Reference Guide
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... turn it on wireless: 1. Description Blue light blinking Possible cause The printer is turned off Wireless is not connected to begin printer setup. Solution Set up a wireless connection By following solutions. Convert from a USB connection to the wireless network. English HP OfficeJet 8020 series Reference Guide Follow the instructions in the poster to a network. Set...
... turn it on wireless: 1. Description Blue light blinking Possible cause The printer is turned off Wireless is not connected to begin printer setup. Solution Set up a wireless connection By following solutions. Convert from a USB connection to the wireless network. English HP OfficeJet 8020 series Reference Guide Follow the instructions in the poster to a network. Set...
Reference Guide
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... Help Ink cartridge Safety Get additional help and find out more information, visit www.hp.com/support. Set up fax Set up fax from the printer control panel. Use only with the printer for setup. This information might be used with Wi-Fi Direct, visit the Wi...power adapter (if provided) supplied by HP. English Use the printer wirelessly without a Wi-Fi network (Wi-Fi Direct) With Wi-Fi Direct, you need HP software installed on www.hp.com/support. For more Product support www.hp.com/support HP mobile printing www.hp.com/go /orderdocuments. Learn more information...
... Help Ink cartridge Safety Get additional help and find out more information, visit www.hp.com/support. Set up fax Set up fax from the printer control panel. Use only with the printer for setup. This information might be used with Wi-Fi Direct, visit the Wi...power adapter (if provided) supplied by HP. English Use the printer wirelessly without a Wi-Fi network (Wi-Fi Direct) With Wi-Fi Direct, you need HP software installed on www.hp.com/support. For more Product support www.hp.com/support HP mobile printing www.hp.com/go /orderdocuments. Learn more information...
User Guide
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... precautions when using this product near water, or when you are trademarks of Cisco in the documentation that comes with the printer. - Observe all instructions in the U.S. There are registered trademarks owned by the U.S. NOTHING HEREIN SHOULD BE CONSTRUED AS ... ALL RIGHTS RESERVED. Microsoft and Windows are trademarks of Microsoft Corporation in a protected location where no user-serviceable parts inside. HP company notices THE INFORMATION CONTAINED HEREIN IS SUBJECT TO CHANGE WITHOUT NOTICE. Android and Chromebook are trademarks of injury from wall outlets...
... precautions when using this product near water, or when you are trademarks of Cisco in the documentation that comes with the printer. - Observe all instructions in the U.S. There are registered trademarks owned by the U.S. NOTHING HEREIN SHOULD BE CONSTRUED AS ... ALL RIGHTS RESERVED. Microsoft and Windows are trademarks of Microsoft Corporation in a protected location where no user-serviceable parts inside. HP company notices THE INFORMATION CONTAINED HEREIN IS SUBJECT TO CHANGE WITHOUT NOTICE. Android and Chromebook are trademarks of injury from wall outlets...
User Guide
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...Paper basics ...13 Load paper ...16 Load an original on the scanner glass ...26 Load an original in the document feeder ...28 Update the printer ...29 Open the HP printer software (Windows) ...30 Use the HP Smart app to print, scan, and troubleshoot from an iOS, Android, or Windows 10 device 31 Turn the... printer off ...32 2 Print ...33 Print using a computer ...34 Print using the HP Smart app ...40 Print with mobile devices ...41 Tips for successful printing ...42 3 Copy and scan ...44 Copy ...45 Scan ...
...Paper basics ...13 Load paper ...16 Load an original on the scanner glass ...26 Load an original in the document feeder ...28 Update the printer ...29 Open the HP printer software (Windows) ...30 Use the HP Smart app to print, scan, and troubleshoot from an iOS, Android, or Windows 10 device 31 Turn the... printer off ...32 2 Print ...33 Print using a computer ...34 Print using the HP Smart app ...40 Print with mobile devices ...41 Tips for successful printing ...42 3 Copy and scan ...44 Copy ...45 Scan ...
User Guide
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...126 Use Wi-Fi Direct ...128 8 Printer management tools ...131 Toolbox (Windows) ...132 Embedded web server ...133 9 Solve a problem ...136 Get help with HP online troubleshooting ...137 Get help from the printer control panel ...138 Get help from the HP Smart app ...139 Get help in ...this guide ...140 Understand printer reports ...166 Solve problems using Web Services ...168 Maintain the printer ...169 Restore original factory defaults ...
