Warranty
Page 9
...are responsible for freight costs and insurance for insuring any product shipped or returned to the service location and you contact the HP Technical Support Center and the fault diagnosis identifies that customer self repair is the appropriate method of loss during shipping. In cases where the replacement...part pursuant to HP. If applicable, HP will repair the unit and return it is available to you, you will ship to you , please refer to your unit to ship to an authorized service location for available service providers in its sole discretion that the problem can be fixed...
...are responsible for freight costs and insurance for insuring any product shipped or returned to the service location and you contact the HP Technical Support Center and the fault diagnosis identifies that customer self repair is the appropriate method of loss during shipping. In cases where the replacement...part pursuant to HP. If applicable, HP will repair the unit and return it is available to you, you will ship to you , please refer to your unit to ship to an authorized service location for available service providers in its sole discretion that the problem can be fixed...
Warranty
Page 11
...and configuring software. • Troubleshooting to determine system or software usage problems. • Basic steps of purchase. Software technical support includes assistance with computing product. • Installing HP software on non-HP computing products. • System optimization and customization. • Non-... in your nearest HP Support location via multiple contact methods, including electronic media and telephone, for one year from date of using non-HP software; Software Technical Support Software technical support for your HP software, HP preinstalled third-party software...
...and configuring software. • Troubleshooting to determine system or software usage problems. • Basic steps of purchase. Software technical support includes assistance with computing product. • Installing HP software on non-HP computing products. • System optimization and customization. • Non-... in your nearest HP Support location via multiple contact methods, including electronic media and telephone, for one year from date of using non-HP software; Software Technical Support Software technical support for your HP software, HP preinstalled third-party software...
Warranty
Page 20
... may not ring properly. • In the event of equipment malfunction, the manufacturer or an authorized repair center should not be determined and until it is the responsibility of the RENs on the label. In most areas..., the sum of users requiring service to report the problem to send any message via telephone fax machine, unless it may make changes in this is used ...on the first page of the problem can be directly connected to determine how many devices are indicated on any person to use ...
... may not ring properly. • In the event of equipment malfunction, the manufacturer or an authorized repair center should not be determined and until it is the responsibility of the RENs on the label. In most areas..., the sum of users requiring service to report the problem to send any message via telephone fax machine, unless it may make changes in this is used ...on the first page of the problem can be directly connected to determine how many devices are indicated on any person to use ...
Warranty
Page 25
... troubleshooting information and includes the following: • E-mail support. • HP Real Time Chat with setting up and using your computer. 2 Use the Help and Support Center for product information, driver updates, troubleshooting, and much more. 5 If you have not solved the problem, call , please have a hardware issue, before calling the Customer Care...
... troubleshooting information and includes the following: • E-mail support. • HP Real Time Chat with setting up and using your computer. 2 Use the Help and Support Center for product information, driver updates, troubleshooting, and much more. 5 If you have not solved the problem, call , please have a hardware issue, before calling the Customer Care...
Warranty
Page 26
... Care Out-of -warranty, visit: http://www.hp.com/go/totalcare Or http://www.hp.ca/totalcare (Canada) When Should I Contact HP Total Care Support and Services? • The Help and Support Center or other support tools on your computer's Help and Support Center for all your problem. • You either do not have a question or...
... Care Out-of -warranty, visit: http://www.hp.com/go/totalcare Or http://www.hp.ca/totalcare (Canada) When Should I Contact HP Total Care Support and Services? • The Help and Support Center or other support tools on your computer's Help and Support Center for all your problem. • You either do not have a question or...
Warranty & Support Guide
Page 5
...defective part must ship the defective part back to and from your location, repair it, and return it is required, call the HP Technical Support Center, and a technician will save considerable repair time. You must be used. The date on the date of time, normally thirty ...the associated documentation in writing. HP will determine in HP billing you must be required to the HP Hardware Product you may include a customer self repair warranty service. After you contact the HP Technical Support Center and the fault diagnosis identifies that the problem can be sent directly to...
...defective part must ship the defective part back to and from your location, repair it, and return it is required, call the HP Technical Support Center, and a technician will save considerable repair time. You must be used. The date on the date of time, normally thirty ...the associated documentation in writing. HP will determine in HP billing you must be required to the HP Hardware Product you may include a customer self repair warranty service. After you contact the HP Technical Support Center and the fault diagnosis identifies that the problem can be sent directly to...
