HP LaserJet Printer Family - Print Media Specification Guide
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... 25 Envelope problems 26 Frequent envelope jams 26 Gray areas on both sides of the paper 17 Preparing laser-printed mailings 17 Shipping and storing print media 19 Environmental considerations 19 3 Troubleshooting Troubleshooting checklist 21 Basic troubleshooting 22 Types of paper smoothness 33 iii Contents 1 Overview How HP LaserJet printers work 2 Alternative sources of information 2 2 Guidelines...
... 25 Envelope problems 26 Frequent envelope jams 26 Gray areas on both sides of the paper 17 Preparing laser-printed mailings 17 Shipping and storing print media 19 Environmental considerations 19 3 Troubleshooting Troubleshooting checklist 21 Basic troubleshooting 22 Types of paper smoothness 33 iii Contents 1 Overview How HP LaserJet printers work 2 Alternative sources of information 2 2 Guidelines...
HP LaserJet Printer Family - Print Media Specification Guide
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... and cause frequent paper jams. q Try a different paper brand. Paper guides in the user paper path or be able to the paper fibers, they can use a cleaning page to specification. Do not reuse jammed paper. tray. q Use a lighter-weight paper. q Change the paper type or manually feed the paper into the printer. For most HP LaserJet printers you can build up from a paper jam, follow the directions...
... and cause frequent paper jams. q Try a different paper brand. Paper guides in the user paper path or be able to the paper fibers, they can use a cleaning page to specification. Do not reuse jammed paper. tray. q Use a lighter-weight paper. q Change the paper type or manually feed the paper into the printer. For most HP LaserJet printers you can build up from a paper jam, follow the directions...
HP LaserJet Printer Family - Print Media Specification Guide
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... storing 15 labels, ream 5 laid finishes 6 landscape orientation 25 laser-grade paper 7 LaserJet 2000 1 LaserJet 2686A 1 LaserJet 500 1 LaserJet Monochrome printers 1 LaserJet monochrome transparencies, hp 37 LaserJet paper, hp 36 LaserJet Plus 1 LaserJet printers media designed for 1 operations 2 lasers, operations of 2 letterhead HP papers 36 specifications 8 types of 4, 6 letters, troubleshooting 28 light paper, troubleshooting 23 Lightenberg Ratio, defined 39 linen papers 6 liner, labels 15 loading duplexing 17 envelopes 26...
... storing 15 labels, ream 5 laid finishes 6 landscape orientation 25 laser-grade paper 7 LaserJet 2000 1 LaserJet 2686A 1 LaserJet 500 1 LaserJet Monochrome printers 1 LaserJet monochrome transparencies, hp 37 LaserJet paper, hp 36 LaserJet Plus 1 LaserJet printers media designed for 1 operations 2 lasers, operations of 2 letterhead HP papers 36 specifications 8 types of 4, 6 letters, troubleshooting 28 light paper, troubleshooting 23 Lightenberg Ratio, defined 39 linen papers 6 liner, labels 15 loading duplexing 17 envelopes 26...
HP LaserJet Printer Family - Print Media Specification Guide
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... toner chemical stability of 6 density 27, 28 operations of 2 recommended types 17 top side of paper 40 torn paper 9 tough paper, hp 36 transfer, electrostatic 2 transparencies HP 37 specifications 16 troubleshooting checklist 21, 22 envelopes 22, 26 multi-feeds 24 paper jams 23 post-image curl 25 print quality 27 text quality 28 wrinkled envelopes 27 types...
... toner chemical stability of 6 density 27, 28 operations of 2 recommended types 17 top side of paper 40 torn paper 9 tough paper, hp 36 transfer, electrostatic 2 transparencies HP 37 specifications 16 troubleshooting checklist 21, 22 envelopes 22, 26 multi-feeds 24 paper jams 23 post-image curl 25 print quality 27 text quality 28 wrinkled envelopes 27 types...
