HP PCL/PJL reference - PCL 5 Comparison Guide
Page 15
... instead of "Refer to the PCL 5 Printer Language Technical Reference Manual (5961-0509). Chapter 13 The PCL Print Model User-Defined Pattern Command In Figure 13-10 on this guide. Some errors have been identified in this page. instead of "(?&u100B) and (?&u200B)." Because this manual will...zero should read Format (20) instead of Format (0) On page 13-21, Format (Byte 0) should read "0" for a 300 DPI user-defined pattern header and "20" for a resolution-specified user-defined pattern header. Those errors are identified and corrections are documented in the PCL 5 Printer Language...
... instead of "Refer to the PCL 5 Printer Language Technical Reference Manual (5961-0509). Chapter 13 The PCL Print Model User-Defined Pattern Command In Figure 13-10 on this guide. Some errors have been identified in this page. instead of "(?&u100B) and (?&u200B)." Because this manual will...zero should read Format (20) instead of Format (0) On page 13-21, Format (Byte 0) should read "0" for a 300 DPI user-defined pattern header and "20" for a resolution-specified user-defined pattern header. Those errors are identified and corrections are documented in the PCL 5 Printer Language...
HP PCL/PJL reference - Printer Job Language Technical Reference Addendum
Page 7
... (external) paper-handling device messages 144 HP LaserJet 4000 and 5000 series jam messages 146 Jam location codes for HP LaserJet 4000 and 5000 series jam messages 146 Hardware errors 147 Personality errors 150 ENWW Contents 5 Table 32. Table... 10. Table 11. Table 21. Table 35. Table 25. Table 33. Table 36. Table 22. Table 4. Table 14. Table 17. Table 7. Tables Table 1. Table 13...
... (external) paper-handling device messages 144 HP LaserJet 4000 and 5000 series jam messages 146 Jam location codes for HP LaserJet 4000 and 5000 series jam messages 146 Hardware errors 147 Personality errors 150 ENWW Contents 5 Table 32. Table... 10. Table 11. Table 21. Table 35. Table 25. Table 33. Table 36. Table 22. Table 4. Table 14. Table 17. Table 7. Tables Table 1. Table 13...
HP PCL/PJL reference - Printer Job Language Technical Reference Addendum
Page 137
... TONER or INSTALL MICR TONER CARTRIDGE 12 PRINTER OPEN or NO EP CART or CLOSE PRINTER COVER (or lower lever or lower window-Designjet) 13 PAPER JAM or REMOVE PAPER JAM FE CARTRIDGE Device needs attention PC INSTALL or INSTALL TRAY 2 For ELK BN 16 LOW TONER or TONER... FR REMOVE CART [PJL OPMSG] [PJL STMSG] 50 SERVICE or 50 FUSER ERROR, CYCLE POWER 51 ERROR or 51 PRINTER ERROR, CYCLE POWER 52 ERROR or 52 PRINTER ERROR, CYCLE POWER 53-xy-zz ERROR 40054 54 ERROR 40055 55 ERROR 40056 56 ERROR * This is waiting for conditions where operator intervention is addressed. Printing cannot continue...
... TONER or INSTALL MICR TONER CARTRIDGE 12 PRINTER OPEN or NO EP CART or CLOSE PRINTER COVER (or lower lever or lower window-Designjet) 13 PAPER JAM or REMOVE PAPER JAM FE CARTRIDGE Device needs attention PC INSTALL or INSTALL TRAY 2 For ELK BN 16 LOW TONER or TONER... FR REMOVE CART [PJL OPMSG] [PJL STMSG] 50 SERVICE or 50 FUSER ERROR, CYCLE POWER 51 ERROR or 51 PRINTER ERROR, CYCLE POWER 52 ERROR or 52 PRINTER ERROR, CYCLE POWER 53-xy-zz ERROR 40054 54 ERROR 40055 55 ERROR 40056 56 ERROR * This is waiting for conditions where operator intervention is addressed. Printing cannot continue...
HP PCL/PJL reference - Printer Job Language Technical Reference Addendum
Page 146
... to PHC 5 Fifth device attached to any optional external paper-handling devices. Table 32. Optional (external) paper-handling device messages (43xyy) This category contains error messages that are in the format 43xyy, where x is the number of NVEE bytes 11 General PHC malfunction 12 Bad PHC RAM... 13 PHC ROM checksum error 14 Faulty PHC FIFO 15 PHC cannot communicate with the PHC 02 Out of sequence packet 03 Bad transaction 04 Invalid status bits 05 Invalid...
