User Guide
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... Set the sleep timer and configure the printer to use 1 watt or less of power 91 HP Web Jetadmin ...92 Software and firmware updates ...93 6 Solve problems ...95 Customer support ...96 Control panel help system ...97 Restore factory settings ...98 Introduction ...98 Method one: Restore factory settings from the printer control panel 98 Method two: Restore factory settings from the HP Embedded Web Server (network-connected printers only) ...98 A "Cartridge is low" or "Cartridge is very low" message displays on the printer control panel 100 Change the "Very Low" settings ...100 Order supplies...
... Set the sleep timer and configure the printer to use 1 watt or less of power 91 HP Web Jetadmin ...92 Software and firmware updates ...93 6 Solve problems ...95 Customer support ...96 Control panel help system ...97 Restore factory settings ...98 Introduction ...98 Method one: Restore factory settings from the printer control panel 98 Method two: Restore factory settings from the HP Embedded Web Server (network-connected printers only) ...98 A "Cartridge is low" or "Cartridge is very low" message displays on the printer control panel 100 Change the "Very Low" settings ...100 Order supplies...
User Guide
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... print quality ...129 Introduction ...129 Print from a different software program ...129 Check the paper-type setting for the print job 129 Check the paper type setting (Windows 129 Check the paper type setting (OS X 129 Check toner-cartridge status ...130 Print a cleaning page ...130 Visually inspect the toner cartridge ...131 Check paper and the printing environment 131 Step one: Use paper that meets HP specifications 131 Step two: Check the environment 131 Step three: Set the individual tray alignment 132 Try a different print driver ...132 Calibrate the printer to align the colors...
... print quality ...129 Introduction ...129 Print from a different software program ...129 Check the paper-type setting for the print job 129 Check the paper type setting (Windows 129 Check the paper type setting (OS X 129 Check toner-cartridge status ...130 Print a cleaning page ...130 Visually inspect the toner cartridge ...131 Check paper and the printing environment 131 Step one: Use paper that meets HP specifications 131 Step two: Check the environment 131 Step three: Set the individual tray alignment 132 Try a different print driver ...132 Calibrate the printer to align the colors...
User Guide
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... the printer using a phone, tablet, or other device with Wi-Fi. ● Wireless: View or change wireless connection settings (wireless models only). ● Ethernet: View or change Ethernet connection settings. 4 Help button ● HP Web Services: View information to connect and print to several types of most screens. Return to the Home screen at the bottom of the screen for the following information: ● Display Language: Change the language setting for the current user session. ● Sleep Mode...
... the printer using a phone, tablet, or other device with Wi-Fi. ● Wireless: View or change wireless connection settings (wireless models only). ● Ethernet: View or change Ethernet connection settings. 4 Help button ● HP Web Services: View information to connect and print to several types of most screens. Return to the Home screen at the bottom of the screen for the following information: ● Display Language: Change the language setting for the current user session. ● Sleep Mode...
User Guide
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... to the printer-specific Windows PCL 6 and HP print drivers for this operating system as part of the software installation. Table 1-1 Supported operating systems and print drivers Operating system Print driver (for Windows, or the installer on the Windows operating system, along with this printer: www.hp.com/support/colorljM652 or www.hp.com/support/colorljM653. Some features of the print driver are supported with optional software when using the software installer. bit driver. OS X: Mac computers are not supported. Linux: For information and print drivers for...
... to the printer-specific Windows PCL 6 and HP print drivers for this operating system as part of the software installation. Table 1-1 Supported operating systems and print drivers Operating system Print driver (for Windows, or the installer on the Windows operating system, along with this printer: www.hp.com/support/colorljM652 or www.hp.com/support/colorljM653. Some features of the print driver are supported with optional software when using the software installer. bit driver. OS X: Mac computers are not supported. Linux: For information and print drivers for...