...126 Use Wi-Fi Direct ...128 8 Printer management tools ...131 Toolbox (Windows) ...132 Embedded web server ...133 9 Solve a problem ...136 Get help with HP online troubleshooting ...137 Get help from the printer control panel ...138 Get help from the HP Smart app ...139 Get help in ...this guide ...140 Understand printer reports ...166 Solve problems using Web Services ...168 Maintain the printer ...169 Restore original factory defaults ...
User Guide
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1 Get started This guide provides details about how to use the printer and how to resolve problems. ● Accessibility ● HP EcoSolutions (HP and the Environment) ● Understand the printer parts ● Use the printer control panel ● Paper basics ● Load paper ● Load an original on the scanner glass ● Load an original in the document feeder ● Update the printer ● Open the HP printer software (Windows) ● Use the HP Smart app to print, scan, and troubleshoot from an iOS, Android, or Windows 10 device ● Turn the printer off ENWW 1
1 Get started This guide provides details about how to use the printer and how to resolve problems. ● Accessibility ● HP EcoSolutions (HP and the Environment) ● Understand the printer parts ● Use the printer control panel ● Paper basics ● Load paper ● Load an original on the scanner glass ● Load an original in the document feeder ● Update the printer ● Open the HP printer software (Windows) ● Use the HP Smart app to print, scan, and troubleshoot from an iOS, Android, or Windows 10 device ● Turn the printer off ENWW 1
User Guide
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... with visual impairments or low vision by users with mobility impairments, the HP software functions can be executed through keyboard commands. The HP software also supports Windows accessibility options such as screen readers, Braille readers, and voice-to-text applications. The printer doors, buttons, paper trays, and paper-width guides can be operated...
... with visual impairments or low vision by users with mobility impairments, the HP software functions can be executed through keyboard commands. The HP software also supports Windows accessibility options such as screen readers, Braille readers, and voice-to-text applications. The printer doors, buttons, paper trays, and paper-width guides can be operated...
User Guide
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... in Sleep mode. Touch Schedule On/Off. Even when Auto-Off is disabled, the printer enters Sleep mode after five minutes of inactivity before the printer sleeps. 1. HP EcoSolutions (HP and the Environment) HP is committed to helping you optimize your printer supports this energy saving feature, Auto-Off is automatically enabled or disabled depending on...
... in Sleep mode. Touch Schedule On/Off. Even when Auto-Off is disabled, the printer enters Sleep mode after five minutes of inactivity before the printer sleeps. 1. HP EcoSolutions (HP and the Environment) HP is committed to helping you optimize your printer supports this energy saving feature, Auto-Off is automatically enabled or disabled depending on...
User Guide
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HP recommends that you print photos or envelopes. Quiet Mode is printing 1. From the printer control panel, touch or swipe down the tab at the top of the printer. (the Power button) located If you are missing. Touch Quiet Mode . 3. To turn on Quiet Mode from 10 p.m. It only works ...when printing on Quiet Mode . 4. to reduce overall noise without affecting print quality. Touch Quiet Mode . 3. From the printer control panel, touch or swipe down the tab at the top of the screen to turn it on Quiet Mode. To reduce printing noise, turn...
HP recommends that you print photos or envelopes. Quiet Mode is printing 1. From the printer control panel, touch or swipe down the tab at the top of the printer. (the Power button) located If you are missing. Touch Quiet Mode . 3. To turn on Quiet Mode from 10 p.m. It only works ...when printing on Quiet Mode . 4. to reduce overall noise without affecting print quality. Touch Quiet Mode . 3. From the printer control panel, touch or swipe down the tab at the top of the screen to turn it on Quiet Mode. To reduce printing noise, turn...
User Guide
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... Mode . 3. Open the EWS. For more information, see Open the HP printer software (Windows). 2. Click Apply. Open the HP printer software. For more information, see Open the embedded web server. 2. ENWW HP EcoSolutions (HP and the Environment) 5 NOTE: Quiet Mode is only used original HP ink cartridges through HP Planet Partners. Click Save Setting. Click the Settings tab. 3.
