Reference Guide
Page 2
...To resolve wireless connectivity problems, see "Troubleshoot wireless setup" on your device model. 1 Attention light 2 Paper light 3 Imaging Drum light 4 Cancel button 5 Resume button 6 Wireless button/light* Wi-Fi Signal Strength indicator 7 Wi-Fi Direct button/light* 8 Power button/Ready light * Wireless models only Control panel light patterns Ready Cover open/paper size mismatch/other error Out of paper Paper jam Internal error; Printer control panel NOTE: The control panel buttons differ depending on page 2. 1 HP Neverstop Laser 1000 series Reference Guide Read this guide to get...
...To resolve wireless connectivity problems, see "Troubleshoot wireless setup" on your device model. 1 Attention light 2 Paper light 3 Imaging Drum light 4 Cancel button 5 Resume button 6 Wireless button/light* Wi-Fi Signal Strength indicator 7 Wi-Fi Direct button/light* 8 Power button/Ready light * Wireless models only Control panel light patterns Ready Cover open/paper size mismatch/other error Out of paper Paper jam Internal error; Printer control panel NOTE: The control panel buttons differ depending on page 2. 1 HP Neverstop Laser 1000 series Reference Guide Read this guide to get...
Reference Guide
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Check the toner level indicator on the printer control panel. "+1" means one or two HP Toner Reload Kits to add toner. "+2" means two HP Toner Reload Kits can be added. Troubleshoot wireless setup As directed in the setup guide, download and install the HP printer software, and follow the instructions on the printer control panel stops blinking and remains steady blue. The Wireless light is blinking blue and the Wi-Fi Signal Strength indicator is complete, the Wireless light turns steady blue and the Wi-Fi...
Check the toner level indicator on the printer control panel. "+1" means one or two HP Toner Reload Kits to add toner. "+2" means two HP Toner Reload Kits can be added. Troubleshoot wireless setup As directed in the setup guide, download and install the HP printer software, and follow the instructions on the printer control panel stops blinking and remains steady blue. The Wireless light is blinking blue and the Wi-Fi Signal Strength indicator is complete, the Wireless light turns steady blue and the Wi-Fi...
Warranty and Legal Guide
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... imaging drum is genuine and take steps to www.hp.com/go/anticounterfeit if you install an HP Toner Reload Kit or an HP Laser Imaging Drum and a software or firmware message indicates that you notice the following: ● The supplies status page indicates that a non-HP supply, or a used or counterfeit supply, is installed or has been used. ● A software or firmware message indicates that a non-HP supply, or a used or counterfeit supply, is installed or has been used reload kit or imaging drum...
... imaging drum is genuine and take steps to www.hp.com/go/anticounterfeit if you install an HP Toner Reload Kit or an HP Laser Imaging Drum and a software or firmware message indicates that you notice the following: ● The supplies status page indicates that a non-HP supply, or a used or counterfeit supply, is installed or has been used. ● A software or firmware message indicates that a non-HP supply, or a used or counterfeit supply, is installed or has been used reload kit or imaging drum...
Warranty and Legal Guide
Page 40
... the instructions, it may cause harmful interference to operate this equipment is located. ● Consult your product is assessed using applicable European Harmonized Standards. Product model number HP Neverstop Laser 1000a,1000n HP Neverstop Laser 1000w,1001nw Regulatory model number SEOLA-1800-00 SEOLA-1800-01 FCC regulations This equipment has been tested and found on the regulatory label.) The point of contact for a Class B digital device...
... the instructions, it may cause harmful interference to operate this equipment is located. ● Consult your product is assessed using applicable European Harmonized Standards. Product model number HP Neverstop Laser 1000a,1000n HP Neverstop Laser 1000w,1001nw Regulatory model number SEOLA-1800-00 SEOLA-1800-01 FCC regulations This equipment has been tested and found on the regulatory label.) The point of contact for a Class B digital device...
User Guide
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...30 Load and print labels ...32 5 Print ...35 Print using a Windows computer ...36 Select the paper type (Windows) ...36 Manually print on both sides (Windows 37 Print multiple pages per sheet (Windows 37 Print using a Mac computer ...38 Print with mobile devices ...39 6 Manage toner, media, and parts ...41 Check the toner level ...42 Reload toner ...43 Replace the imaging drum ...46 Order supplies, media, and parts ...48 7 Solve problems ...49 HP support ...50 Contact HP ...50 Register printer ...50 Additional warranty options ...50 Additional information ...51 Interpret control-panel light...