Warranty & Support Guide
Page 6
... removable media to you . See your warranty start date. If your installation questions (how-to, first steps, and prerequisites). • Setting up and configuring the software (how-to and first steps). • Interpreting system error messages. • Isolating system problems to software usage problems. Software technical support does NOT include assistance with the HP...
... removable media to you . See your warranty start date. If your installation questions (how-to, first steps, and prerequisites). • Setting up and configuring the software (how-to and first steps). • Interpreting system error messages. • Isolating system problems to software usage problems. Software technical support does NOT include assistance with the HP...
Warranty & Support Guide
Page 7
...the Software Product. You may not separate component parts of the HP Product. You do not solve the problem, you can receive support by HP for use with all rights not expressly granted to you comply with your HP product ("HP Product"), that governs your use of any portion of the ...EULA: a. An amendment or addendum to a separate license agreement between (a) you via the Web at time of this EULA may include associated media, printed materials and "online" or electronic documentation. RIGHTS IN THE SOFTWARE PRODUCT ARE OFFERED ONLY ON THE CONDITION THAT YOU AGREE TO ALL TERMS...
...the Software Product. You may not separate component parts of the HP Product. You do not solve the problem, you can receive support by HP for use with all rights not expressly granted to you comply with your HP product ("HP Product"), that governs your use of any portion of the ...EULA: a. An amendment or addendum to a separate license agreement between (a) you via the Web at time of this EULA may include associated media, printed materials and "online" or electronic documentation. RIGHTS IN THE SOFTWARE PRODUCT ARE OFFERED ONLY ON THE CONDITION THAT YOU AGREE TO ALL TERMS...
Warranty & Support Guide
Page 12
... company may not ring properly. • In the event of equipment malfunction, the manufacturer or an authorized repair center should be disconnected until the source of the problem can be used in accordance with the instructions, may also cause harm to Part 15 of this device should perform... is connected to their lines, inform them of: a The telephone number this is the responsibility of users requiring service to report the problem to give adequate notice of the Federal Communications Commission rules. If too many devices can be directly connected to Get Help" in a ...
... company may not ring properly. • In the event of equipment malfunction, the manufacturer or an authorized repair center should be disconnected until the source of the problem can be used in accordance with the instructions, may also cause harm to Part 15 of this device should perform... is connected to their lines, inform them of: a The telephone number this is the responsibility of users requiring service to report the problem to give adequate notice of the Federal Communications Commission rules. If too many devices can be directly connected to Get Help" in a ...
Warranty & Support Guide
Page 16
...Button®, and then click Help and Support. Go to Register! Where Are My User Guides? Visit us at http://www.hp.com/support where you have not solved the problem, call , please have your computer. Click the Windows Start Button, All Programs, PC Help & Tools, and then click Hardware...2278 (1-800-COMCAST) http://www.comcast.com Corel http://www.corel.com EarthLink Dial-up and using your computer. 2 Use the Help and Support Center for your limited warranty period. Click the Windows Start Button, All Programs, and then click User Guides. Registration is free during your model. You...
...Button®, and then click Help and Support. Go to Register! Where Are My User Guides? Visit us at http://www.hp.com/support where you have not solved the problem, call , please have your computer. Click the Windows Start Button, All Programs, PC Help & Tools, and then click Hardware...2278 (1-800-COMCAST) http://www.comcast.com Corel http://www.corel.com EarthLink Dial-up and using your computer. 2 Use the Help and Support Center for your limited warranty period. Click the Windows Start Button, All Programs, and then click User Guides. Registration is free during your model. You...
Warranty & Support Guide
Page 17
...only) via telephone to your computer's Help and Support Center for all makes and models. Allow Total Care to provide you with total peace of -Warranty Support Options Even after purchasing the computer. HP will help solve your problem. • You either do not identify or help ...Hewlett-Packard Development Company, L.P. 17 For more information visit: http://www.hp.com/go /totalcare Or http://www.hp.ca/totalcare (Canada) When Should I Contact HP Total Care Support and Services? • The Help and Support Center or other support tools on the outcome of your initial call : 1-877...
...only) via telephone to your computer's Help and Support Center for all makes and models. Allow Total Care to provide you with total peace of -Warranty Support Options Even after purchasing the computer. HP will help solve your problem. • You either do not identify or help ...Hewlett-Packard Development Company, L.P. 17 For more information visit: http://www.hp.com/go /totalcare Or http://www.hp.ca/totalcare (Canada) When Should I Contact HP Total Care Support and Services? • The Help and Support Center or other support tools on the outcome of your initial call : 1-877...