... to PHC 5 Fifth device attached to any optional external paper-handling devices. Table 32. Optional (external) paper-handling device messages (43xyy) This category contains error messages that are in the format 43xyy, where x is the number of NVEE bytes 11 General PHC malfunction 12 Bad PHC RAM... 13 PHC ROM checksum error 14 Faulty PHC FIFO 15 PHC cannot communicate with the PHC 02 Out of sequence packet 03 Bad transaction 04 Invalid status bits 05 Invalid...
HP PCL/PJL reference - Printer Job Language Technical Reference Addendum
Page 148
HP LaserJet 4000 and 5000 series jam messages x 0 - 9 Description Number of the jammed sheet. LaserJet 4000 / 5000 series jam messages (44xyy) This category contains unsolicited status error messages that relate to clear. 04 Paper...belt area 11 Paper jam in the fuser area 12 Paper jam in the top bin area 13 Paper jam in the tray 1 area 14 Paper jam in the tray x area 15 ...printer) 03 Paper jam underneath the top cover. Remove toner cartridge to jams (for HP LaserJet 4000 and 5000 series jam messages yy Jam location 00 Paper jam in unknown location 01 Paper jam ...
HP LaserJet 4000 and 5000 series jam messages x 0 - 9 Description Number of the jammed sheet. LaserJet 4000 / 5000 series jam messages (44xyy) This category contains unsolicited status error messages that relate to clear. 04 Paper...belt area 11 Paper jam in the fuser area 12 Paper jam in the top bin area 13 Paper jam in the tray 1 area 14 Paper jam in the tray x area 15 ...printer) 03 Paper jam underneath the top cover. Remove toner cartridge to jams (for HP LaserJet 4000 and 5000 series jam messages yy Jam location 00 Paper jam in unknown location 01 Paper jam ...
HP PCL/PJL reference - Printer Job Language Technical Reference Manual
Page 14
... A-56 HP LaserJet 5Si Mopier Comments A-57 HP LaserJet 4000 and 5000 Series Comments A-59 HP LaserJet 1100 Series Comments A-61 HP LaserJet 2100 Series Comments A-62 HP Color LaserJet 4500 Series Comments A-63 HP LaserJet 8000 and 8100 Series Comments A-64 HP Color LaserJet 8500 Series...Errors (32xxx D-13 Potential Operator Intervention Conditions (35xxx D-14 Operator Intervention Conditions (40xxx D-16 Foreground Paper Loading (41xyy D-19 Paper Jam Messages (LaserJet 5Si/5SiMx only) (42xyy D-20 Optional (External) Paper Handling Device Messages (43xyy D-22 LaserJet 4000 / 5000...
... A-56 HP LaserJet 5Si Mopier Comments A-57 HP LaserJet 4000 and 5000 Series Comments A-59 HP LaserJet 1100 Series Comments A-61 HP LaserJet 2100 Series Comments A-62 HP Color LaserJet 4500 Series Comments A-63 HP LaserJet 8000 and 8100 Series Comments A-64 HP Color LaserJet 8500 Series...Errors (32xxx D-13 Potential Operator Intervention Conditions (35xxx D-14 Operator Intervention Conditions (40xxx D-16 Foreground Paper Loading (41xyy D-19 Paper Jam Messages (LaserJet 5Si/5SiMx only) (42xyy D-20 Optional (External) Paper Handling Device Messages (43xyy D-22 LaserJet 4000 / 5000...
HP PCL/PJL reference - Printer Job Language Technical Reference Manual
Page 77
..., first set the RESOLUTION to 1. EN Environment Commands 6-13 If a job is 1. If RESOLUTION is 300 or 1200, the only valid BITSPERPIXEL value is sent without an ENTER LANGUAGE command, the printer looks for displaying JOB, ON GS clearable warnings (non-fatal error messages cleared by pressing the Continue key.) If the...
..., first set the RESOLUTION to 1. EN Environment Commands 6-13 If a job is 1. If RESOLUTION is 300 or 1200, the only valid BITSPERPIXEL value is sent without an ENTER LANGUAGE command, the printer looks for displaying JOB, ON GS clearable warnings (non-fatal error messages cleared by pressing the Continue key.) If the...