...30 Load and print labels ...32 5 Print ...35 Print using a Windows computer ...36 Select the paper type (Windows) ...36 Manually print on both sides (Windows 37 Print multiple pages per sheet (Windows 37 Print using a Mac computer ...38 Print with mobile devices ...39 6 Manage toner, media, and parts ...41 Check the toner level ...42 Reload toner ...43 Replace the imaging drum ...46 Order supplies, media, and parts ...48 7 Solve problems ...49 HP support ...50 Contact HP ...50 Register printer ...50 Additional warranty options ...50 Additional information ...51 Interpret control-panel light...
User Guide
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... ...63 Update the printer firmware ...63 Print from a different software program 63 Check the paper type and print quality settings for the print job 63 Check the paper type loaded in the printer 64 Check the paper type and print quality settings (Windows 64 Check the paper type and print quality settings (OS X 64 Visually inspect the imaging drum ...65 Check paper and the printing environment 65 Step one: Use paper that meets HP specifications 65 Step two: Check the environment 65 Adjust Print Density ...66 Resolving print quality problems ...67 Solve wireless network problems ...72...
... ...63 Update the printer firmware ...63 Print from a different software program 63 Check the paper type and print quality settings for the print job 63 Check the paper type loaded in the printer 64 Check the paper type and print quality settings (Windows 64 Check the paper type and print quality settings (OS X 64 Visually inspect the imaging drum ...65 Check paper and the printing environment 65 Step one: Use paper that meets HP specifications 65 Step two: Check the environment 65 Adjust Print Density ...66 Resolving print quality problems ...67 Solve wireless network problems ...72...
User Guide
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...the printer is ready to print a configuration page. ENWW Control panel features 3 The light turns on solid, there is a paper error. The Ready light is on , press the button to clear the error and resume printing. ● In manual duplex mode, press this button to print the second side of paper. Control panel features Base models 1 Paper light 2 Attention light 3 Imaging Drum light 4 Cancel button 5 Resume button 6 Power button/Ready light When you must replace the imaging drum to cancel a job. If the Imaging Drum light blinks, you start a print or copy job, the Paper...
...the printer is ready to print a configuration page. ENWW Control panel features 3 The light turns on solid, there is a paper error. The Ready light is on , press the button to clear the error and resume printing. ● In manual duplex mode, press this button to print the second side of paper. Control panel features Base models 1 Paper light 2 Attention light 3 Imaging Drum light 4 Cancel button 5 Resume button 6 Power button/Ready light When you must replace the imaging drum to cancel a job. If the Imaging Drum light blinks, you start a print or copy job, the Paper...
User Guide
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...; If the printer is in progress. When this light is on , press the button to clear the error and resume printing. ● In manual duplex mode, press this button to print the second side of paper, and is on (solid) when there is a paper error. If the Wireless button light glows steady blue, there is a stable wireless connection. Press this button to cancel a job. Wireless models 1 Paper light 2 Attention light 3 Imaging Drum light 4 Cancel button 5 Resume button 6 Wireless button and light The Paper light blinks when the input tray is out...
...; If the printer is in progress. When this light is on , press the button to clear the error and resume printing. ● In manual duplex mode, press this button to print the second side of paper, and is on (solid) when there is a paper error. If the Wireless button light glows steady blue, there is a stable wireless connection. Press this button to cancel a job. Wireless models 1 Paper light 2 Attention light 3 Imaging Drum light 4 Cancel button 5 Resume button 6 Wireless button and light The Paper light blinks when the input tray is out...
User Guide
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.../region or language, you have not installed the HP printer software on the computer, connect to Manual, you can be changed. ● If the Wi-Fi Direct connection security for a connection type. - c. After the printer connects successfully, the Wireless button glows blue. Guidelines for using a wireless connection or not. ● Wi-Fi Direct cannot be directed to the HP Mobile Printing website in another country/region or language. ● Make sure Wi...
.../region or language, you have not installed the HP printer software on the computer, connect to Manual, you can be changed. ● If the Wi-Fi Direct connection security for a connection type. - c. After the printer connects successfully, the Wireless button glows blue. Guidelines for using a wireless connection or not. ● Wi-Fi Direct cannot be directed to the HP Mobile Printing website in another country/region or language. ● Make sure Wi...
User Guide
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... printer network configuration page and other network configuration settings. ● Event Log: Shows a list of all printer events and errors. ● Open Source Licenses: Shows a summary of the licenses for three seconds. Accessing this website will not harm the computer. a. Open a web browser, and in the address line, and press the Enter key. The EWS opens. Actual supply life remaining can be safe, select the option to continue to install when print quality...