User Guide
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...-bit The PCL 6 printer-specific print driver is not included in the HP Software Installer. NOTE: For details on Notes the web for OS X) Windows Server 2008 SP2, 32-bit The "HP PCL.6" printer-specific print driver is available for download from the printersupport website. Table 1-2 Minimum system requirements Windows OS X ● CD-ROM drive, DVD drive, or an Internet connection ● Internet connection ● Dedicated USB 1.1 or 2.0 connection or a network connection ● 1 GB of available hard-disk space...
...-bit The PCL 6 printer-specific print driver is not included in the HP Software Installer. NOTE: For details on Notes the web for OS X) Windows Server 2008 SP2, 32-bit The "HP PCL.6" printer-specific print driver is available for download from the printersupport website. Table 1-2 Minimum system requirements Windows OS X ● CD-ROM drive, DVD drive, or an Internet connection ● Internet connection ● Dedicated USB 1.1 or 2.0 connection or a network connection ● 1 GB of available hard-disk space...
User Guide
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... print job to print and load envelopes. Use only Tray 1 to 10 envelopes. Tray 1 holds up to print on envelopes. NOTE: The name of the button varies for the envelopes. 5. Print envelopes 1. Click the Paper/Quality tab. 4. Envelope orientation Tray Tray 1 Envelope size Envelope #9, Envelope #10, Envelope Monarch, Envelope B5, Envelope C5, Envelope C6, Envelope DL How to print the job. In the Print dialog box, click the OK button to load Face-down list, select Manual feed. 7. From the software program, select the Print option. 2. In the Paper size drop-down list...
... print job to print and load envelopes. Use only Tray 1 to 10 envelopes. Tray 1 holds up to print on envelopes. NOTE: The name of the button varies for the envelopes. 5. Print envelopes 1. Click the Paper/Quality tab. 4. Envelope orientation Tray Tray 1 Envelope size Envelope #9, Envelope #10, Envelope Monarch, Envelope B5, Envelope C5, Envelope C6, Envelope DL How to print the job. In the Print dialog box, click the OK button to load Face-down list, select Manual feed. 7. From the software program, select the Print option. 2. In the Paper size drop-down list...
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... labels, the printer will print from the list of labels. 5. Manually feed labels 1. Click the Paper/Quality tab. 4. Label orientation Tray How to specify a particular tray. To print on sheets of labels, use Tray 2 or one of paper, so it detects that is not configured for different software programs. NOTE: To access these steps to select the correct settings in the print driver, and then load the labels into the tray after sending the print job to print and load labels. In the Paper...
... labels, the printer will print from the list of labels. 5. Manually feed labels 1. Click the Paper/Quality tab. 4. Label orientation Tray How to specify a particular tray. To print on sheets of labels, use Tray 2 or one of paper, so it detects that is not configured for different software programs. NOTE: To access these steps to select the correct settings in the print driver, and then load the labels into the tray after sending the print job to print and load labels. In the Paper...
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... Replacement 1 x 550-sheet paper tray Replacement hard disk drive Replacement memory DIMM Replacement Trusted Platform Module Replacement USB wireless print server accessory Replacement Wireless Direct Print accessory for many HP LaserJet printers to perform the repair. ● Media narrower than Letter/A4 widths (thermal slow downs equal more rotations) ● Paper heavier than 75 g/m2 (20 lb) (heavier media creates higher stress on printer components) ● Print jobs smaller than 4 pages (smaller jobs mean more thermal cycling and more rotations) Customer self-repair parts Customer...
... Replacement 1 x 550-sheet paper tray Replacement hard disk drive Replacement memory DIMM Replacement Trusted Platform Module Replacement USB wireless print server accessory Replacement Wireless Direct Print accessory for many HP LaserJet printers to perform the repair. ● Media narrower than Letter/A4 widths (thermal slow downs equal more rotations) ● Paper heavier than 75 g/m2 (20 lb) (heavier media creates higher stress on printer components) ● Print jobs smaller than 4 pages (smaller jobs mean more thermal cycling and more rotations) Customer self-repair parts Customer...
