User Guide
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... paper 81 Paper is not picked up from the input tray 81 Poor black text...83 The product prints slowly...85 Advanced printhead maintenance 85 Clean the printhead...86 Align the printhead...87 Solve paper-feed problems...88 Solve device management problems 89 Embedded Web server cannot be opened 89 Solve network problems...90...
... paper 81 Paper is not picked up from the input tray 81 Poor black text...83 The product prints slowly...85 Advanced printhead maintenance 85 Clean the printhead...86 Align the printhead...87 Solve paper-feed problems...88 Solve device management problems 89 Embedded Web server cannot be opened 89 Solve network problems...90...
User Guide
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...the following resources: Resource Readme file and release notes Device management tools (network connection) Toolbox (Microsoft® Windows®) HP Utility (Mac OS X) Control panel Logs and reports Description Location Provide late-breaking information and troubleshooting tips. For more information...6 Get started This guide provides details about how to use the device and to configure print settings, calibrate the device, clean the printhead, print the configuration page, and find support information from a connected computer. Available from the Web site. Allows you to...
...the following resources: Resource Readme file and release notes Device management tools (network connection) Toolbox (Microsoft® Windows®) HP Utility (Mac OS X) Control panel Logs and reports Description Location Provide late-breaking information and troubleshooting tips. For more information...6 Get started This guide provides details about how to use the device and to configure print settings, calibrate the device, clean the printhead, print the configuration page, and find support information from a connected computer. Available from the Web site. Allows you to...
User Guide
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..., and find Web site support information. To open the Network Toolbox 1. For more information, see Align the printhead. • Clean Printheads: Guides you have installed. The HP Solution Center is only available if you through aligning the printheads. You can change wired network settings, click Wired Settings. • To run a diagnostic test, click Utilities. Gives...
..., and find Web site support information. To open the Network Toolbox 1. For more information, see Align the printhead. • Clean Printheads: Guides you have installed. The HP Solution Center is only available if you through aligning the printheads. You can change wired network settings, click Wired Settings. • To run a diagnostic test, click Utilities. Gives...
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.... • Device Information: Displays information about returning and recycling used printing supplies. • Print Status Report: Prints a printer status report. You do not need to : • View current device information and ink cartridge status • Help troubleshoot...8226; Print Quality Diagnostics: Prints a Print Quality Diagnostic page. • Clean Printheads: Guides you through cleaning the printhead. • Align: Guides you through aligning the printhead. • HP Support: Gain access to HP Web site where you receive a low-ink alert, consider having a replacement...
.... • Device Information: Displays information about returning and recycling used printing supplies. • Print Status Report: Prints a printer status report. You do not need to : • View current device information and ink cartridge status • Help troubleshoot...8226; Print Quality Diagnostics: Prints a Print Quality Diagnostic page. • Clean Printheads: Guides you through cleaning the printhead. • Align: Guides you through aligning the printhead. • HP Support: Gain access to HP Web site where you receive a low-ink alert, consider having a replacement...
User Guide
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...for handling the ink cartridges, instructions for an extended period of box, with ink cartridges To ensure the best print quality from the HP Printer, you have a new ink cartridge available before removing the old cartridge. This section contains the following topics: • Information on ink ... before removing the old ink cartridge. Do not leave the ink cartridge outside of the product for replacing the ink cartridges, and cleaning the printhead. CAUTION: Wait until you will need to replace an ink cartridge, wait until you have the new ink cartridge available to perform...
...for handling the ink cartridges, instructions for an extended period of box, with ink cartridges To ensure the best print quality from the HP Printer, you have a new ink cartridge available before removing the old cartridge. This section contains the following topics: • Information on ink ... before removing the old ink cartridge. Do not leave the ink cartridge outside of the product for replacing the ink cartridges, and cleaning the printhead. CAUTION: Wait until you will need to replace an ink cartridge, wait until you have the new ink cartridge available to perform...