HP PCL/PJL reference - Printer Job Language Technical Reference Manual
Page 313
... 32016 32017 32018 32019 32020 32021 32022 Display String or Code Meaning General error Volume not available Disk full File not found No free file descriptors Invalid number of error codes for the PJL file system. PJL File System Errors (32xxx) This list specifies the set of bytes File already exists Illegal name... not empty Bad disk No label Invalid parameter No contiguous space Can't change root File Descriptor obsolete Deleted No block device EN PJL Status Codes D-13
... 32016 32017 32018 32019 32020 32021 32022 Display String or Code Meaning General error Volume not available Disk full File not found No free file descriptors Invalid number of error codes for the PJL file system. PJL File System Errors (32xxx) This list specifies the set of bytes File already exists Illegal name... not empty Bad disk No label Invalid parameter No contiguous space Can't change root File Descriptor obsolete Deleted No block device EN PJL Status Codes D-13
HP PCL/PJL reference - Printer Job Language Technical Reference Manual
Page 316
... INSTALL MICR TONER CARTRIDGE 40021 12 PRINTER OPEN OR NO EP CART or CLOSE PRINTER COVER (or lower lever or lower window-DesignJet) 40022 13 PAPER JAM or REMOVE PAPER JAM 40024 FE CARTRIDGE 40026 PC INSTALL or INSTALL TRAY 2 40038 16 LOW TONER or TONER LOW or TONER...FR REMOVE CART 40048 [PJL OPMSG] 40049 [PJL STMSG] 40050 50 SERVICE or 50 FUSER ERROR, CYCLE POWER 40051 51 ERROR or 51 PRINTER ERROR, CYCLE POWER 40052 52 ERROR or 52 PRINTER ERROR, CYCLE POWER 40053 53-xy-zz ERROR * This is resolved. Operator Intervention Conditions (40xxx) This list specifies the set of PJL...
... INSTALL MICR TONER CARTRIDGE 40021 12 PRINTER OPEN OR NO EP CART or CLOSE PRINTER COVER (or lower lever or lower window-DesignJet) 40022 13 PAPER JAM or REMOVE PAPER JAM 40024 FE CARTRIDGE 40026 PC INSTALL or INSTALL TRAY 2 40038 16 LOW TONER or TONER LOW or TONER...FR REMOVE CART 40048 [PJL OPMSG] 40049 [PJL STMSG] 40050 50 SERVICE or 50 FUSER ERROR, CYCLE POWER 40051 51 ERROR or 51 PRINTER ERROR, CYCLE POWER 40052 52 ERROR or 52 PRINTER ERROR, CYCLE POWER 40053 53-xy-zz ERROR * This is resolved. Operator Intervention Conditions (40xxx) This list specifies the set of PJL...
HP PCL/PJL reference - Printer Job Language Technical Reference Manual
Page 322
... is the number of NVEE bytes General PHC malfunction Bad PHC RAM PHC ROM checksum error Faulty PHC FIFO PHC cannot communicate with device(s) PHC never ready during initialization D-22 ...PJL Status Codes EN Optional (External) Paper Handling Device Messages (43xyy) This category contains error messages related to communicate with the PHC Out of sequence packet Bad transaction Invalid status bits...specified Invalid number of special purpose bytes Invalid number of the paper handling device and yy is the error code. x = Device 1 2 3 4 5 Paper Handling Device First device attached to PHC ...
... is the number of NVEE bytes General PHC malfunction Bad PHC RAM PHC ROM checksum error Faulty PHC FIFO PHC cannot communicate with device(s) PHC never ready during initialization D-22 ...PJL Status Codes EN Optional (External) Paper Handling Device Messages (43xyy) This category contains error messages related to communicate with the PHC Out of sequence packet Bad transaction Invalid status bits...specified Invalid number of special purpose bytes Invalid number of the paper handling device and yy is the error code. x = Device 1 2 3 4 5 Paper Handling Device First device attached to PHC ...