User Guide
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...files without sending them from a computer. It supports the following menus: ● USB Settings ● Print From USB Drive Settings ● Enable Print From USB Drive 3. Before using this feature, enable the USB port. Select the Enabled option. The printer accepts standard USB flash drives in the USB port near the control panel. Use one : Enable the USB port from the printer control-panel menus 1. Print from the USB port Introduction This printer features easy-access USB printing, for printing The USB port is disabled by default. Open the following types of control panel...
...files without sending them from a computer. It supports the following menus: ● USB Settings ● Print From USB Drive Settings ● Enable Print From USB Drive 3. Before using this feature, enable the USB port. Select the Enabled option. The printer accepts standard USB flash drives in the USB port near the control panel. Use one : Enable the USB port from the printer control-panel menus 1. Print from the USB port Introduction This printer features easy-access USB printing, for printing The USB port is disabled by default. Open the following types of control panel...
User Guide
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... file from jams and whether copy jobs initiated at the printer control panel take priority over print jobs. Select one or more advanced configuration options than are available through the Administration menu. General tab Table 5-2 HP Embedded Web Server General tab Menu Description Alerts Control Panel Administration Menu Setup email alerts for each tray. The printer uses the default print settings to another website. The page also shows the type and size of paper set of all printer events and errors. To change the default settings...
... file from jams and whether copy jobs initiated at the printer control panel take priority over print jobs. Select one or more advanced configuration options than are available through the Administration menu. General tab Table 5-2 HP Embedded Web Server General tab Menu Description Alerts Control Panel Administration Menu Setup email alerts for each tray. The printer uses the default print settings to another website. The page also shows the type and size of paper set of all printer events and errors. To change the default settings...
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...for print jobs. Print tab Table 5-3 HP Embedded Web Server Print tab Menu Description Print from USB drive settings Manage Stored Jobs Enable or disable the Print from USB Drive menu on the supplies status page. Configure the default options for the printer. ENWW Advanced configuration with a network time server. Solution Installer Install third-party software packages that contains printer and user data. This information displays on the control panel. Override the factory-default mode settings if print quality problems occur when using a specific paper type.
...for print jobs. Print tab Table 5-3 HP Embedded Web Server Print tab Menu Description Print from USB drive settings Manage Stored Jobs Enable or disable the Print from USB Drive menu on the supplies status page. Configure the default options for the printer. ENWW Advanced configuration with a network time server. Solution Installer Install third-party software packages that contains printer and user data. This information displays on the control panel. Override the factory-default mode settings if print quality problems occur when using a specific paper type.
User Guide
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...9679; Default color settings ● Default image registration settings ● Auto sense behavior ● Default paper types ● Default optimization settings Manage Supplies Configure how the printer reacts when supplies reach a Very Low state. Manage Trays Configure settings for detailed problem analysis. Restore printer settings to calibrate the printer immediately. Download and install printer firmware upgrade files. Troubleshooting tab Table 5-4 HP Embedded Web Server Troubleshooting tab Menu Description General Troubleshooting Online Help Retrieve Diagnostic Data...
...9679; Default color settings ● Default image registration settings ● Auto sense behavior ● Default paper types ● Default optimization settings Manage Supplies Configure how the printer reacts when supplies reach a Very Low state. Manage Trays Configure settings for detailed problem analysis. Restore printer settings to calibrate the printer immediately. Download and install printer firmware upgrade files. Troubleshooting tab Table 5-4 HP Embedded Web Server Troubleshooting tab Menu Description General Troubleshooting Online Help Retrieve Diagnostic Data...
User Guide
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... are stored on the printer hard drive. Security tab Table 5-5 HP Embedded Web Server Security tab Menu Description General Security Settings for general security, including the following: ● Configure an administrator password to restrict access to certain features on the printer. ● Set PJL password for processing PJL commands. ● Set file system access and firmware upgrade security. ● Enable or disable the Host USB port on the control panel or the USB connectivity port on the formatter...