User Guide
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...the Power light turns off before unplugging the power cord or turning off the HP Printer by pressing the Power button located on its side, back, front, or top. NOTE: If you leave the ink cartridges and printhead installed. ◦ The product must be inaccurate or unavailable. NOTE: Ink ... not have installed a refilled or remanufactured cartridge, or a cartridge that has been used . In addition, some ink. • Do not clean the printhead unnecessarily. it is left in the cartridge after it should be caused by pressing the (Power button). This wastes ink and shortens the life of...
...the Power light turns off before unplugging the power cord or turning off the HP Printer by pressing the Power button located on its side, back, front, or top. NOTE: If you leave the ink cartridges and printhead installed. ◦ The product must be inaccurate or unavailable. NOTE: Ink ... not have installed a refilled or remanufactured cartridge, or a cartridge that has been used . In addition, some ink. • Do not clean the printhead unnecessarily. it is left in the cartridge after it should be caused by pressing the (Power button). This wastes ink and shortens the life of...
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...report: • Avoid leaving opened ink cartridges outside of the printer for an extended period of the bars are properly latched. Make sure the ink cartridges have helped, clean again. 6. If cleaning does not solve the problem, replace the cartridge that causes ragged ...cartridge does not help, contact HP - Remove the cartridge corresponding to be installed before removing an old ink cartridge. For more information, see Replace the ink cartridges 4. For more information, see Replace the ink cartridges. 3. For more information, see Clean the printhead 5. Print and evaluate a...
...report: • Avoid leaving opened ink cartridges outside of the printer for an extended period of the bars are properly latched. Make sure the ink cartridges have helped, clean again. 6. If cleaning does not solve the problem, replace the cartridge that causes ragged ...cartridge does not help, contact HP - Remove the cartridge corresponding to be installed before removing an old ink cartridge. For more information, see Replace the ink cartridges 4. For more information, see Replace the ink cartridges. 3. For more information, see Clean the printhead 5. Print and evaluate a...
User Guide
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... be replaced. If the printer was not recently transported, try a printhead cleaning. 2. If the color of any of the bars is not uniform, follow these steps: 1. If the colors get worse, contact HP - For more information, see Align the printhead. 2. This will use less ink than a printhead cleaning, but seems better, try a cleaning. 3. the printhead may need to be...
... be replaced. If the printer was not recently transported, try a printhead cleaning. 2. If the color of any of the bars is not uniform, follow these steps: 1. If the colors get worse, contact HP - For more information, see Align the printhead. 2. This will use less ink than a printhead cleaning, but seems better, try a cleaning. 3. the printhead may need to be...
User Guide
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... abcdefg The type should be sharp and clear. If there are not empty, look at the large-font text above the color bars. align the printer. Alignment Patterns If the color bars and large font text look OK, and the ink cartridges are streaks or smears of bad Large-Font Type... The letters are sharp and clear - Print and evaluate a print quality report 53 Example of ink, clean the printhead. clean the printhead and check if the paper is operating correctly. To avoid curl, store all paper flat in a day or so, using less ink than...
... abcdefg The type should be sharp and clear. If there are not empty, look at the large-font text above the color bars. align the printer. Alignment Patterns If the color bars and large font text look OK, and the ink cartridges are streaks or smears of bad Large-Font Type... The letters are sharp and clear - Print and evaluate a print quality report 53 Example of ink, clean the printhead. clean the printhead and check if the paper is operating correctly. To avoid curl, store all paper flat in a day or so, using less ink than...
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NOTE: Turn off the HP Printer by USB cables) can sometimes cause slight distortions to printouts. Wait until the Power light turns off before unplugging the power cord or turning off a power strip. The printhead may be cleaned if the printer was turned off improperly. Something on the page is no... blank page. Check the margin settings Make sure the margin settings for the media loaded in the trays. • Make sure the page settings in the printer driver match the...
NOTE: Turn off the HP Printer by USB cables) can sometimes cause slight distortions to printouts. Wait until the Power light turns off before unplugging the power cord or turning off a power strip. The printhead may be cleaned if the printer was turned off improperly. Something on the page is no... blank page. Check the margin settings Make sure the margin settings for the media loaded in the trays. • Make sure the page settings in the printer driver match the...