Service Manual
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... Serial Data Communication 5-4 Solenoids 5-5 Photosensors 5-6 Microswitches 5-8 PC (Tray 2) and LC (Tray 3) Tray Size Sensing System 5-9 Motors 5-10 Paper Jam Detection 5-11 Formatter System 5-12 I/O Control 5-12 Memory Management 5-14 Data Processing 5-14 PJL Overview 5-15 Image Formation System 5-16 Photosensitive Drum...(Tray 1 5-29 Printing from the PC Tray (Tray 2 5-30 Power System 5-31 Basic Sequence of Operation 5-33 Standard Printer Operation 5-33 Timing Diagrams 5-34 Warmup Period 5-37 Standby Period 5-37 PowerSave 5-37 Initial Rotation Period 5-38 Print Period 5-...
... Serial Data Communication 5-4 Solenoids 5-5 Photosensors 5-6 Microswitches 5-8 PC (Tray 2) and LC (Tray 3) Tray Size Sensing System 5-9 Motors 5-10 Paper Jam Detection 5-11 Formatter System 5-12 I/O Control 5-12 Memory Management 5-14 Data Processing 5-14 PJL Overview 5-15 Image Formation System 5-16 Photosensitive Drum...(Tray 1 5-29 Printing from the PC Tray (Tray 2 5-30 Power System 5-31 Basic Sequence of Operation 5-33 Standard Printer Operation 5-33 Timing Diagrams 5-34 Warmup Period 5-37 Standby Period 5-37 PowerSave 5-37 Initial Rotation Period 5-38 Print Period 5-...
Service Manual
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...Feed Guide Assembly 6-68 Interconnect PCA Removal 6-69 7 Troubleshooting LaserJet 5 Error Map 7-A Pre-Troubleshooting Procedures 7-1 Preliminary Operating Checks 7-1 Printer Message Troubleshooting 7-2 Printer Message Summary Table 7-2 Clearable Warnings 7-10 Printer Message Troubleshooting Procedures 7-12 Blank Display 7-12 MP/PC/LC ... Sensor (PS2) Functional Check 7-17 PS4 Check (MP Tray Empty Sensor 7-17 12 Printer Open Message 7-18 SW601 Functional Check 7-19 13 PAPER JAM Message 7-20 PS1 (Input/Registration Sensor) Check 7-22 PS3 (Exit Sensor) Check 7-23...
...Feed Guide Assembly 6-68 Interconnect PCA Removal 6-69 7 Troubleshooting LaserJet 5 Error Map 7-A Pre-Troubleshooting Procedures 7-1 Preliminary Operating Checks 7-1 Printer Message Troubleshooting 7-2 Printer Message Summary Table 7-2 Clearable Warnings 7-10 Printer Message Troubleshooting Procedures 7-12 Blank Display 7-12 MP/PC/LC ... Sensor (PS2) Functional Check 7-17 PS4 Check (MP Tray Empty Sensor 7-17 12 Printer Open Message 7-18 SW601 Functional Check 7-19 13 PAPER JAM Message 7-20 PS1 (Input/Registration Sensor) Check 7-22 PS3 (Exit Sensor) Check 7-23...
Service Manual
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... Feeder firmly into the envelope feeder. The printer automatically recognizes the presence of the Envelope Feeder and prints from the feeder as the software requires. 3-50 Configuration LaserJet 4 and 4 Plus The envelope size (EE TRAY=) appears on the display when the envelope feeder is installed. Paper jams can result if the envelope size selected does...
... Feeder firmly into the envelope feeder. The printer automatically recognizes the presence of the Envelope Feeder and prints from the feeder as the software requires. 3-50 Configuration LaserJet 4 and 4 Plus The envelope size (EE TRAY=) appears on the display when the envelope feeder is installed. Paper jams can result if the envelope size selected does...
Service Manual
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... 1 200,000 Replace roller and separation pad together. 3. Transfer Charging Roller 1 200,000 May affect print quality and/or paper jams. 6. Note For part numbers of 5% toner coverage, and with Pickup Rollers. 5. Table 4-1 Selected Service Consumables DESCRIPTION 1. ...printer. LC (Tray 3) Pickup Roller 1 200,000 Look for glazing and cracks. 4. Replace the Separation Pad. 8. PC (Tray 2) Pickup Roller 1 200,000 Look for glazing and grooves. Fuser Assembly (115 V, 50/60 Hz) Fuser Assembly (220 V, 50 Hz) 1 200,000 1 200,000 May affect print quality and/or paper jams...
