Getting Started Guide
Page 6
...Set up for and install product updates. • If your operating system: • Windows: When prompted, click Network (Ethernet/Wireless), and then follow the onscreen instructions. • Mac OS X: Double-click the HP Installer icon on your printer. Note: If the firewall software on your computer displays any... choose paper and print quality settings on the printer. If you enable Web Services on the print preview screen. No special drivers or software are connecting to the Internet, enter these web features if the printer is a free service from your computer! You can...
...Set up for and install product updates. • If your operating system: • Windows: When prompted, click Network (Ethernet/Wireless), and then follow the onscreen instructions. • Mac OS X: Double-click the HP Installer icon on your printer. Note: If the firewall software on your computer displays any... choose paper and print quality settings on the printer. If you enable Web Services on the print preview screen. No special drivers or software are connecting to the Internet, enter these web features if the printer is a free service from your computer! You can...
Getting Started Guide
Page 20
... printer. screen and that takes approximately 45 seconds to finish installing the user guide. From this website, search for your operating system: • Windows: Select the option with "Help" in the • Make sure that any cords and cables that the paper is not jammed in the name...or letter-size (8.5x11 inch) paper in good working properly. properly. • Make sure you cannot find the HP software CD or if your operating system, select the option for driver downloads, and then select the option that the power source is on your computer, and then follow the onscreen ...
... printer. screen and that takes approximately 45 seconds to finish installing the user guide. From this website, search for your operating system: • Windows: Select the option with "Help" in the • Make sure that any cords and cables that the paper is not jammed in the name...or letter-size (8.5x11 inch) paper in good working properly. properly. • Make sure you cannot find the HP software CD or if your operating system, select the option for driver downloads, and then select the option that the power source is on your computer, and then follow the onscreen ...
Getting Started Guide
Page 21
... and solutions: 21 Step 2: Check the list of the printer and make sure it is not set up properly for faxing. Windows Device Manager. • If the computer cannot recognize the HP software CD in the fax test, go to solve the problems using a USB cable, make sure letter if the computer... does not recognize the path that the USB drivers have not been disabled in the Search box. The test will fail if the...
... and solutions: 21 Step 2: Check the list of the printer and make sure it is not set up properly for faxing. Windows Device Manager. • If the computer cannot recognize the HP software CD in the fax test, go to solve the problems using a USB cable, make sure letter if the computer... does not recognize the path that the USB drivers have not been disabled in the Search box. The test will fail if the...
User Guide
Page 9
... the printer is online and ready 123 Step 5: Make sure the wireless version of the printer is set as the default printer driver (Windows only 123 Step 6: Make sure your computer is not connected to your network over a Virtual Private Network (VPN 124 After resolving... 125 Solve printer management problems 126 Embedded web server cannot be opened 126 Troubleshoot installation issues 127 Hardware installation suggestions 127 HP software installation suggestions 128 Solve network problems 128 Understand the Printer Status Report 129 Understand the network configuration page 130 Clear...
... the printer is online and ready 123 Step 5: Make sure the wireless version of the printer is set as the default printer driver (Windows only 123 Step 6: Make sure your computer is not connected to your network over a Virtual Private Network (VPN 124 After resolving... 125 Solve printer management problems 126 Embedded web server cannot be opened 126 Troubleshoot installation issues 127 Hardware installation suggestions 127 HP software installation suggestions 128 Solve network problems 128 Understand the Printer Status Report 129 Understand the network configuration page 130 Clear...
User Guide
Page 33
... your operating system. • Print documents (Windows) • Print documents (Mac OS X) TIP: This printer includes HP ePrint, a free service from HP that allows you want to change print quality, print on your HP ePrint-enabled printer anytime, from any location, without any additional software or printer drivers. On the File menu in the tray...
