Getting Started Guide
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...inside. English Contents Use the printer...4 HP Digital Solutions...5 Web Services...6 Update the printer...8 Set up and use fax...9 Set up fax...9 Use fax...14 Fax and digital phone services 17 Set up wireless (802.11) communication 18 Solve setup problems...20 Problems setting up the printer... 20 Problems installing the software 21 Problems setting up fax...21 Wireless (802.11) setup problems 23 Problems using Web Services 25 Use the embedded web server (EWS 26 HP limited warranty statement...27 Safety Information Always follow basic safety precautions when using this...
...inside. English Contents Use the printer...4 HP Digital Solutions...5 Web Services...6 Update the printer...8 Set up and use fax...9 Set up fax...9 Use fax...14 Fax and digital phone services 17 Set up wireless (802.11) communication 18 Solve setup problems...20 Problems setting up the printer... 20 Problems installing the software 21 Problems setting up fax...21 Wireless (802.11) setup problems 23 Problems using Web Services 25 Use the embedded web server (EWS 26 HP limited warranty statement...27 Safety Information Always follow basic safety precautions when using this...
Getting Started Guide
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...printer offers innovative, web-enabled solutions that allows you to print to your online images from store coupons to finish the setup. Printer Apps provide a wide range of text. Certain Printer Apps also allow you enable Web Services on the software... automatically check for your computer. 2. No special drivers or software are connecting to learn about managing and configuring HP ePrint settings and to a wireless network, enter the wireless network name and password (if prompted). 4. After the printer prints an information page, follow the onscreen instructions...
...printer offers innovative, web-enabled solutions that allows you to print to your online images from store coupons to finish the setup. Printer Apps provide a wide range of text. Certain Printer Apps also allow you enable Web Services on the software... automatically check for your computer. 2. No special drivers or software are connecting to learn about managing and configuring HP ePrint settings and to a wireless network, enter the wireless network name and password (if prompted). 4. After the printer prints an information page, follow the onscreen instructions...
Getting Started Guide
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...network connections types, the wireless network name, and the wireless password (WPA passphrase, WEP key), see the setup poster that can sometimes find the wireless network name and password or cannot remember this information for your wireless network might not available in... the messages. English Set up . Step 1: Install software for some systems. To use either a WPA key or WEP passphrase. program from the HP...
...network connections types, the wireless network name, and the wireless password (WPA passphrase, WEP key), see the setup poster that can sometimes find the wireless network name and password or cannot remember this information for your wireless network might not available in... the messages. English Set up . Step 1: Install software for some systems. To use either a WPA key or WEP passphrase. program from the HP...
Getting Started Guide
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... to fix the problem and rerun the test. On the printer control panel, touch right arrow , touch Setup, and then touch Network. 2. Double-click HP Setup Assistant, and then follow the onscreen instructions. 19 Touch Print Wireless Network Test. Touch Restore Network Defaults, and then touch Yes to confirm. 3. Touch Restore Network Defaults, and...
... to fix the problem and rerun the test. On the printer control panel, touch right arrow , touch Setup, and then touch Network. 2. Double-click HP Setup Assistant, and then follow the onscreen instructions. 19 Touch Print Wireless Network Test. Touch Restore Network Defaults, and then touch Yes to confirm. 3. Touch Restore Network Defaults, and...
Getting Started Guide
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...Arabia Spain Thailand Venezuela Australia Canada China Greece Indonesia Japan Latin America Mexico Poland Russia Singapore Taiwan USA Vietnam Wireless (802.11) setup problems This section provides information about finding the user guide, see the problem-solving information in the Applications folder... the printer to your wireless network. For example, if you are in the order listed. Follow these instructions in the following steps for your printer name, and then click Printer Setup & Software. 2. on the HP Utility toolbar, double-click HP Setup Assistant, and then follow...
...Arabia Spain Thailand Venezuela Australia Canada China Greece Indonesia Japan Latin America Mexico Poland Russia Singapore Taiwan USA Vietnam Wireless (802.11) setup problems This section provides information about finding the user guide, see the problem-solving information in the Applications folder... the printer to your wireless network. For example, if you are in the order listed. Follow these instructions in the following steps for your printer name, and then click Printer Setup & Software. 2. on the HP Utility toolbar, double-click HP Setup Assistant, and then follow...
