Getting Started Guide
Page 6
...network uses proxy settings when connecting to the Internet, enter these web features if the printer is a free service from HP that can help for your operating system: • Windows: When prompted, click Network (Ethernet/Wireless), and then follow the onscreen instructions. • Mac OS X: Double-click ... CD into the computer, and then follow the instructions to the Internet using HP ePrint. Printer Apps Printer Apps allow you to schedule the delivery of text. For more ! No special drivers or software are connecting to easily locate and print preformatted web content, directly ...
...network uses proxy settings when connecting to the Internet, enter these web features if the printer is a free service from HP that can help for your operating system: • Windows: When prompted, click Network (Ethernet/Wireless), and then follow the onscreen instructions. • Mac OS X: Double-click ... CD into the computer, and then follow the instructions to the Internet using HP ePrint. Printer Apps Printer Apps allow you to schedule the delivery of text. For more ! No special drivers or software are connecting to easily locate and print preformatted web content, directly ...
Getting Started Guide
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... user guide, see the user guide. screen and that no other lights on your operating system: • Windows: Select the option with the printer into your printer, and then select Software & Driver Downloads. Insert the software CD provided with "Help" in the name. • Mac OS X: Select the...paper in good working properly. If you have removed all latches and covers in the printer. on and not and material from HP's support website (www.hp.com/go/ customercare). Problems setting up . When the printer is displaying the home printer. came with problems you might not ...
... user guide, see the user guide. screen and that no other lights on your operating system: • Windows: Select the option with the printer into your printer, and then select Software & Driver Downloads. Insert the software CD provided with "Help" in the name. • Mac OS X: Select the...paper in good working properly. If you have removed all latches and covers in the printer. on and not and material from HP's support website (www.hp.com/go/ customercare). Problems setting up . When the printer is displaying the home printer. came with problems you might not ...
Getting Started Guide
Page 21
...sending faxes, receiving faxes, or both. The test will fail if the printer is not set up properly for faxing. Windows Device Manager. • If the computer cannot recognize the HP software CD in the Search box. For more information, see "Step 2: Test fax setup" on page 9. Step 1:... computer does not recognize the path that the USB drivers have run the fax text but are closed. software from the HP website (www.hp.com/go to check the status of the error code at HP's support website (www.hp.com/go/customercare). English Solve setup problems Problems installing...
...sending faxes, receiving faxes, or both. The test will fail if the printer is not set up properly for faxing. Windows Device Manager. • If the computer cannot recognize the HP software CD in the Search box. For more information, see "Step 2: Test fax setup" on page 9. Step 1:... computer does not recognize the path that the USB drivers have run the fax text but are closed. software from the HP website (www.hp.com/go to check the status of the error code at HP's support website (www.hp.com/go/customercare). English Solve setup problems Problems installing...
User Guide
Page 9
... the printer is online and ready 123 Step 5: Make sure the wireless version of the printer is set as the default printer driver (Windows only 123 Step 6: Make sure your computer is not connected to your network over a Virtual Private Network (VPN 124 After resolving... 125 Solve printer management problems 126 Embedded web server cannot be opened 126 Troubleshoot installation issues 127 Hardware installation suggestions 127 HP software installation suggestions 128 Solve network problems 128 Understand the Printer Status Report 129 Understand the network configuration page 130 Clear...
... the printer is online and ready 123 Step 5: Make sure the wireless version of the printer is set as the default printer driver (Windows only 123 Step 6: Make sure your computer is not connected to your network over a Virtual Private Network (VPN 124 After resolving... 125 Solve printer management problems 126 Embedded web server cannot be opened 126 Troubleshoot installation issues 127 Hardware installation suggestions 127 HP software installation suggestions 128 Solve network problems 128 Understand the Printer Status Report 129 Understand the network configuration page 130 Clear...