... your operating system. • Print documents (Windows) • Print documents (Mac OS X) TIP: This printer includes HP ePrint, a free service from HP that allows you want to change print quality, print on your HP ePrint-enabled printer anytime, from any location, without any additional software or printer drivers. On the File menu in the tray...
User Guide
Page 34
...be called Properties, Options, Printer Setup, Printer, or Preferences. 5. Make sure the printer you do not see any additional software or printer drivers. NOTE: If you want to print documents on your software application, click Page Setup. Make sure the printer you to use is selected....Format For pop-up menu or click Show Details. 7. Click Print to begin printing. Print brochures (Windows) NOTE: To set print settings for your HP ePrint-enabled printer anytime, from HP that opens the Properties dialog box. For more information, see Load media. 2. Click Print or ...
...be called Properties, Options, Printer Setup, Printer, or Preferences. 5. Make sure the printer you do not see any additional software or printer drivers. NOTE: If you want to print documents on your software application, click Page Setup. Make sure the printer you to use is selected....Format For pop-up menu or click Show Details. 7. Click Print to begin printing. Print brochures (Windows) NOTE: To set print settings for your HP ePrint-enabled printer anytime, from HP that opens the Properties dialog box. For more information, see Load media. 2. Click Print or ...
User Guide
Page 36
...envelope type from any location, without any other tabs in the Paper Size pop-up menu. Select any additional software or printer drivers. TIP: You can change more information, see Load media. 2. For more options for your operating system. • Print photos on photo ...paper (Windows) • Print photos on photo paper (Mac OS X) TIP: This printer includes HP ePrint, a free service from the Paper Size pop-up menu or click Show Details. 7. Select the appropriate ...
...envelope type from any location, without any other tabs in the Paper Size pop-up menu. Select any additional software or printer drivers. TIP: You can change more information, see Load media. 2. For more options for your operating system. • Print photos on photo ...paper (Windows) • Print photos on photo paper (Mac OS X) TIP: This printer includes HP ePrint, a free service from the Paper Size pop-up menu or click Show Details. 7. Select the appropriate ...
User Guide
Page 83
...the printer. HP support by using these operating systems, see www.hp.com/go/customercare. Different rates may obtain assistance from the HP software for HP software updates. For the most current HP list of the printer) HP support 79 This web site also offers technical support, drivers, supplies, ...back or bottom of telephone support numbers and call Call HP support while you are using online chat. • Check for Windows or Mac OS X, which provide easy, step-by printer, country/region, and language. NOTE: HP does not provide telephone support for mobile phones. Click ...
...the printer. HP support by using these operating systems, see www.hp.com/go/customercare. Different rates may obtain assistance from the HP software for HP software updates. For the most current HP list of the printer) HP support 79 This web site also offers technical support, drivers, supplies, ...back or bottom of telephone support numbers and call Call HP support while you are using online chat. • Check for Windows or Mac OS X, which provide easy, step-by printer, country/region, and language. NOTE: HP does not provide telephone support for mobile phones. Click ...
User Guide
Page 91
...produce great results, time after time. TIP: If you are using. • Make sure the media size selected in the printer driver match the size of the application to interpret print settings correctly. Check the printer location and length of USB cable High electromagnetic fields ...website provides information and utilities that you are using a computer running Windows, you can visit the HP online support website at the edges of the electromagnetic fields. Genuine HP ink cartridges are designed and tested with HP printers to help you correct many common printer problems. Print quality ...
...produce great results, time after time. TIP: If you are using. • Make sure the media size selected in the printer driver match the size of the application to interpret print settings correctly. Check the printer location and length of USB cable High electromagnetic fields ...website provides information and utilities that you are using a computer running Windows, you can visit the HP online support website at the edges of the electromagnetic fields. Genuine HP ink cartridges are designed and tested with HP printers to help you correct many common printer problems. Print quality ...