... Mode . 3. Open the EWS. For more information, see Open the HP printer software (Windows). 2. Click Apply. Open the HP printer software. For more information, see Open the embedded web server. 2. ENWW HP EcoSolutions (HP and the Environment) 5 NOTE: Quiet Mode is only used original HP ink cartridges through HP Planet Partners. Click Save Setting. Click the Settings tab. 3.
User Guide
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Understand the printer parts This section contains the following topics: ● Top and front view ● Printing supplies area ● Back view Top and front view 1 Document feeder 2 Document feeder paper-width guides 3 Document feeder tray 4 Document feeder output extension 5 Scanner lid 6 Scanner glass 7 Output tray 8 Output tray extension 9 Input tray 10 Power button 11 Front USB port NOTE: This feature is available with some models of the printer. 12 Front door 13 Control panel display 6 Chapter 1 Get started ENWW
Understand the printer parts This section contains the following topics: ● Top and front view ● Printing supplies area ● Back view Top and front view 1 Document feeder 2 Document feeder paper-width guides 3 Document feeder tray 4 Document feeder output extension 5 Scanner lid 6 Scanner glass 7 Output tray 8 Output tray extension 9 Input tray 10 Power button 11 Front USB port NOTE: This feature is available with some models of the printer. 12 Front door 13 Control panel display 6 Chapter 1 Get started ENWW
User Guide
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Do not turn the printer off when a cartridge is missing. Back view 1 Ethernet network port 2 Rear USB port 3 Fax port (Ext) ENWW Understand the printer parts 7 Avoid removing supplies for extended periods of time. Printing supplies area 1 Cartridge access door 2 Front door 3 Printhead 4 Cartridges NOTE: Cartridges should be kept in the printer to prevent possible print quality issues or printhead damage.
Do not turn the printer off when a cartridge is missing. Back view 1 Ethernet network port 2 Rear USB port 3 Fax port (Ext) ENWW Understand the printer parts 7 Avoid removing supplies for extended periods of time. Printing supplies area 1 Cartridge access door 2 Front door 3 Printhead 4 Cartridges NOTE: Cartridges should be kept in the printer to prevent possible print quality issues or printhead damage.
User Guide
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... buttons and lights The following topics: ● Lift the control panel ● Overview of buttons and lights ● Function buttons ● Dashboard icons ● Change printer settings Lift the control panel You can move the control panel for easier use. ● Push the upper part of the control panel to lift... it is back in place. ENWW Use the printer control panel 9 NOTE: Return the control panel to its original position by pushing down the bottom until it . Use the...
... buttons and lights The following topics: ● Lift the control panel ● Overview of buttons and lights ● Function buttons ● Dashboard icons ● Change printer settings Lift the control panel You can move the control panel for easier use. ● Push the upper part of the control panel to lift... it is back in place. ENWW Use the printer control panel 9 NOTE: Return the control panel to its original position by pushing down the bottom until it . Use the...
User Guide
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...the range of wireless signal. ● Fast blinking light indicates wireless error. To connect your printer, see Set up fax, send fax, or reprint received fax. Dashboard icons The Dashboard on the printer control panel lets you can print. ● Slow blinking light with clear pause indicates that ... Scan Fax Apps Purpose Copy document, ID card, or photo. Label 1 2 3 4 Name and Description Wireless light: Indicates the status of the printer's wireless connection. ● Solid blue light indicates that wireless connection has been established and you access the icons on the...
...the range of wireless signal. ● Fast blinking light indicates wireless error. To connect your printer, see Set up fax, send fax, or reprint received fax. Dashboard icons The Dashboard on the printer control panel lets you can print. ● Slow blinking light with clear pause indicates that ... Scan Fax Apps Purpose Copy document, ID card, or photo. Label 1 2 3 4 Name and Description Wireless light: Indicates the status of the printer's wireless connection. ● Solid blue light indicates that wireless connection has been established and you access the icons on the...
User Guide
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...can check ePrint status details, change the printer functions and settings, print reports, or get help for planning purposes only. HP EcoSolutions: Displays a screen where you can configure some of the printer's environmental features. TIP: If the printer is connected to the network. Showing the...the cartridges until prompted to avoid possible printing delays. For more information about these tools, see HP ePrint . When you can also change the printer settings using the printer management tools in the software. Wi-Fi Direct: Displays the status, name, and password for...