... printer network configuration page and other network configuration settings. ● Event Log: Shows a list of all printer events and errors. ● Open Source Licenses: Shows a summary of the licenses for three seconds. Accessing this website will not harm the computer. a. Open a web browser, and in the address line, and press the Enter key. The EWS opens. Actual supply life remaining can be safe, select the option to continue to install when print quality...
User Guide
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...change network settings from your computer. ● Energy Settings: Change the default times for entering Sleep/Auto Off mode or automatic shut down. ● System Setup: Change the system defaults for the printer. ● Service: Make adjustments for environmental factors such as humidity and altitude, control archive print mode, change the USB speed, and restore factory default settings. ● Administration: Set or change the printer password, enable or disable PJL device access commands, specify signature check preference for the printer. Networking tab (Network printer models...
...change network settings from your computer. ● Energy Settings: Change the default times for entering Sleep/Auto Off mode or automatic shut down. ● System Setup: Change the system defaults for the printer. ● Service: Make adjustments for environmental factors such as humidity and altitude, control archive print mode, change the USB speed, and restore factory default settings. ● Administration: Set or change the printer password, enable or disable PJL device access commands, specify signature check preference for the printer. Networking tab (Network printer models...
User Guide
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... printer from HP.com. NOTE: To print a configuration page to a network. Go to use this method. 1. Click Download, click Run, and then click Run again. 6. Follow the on-screen instructions to complete the installation, and then click the Exit button to the computer via a USB cable. It also works for printers connected to verify the installed firmware version before or after the update process, click Print Config. 7. NOTE: You must have a print driver installed...
... printer from HP.com. NOTE: To print a configuration page to a network. Go to use this method. 1. Click Download, click Run, and then click Run again. 6. Follow the on-screen instructions to complete the installation, and then click the Exit button to the computer via a USB cable. It also works for printers connected to verify the installed firmware version before or after the update process, click Print Config. 7. NOTE: You must have a print driver installed...
User Guide
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...-time setup of the printer using the Add Printer wizard. ● Chromebook: Download and install the HP Print for the paper that is loaded enables your mobile device to know what paper size it on your device. ● Windows Mobile: Tap Print from the Device menu. NOTE: You can print documents and photos directly from your mobile device: ● iOS: Use the Print option from the Google Play Store and enable it is automatically downloaded to wireless printer models only. NOTE: Devices...
...-time setup of the printer using the Add Printer wizard. ● Chromebook: Download and install the HP Print for the paper that is loaded enables your mobile device to know what paper size it on your device. ● Windows Mobile: Tap Print from the Device menu. NOTE: You can print documents and photos directly from your mobile device: ● iOS: Use the Print option from the Google Play Store and enable it is automatically downloaded to wireless printer models only. NOTE: Devices...
User Guide
Page 73
... meet HP specifications. ● Make sure that the paper type, size, and weight are supported by the printer. ● Use paper that is of good quality and free of the green roller on this surface can directly affect print quality and is installed. 3. Using smoother paper generally results in laser printers. Click the Print button. Check the memory chip for damage (for print-quality or paper-feeding issues. Fingerprints on the imaging drum. Check paper and the printing environment Step one: Use paper that meets HP specifications Some print-quality problems...
... meet HP specifications. ● Make sure that the paper type, size, and weight are supported by the printer. ● Use paper that is of good quality and free of the green roller on this surface can directly affect print quality and is installed. 3. Using smoother paper generally results in laser printers. Click the Print button. Check the memory chip for damage (for print-quality or paper-feeding issues. Fingerprints on the imaging drum. Check paper and the printing environment Step one: Use paper that meets HP specifications Some print-quality problems...
User Guide
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... HP Embedded Web Server (EWS). ● Use the HP Smart app to access the EWS, if available. ● Use the HP Printer Assistant for Windows 7 systems. ● Press and hold the Resume button to print a configuration page, then navigate to the website. NOTE: If you receive a message indicating that accessing the website might not be safe, select the option to continue to the IP address shown on the printer configuration page...
... HP Embedded Web Server (EWS). ● Use the HP Smart app to access the EWS, if available. ● Use the HP Printer Assistant for Windows 7 systems. ● Press and hold the Resume button to print a configuration page, then navigate to the website. NOTE: If you receive a message indicating that accessing the website might not be safe, select the option to continue to the IP address shown on the printer configuration page...