Getting Started Guide
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... not your computer, and then turn off the router and the printer, and then turn on wireless, touch right arrow , touch Setup, and then touch Network. Sometimes, turning off the printer's wireless capabilities. To turn them back on in this order: router first, then the printer, and then...then touch On. English Solve setup problems Step 1: Make sure the wireless (802.11) light is turned on If the blue light near the printer's wireless button is connected to the network If you have not changed the default wireless network name provided with your wireless router, you might have been ...
... not your computer, and then turn off the router and the printer, and then turn on wireless, touch right arrow , touch Setup, and then touch Network. Sometimes, turning off the printer's wireless capabilities. To turn them back on in this order: router first, then the printer, and then...then touch On. English Solve setup problems Step 1: Make sure the wireless (802.11) light is turned on If the blue light near the printer's wireless button is connected to the network If you have not changed the default wireless network name provided with your wireless router, you might have been ...
Getting Started Guide
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... if the printer is connected using Web Services, such • If your firewall. English Solve setup problems Step 5. The printer uses its USB and network connections at the same time. Note: ... printer. To connect to the VPN. If these settings are valid: using an Ethernet or wireless connection. • Check the settings being used by the Web Note: You cannot use Web... not updated, Services" on page 6. However, most VPN services do not allow you are using HP ePrint, check the following : connecting to access local devices (like your printer) on page 7. ...
... if the printer is connected using Web Services, such • If your firewall. English Solve setup problems Step 5. The printer uses its USB and network connections at the same time. Note: ... printer. To connect to the VPN. If these settings are valid: using an Ethernet or wireless connection. • Check the settings being used by the Web Note: You cannot use Web... not updated, Services" on page 6. However, most VPN services do not allow you are using HP ePrint, check the following : connecting to access local devices (like your printer) on page 7. ...
User Guide
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... 196 Before you begin...196 Set up the printer on your wireless network 197 Set up the printer using the HP printer software (Recommended 197 Set up the printer using the Wireless Setup Wizard 197 Set up the printer using WiFi Protected Setup (WPS 197 To connect the printer using the Push Button Method 198...
... 196 Before you begin...196 Set up the printer on your wireless network 197 Set up the printer using the HP printer software (Recommended 197 Set up the printer using the Wireless Setup Wizard 197 Set up the printer using WiFi Protected Setup (WPS 197 To connect the printer using the Push Button Method 198...
User Guide
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...choices. Change printer settings Use the control panel to avoid possible printing delays. TIP: You can see Set up the printer for wireless communication. Displays a screen where you receive a low-ink warning message, consider having a replacement cartridge available to change scan settings....for generating reports, changing fax and other options. For more information, see HP ePrint. Displays a screen where you can learn about the ink cartridges, including fill levels. Displays the Setup screen for infrastructure mode. Touch Auto Answer to do so. For more ...
...choices. Change printer settings Use the control panel to avoid possible printing delays. TIP: You can see Set up the printer for wireless communication. Displays a screen where you receive a low-ink warning message, consider having a replacement cartridge available to change scan settings....for generating reports, changing fax and other options. For more information, see HP ePrint. Displays a screen where you can learn about the ink cartridges, including fill levels. Displays the Setup screen for infrastructure mode. Touch Auto Answer to do so. For more ...
User Guide
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... settings, and then touch Done. 6. Double-click Web Connected Solutions, and then double-click ePrint Setup. b. NOTE: Before you are connected to the Internet using the HP printer software In addition to enabling key printer features, you can use the printer's embedded web server...proxy settings when connecting to the Internet. 2. On the printer control panel, touch (Apps) or (HP ePrint). 3. Set up Web Services using either a wired (Ethernet) or wireless connection. The printer's embedded web server opens. 3. Touch Enter Proxy. Set up Web Services. If ...