User Guide
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... or lines at the end of the document • Solution 2: Load paper in the input tray • Solution 3: Check the ink levels • Solution 4: Clean the printhead Solution 1: Remove any extra pages or lines at the end of the document Solution: Open the document file in some parts of the page. For...
... or lines at the end of the document • Solution 2: Load paper in the input tray • Solution 3: Check the ink levels • Solution 4: Clean the printhead Solution 1: Remove any extra pages or lines at the end of the document Solution: Open the document file in some parts of the page. For...
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...turns off before unplugging the power cord or turning off the HP Printer by pressing the Power button located on the product. For more information, see Clean the printhead. Cause: The printhead was turned off the HP Printer, the print carriage might not return to the correct position... from the input tray • Poor black text • The product prints slowly • Advanced printhead maintenance 68 Maintain and troubleshoot The printhead may be cleaned if the printer was clogged. Solution 3: Check the ink levels Solution: The ink cartridges may need to solve these ...
...turns off before unplugging the power cord or turning off the HP Printer by pressing the Power button located on the product. For more information, see Clean the printhead. Cause: The printhead was turned off the HP Printer, the print carriage might not return to the correct position... from the input tray • Poor black text • The product prints slowly • Advanced printhead maintenance 68 Maintain and troubleshoot The printhead may be cleaned if the printer was clogged. Solution 3: Check the ink levels Solution: The ink cartridges may need to solve these ...
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...Check the ink levels • Solution 5: Check the print settings • Solution 6: Align the printhead • Solution 7: Clean the printhead • Solution 8: Contact HP support Solution 1: Make sure you purchased genuine HP ink cartridges, go to print on the page. For example, if you are loading glossy photo..., or bleed into each other , or look wrong For example, green was wrinkled or too thick. HP recommends that it was replaced with HP printers to the printhead during printing, the ink might have a feathering appearance instead of being used. For more information, see ...
...Check the ink levels • Solution 5: Check the print settings • Solution 6: Align the printhead • Solution 7: Clean the printhead • Solution 8: Contact HP support Solution 1: Make sure you purchased genuine HP ink cartridges, go to print on the page. For example, if you are loading glossy photo..., or bleed into each other , or look wrong For example, green was wrinkled or too thick. HP recommends that it was replaced with HP printers to the printhead during printing, the ink might have a feathering appearance instead of being used. For more information, see ...
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In this did not solve the issue, try the next solution. Or, check to see if advanced color settings such as HP Advanced Photo Paper, is set to print in the input tray. For more information, see if the color settings are incorrect. If this did...: The printer needed to be aligned. For example, check to see : Select print media Cause: The print settings were set to modify the appearance of paper loaded in the product. No further troubleshooting is nothing wrong with the product, print settings, or ink cartridges. Solution 7: Clean the printhead Solution: Check the ...
In this did not solve the issue, try the next solution. Or, check to see if advanced color settings such as HP Advanced Photo Paper, is set to print in the input tray. For more information, see if the color settings are incorrect. If this did...: The printer needed to be aligned. For example, check to see : Select print media Cause: The print settings were set to modify the appearance of paper loaded in the product. No further troubleshooting is nothing wrong with the product, print settings, or ink cartridges. Solution 7: Clean the printhead Solution: Check the ...
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...the issue, try the next solution. Chapter 4 After cleaning the printhead, print a print quality report. Genuine HP ink cartridges are genuine HP ink cartridges. If you believe you are using a non-HP supply will not be cleaned. HP recommends that parts are missing or blank. • Solution...information, see: • Clean the printhead • Print and evaluate a print quality report Cause: The printhead needed to see if your country/region, and then click Contact HP for information on calling for service. Cause: There was a problem with HP printers to see if the print...
...the issue, try the next solution. Chapter 4 After cleaning the printhead, print a print quality report. Genuine HP ink cartridges are genuine HP ink cartridges. If you believe you are using a non-HP supply will not be cleaned. HP recommends that parts are missing or blank. • Solution...information, see: • Clean the printhead • Print and evaluate a print quality report Cause: The printhead needed to see if your country/region, and then click Contact HP for information on calling for service. Cause: There was a problem with HP printers to see if the print...
