostic. • HP Toolbox (Windows): Click the Device Services tab, and then click Print a Print Quality Diagnostics page and ...
User Guide
Page 54
... to replace that ink cartridge. There should be seven color bars. They should be solid (not streaked with uniform color all the way across the page - the printer is irregularly streaked or fading. 50 Maintain and troubleshoot If any of the bar level indicators are ...the color bars in the middle of the page. When you may need to the ink cartridges in the printer as follows: Item 1 2 3 4 Cartridge color Black Ink Cartridge Cyan Ink Cartridge Magenta Ink Cartridge Yellow Ink Cartridge Ragged, irregularly streaked, or faded bars Example of Bad Color Bars The top bar is...
... to replace that ink cartridge. There should be seven color bars. They should be solid (not streaked with uniform color all the way across the page - the printer is irregularly streaked or fading. 50 Maintain and troubleshoot If any of the bar level indicators are ...the color bars in the middle of the page. When you may need to the ink cartridges in the printer as follows: Item 1 2 3 4 Cartridge color Black Ink Cartridge Cyan Ink Cartridge Magenta Ink Cartridge Yellow Ink Cartridge Ragged, irregularly streaked, or faded bars Example of Bad Color Bars The top bar is...
User Guide
Page 55
... Example of the bars are properly latched. Make sure the ink cartridges have helped, clean again. 6. For more information, see Replace the ink cartridges 4. If replacing the ink cartridge does not help, contact HP - If the problem still occurs, but cleaning seems to the ...Diagnostic report: • Avoid leaving opened ink cartridges outside of the printer for an extended period of time. • Wait until a new cartridge is properly vented. Remove the cartridge corresponding to be installed before removing an old ink cartridge. Clean the printhead. Preventing the problem that...
... Example of the bars are properly latched. Make sure the ink cartridges have helped, clean again. 6. For more information, see Replace the ink cartridges 4. If replacing the ink cartridge does not help, contact HP - If the problem still occurs, but cleaning seems to the ...Diagnostic report: • Avoid leaving opened ink cartridges outside of the printer for an extended period of time. • Wait until a new cartridge is properly vented. Remove the cartridge corresponding to be installed before removing an old ink cartridge. Clean the printhead. Preventing the problem that...