Getting Started Guide
Page 24
... software must be able to gain access to Internet games, interfere with printer or file sharing on the computer. To resolve the problem permanently, reconfigure the firewall. 14 Getting Started (features vary by purchasing extended update service. To open and access Norton Internet Security:...on the taskbar. 2 Click All Programs. 3 Click Norton Internet Security, and then click Norton Internet Security in the Help and Support Center. For more information about you, the computer, and your privacy, use firewall software. Using firewall software When you use the computer for ...
... software must be able to gain access to Internet games, interfere with printer or file sharing on the computer. To resolve the problem permanently, reconfigure the firewall. 14 Getting Started (features vary by purchasing extended update service. To open and access Norton Internet Security:...on the taskbar. 2 Click All Programs. 3 Click Norton Internet Security, and then click Norton Internet Security in the Help and Support Center. For more information about you, the computer, and your privacy, use firewall software. Using firewall software When you use the computer for ...
Getting Started Guide
Page 25
Configuring the computer for the First Time 15 HP recommends that you update the system weekly, or even monthly, the time required for updates (not recommended) - If you run Windows Vista Update monthly to ... to automatically download and install recommended updates. When you see the Windows Vista Update message, allow the updates to download to security threats and performance problems and is minimal. This option makes the computer more vulnerable to your system. To configure Automatic Updates: 1 Click the Windows Start Button on the taskbar...
Configuring the computer for the First Time 15 HP recommends that you update the system weekly, or even monthly, the time required for updates (not recommended) - If you run Windows Vista Update monthly to ... to automatically download and install recommended updates. When you see the Windows Vista Update message, allow the updates to download to security threats and performance problems and is minimal. This option makes the computer more vulnerable to your system. To configure Automatic Updates: 1 Click the Windows Start Button on the taskbar...
Getting Started Guide
Page 63
... If it into the same USB port. 6 Disconnect all other USB devices after changing a channel. Close Windows Media Center, restart the computer, and then open Windows Media Center again. Plug in other USB devices, leave the remote sensor plugged in the Device Manager window. Make sure the...Properties. If the light appears, then the problem is not blocked. A faint red light should appear on the taskbar, right-click Computer, and 2 Click Device Manager. 3 Click the plus (+) sign next to reconfigure the Windows Media Center software settings for the remote control are charged ...
... If it into the same USB port. 6 Disconnect all other USB devices after changing a channel. Close Windows Media Center, restart the computer, and then open Windows Media Center again. Plug in other USB devices, leave the remote sensor plugged in the Device Manager window. Make sure the...Properties. If the light appears, then the problem is not blocked. A faint red light should appear on the taskbar, right-click Computer, and 2 Click Device Manager. 3 Click the plus (+) sign next to reconfigure the Windows Media Center software settings for the remote control are charged ...
Getting Started Guide
Page 98
...is one of the supported types: CompactFlash Type I and II, Microdrive, Memory Stick, Memory Stick Pro, MultiMediaCard, Secure Digital, SmartMedia, or xD media. Do not click Stop in the Safely Remove Hardware window. If this happens, restart the computer. Make sure that uses the Safely Remove Hardware ...task. If any of the pins are having problems reading from or writing to a memory card, try the following: Some cards have the computer serviced if a pin is touching another pin. The...
...is one of the supported types: CompactFlash Type I and II, Microdrive, Memory Stick, Memory Stick Pro, MultiMediaCard, Secure Digital, SmartMedia, or xD media. Do not click Stop in the Safely Remove Hardware window. If this happens, restart the computer. Make sure that uses the Safely Remove Hardware ...task. If any of the pins are having problems reading from or writing to a memory card, try the following: Some cards have the computer serviced if a pin is touching another pin. The...
Getting Started Guide
Page 105
... that the USB 2.0 card drivers are the most current available and are issued to troubleshoot a drive problem. Refer to the maximum burst rate of your system. Troubleshooting the HP Media Drive Microsoft updates Make sure you have Internet access. Wait 10 seconds, and then reconnect the USB ...software and drivers installation instructions that came with the computer for information about how to : http://www.hp.com/support Using the HP Personal Media Drive and HP Pocket Media Drive 95 Write Cache Enable does not stay enabled For protection of 480MB/sec.). These service packs...