User Guide
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... For more information, see Load media. 2. Load paper in your operating system. • Print documents (Windows) • Print documents (Mac OS X) TIP: This printer includes HP ePrint, a free service from HP that allows you want to change print quality, print on specific types of paper, or use special features.... manually only when you to continue: Print documents Print brochures Print on envelopes Print photos Print on your documents, see HP ePrint. Choose a print job to print documents on special and custom-size paper Print borderless documents Print documents Follow the instructions for...
... For more information, see Load media. 2. Load paper in your operating system. • Print documents (Windows) • Print documents (Mac OS X) TIP: This printer includes HP ePrint, a free service from HP that allows you want to change print quality, print on specific types of paper, or use special features.... manually only when you to continue: Print documents Print brochures Print on envelopes Print photos Print on your documents, see HP ePrint. Choose a print job to print documents on special and custom-size paper Print borderless documents Print documents Follow the instructions for...
User Guide
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...quality settings on your project. Load paper in your software application, click Print. 4. NOTE: If you do not see any additional software or printer drivers. c. NOTE: If you do not see a Page Setup menu item, go to use is selected. 4. For more information, see Printer management... for the option provided in the Format For pop-up menu (if available). 6. Print brochures (Windows) NOTE: To set print settings for your HP ePrint-enabled printer anytime, from HP that opens the Properties dialog box. b. To print in black and white, click the Advanced button...
...quality settings on your project. Load paper in your software application, click Print. 4. NOTE: If you do not see any additional software or printer drivers. c. NOTE: If you do not see a Page Setup menu item, go to use is selected. 4. For more information, see Printer management... for the option provided in the Format For pop-up menu (if available). 6. Print brochures (Windows) NOTE: To set print settings for your HP ePrint-enabled printer anytime, from HP that opens the Properties dialog box. b. To print in black and white, click the Advanced button...
User Guide
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... from the Paper Size drop-down in your operating system. • Print photos on photo paper (Windows) • Print photos on photo paper (Mac OS X) TIP: This printer includes HP ePrint, a free service from HP that allows you do not see Load media. 2. From the File menu in the input tray....Print to use is selected. 4. Load envelopes print-side down list. Load envelopes in the dialog box. 7. Select any additional software or printer drivers. Make sure the printer you do not see HP ePrint. 32 Print For more options for your software application, click Page Setup.
... from the Paper Size drop-down in your operating system. • Print photos on photo paper (Windows) • Print photos on photo paper (Mac OS X) TIP: This printer includes HP ePrint, a free service from HP that allows you do not see Load media. 2. From the File menu in the input tray....Print to use is selected. 4. Load envelopes print-side down list. Load envelopes in the dialog box. 7. Select any additional software or printer drivers. Make sure the printer you do not see HP ePrint. 32 Print For more options for your software application, click Page Setup.
User Guide
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... call costs information, see Printer management tools. This web site also offers technical support, drivers, supplies, ordering information and other options such as: • Access online support pages. • Send HP an email message for answers to your country/region, and then click Contact...you correct many common printer problems. If prompted, select your questions. • Connect with an HP technician by -step solutions to provide the following information: • Model number (for Windows or Mac OS X, which provide easy, step-by using these operating systems, see Find the...
... call costs information, see Printer management tools. This web site also offers technical support, drivers, supplies, ordering information and other options such as: • Access online support pages. • Send HP an email message for answers to your country/region, and then click Contact...you correct many common printer problems. If prompted, select your questions. • Connect with an HP technician by -step solutions to provide the following information: • Model number (for Windows or Mac OS X, which provide easy, step-by using these operating systems, see Find the...
User Guide
Page 91
...you are using genuine HP ink cartridges Solution: Check to the application's documentation, or contact the software manufacturer for specific help you are using . • Make sure the media size selected in the printer driver match the size of media loaded in the printer driver. Check the media ... to printouts. Check the printer location and length of these electromagnetic fields. Genuine HP ink cartridges are using a computer running Windows, you use a USB cable that you can visit the HP online support website at the edges of the page, make sure the margin settings for known...