...can check ePrint status details, change the printer functions and settings, print reports, or get help for planning purposes only. HP EcoSolutions: Displays a screen where you can configure some of the printer's environmental features. TIP: If the printer is connected to the network. Showing the...the cartridges until prompted to avoid possible printing delays. For more information about these tools, see HP ePrint . When you can also change the printer settings using the printer management tools in the software. Wi-Fi Direct: Displays the status, name, and password for...
User Guide
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...Select Copy or Scan and then select the desired option. 2. TIP: Touch (Home) to return to open the Dashboard, and then touch ( Setup ). 2. From the printer control panel, touch or swipe down the tab at the top of the screen to the Home screen. To change settings. 1. Some features of the... control panel display shows the available functions for the printer. Touch the screen items to change settings for a function The Home screen of the functions allows you want to the Home screen. 12 Chapter 1...
...Select Copy or Scan and then select the desired option. 2. TIP: Touch (Home) to return to open the Dashboard, and then touch ( Setup ). 2. From the printer control panel, touch or swipe down the tab at the top of the screen to the Home screen. To change settings. 1. Some features of the... control panel display shows the available functions for the printer. Touch the screen items to change settings for a function The Home screen of the functions allows you want to the Home screen. 12 Chapter 1...
User Guide
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...before buying large quantities. Visit the HP website at a low cost, using HP papers that are specifically designed for more information about HP paper. With HP Premium Plus Photo Paper, you can share them right off the printer. It resists water, smears, fingerprints... Paper delivers exceptional results with the ColorLok logo for papers with any inkjet printer. Use HP paper for easy handling. Look for printing everyday documents. Photo printing ● HP Premium Plus Photo Paper HP Premium Plus Photo Paper is available in glossy finish in several sizes, including...
...before buying large quantities. Visit the HP website at a low cost, using HP papers that are specifically designed for more information about HP paper. With HP Premium Plus Photo Paper, you can share them right off the printer. It resists water, smears, fingerprints... Paper delivers exceptional results with the ColorLok logo for papers with any inkjet printer. Use HP paper for easy handling. Look for printing everyday documents. Photo printing ● HP Premium Plus Photo Paper HP Premium Plus Photo Paper is available in glossy finish in several sizes, including...
User Guide
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..., reports, and newsletters. They are heavy two-sided matte paper perfect for use . Order HP paper supplies The printer is a high-quality multifunction paper. All papers with the ColorLok logo in copiers, printers, and fax machines. It is opaque enough for twosided color usage with no show-through, ...which makes it ideal for newsletters, reports, and flyers. ● HP Printing Paper HP Printing Paper is suitable for papers with the ColorLok ...
..., reports, and newsletters. They are heavy two-sided matte paper perfect for use . Order HP paper supplies The printer is a high-quality multifunction paper. All papers with the ColorLok logo in copiers, printers, and fax machines. It is opaque enough for twosided color usage with no show-through, ...which makes it ideal for newsletters, reports, and flyers. ● HP Printing Paper HP Printing Paper is suitable for papers with the ColorLok ...
User Guide
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Make sure the stack of paper is printing. 4. ENWW Load paper 17 Insert the paper in portrait orientation and with the appropriate paper size lines on the left and right edges of the stack of paper. NOTE: Do not load paper while the printer is aligned with the side to be printed facing down. Also, make sure the stack of paper does not exceed the stack height marking on the front of the tray. 3. Adjust the paper-width guides until they touch the left edge of the tray.
Make sure the stack of paper is printing. 4. ENWW Load paper 17 Insert the paper in portrait orientation and with the appropriate paper size lines on the left and right edges of the stack of paper. NOTE: Do not load paper while the printer is aligned with the side to be printed facing down. Also, make sure the stack of paper does not exceed the stack height marking on the front of the tray. 3. Adjust the paper-width guides until they touch the left edge of the tray.
User Guide
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Pull out the input tray. NOTE: If there is other paper in the input tray, remove the paper before loading a different paper type or size. 18 Chapter 1 Get started ENWW 5. Reinsert the input tray into the printer. 6. Pull out the output tray extension as shown. To load legal paper 1.
Pull out the input tray. NOTE: If there is other paper in the input tray, remove the paper before loading a different paper type or size. 18 Chapter 1 Get started ENWW 5. Reinsert the input tray into the printer. 6. Pull out the output tray extension as shown. To load legal paper 1.