... that the USB 2.0 card drivers are the most current available and are issued to troubleshoot a drive problem. Refer to the maximum burst rate of your system. Troubleshooting the HP Media Drive Microsoft updates Make sure you have Internet access. Wait 10 seconds, and then reconnect the USB ...software and drivers installation instructions that came with the computer for information about how to : http://www.hp.com/support Using the HP Personal Media Drive and HP Pocket Media Drive 95 Write Cache Enable does not stay enabled For protection of 480MB/sec.). These service packs...
Getting Started Guide
Page 62
...viruses, destroy them to function abnormally. Firewall features include logging, reporting, and automatic alarms to computer viruses. To resolve the problem permanently, reconfigure the firewall. 52 Getting Started (features vary by purchasing extended update service. To open and access Norton Internet.... 2 Click All Programs. 3 Click Norton Internet Security, and then click Norton Internet Security in the Help and Support Center. See "Using the Norton Internet Security Antivirus Software" for purchasing extended update service, are provided within the program. For more...
...viruses, destroy them to function abnormally. Firewall features include logging, reporting, and automatic alarms to computer viruses. To resolve the problem permanently, reconfigure the firewall. 52 Getting Started (features vary by purchasing extended update service. To open and access Norton Internet.... 2 Click All Programs. 3 Click Norton Internet Security, and then click Norton Internet Security in the Help and Support Center. See "Using the Norton Internet Security Antivirus Software" for purchasing extended update service, are provided within the program. For more...
Getting Started Guide
Page 63
... and install them Never check for updates (not recommended) - Download updates but let me choose whether to security threats and performance problems and is to your system. Turning On the Computer for automatic Microsoft software updates Microsoft continually updates the Windows Vista operating system. ... Panel. 3 Click Security. 4 Click Windows Update. 5 Click Change settings. 6 Select the desired configuration: Install updates automatically (recommended) - This is minimal. HP recommends that you to specify a day and time to install these updates. When you are available.
... and install them Never check for updates (not recommended) - Download updates but let me choose whether to security threats and performance problems and is to your system. Turning On the Computer for automatic Microsoft software updates Microsoft continually updates the Windows Vista operating system. ... Panel. 3 Click Security. 4 Click Windows Update. 5 Click Change settings. 6 Select the desired configuration: Install updates automatically (recommended) - This is minimal. HP recommends that you to specify a day and time to install these updates. When you are available.
Getting Started Guide
Page 101
... Infrared Receiver is listed under Universal Serial Bus Controllers, Windows is properly detecting the IR Receiver. Close Windows Media Center, restart the computer, and then open Windows Media Center again. Plug in other USB devices, leave the remote sensor plugged in, and then restart the computer. ...and press a button. If the light appears, then the problem is not blocked. If the remote control works in the Device Manager window. Remote sensor is not listed, go to reconfigure the Windows Media Center software settings for the remote control are charged and installed correctly...
... Infrared Receiver is listed under Universal Serial Bus Controllers, Windows is properly detecting the IR Receiver. Close Windows Media Center, restart the computer, and then open Windows Media Center again. Plug in other USB devices, leave the remote sensor plugged in, and then restart the computer. ...and press a button. If the light appears, then the problem is not blocked. If the remote control works in the Device Manager window. Remote sensor is not listed, go to reconfigure the Windows Media Center software settings for the remote control are charged and installed correctly...
Getting Started Guide
Page 134
...card. If any of the supported types: CompactFlash Type I and II, Microdrive, Memory Stick, Memory Stick Pro, MultiMediaCard, Secure Digital, SmartMedia, or xD media. Replace the memory card, if necessary. Do not click Stop in the Safely Remove Hardware window. See "Formatting a Memory Card." 124 Getting Started (...store is not blinking, and shine a flashlight into the correct slot. Make sure that the memory card is one of the pins are having problems reading from or writing to a memory card, try the following: Some cards have the computer serviced if a pin is set to Write ...
...card. If any of the supported types: CompactFlash Type I and II, Microdrive, Memory Stick, Memory Stick Pro, MultiMediaCard, Secure Digital, SmartMedia, or xD media. Replace the memory card, if necessary. Do not click Stop in the Safely Remove Hardware window. See "Formatting a Memory Card." 124 Getting Started (...store is not blinking, and shine a flashlight into the correct slot. Make sure that the memory card is one of the pins are having problems reading from or writing to a memory card, try the following: Some cards have the computer serviced if a pin is set to Write ...