... 1 200,000 Replace roller and separation pad together. 3. Transfer Charging Roller 1 200,000 May affect print quality and/or paper jams. 6. Note For part numbers of 5% toner coverage, and with Pickup Rollers. 5. Table 4-1 Selected Service Consumables DESCRIPTION 1. ...printer. LC (Tray 3) Pickup Roller 1 200,000 Look for glazing and cracks. 4. Replace the Separation Pad. 8. PC (Tray 2) Pickup Roller 1 200,000 Look for glazing and grooves. Fuser Assembly (115 V, 50/60 Hz) Fuser Assembly (220 V, 50 Hz) 1 200,000 1 200,000 May affect print quality and/or paper jams...
Service Manual
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... Pickup Motor Envelope Feeder Drive Motor Scanner Motor Exhaust Fan Motor Paper Jam Detection The Input/Registration Sensor (PS1) and the Paper Exit Sensor (PS3) detect paper moving through the printer. A paper jam can also cause a paper jam when paper is fed from the MP Tray (Tray 1). Note A defective PS5 (Paper End Sensor) can be detected under any of the following...
... Pickup Motor Envelope Feeder Drive Motor Scanner Motor Exhaust Fan Motor Paper Jam Detection The Input/Registration Sensor (PS1) and the Paper Exit Sensor (PS3) detect paper moving through the printer. A paper jam can also cause a paper jam when paper is fed from the MP Tray (Tray 1). Note A defective PS5 (Paper End Sensor) can be detected under any of the following...
Service Manual
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...of RAM memory resident on the Formatter PCA, SIMM memory installed in the printer even if the power to the formatter. One of all print engine functions such as fuser temperature and paper jam status. This could consist of memory. The NVRAM is communicated by the DC... Controller to maintain communication with the print engine. The front panel interface also transmits front panel inputs to store printer configuration information that can be ...
...of RAM memory resident on the Formatter PCA, SIMM memory installed in the printer even if the power to the formatter. One of all print engine functions such as fuser temperature and paper jam status. This could consist of memory. The NVRAM is communicated by the DC... Controller to maintain communication with the print engine. The front panel interface also transmits front panel inputs to store printer configuration information that can be ...
Service Manual
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... (M5) and the Main Motor (M1). After the paper passes the drum and the fusing rollers, it triggers the Paper Exit Sensor (PS3). This aligns the leading edge of the toner image on the DC Controller PCA assumes a paper jam occurred and informs the Formatter PCA. Clutches and solenoids work... together to the output tray. The MP pickup roller then feeds a sheet of the paper. The paper then is directed to start and stop gears and rollers used for...
... (M5) and the Main Motor (M1). After the paper passes the drum and the fusing rollers, it triggers the Paper Exit Sensor (PS3). This aligns the leading edge of the toner image on the DC Controller PCA assumes a paper jam occurred and informs the Formatter PCA. Clutches and solenoids work... together to the output tray. The MP pickup roller then feeds a sheet of the paper. The paper then is directed to start and stop gears and rollers used for...
Service Manual
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... DC Controller PCA receives a PRNT signal, it triggers the Paper Exit Sensor (PS3). Printing from the PC tray into the output tray. This aligns the leading edge of the toner image on the DC Controller PCA assumes a paper jam occurred and informs the Formatter PCA. The Formatter PCA sends the... VDO signal to Output Tray Paper Path 5-30 Functional Overview The paper is provided by the Formatter PCA, as configured by the control panel or ...
... DC Controller PCA receives a PRNT signal, it triggers the Paper Exit Sensor (PS3). Printing from the PC tray into the output tray. This aligns the leading edge of the toner image on the DC Controller PCA assumes a paper jam occurred and informs the Formatter PCA. The Formatter PCA sends the... VDO signal to Output Tray Paper Path 5-30 Functional Overview The paper is provided by the Formatter PCA, as configured by the control panel or ...