HP PCL/PJL reference - Printer Job Language Technical Reference Manual
Page 335
Index Symbols @PJL 2-5 | (vertical bar) Glossary-1 Numerics 10010 error 11-25 1A (line continuation character) Glossary- 1 A active I/O port Glossary-1 alphanumeric variables ...command summary 3-6, B-1 commands grouped by application 3-6 COMMENT command 4-6 example 4-6 compatibility of PJL 1-4 compatibility with LaserJet III A-49 compatibility with PCL 1-5 compatibility with PostScript 1-5 COMPRESSRASTERSTORAGE variable 6-13 configuration Glossary-2 configuration information requesting 7-17 configuration status 7-1 context switching 4-7 context-sensitive printer language selection Glossary-2...
Index Symbols @PJL 2-5 | (vertical bar) Glossary-1 Numerics 10010 error 11-25 1A (line continuation character) Glossary- 1 A active I/O port Glossary-1 alphanumeric variables ...command summary 3-6, B-1 commands grouped by application 3-6 COMMENT command 4-6 example 4-6 compatibility of PJL 1-4 compatibility with LaserJet III A-49 compatibility with PCL 1-5 compatibility with PostScript 1-5 COMPRESSRASTERSTORAGE variable 6-13 configuration Glossary-2 configuration information requesting 7-17 configuration status 7-1 context switching 4-7 context-sensitive printer language selection Glossary-2...
HP PCL/PJL reference (PCL 5 Printer Language) - Technical Quick Reference Guide
Page 26
... marking entities on a given page. ? * t # J #= 0 = 1 = 2 = 3 = 4 = 5 = 6 = 7 = 8 = 9 = 10 = 11 = 12 = 13 = 14 = 15 = 16 = 17 = 18 = 19 Continuous tone detail 300 lpi (device-best dither) Snap to primaries Snap black to white, color to black Device-best dither Error diffusion Monochrome device-best dither Monochrome error diffusion Cluster ordered dither Monochrome cluster ordered dither User...
... marking entities on a given page. ? * t # J #= 0 = 1 = 2 = 3 = 4 = 5 = 6 = 7 = 8 = 9 = 10 = 11 = 12 = 13 = 14 = 15 = 16 = 17 = 18 = 19 Continuous tone detail 300 lpi (device-best dither) Snap to primaries Snap black to white, color to black Device-best dither Error diffusion Monochrome device-best dither Monochrome error diffusion Cluster ordered dither Monochrome cluster ordered dither User...
HP LaserJet 5000, 5000 N, 5000 GN, and 5000 DN Printers - User Guide
Page 96
Printer Messages (Continued) Message 13.x PAPER JAM [LOCATION] Explanation or Recommended Action Remove jammed paper from the ...parallel port. Check for a loose cable connection and be sure to the IEEE-1284 specification.) This error can fit in use an HP driver that came with PRESS GO TO CONTINUE Too much data was sent to print the transferred data...more information, see page B-12.) Do not leave PAGE PROTECT=ON; Open and close the top cover to clear the error message. (Data will be missing pin connections, or might degrade performance. Press [Go] to print the transferred data....
Printer Messages (Continued) Message 13.x PAPER JAM [LOCATION] Explanation or Recommended Action Remove jammed paper from the ...parallel port. Check for a loose cable connection and be sure to the IEEE-1284 specification.) This error can fit in use an HP driver that came with PRESS GO TO CONTINUE Too much data was sent to print the transferred data...more information, see page B-12.) Do not leave PAGE PROTECT=ON; Open and close the top cover to clear the error message. (Data will be missing pin connections, or might degrade performance. Press [Go] to print the transferred data....
HP LaserJet 5000, 5000 N, 5000 GN, and 5000 DN Printers - User Guide
Page 143
...devices. Serial Cable Specifications Serial communication is simply the transmission of error checking at the bit level. Data Terminal Transmit on pin 2 and receive on the receiving end. A modem is ready. HP LaserJet printers are software flow control, in which the flow of data ... to accept data and sends Xoff (DC3; 13 Hex) when the printer is a data stream handshake protocol that are reassembled into the original byte on pin 3. Parity is asynchronous, with a start and stop bit. HP LaserJet Serial Data Format Transmission is not used by ...
...devices. Serial Cable Specifications Serial communication is simply the transmission of error checking at the bit level. Data Terminal Transmit on pin 2 and receive on the receiving end. A modem is ready. HP LaserJet printers are software flow control, in which the flow of data ... to accept data and sends Xoff (DC3; 13 Hex) when the printer is a data stream handshake protocol that are reassembled into the original byte on pin 3. Parity is asynchronous, with a start and stop bit. HP LaserJet Serial Data Format Transmission is not used by ...