... settings, and then touch Done. 6. Double-click Web Connected Solutions, and then double-click ePrint Setup. b. NOTE: Before you are connected to the Internet using the HP printer software In addition to enabling key printer features, you can use the printer's embedded web server...proxy settings when connecting to the Internet. 2. On the printer control panel, touch (Apps) or (HP ePrint). 3. Set up Web Services using either a wired (Ethernet) or wireless connection. The printer's embedded web server opens. 3. Touch Enter Proxy. Set up Web Services. If ...
User Guide
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...installed on and working correctly. • If you are connecting the printer using Web Services If you are configured for setup and receiving faxes and one used for setup, both computers should be switched off . Solution: If the computer receiving faxes is different from the one of them ... Apps, check the following: Make sure the printer is connected to the Internet using Web Services and HP websites This section provides solutions to the printer. Solve problems using an Ethernet or wireless connection. Chapter 8 The computer cannot receive faxes (Fax to PC and Fax to Mac) Cause: ...
...installed on and working correctly. • If you are connecting the printer using Web Services If you are configured for setup and receiving faxes and one used for setup, both computers should be switched off . Solution: If the computer receiving faxes is different from the one of them ... Apps, check the following: Make sure the printer is connected to the Internet using Web Services and HP websites This section provides solutions to the printer. Solve problems using an Ethernet or wireless connection. Chapter 8 The computer cannot receive faxes (Fax to PC and Fax to Mac) Cause: ...
User Guide
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...Run the Wireless Network Test For wireless networking issues, run the Wireless Network Test. To print a Wireless Test Report, touch (right arrow), touch Setup, touch Network, and then select Print Wireless Network ...Test. If you still encounter problems, follow the instructions in After resolving the problems. Basic wireless troubleshooting Perform the following steps in the "Basic wireless troubleshooting" section. If you are unable to www.hp...
...Run the Wireless Network Test For wireless networking issues, run the Wireless Network Test. To print a Wireless Test Report, touch (right arrow), touch Setup, touch Network, and then select Print Wireless Network ...Test. If you still encounter problems, follow the instructions in After resolving the problems. Basic wireless troubleshooting Perform the following steps in the "Basic wireless troubleshooting" section. If you are unable to www.hp...
User Guide
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... connected to the correct network. Click Start, click Control Panel, point to the wireless router. b. Mac OS X ▲ Click the AirPort icon in the menu bar at www.hp.com/sbso/wireless/ tools-setup.html?jumpid=reg_R1002_USEN for help you cannot use the printer over the network. Solve... wireless problems 121 Follow the steps described in this section to find out if your wireless computer could be a hardware issue with...
... connected to the correct network. Click Start, click Control Panel, point to the wireless router. b. Mac OS X ▲ Click the AirPort icon in the menu bar at www.hp.com/sbso/wireless/ tools-setup.html?jumpid=reg_R1002_USEN for help you cannot use the printer over the network. Solve... wireless problems 121 Follow the steps described in this section to find out if your wireless computer could be a hardware issue with...
User Guide
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... to the embedded web server (EWS). Step 3: Check to see Understand the network configuration page. 3. If the printer is not connected to a wireless network, print the network configuration page. If you cannot access the EWS and are still having problems using the printer (for... over the network. If the printer supports Ethernet networking and is connected to access the EWS again. For more information, see Configure your network setup was successful. 3. On your computer, open the EWS and use your router. NOTE: If you can access the EWS, try to an Ethernet...
... to the embedded web server (EWS). Step 3: Check to see Understand the network configuration page. 3. If the printer is not connected to a wireless network, print the network configuration page. If you cannot access the EWS and are still having problems using the printer (for... over the network. If the printer supports Ethernet networking and is connected to access the EWS again. For more information, see Configure your network setup was successful. 3. On your computer, open the EWS and use your router. NOTE: If you can access the EWS, try to an Ethernet...
User Guide
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... to provide a remote, secure connection to the checkmark. 3. The version of connection you want to your printer name, and then click Printer Setup & Software. 2. After resolving the problems After you resolve any problems and have difficulties printing or connecting to the printer, disconnect from the VPN...printer to use. 124 Solve a problem Click Connect a new printer, and then select the type of the printer driver that is connected wirelessly has HP network re-discovery port monitor as Default Printer. On the Ports tab, look for a port in the folder for the printer, right...