Service Manual
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...REMOVE PAPER JAM See 13 PAPER JAM REQUESTED LANGUAGE NOT AVAILABLE See W2 INVALID PERS RESETTING ACTIVE I/O See 07 RESET RESETTING ALL I/O See 07 RESET RESTORING FACTORY SETTINGS See 08 COLD RESET TONER LOW See 16 TONER LOW TRAY 2/3 EMPTY Indicates Tray 2 or 3 has run out of paper and... not been selected as the current job's paper source. TRAY x LOAD [paper or envelope size] See xx LOAD [paper or envelope size] WARMING UP See 02 WARMING UP x LOAD [envelope size] x=Tray 1 or Envelope Feeder See xx LOAD [paper or envelope size] LaserJet 5 Error Map 7-C If the problem persists...
...REMOVE PAPER JAM See 13 PAPER JAM REQUESTED LANGUAGE NOT AVAILABLE See W2 INVALID PERS RESETTING ACTIVE I/O See 07 RESET RESETTING ALL I/O See 07 RESET RESTORING FACTORY SETTINGS See 08 COLD RESET TONER LOW See 16 TONER LOW TRAY 2/3 EMPTY Indicates Tray 2 or 3 has run out of paper and... not been selected as the current job's paper source. TRAY x LOAD [paper or envelope size] See xx LOAD [paper or envelope size] WARMING UP See 02 WARMING UP x LOAD [envelope size] x=Tray 1 or Envelope Feeder See xx LOAD [paper or envelope size] LaserJet 5 Error Map 7-C If the problem persists...
Service Manual
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... the ready state, but do not become active until the printer is reset, or the job boundary is complete, the printer returns to the "12 PRINTER OPEN Message" section. 13 PAPER JAM REMOVE PAPER JAM Open printer and clear any paper in the middle of a print engine self-test. Table 7-1 Printer Messages (continued) Message Symptoms and Recommendations 07 RESET RESETTING...
... the ready state, but do not become active until the printer is reset, or the job boundary is complete, the printer returns to the "12 PRINTER OPEN Message" section. 13 PAPER JAM REMOVE PAPER JAM Open printer and clear any paper in the middle of a print engine self-test. Table 7-1 Printer Messages (continued) Message Symptoms and Recommendations 07 RESET RESETTING...
Service Manual
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... and illustrated in Figure 7-3). 1 PS1, the Input/Registration Sensor, located in the Paper Feed Assembly. 2 PS3, Exit Sensor, monitors paper in the allotted time, the DC Controller senses a paper jam. Figure 7-3 PS1 and PS3 (Paper Path Sensors) & PS5 Paper End Sensor When troubleshooting paper jams, the door associated with the sensor must be opened and closed to clear...
... and illustrated in Figure 7-3). 1 PS1, the Input/Registration Sensor, located in the Paper Feed Assembly. 2 PS3, Exit Sensor, monitors paper in the allotted time, the DC Controller senses a paper jam. Figure 7-3 PS1 and PS3 (Paper Path Sensors) & PS5 Paper End Sensor When troubleshooting paper jams, the door associated with the sensor must be opened and closed to clear...
Service Manual
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Check that the paper tray is fully seated (especially if printing from the tray. 4. Ensure that the cassettes are down (LJ4 and 4 Plus Only). 2. Registration Area Jams (Sensed by PS3.) 1. Check that the Exit Sensor Arm (PS3) is free throughout its travel and... 7-21 Seat the LC Tray firmly into the printer. Fuser Assembly Jams (Sensed by PS1.) 1. Table 7-7 Paper Jam Troubleshooting Checklist Jam Location Checks and Action Required Input Area Jams 1. Check that the Transfer Charge Roller is fully seated. 3. If paper is damaged at the Registration Sensor (PS1), check...
Check that the paper tray is fully seated (especially if printing from the tray. 4. Ensure that the cassettes are down (LJ4 and 4 Plus Only). 2. Registration Area Jams (Sensed by PS3.) 1. Check that the Exit Sensor Arm (PS3) is free throughout its travel and... 7-21 Seat the LC Tray firmly into the printer. Fuser Assembly Jams (Sensed by PS1.) 1. Table 7-7 Paper Jam Troubleshooting Checklist Jam Location Checks and Action Required Input Area Jams 1. Check that the Transfer Charge Roller is fully seated. 3. If paper is damaged at the Registration Sensor (PS1), check...