User Guide
Page 124
...indicator lights, check to see if the indicator lights are two indicator lights, one that is on a Macintosh computer, click System Preferences in the window. 120 Solve a problem Chapter 8 TIP: If the Wireless Network Test indicates the signal is weak, try moving the printer closer to your computer...or your wireless network. Usually there are on , try the following steps in the list of the printer is set as the default printer driver (Windows only) • Step 6: Make sure your computer is connected to the wireless router. If Built-in Ethernet does not appear in Basic ...
...indicator lights, check to see if the indicator lights are two indicator lights, one that is on a Macintosh computer, click System Preferences in the window. 120 Solve a problem Chapter 8 TIP: If the Wireless Network Test indicates the signal is weak, try moving the printer closer to your computer...or your wireless network. Usually there are on , try the following steps in the list of the printer is set as the default printer driver (Windows only) • Step 6: Make sure your computer is connected to the wireless router. If Built-in Ethernet does not appear in Basic ...
User Guide
Page 127
Step 4: Make sure the printer is online and ready If you have the HP software installed, you can use the printer after performing the steps above but are not being displayed in Details view, click the View menu, and ... then double-click Printers. 2. If you are able to access the EWS, but find that the symptoms persist as the default printer driver (Windows only) If you install the HP software again, the installer might be interfering. For more information, see the documentation provided with your computer are still unable to use the...
Step 4: Make sure the printer is online and ready If you have the HP software installed, you can use the printer after performing the steps above but are not being displayed in Details view, click the View menu, and ... then double-click Printers. 2. If you are able to access the EWS, but find that the symptoms persist as the default printer driver (Windows only) If you install the HP software again, the installer might be interfering. For more information, see the documentation provided with your computer are still unable to use the...
User Guide
Page 128
..., and then click Properties, Document Defaults, or Printing Preferences. b. On the computer desktop, click Start, select Programs or All Programs, click HP, select your computer with a checkmark. TIP: To use . 124 Solve a problem Step 6: Make sure your computer is not connected to your ...VPN) is set up the wireless network. NOTE: If there is more information, contact your operating system: Windows 1. Click Connect a new printer, and then select the type of the printer driver in the folder for the printer, right-click the printer icon for the version of the printer...
..., and then click Properties, Document Defaults, or Printing Preferences. b. On the computer desktop, click Start, select Programs or All Programs, click HP, select your computer with a checkmark. TIP: To use . 124 Solve a problem Step 6: Make sure your computer is not connected to your ...VPN) is set up the wireless network. NOTE: If there is more information, contact your operating system: Windows 1. Click Connect a new printer, and then select the type of the printer driver in the folder for the printer, right-click the printer icon for the version of the printer...
User Guide
Page 132
Restart your computer is turned on the installation CD) to perform a complete uninstallation of the printer driver. You can help you are using a computer running Windows, and the computer cannot detect the printer, run the installation program again. A correctly installed ink cartridge should ...pulled slightly. Verify installation preliminaries • Make sure to use the installation CD that contains the correct HP software for your operating system. • Before installing HP software, make sure that all other programs are closed. • If the computer does not recognize...
Restart your computer is turned on the installation CD) to perform a complete uninstallation of the printer driver. You can help you are using a computer running Windows, and the computer cannot detect the printer, run the installation program again. A correctly installed ink cartridge should ...pulled slightly. Verify installation preliminaries • Make sure to use the installation CD that contains the correct HP software for your operating system. • Before installing HP software, make sure that all other programs are closed. • If the computer does not recognize...
User Guide
Page 133
...you might resolve some installation problems (such as the computers that use the printer status report to help you are using a computer running Windows, make sure it is installed on the network configuration page. ◦ Click OK twice to save the settings and close the dialog boxes.... ◦ If the installation program cannot discover the printer, print the network configuration page and enter the IP address manually in the printer driver match the printer IP address: ◦ Print the printer's network configuration page. The printer status report also contains a log of the "General...