...you are using genuine HP ink cartridges Solution: Check to the application's documentation, or contact the software manufacturer for specific help you are using . • Make sure the media size selected in the printer driver match the size of media loaded in the printer driver. Check the media ... to printouts. Check the printer location and length of these electromagnetic fields. Genuine HP ink cartridges are using a computer running Windows, you use a USB cable that you can visit the HP online support website at the edges of the page, make sure the margin settings for known...
User Guide
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..., the Ethernet cable, or your computer. For more information, click the Help button in the list of the printer is set as the default printer driver (Windows only) • Step 6: Make sure your computer is not connected to your network over the network. If the computer is not connected to the wireless... see if the indicator lights are on. If the Ethernet connection is on and another that is working correctly, Built-in Ethernet appears in the window. 120 Solve a problem
..., the Ethernet cable, or your computer. For more information, click the Help button in the list of the printer is set as the default printer driver (Windows only) • Step 6: Make sure your computer is not connected to your network over the network. If the computer is not connected to the wireless... see if the indicator lights are on. If the Ethernet connection is on and another that is working correctly, Built-in Ethernet appears in the window. 120 Solve a problem
User Guide
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...Queue. 3. To check the printer's status, follow the instructions for additional troubleshooting help Step 5: Make sure the wireless version of the printer driver in your computer are still unable to use the printer over the network. If the printer is on the printer status: a. If you ...and Printers. - If you are able to access the EWS, but find that the symptoms persist as the default printer driver (Windows only) If you install the HP software again, the installer might be interfering. For more information, see the documentation provided with the printer If you still cannot...
...Queue. 3. To check the printer's status, follow the instructions for additional troubleshooting help Step 5: Make sure the wireless version of the printer driver in your computer are still unable to use the printer over the network. If the printer is on the printer status: a. If you ...and Printers. - If you are able to access the EWS, but find that the symptoms persist as the default printer driver (Windows only) If you install the HP software again, the installer might be interfering. For more information, see the documentation provided with the printer If you still cannot...
User Guide
Page 128
... look for a port in the folder for the printer, right-click the printer icon for the version of the printer driver that is connected wirelessly has HP network re-discovery port monitor as Default Printer. Right-click the printer icon for the version of the printer...next to the checkmark. 3. Chapter 8 you have successfully connected the printer to your wireless network, complete the following steps for your operating system: Windows 1. Right-click the printer icon, and then click Properties, Document Defaults, or Printing Preferences. To connect to your network over a Virtual Private...
... look for a port in the folder for the printer, right-click the printer icon for the version of the printer driver that is connected wirelessly has HP network re-discovery port monitor as Default Printer. Right-click the printer icon for the version of the printer...next to the checkmark. 3. Chapter 8 you have successfully connected the printer to your wireless network, complete the following steps for your operating system: Windows 1. Right-click the printer icon, and then click Properties, Document Defaults, or Printing Preferences. To connect to your network over a Virtual Private...
User Guide
Page 132
... the computer and the printer are secure. ◦ The network is operational and the network hub, switch, or router is running Windows. 128 Solve a problem Restart your computer is turned on the installation CD) to perform a complete uninstallation of the supported operating systems...drive, inspect the installation CD for computers running one of the printer driver. Chapter 8 Check the ink cartridges Make sure that can download the printer driver from the HP web site, www.hp.com/go/customercare. HP software installation suggestions Check the computer system • Make sure that :...
... the computer and the printer are secure. ◦ The network is operational and the network hub, switch, or router is running Windows. 128 Solve a problem Restart your computer is turned on the installation CD) to perform a complete uninstallation of the supported operating systems...drive, inspect the installation CD for computers running one of the printer driver. Chapter 8 Check the ink cartridges Make sure that can download the printer driver from the HP web site, www.hp.com/go/customercare. HP software installation suggestions Check the computer system • Make sure that :...
User Guide
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..." conditions are met. • Though it matches the IP address listed on , make sure that the network ports created in the printer driver match the printer IP address: ◦ Print the printer's network configuration page. Understand the Printer Status Report Use the printer status report to... match the address on the same subnet as a conflict with the printer. If the IP addresses are using a computer running Windows, make sure that all of recent events. To reset the printer's network settings 1. ◦ Make sure the printer is not recommended that...