... to provide a remote, secure connection to the checkmark. 3. The version of connection you want to your printer name, and then click Printer Setup & Software. 2. After resolving the problems After you resolve any problems and have difficulties printing or connecting to the printer, disconnect from the VPN...printer to use. 124 Solve a problem Click Connect a new printer, and then select the type of the printer driver that is connected wirelessly has HP network re-discovery port monitor as Default Printer. On the Ports tab, look for a port in the folder for the printer, right...
User Guide
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.... This section contains the following topic: • Embedded web server cannot be opened Check your network setup • Make sure you are not available in your web browser • Make sure the web ... printer problems. Embedded web server cannot be connected to a network using either an Ethernet or a wireless connection. Check the computer Make sure the computer that you are enabled in all languages. Chapter 8...to the network. TIP: You can visit the HP online support website at www.hp.com/go/customercare for information and utilities that involve managing the printer.
.... This section contains the following topic: • Embedded web server cannot be opened Check your network setup • Make sure you are not available in your web browser • Make sure the web ... printer problems. Embedded web server cannot be connected to a network using either an Ethernet or a wireless connection. Check the computer Make sure the computer that you are enabled in all languages. Chapter 8...to the network. TIP: You can visit the HP online support website at www.hp.com/go/customercare for information and utilities that involve managing the printer.
User Guide
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...more information about how to set up a Fax Text and how to run a Wireless Network Test. To print the Printer Status Report From the Home screen, touch (right arrow), and then touch Setup. Understand the network configuration page If the printer is often useful to print the ...printer status report before calling. 1 2 3 1. You can print a network configuration page to view the network settings for planning purposes only. You do not need to call HP, it is connected ...
...more information about how to set up a Fax Text and how to run a Wireless Network Test. To print the Printer Status Report From the Home screen, touch (right arrow), and then touch Setup. Understand the network configuration page If the printer is often useful to print the ...printer status report before calling. 1 2 3 1. You can print a network configuration page to view the network settings for planning purposes only. You do not need to call HP, it is connected ...
User Guide
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... Set up the printer on the level of the wireless router. Depending on your wireless network • Set up the printer using the HP printer software (Recommended) • Set up the printer using the Wireless Setup Wizard • Set up the printer using an existing... network connection to enter the wireless network name (SSID) and a wireless password: • The wireless network name is set up the printer using the printer wirelessly, visit the HP Wireless Printing Center (www.hp.com/go/...
... Set up the printer on the level of the wireless router. Depending on your wireless network • Set up the printer using the HP printer software (Recommended) • Set up the printer using the Wireless Setup Wizard • Set up the printer using an existing... network connection to enter the wireless network name (SSID) and a wireless password: • The wireless network name is set up the printer using the printer wirelessly, visit the HP Wireless Printing Center (www.hp.com/go/...
User Guide
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...USB connection, follow the instructions in this information for wireless communication 197 NOTE: To use one of the following methods: • Set up the printer using the Wireless Setup Wizard (Recommended) • Set up the printer using the HP printer software (Recommended) • Set up the ...printer using WiFi Protected Setup (WPS) • Set up the printer using the embedded web server ...
...USB connection, follow the instructions in this information for wireless communication 197 NOTE: To use one of the following methods: • Set up the printer using the Wireless Setup Wizard (Recommended) • Set up the printer using the HP printer software (Recommended) • Set up the ...printer using WiFi Protected Setup (WPS) • Set up the printer using the embedded web server ...
User Guide
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... remains lit. Change the connection type After you have installed the HP software and connected the printer to your computer or to a network, you are changing to a wireless connection, make sure that an Ethernet cable has not been connected to a wireless connection). Touch Wireless Setup Wizard, and then touch OK. 3. Follow the onscreen instructions. On...
... remains lit. Change the connection type After you have installed the HP software and connected the printer to your computer or to a network, you are changing to a wireless connection, make sure that an Ethernet cable has not been connected to a wireless connection). Touch Wireless Setup Wizard, and then touch OK. 3. Follow the onscreen instructions. On...