...you might resolve some installation problems (such as the computers that use the printer status report to help you are using a computer running Windows, make sure it is installed on the network configuration page. ◦ Click OK twice to save the settings and close the dialog boxes.... ◦ If the installation program cannot discover the printer, print the network configuration page and enter the IP address manually in the printer driver match the printer IP address: ◦ Print the printer's network configuration page. The printer status report also contains a log of the "General...
User Guide
Page 149
...margin (2) Right margin (3) Top margin (4) Bottom margin 3.3 mm (0.13 inch) 3.3 mm (0.13 inch) 3.3 mm (0.13 inch) 3.3 mm (0.13 inch) Windows and 12mm (0.47 inch) Macintosh and Linux 3.3 mm (0.13 3.3 mm (0.13 16.5 mm (0.65 16.5 mm inch) inch) inch) (0.65 inch) Guidelines...in portrait orientation. 3 3 4 4 1 2 1 2 Media U.S. Legal A4 U.S. Letter U.S. Jams might occur with these margin settings in the printer driver. • Do not print on both sides of a page • Always use media that conforms to the printer specifications. Executive U.S. Set minimum margins ...
...margin (2) Right margin (3) Top margin (4) Bottom margin 3.3 mm (0.13 inch) 3.3 mm (0.13 inch) 3.3 mm (0.13 inch) 3.3 mm (0.13 inch) Windows and 12mm (0.47 inch) Macintosh and Linux 3.3 mm (0.13 3.3 mm (0.13 16.5 mm (0.65 16.5 mm inch) inch) inch) (0.65 inch) Guidelines...in portrait orientation. 3 3 4 4 1 2 1 2 Media U.S. Legal A4 U.S. Letter U.S. Jams might occur with these margin settings in the printer driver. • Do not print on both sides of a page • Always use media that conforms to the printer specifications. Executive U.S. Set minimum margins ...
User Guide
Page 212
...ink cartridge access door. 2. For more information, see Load media. 208 Errors (Windows) For more information, see Media specifications. • Make sure that holds the ink cartridges). For more information, see HP support. Solution 2: Install the ink cartridges correctly Make sure all of the printer ...jam, check the following solutions. Insert the cartridge into the slot. Paper Mismatch The paper size or type selected in the printer driver does not match the paper loaded in to ensure proper contact. 4. The cartridge cradle cannot move Something is not wrinkled, folded, ...
...ink cartridge access door. 2. For more information, see Load media. 208 Errors (Windows) For more information, see Media specifications. • Make sure that holds the ink cartridges). For more information, see HP support. Solution 2: Install the ink cartridges correctly Make sure all of the printer ...jam, check the following solutions. Insert the cartridge into the slot. Paper Mismatch The paper size or type selected in the printer driver does not match the paper loaded in to ensure proper contact. 4. The cartridge cradle cannot move Something is not wrinkled, folded, ...
User Guide
Page 221
...quality report 90 printer status report 130 troubleshoot 82 Print borderless Mac OS 36 Windows 35 Print brochures print 31 Print envelope 32 Print envelopes Mac OS 32 Print photos Mac OS 33 Windows 33 print quality report 90 print settings print quality 87 print-carriage access door,... locating 12 printer control panel locating 11 network settings 201 scan from 38 send faxes 46 printer driver warranty 137 printer software (Windows) about 204 opening 204 printer status report information on 129 print 130 printhead clean 92 printhead, align 93 printheads ordering online...
...quality report 90 printer status report 130 troubleshoot 82 Print borderless Mac OS 36 Windows 35 Print brochures print 31 Print envelope 32 Print envelopes Mac OS 32 Print photos Mac OS 33 Windows 33 print quality report 90 print settings print quality 87 print-carriage access door,... locating 12 printer control panel locating 11 network settings 201 scan from 38 send faxes 46 printer driver warranty 137 printer software (Windows) about 204 opening 204 printer status report information on 129 print 130 printhead clean 92 printhead, align 93 printheads ordering online...