HP LaserJet 5000, 5000 N, 5000 GN, and 5000 DN Printers - User Guide
Page 196
... message 69 Create Cleaning Page setting B-6 curling paper, troubleshooting 90, A-7 current printer settings printing 13 verifying 101-103 Custom Install option installing HP software 17 installing preferences 15 customer support worldwide, see front pages customizing Tray 1 operation 58-59..., correcting 42, A-10 environmental product stewardship E-2-E-7 environmental specifications A-17-A-18 equivalent weights to US paper A-8 error log, see event log error messages 79-88 clearing repeated messages 79 escape characters entering in DOS D-3 examples D-2 escape sequences combining D-3 information...
... message 69 Create Cleaning Page setting B-6 curling paper, troubleshooting 90, A-7 current printer settings printing 13 verifying 101-103 Custom Install option installing HP software 17 installing preferences 15 customer support worldwide, see front pages customizing Tray 1 operation 58-59..., correcting 42, A-10 environmental product stewardship E-2-E-7 environmental specifications A-17-A-18 equivalent weights to US paper A-8 error log, see event log error messages 79-88 clearing repeated messages 79 escape characters entering in DOS D-3 examples D-2 escape sequences combining D-3 information...
HP LaserJet 5000, 5000 N, 5000 GN, and 5000 DN Printers - User Guide
Page 197
... jams, clearing 78 full-bleed images, printing 49 Fuser Error message 86 G garbled print, troubleshooting 94, 95 Go key 12 graphics, vector D-1 gray background, troubleshooting 90, A-7 guidelines card stock A-13 custom-size paper 53 duplexing 36 envelopes 42 labels 44,... C-8 ordering 9 HP JetSend, installing 20 HP JobMonitor, accessing 19 HP LaserJet Toner Cartridge Recycling Program E-3 HP Maintenance Agreement 106 HP Software License Term 109 HP Support Pack 106 HP support, see front pages HP ToolBox, accessing 19 HP worldwide sales and service offices 110-112 HP-GL/2 commands D-1 HP-UX 22 I ...
... jams, clearing 78 full-bleed images, printing 49 Fuser Error message 86 G garbled print, troubleshooting 94, 95 Go key 12 graphics, vector D-1 gray background, troubleshooting 90, A-7 guidelines card stock A-13 custom-size paper 53 duplexing 36 envelopes 42 labels 44,... C-8 ordering 9 HP JetSend, installing 20 HP JobMonitor, accessing 19 HP LaserJet Toner Cartridge Recycling Program E-3 HP Maintenance Agreement 106 HP Software License Term 109 HP Support Pack 106 HP support, see front pages HP ToolBox, accessing 19 HP worldwide sales and service offices 110-112 HP-GL/2 commands D-1 HP-UX 22 I ...
HP LaserJet 5000, 5000 N, 5000 GN, and 5000 DN Printers - User Guide
Page 198
...default B-10 switching 18 laser safety statement E-8 laser statement for Finland E-9 LaserJet paper, ordering 8 LaserJet Utility, see HP LaserJet Utility LaserWriter printer driver 21 latest drivers, obtaining 14 layout options duplexing 39 ...print, troubleshooting 93 Novell NetWare 22 Novell setting B-18 n-up printing 57 NVRAM Error Check Settings message 87 NVRAM Full Check Settings message 87 O Offline message 82...82 Memory Shortage Page Simplified message 82 Menu key 12 menu map B-2 menu map, printing 13, 100 menu tree, see paper memory allocated to languages C-6 changing I/O buffer size C-7 ...
...default B-10 switching 18 laser safety statement E-8 laser statement for Finland E-9 LaserJet paper, ordering 8 LaserJet Utility, see HP LaserJet Utility LaserWriter printer driver 21 latest drivers, obtaining 14 layout options duplexing 39 ...print, troubleshooting 93 Novell NetWare 22 Novell setting B-18 n-up printing 57 NVRAM Error Check Settings message 87 NVRAM Full Check Settings message 87 O Offline message 82...82 Memory Shortage Page Simplified message 82 Menu key 12 menu map B-2 menu map, printing 13, 100 menu tree, see paper memory allocated to languages C-6 changing I/O buffer size C-7 ...