User Guide
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... wireless network diagnostic test using the printer control panel or the Embedded Web Server (EWS). Open the HP Embedded Web Server (EWS). ● Use the HP Smart app to print a test page that your computer or mobile device is working correctly. 3. NOTE: If you have selected the correct printer port. ● Verify that the computer and printer connect to the website. Make sure that the On option is selected. 4. Accessing this frequency. ● Verify that the print driver is installed...
... wireless network diagnostic test using the printer control panel or the Embedded Web Server (EWS). Open the HP Embedded Web Server (EWS). ● Use the HP Smart app to print a test page that your computer or mobile device is working correctly. 3. NOTE: If you have selected the correct printer port. ● Verify that the computer and printer connect to the website. Make sure that the On option is selected. 4. Accessing this frequency. ● Verify that the print driver is installed...
User Guide
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... printer control panel is off the firewall, and then install the wireless printer on the computer. Make sure there are showing, the wireless signal is turned on . For most recent update available from a computer or mobile device on your device supports neither, you allow the programs to a VPN and other networks at the same time. 74 Chapter 7 Solve problems ENWW If your device. Print a configuration page to verify the printer successfully connected...
... printer control panel is off the firewall, and then install the wireless printer on the computer. Make sure there are showing, the wireless signal is turned on . For most recent update available from a computer or mobile device on your device supports neither, you allow the programs to a VPN and other networks at the same time. 74 Chapter 7 Solve problems ENWW If your device. Print a configuration page to verify the printer successfully connected...
User Guide
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... www.hp.com/support , and then use HP Easy Start to change. HP Easy Start is installed for this printer. Linux: For information and print drivers for current information. Table A-1 Supported operating systems and print drivers Windows 7, 32-bit and 64-bit The HP PCLmS printer-specific print driver is not included in the HP Software Installer. 1. Supported operating systems The following specifications are correct at the time of the software installation. OS X: Mac computers are supported with optional software when using the software installer. Download HP...
... www.hp.com/support , and then use HP Easy Start to change. HP Easy Start is installed for this printer. Linux: For information and print drivers for current information. Table A-1 Supported operating systems and print drivers Windows 7, 32-bit and 64-bit The HP PCLmS printer-specific print driver is not included in the HP Software Installer. 1. Supported operating systems The following specifications are correct at the time of the software installation. OS X: Mac computers are supported with optional software when using the software installer. Download HP...
User Guide
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...system as part of the software installation. Windows Server 2008 R2, 64-bit The HP PCLm.S printer-specific print driver is installed for this operating system as part of the software installation. To install the print driver, download HP Easy Start from the printersupport website. driver. Download the driver, and then use the Microsoft Add Printer tool to install the printer software and print driver. Windows Server 2012 R2 The HP PCLm-S printer-specific print driver is available for download from 123.hp.com. Table A-1 Supported operating systems and print drivers...
...system as part of the software installation. Windows Server 2008 R2, 64-bit The HP PCLm.S printer-specific print driver is installed for this operating system as part of the software installation. To install the print driver, download HP Easy Start from the printersupport website. driver. Download the driver, and then use the Microsoft Add Printer tool to install the printer software and print driver. Windows Server 2012 R2 The HP PCLm-S printer-specific print driver is available for download from 123.hp.com. Table A-1 Supported operating systems and print drivers...
User Guide
Page 136
...numbers 120 serial number label locating 2 settings factory-set defaults, restoring 55 shut down after delay setting 20 single-sheet priority feed slot loading labels 32 sleep delay disabling 20 enabling 20 software software license agreement 100 specifications electrical and acoustic 81 status control panel lights 52 supplies counterfeit 98 non-HP 98 ordering 48 recycling 109 used 98 support online 106 system requirements 16 paper feed problems 56 wireless network 72 U USB port locating 2 used supplies 98 W warranty 50 customer self repair 105 license 100 product 86 Toner Reload Kit 97 waste...
...numbers 120 serial number label locating 2 settings factory-set defaults, restoring 55 shut down after delay setting 20 single-sheet priority feed slot loading labels 32 sleep delay disabling 20 enabling 20 software software license agreement 100 specifications electrical and acoustic 81 status control panel lights 52 supplies counterfeit 98 non-HP 98 ordering 48 recycling 109 used 98 support online 106 system requirements 16 paper feed problems 56 wireless network 72 U USB port locating 2 used supplies 98 W warranty 50 customer self repair 105 license 100 product 86 Toner Reload Kit 97 waste...