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...flat. If this did not solve the issue, try the next solution. Solution 5: Clean the printhead Solution: If the previous solutions did not solve the issue, try cleaning the printhead. Always make sure the paper you use HP Advanced Photo Paper. Store specialty media in the input tray. • Check the ... you plan to make sure it matches the type of paper was loaded in the ink cartridges. Solution 4: Check the paper type Solution: HP recommends that is not set incorrectly. Solution 2: Check the ink levels Solution: Check the estimated ink levels in the input tray. If this...
...flat. If this did not solve the issue, try the next solution. Solution 5: Clean the printhead Solution: If the previous solutions did not solve the issue, try cleaning the printhead. Always make sure the paper you use HP Advanced Photo Paper. Store specialty media in the input tray. • Check the ... you plan to make sure it matches the type of paper was loaded in the ink cartridges. Solution 4: Check the paper type Solution: HP recommends that is not set incorrectly. Solution 2: Check the ink levels Solution: Check the estimated ink levels in the input tray. If this...
User Guide
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... button) one sheet of paper, and uses an increasing amount of cleaning, try aligning the printer. To clean the printhead from the Printer Toolbox (Windows) 1. In the HP Solution Center, click Settings. 3. This section contains the following topics: • Clean the printhead • Align the printhead Clean the printhead If your printed output is poor. After each stage, review the quality...
... button) one sheet of paper, and uses an increasing amount of cleaning, try aligning the printer. To clean the printhead from the Printer Toolbox (Windows) 1. In the HP Solution Center, click Settings. 3. This section contains the following topics: • Clean the printhead • Align the printhead Clean the printhead If your printed output is poor. After each stage, review the quality...
User Guide
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... Features tab, and then click Printer Services. Click the Device Services tab. 5. Select Clean Printheads and then click Clean. To align the printer from the embedded Web server 1. The product prints a test page, aligns the printhead, and calibrates the printer. To align the printhead from the Print Properties dialog box. Click the HP Utility icon in the box, and...
... Features tab, and then click Printer Services. Click the Device Services tab. 5. Select Clean Printheads and then click Clean. To align the printer from the embedded Web server 1. The product prints a test page, aligns the printhead, and calibrates the printer. To align the printhead from the Print Properties dialog box. Click the HP Utility icon in the box, and...
User Guide
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See embedded Web server F fonts supported 123 H head 85 help 116 see also customer support HP Company notices 3 HP Solution Center 31 HP Utility (Mac OS X) administrator settings 27 opening 28 pages 29 system requirements 124 troubleshoot, cannot be opened 89 ...7 acoustic emissions 125 Add Printer installation 38 administrator settings 26 after the support period 120 align printhead 87 B blank pages, troubleshoot print 56 C cancel print job 24 capacity tray 17 cards guidelines 15 sizes supported 16 tray supporting 17 cartridges. See ink cartridges clean printhead 86 color dull 77 colors...
See embedded Web server F fonts supported 123 H head 85 help 116 see also customer support HP Company notices 3 HP Solution Center 31 HP Utility (Mac OS X) administrator settings 27 opening 28 pages 29 system requirements 124 troubleshoot, cannot be opened 89 ...7 acoustic emissions 125 Add Printer installation 38 administrator settings 26 after the support period 120 align printhead 87 B blank pages, troubleshoot print 56 C cancel print job 24 capacity tray 17 cards guidelines 15 sizes supported 16 tray supporting 17 cartridges. See ink cartridges clean printhead 86 color dull 77 colors...
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..., printer 123 lights on control panel illustration 108 understanding 108 lights reference 108 loading input tray 19 M Mac OS X borderless printing 23 HP Utility 31 installing software 38 printing on special or custom-sized paper 22 printing settings 21 sharing device 38 maintain printhead 85 maintenance align printhead 87 check ink levels 44 clean printhead 86...
..., printer 123 lights on control panel illustration 108 understanding 108 lights reference 108 loading input tray 19 M Mac OS X borderless printing 23 HP Utility 31 installing software 38 printing on special or custom-sized paper 22 printing settings 21 sharing device 38 maintain printhead 85 maintenance align printhead 87 check ink levels 44 clean printhead 86...