HP LaserJet 5000, 5000 N, 5000 GN, and 5000 DN Printers - User Guide
Page 199
...correcting A-7 curl, troubleshooting A-7 custom sizes, printing guidelines 53 guidelines for A-7 heavy A-12 HP brand 8 jams, correcting A-7 manually feeding 59 ordering 8 orientation 41 printing A4-R 47 ...printing guidelines A-7 problems with A-7 recycling E-5 sizes supported A-3-A-5 special types, orientation 40-54 specifications A-2-A-13 Tray 1, specifications for A-3 Tray 2, specifications for A-4 types supported A-6 using recycled E-5 weight equivalence... Menu Map message 100 Print PCL Font List message 103 Print PS Errors setting 93, B-9 Print PS Font List message 103 Print Quality Menu...
...correcting A-7 curl, troubleshooting A-7 custom sizes, printing guidelines 53 guidelines for A-7 heavy A-12 HP brand 8 jams, correcting A-7 manually feeding 59 ordering 8 orientation 41 printing A4-R 47 ...printing guidelines A-7 problems with A-7 recycling E-5 sizes supported A-3-A-5 special types, orientation 40-54 specifications A-2-A-13 Tray 1, specifications for A-3 Tray 2, specifications for A-4 types supported A-6 using recycled E-5 weight equivalence... Menu Map message 100 Print PCL Font List message 103 Print PS Errors setting 93, B-9 Print PS Font List message 103 Print Quality Menu...
HP LaserJet 5000, 5000 N, 5000 GN, and 5000 DN Printers - User Guide
Page 200
... paper 57 font list 103 full-bleed images 49 heavy paper 50-53 labels 44, 45 manually feeding paper 59 menu map 13, 100 multiple pages on configuration page 102 6 Index EN E-9 relative humidity A-18 removing duplex printing accessory 37, C-4 renaming the...with low toner 65-66 printing languages 18 Printing Menu B-7-B-9 printing stops, troubleshooting 94, 95 printing supplies ordering 8 problem solving, printer errors 71-103 Process Cleaning Page setting B-6 Product Stewardship acoustic emissions A-18 consumables, see supplies energy consumption, see power consumption memory expansion C-2-C-5...
... paper 57 font list 103 full-bleed images 49 heavy paper 50-53 labels 44, 45 manually feeding paper 59 menu map 13, 100 multiple pages on configuration page 102 6 Index EN E-9 relative humidity A-18 removing duplex printing accessory 37, C-4 renaming the...with low toner 65-66 printing languages 18 Printing Menu B-7-B-9 printing stops, troubleshooting 94, 95 printing supplies ordering 8 problem solving, printer errors 71-103 Process Cleaning Page setting B-6 Product Stewardship acoustic emissions A-18 consumables, see supplies energy consumption, see power consumption memory expansion C-2-C-5...
HP LaserJet 5000, 5000 N, 5000 GN, and 5000 DN Printers - User Guide
Page 201
... control panel 13 overriding 13 printing current 13 toner density B-6 sharing printers, recommendations for 60 show event log B-2 600 dpi B-5 size settings 58 small paper, printing 28 soft fonts downloaded 103 permanent B-8 software drivers 17-19 help for drivers 18 HP FontSmart, installing 19 HP JetSend, installing 20 HP JobMonitor, accessing 19 HP LaserJet Utility for ...B-3 tray extension 30 Tray x Empty message 83 Tray x Load message 83 troubleshooting flowchart 91-98 output quality problems 71 paper jams 72-78 printer errors 71-103 printer messages 71 repeated paper jams 78 EN Index 7
... control panel 13 overriding 13 printing current 13 toner density B-6 sharing printers, recommendations for 60 show event log B-2 600 dpi B-5 size settings 58 small paper, printing 28 soft fonts downloaded 103 permanent B-8 software drivers 17-19 help for drivers 18 HP FontSmart, installing 19 HP JetSend, installing 20 HP JobMonitor, accessing 19 HP LaserJet Utility for ...B-3 tray extension 30 Tray x Empty message 83 Tray x Load message 83 troubleshooting flowchart 91-98 output quality problems 71 paper jams 72-78 printer errors 71-103 printer messages 71 repeated paper jams 78 EN Index 7