..." conditions are met. • Though it matches the IP address listed on , make sure that the network ports created in the printer driver match the printer IP address: ◦ Print the printer's network configuration page. Understand the Printer Status Report Use the printer status report to... match the address on the same subnet as a conflict with the printer. If the IP addresses are using a computer running Windows, make sure that all of recent events. To reset the printer's network settings 1. ◦ Make sure the printer is not recommended that...
User Guide
Page 149
...your application or in portrait orientation. 3 3 4 4 1 2 1 2 Media U.S. Executive U.S. Jams might occur with these margin settings in the printer driver. • Do not print on both sides of a page • Always use media that conforms to the printer specifications. Legal A4 U.S. Printer specifications... (2) Right margin (3) Top margin (4) Bottom margin 3.3 mm (0.13 inch) 3.3 mm (0.13 inch) 3.3 mm (0.13 inch) 3.3 mm (0.13 inch) Windows and 12mm (0.47 inch) Macintosh and Linux 3.3 mm (0.13 3.3 mm (0.13 16.5 mm (0.65 16.5 mm inch) inch) inch) (0.65 inch) ...
...your application or in portrait orientation. 3 3 4 4 1 2 1 2 Media U.S. Executive U.S. Jams might occur with these margin settings in the printer driver. • Do not print on both sides of a page • Always use media that conforms to the printer specifications. Legal A4 U.S. Printer specifications... (2) Right margin (3) Top margin (4) Bottom margin 3.3 mm (0.13 inch) 3.3 mm (0.13 inch) 3.3 mm (0.13 inch) 3.3 mm (0.13 inch) Windows and 12mm (0.47 inch) Macintosh and Linux 3.3 mm (0.13 3.3 mm (0.13 16.5 mm (0.65 16.5 mm inch) inch) inch) (0.65 inch) ...
User Guide
Page 212
...the slot. For more information, see Ink cartridge warranty information. Paper Mismatch The paper size or type selected in the printer driver does not match the paper loaded in the message as incompatible, see Order printing supplies online for information about ink cartridge warranty,... move Something is still under warranty, contact HP support for jams. For more information, see HP support. For more information, see Load media. 208 Errors (Windows) NOTE: If the paper loaded in the printer is loaded in the printer driver, and then print the document again. Solution...
...the slot. For more information, see Ink cartridge warranty information. Paper Mismatch The paper size or type selected in the printer driver does not match the paper loaded in the message as incompatible, see Order printing supplies online for information about ink cartridge warranty,... move Something is still under warranty, contact HP support for jams. For more information, see HP support. For more information, see Load media. 208 Errors (Windows) NOTE: If the paper loaded in the printer is loaded in the printer driver, and then print the document again. Solution...
User Guide
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...quality report 90 printer status report 130 troubleshoot 82 Print borderless Mac OS 36 Windows 35 Print brochures print 31 Print envelope 32 Print envelopes Mac OS 32 Print photos Mac OS 33 Windows 33 print quality report 90 print settings print quality 87 print-carriage access door,... locating 12 printer control panel locating 11 network settings 201 scan from 38 send faxes 46 printer driver warranty 137 printer software (Windows) about 204 opening 204 printer status report information on 129 print 130 printhead clean 92 printhead, align 93 printheads ordering online...
...quality report 90 printer status report 130 troubleshoot 82 Print borderless Mac OS 36 Windows 35 Print brochures print 31 Print envelope 32 Print envelopes Mac OS 32 Print photos Mac OS 33 Windows 33 print quality report 90 print settings print quality 87 print-carriage access door,... locating 12 printer control panel locating 11 network settings 201 scan from 38 send faxes 46 printer driver warranty 137 printer software (Windows) about 204 opening 204 printer status report information on 129 print 130 printhead clean 92 printhead, align 93 printheads ordering online...