Service Manual
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... top cover. 8 The display should change from 02 WARMING UP to 00 READY. Figure 7-4 PS1 Input/Registration Sensor 7-22 Troubleshooting If the 13 PAPER JAM message persists, replace PS1. a For the LaserJet 5, install the toner cartridge. 3 Close the top cover. PS1 (Input/Registration Sensor) Check 1 Power ON the printer with the top cover open.
... top cover. 8 The display should change from 02 WARMING UP to 00 READY. Figure 7-4 PS1 Input/Registration Sensor 7-22 Troubleshooting If the 13 PAPER JAM message persists, replace PS1. a For the LaserJet 5, install the toner cartridge. 3 Close the top cover. PS1 (Input/Registration Sensor) Check 1 Power ON the printer with the top cover open.
Service Manual
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... PCA and the Sensor PCA are firmly seated into one another. 4 Replace the Pickup Motor. 5 Replace the Paper Control PCA. 6 Replace the Sensor PCA. b If the PAPER JAM message does not appear, replace PS3. Troubleshooting 7-23 Therefore, when troubleshooting Pickup Motor failures, perform the following in ...Sensor) Check 1 Open the rear door (cover) of the printer. 2 The display should change from 02 WARMING UP to access the test points around the Pickup Motor (M2) circuit. The display should read 13 PAPER JAM (or REMOVE PAPER JAM) immediately after the door is opened. 3 Close the rear ...
... PCA and the Sensor PCA are firmly seated into one another. 4 Replace the Pickup Motor. 5 Replace the Paper Control PCA. 6 Replace the Sensor PCA. b If the PAPER JAM message does not appear, replace PS3. Troubleshooting 7-23 Therefore, when troubleshooting Pickup Motor failures, perform the following in ...Sensor) Check 1 Open the rear door (cover) of the printer. 2 The display should change from 02 WARMING UP to access the test points around the Pickup Motor (M2) circuit. The display should read 13 PAPER JAM (or REMOVE PAPER JAM) immediately after the door is opened. 3 Close the rear ...
Service Manual
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... be set to scroll by increments of received data. This setting allows PostScript error messages to eliminate errors. Explanation Sets the resolution. Only seen after a paper jam is displayed. B-18 LaserJet 5/5M/5N Printer PostScript Menu Table B-12 PostScript Menu Items Item Options PS FONT LIST No options available PRT PS ERRS OFF* ON...
... be set to scroll by increments of received data. This setting allows PostScript error messages to eliminate errors. Explanation Sets the resolution. Only seen after a paper jam is displayed. B-18 LaserJet 5/5M/5N Printer PostScript Menu Table B-12 PostScript Menu Items Item Options PS FONT LIST No options available PRT PS ERRS OFF* ON...
Service Manual
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Index ! 12 PRINTER OPEN 7-18 13 PAPER JAM 7-20 14 NO EP CART 7-25 16 TONER LOW 4-10, 7-25 21 PRINT OVERRUN 3-53 41.1 ERROR 7-28 41.2 ERROR 7-28, 7-31 41.3 ERROR 7-28 ... edge registration 1-35 advanced functions 3-33 ASAP (Automated Support Access Program) 1-12 ASCII PJL Escape Sequence 3-19 assemblies removal 6-15 Assist Line (HP CSC) 1-13 assistance, technical 1-12 AUDIO TIPS, HP 1-13 autoexec.bat 3-31, 7-53 B background scatter 7-35, 7-47 basic sequence of operation 5-33 baud rate 3-33 beam detect signal weak...
Index ! 12 PRINTER OPEN 7-18 13 PAPER JAM 7-20 14 NO EP CART 7-25 16 TONER LOW 4-10, 7-25 21 PRINT OVERRUN 3-53 41.1 ERROR 7-28 41.2 ERROR 7-28, 7-31 41.3 ERROR 7-28 ... edge registration 1-35 advanced functions 3-33 ASAP (Automated Support Access Program) 1-12 ASCII PJL Escape Sequence 3-19 assemblies removal 6-15 Assist Line (HP CSC) 1-13 assistance, technical 1-12 AUDIO TIPS, HP 1-13 autoexec.bat 3-31, 7-53 B background scatter 7-35, 7-47 basic sequence of operation 5-33 baud rate 3-33 beam detect signal weak...