... are stored on the printer hard drive. Security tab Table 5-5 HP Embedded Web Server Security tab Menu Description General Security Settings for general security, including the following: ● Configure an administrator password to restrict access to certain features on the printer. ● Set PJL password for processing PJL commands. ● Set file system access and firmware upgrade security. ● Enable or disable the Host USB port on the control panel or the USB connectivity port on the formatter...
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Check the Supplies Status Page or the HP Embedded Web Server (EWS) for purchasing Original HP supplies. 100 Chapter 6 Solve problems ENWW Change the "Very Low" settings You can result in the address/URL field. The toner cartridge does not need to continue printing beyond the Very Low setting without interaction. From the Home screen on the printer control panel, open the Settings menu. 2. Actual toner cartridge life remaining may vary. Consider having a replacement available to install when print quality is very low, and...
Check the Supplies Status Page or the HP Embedded Web Server (EWS) for purchasing Original HP supplies. 100 Chapter 6 Solve problems ENWW Change the "Very Low" settings You can result in the address/URL field. The toner cartridge does not need to continue printing beyond the Very Low setting without interaction. From the Home screen on the printer control panel, open the Settings menu. 2. Actual toner cartridge life remaining may vary. Consider having a replacement available to install when print quality is very low, and...
User Guide
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... removed. 2. Step two: Check the environment The environment can cause print-quality problems. 4. Check the memory chip for print-quality or paper-feeding issues. Reinstall the toner cartridge, and print a few minutes to temperatures or humidity outside of the green imaging drum. Using smoother paper generally results in a confined space, such as open windows or doors, or air-conditioning vents. ● Make sure the printer is a common cause for damage. 3. The cleaning process takes a few pages...
... removed. 2. Step two: Check the environment The environment can cause print-quality problems. 4. Check the memory chip for print-quality or paper-feeding issues. Reinstall the toner cartridge, and print a few minutes to temperatures or humidity outside of the green imaging drum. Using smoother paper generally results in a confined space, such as open windows or doors, or air-conditioning vents. ● Make sure the printer is a common cause for damage. 3. The cleaning process takes a few pages...
User Guide
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... computer connects to. 2. Make sure that the wireless network is working correctly. 4. Print a configuration page. 3. If programs request firewall access when you install the printer or try to print, make sure you can open the printer HP Embedded Web Server from the manufacturer. 2. Turn off any third-party firewalls on your computer. 5. Enable the firewall when you have completed the wireless installation. If necessary, restart the computer. 144 Chapter 6 Solve problems ENWW Update the...
... computer connects to. 2. Make sure that the wireless network is working correctly. 4. Print a configuration page. 3. If programs request firewall access when you install the printer or try to print, make sure you can open the printer HP Embedded Web Server from the manufacturer. 2. Turn off any third-party firewalls on your computer. 5. Enable the firewall when you have completed the wireless installation. If necessary, restart the computer. 144 Chapter 6 Solve problems ENWW Update the...
User Guide
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...duplex printing (double-sided) settings (Windows) 57 Windows 58 duplexing manually (Mac) 61 manually (Windows) 58 E easy-access USB printing 72 ENWW electrical specifications 17 Embedded Web Server changing network settings 84 changing printer name 85 opening 84, 85 Embedded Web Server (EWS) assigning passwords 88 features 76 network connection 76 energy use, optimizing 91 envelopes orientation 22 envelopes, loading 35 Ethernet (RJ-45) locating 4 Explorer, versions supported HP Embedded Web Server 76 F formatter locating 3 fuser jams 125 G gateway, setting default 86 general configuration HP...
...duplex printing (double-sided) settings (Windows) 57 Windows 58 duplexing manually (Mac) 61 manually (Windows) 58 E easy-access USB printing 72 ENWW electrical specifications 17 Embedded Web Server changing network settings 84 changing printer name 85 opening 84, 85 Embedded Web Server (EWS) assigning passwords 88 features 76 network connection 76 energy use, optimizing 91 envelopes orientation 22 envelopes, loading 35 Ethernet (RJ-45) locating 4 Explorer, versions supported HP Embedded Web Server 76 F formatter locating 3 fuser jams 125 G gateway, setting default 86 general configuration HP...
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... Tray 2 112 Jetadmin, HP Web 92 jobs, stored creating (Windows) 64 deleting 67 Mac settings 66 printing 66 K keypad locating 2 L label orientation 36 labels printing (Windows) 58 printing on 36 labels, loading 36 LAN port locating 4 loading paper in Tray 2 and the 550-sheet trays 25 local area network (LAN) locating 4 lock formatter 90 lower-right door clear jams 128 M Mac driver settings Job Storage 66 managing network 84 manual duplex Mac 61 Windows 58 memory included 10 memory chip (toner) locating 48 mobile printing Android devices 71 mobile printing, software supported 14 multiple pages...
... Tray 2 112 Jetadmin, HP Web 92 jobs, stored creating (Windows) 64 deleting 67 Mac settings 66 printing 66 K keypad locating 2 L label orientation 36 labels printing (Windows) 58 printing on 36 labels, loading 36 LAN port locating 4 loading paper in Tray 2 and the 550-sheet trays 25 local area network (LAN) locating 4 lock formatter 90 lower-right door clear jams 128 M Mac driver settings Job Storage 66 managing network 84 manual duplex Mac 61 Windows 58 memory included 10 memory chip (toner) locating 48 mobile printing Android devices 71 mobile printing, software supported 14 multiple pages...
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... 7 sleep mode 91 special paper printing (Windows) 58 specifications electrical and acoustic 17 speed, optimizing 91 Start Copy button locating 7 status of printer 5 Stop button locating 5 storage, job Mac settings 66 store print jobs 64 stored jobs creating (Mac) 66 creating (Windows) 64 deleting 67 printing 66 storing jobs with Windows 64 subnet mask 86 supplies low threshold settings 100 ordering 38 part numbers 38 replacing toner cartridges 48 replacing toner-collection unit 52 using when low 100 support online 96 system requirements HP Embedded Web Server 76 minimum 13 T TCP/IP manually...
... 7 sleep mode 91 special paper printing (Windows) 58 specifications electrical and acoustic 17 speed, optimizing 91 Start Copy button locating 7 status of printer 5 Stop button locating 5 storage, job Mac settings 66 store print jobs 64 stored jobs creating (Mac) 66 creating (Windows) 64 deleting 67 printing 66 storing jobs with Windows 64 subnet mask 86 supplies low threshold settings 100 ordering 38 part numbers 38 replacing toner cartridges 48 replacing toner-collection unit 52 using when low 100 support online 96 system requirements HP Embedded Web Server 76 minimum 13 T TCP/IP manually...
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... envelopes 35 paper orientation 22 Tray 2 jams 112 Tray 2 and the 500-sheet trays paper orientation 32 Tray 2 and the 550-sheet trays loading 25 paper orientation 27 trays capacity 10 included 10 locating 2 troubleshooting check toner-cartridge status 130 jams 108 network problems 141 paper feed problems 101 wired network 141 wireless network 143 troubleshooting tools HP Embedded Web Server 80 two-sided printing settings (Windows) 57 Wi-Fi Direct printing 14 Wireless Direct Printing 68 wireless network troubleshooting 143 wireless network interference 145 wireless print server part number...
... envelopes 35 paper orientation 22 Tray 2 jams 112 Tray 2 and the 500-sheet trays paper orientation 32 Tray 2 and the 550-sheet trays loading 25 paper orientation 27 trays capacity 10 included 10 locating 2 troubleshooting check toner-cartridge status 130 jams 108 network problems 141 paper feed problems 101 wired network 141 wireless network 143 troubleshooting tools HP Embedded Web Server 80 two-sided printing settings (Windows) 57 Wi-Fi Direct printing 14 Wireless Direct Printing 68 wireless network troubleshooting 143 wireless network interference 145 wireless print server part number...
