Service Manual
Page 7
... 3-57 Personality SIMM (PostScript 3-58 Troubleshooting a SIMM Board 3-59 Service / Error Messages 3-59 4 Preventive Maintenance Introduction 4-1 Life Expectancy of Consumables 4-2 Service Checkpoints 4-3 Cleaning Your Printer 4-4 Toner Cartridge 4-5 Saving Toner with EconoMode (HP LaserJet 4 Plus and 5 Only 4-6 Storing the Toner Cartridge 4-6 Installing the Toner Cartridge 4-7 Non-HP Toner Cartridges 4-9 Clearing the TONER LOW Message 4-10 Periodic Maintenance...
... 3-57 Personality SIMM (PostScript 3-58 Troubleshooting a SIMM Board 3-59 Service / Error Messages 3-59 4 Preventive Maintenance Introduction 4-1 Life Expectancy of Consumables 4-2 Service Checkpoints 4-3 Cleaning Your Printer 4-4 Toner Cartridge 4-5 Saving Toner with EconoMode (HP LaserJet 4 Plus and 5 Only 4-6 Storing the Toner Cartridge 4-6 Installing the Toner Cartridge 4-7 Non-HP Toner Cartridges 4-9 Clearing the TONER LOW Message 4-10 Periodic Maintenance...
Service Manual
Page 10
... 7 Troubleshooting LaserJet 5 Error Map 7-A Pre-Troubleshooting Procedures 7-1 Preliminary Operating Checks 7-1 Printer Message Troubleshooting 7-2 Printer Message Summary Table 7-2 Clearable Warnings 7-10 Printer Message Troubleshooting ...Printer Open Message 7-18 SW601 Functional Check 7-19 13 PAPER JAM Message 7-20 PS1 (Input/Registration Sensor) Check 7-22 PS3 (Exit Sensor) Check 7-23 Pickup Motor Functional Test (M2 7-23 Lower Cassette Functional Check 7-24 14 NO EP CART Message 7-25 16 Toner Low Message 7-25 41.X ERROR Message 7-27 50 SERVICE Error...
... 7 Troubleshooting LaserJet 5 Error Map 7-A Pre-Troubleshooting Procedures 7-1 Preliminary Operating Checks 7-1 Printer Message Troubleshooting 7-2 Printer Message Summary Table 7-2 Clearable Warnings 7-10 Printer Message Troubleshooting ...Printer Open Message 7-18 SW601 Functional Check 7-19 13 PAPER JAM Message 7-20 PS1 (Input/Registration Sensor) Check 7-22 PS3 (Exit Sensor) Check 7-23 Pickup Motor Functional Test (M2 7-23 Lower Cassette Functional Check 7-24 14 NO EP CART Message 7-25 16 Toner Low Message 7-25 41.X ERROR Message 7-27 50 SERVICE Error...
Service Manual
Page 153
... data is not received by the DC controller (see "51 ERROR" in Chapter 7). 52 ERROR This error occurs when the scanner motor fails (see "52 ERROR" in Chapter 7). If a failure occurs during this period, the following errors may be displayed: 41 ERROR This error occurs when a sheet of print data on the transfer roller ...for each scan line of paper is fed too soon or when an unstable BD or TOP signal is received (see "41.x ERROR" message in Chapter 7). 50 SERVICE This error occurs when the fusing roller fails to rise to the correct temperature in the required time (see "50 SERVICE") in ...
... data is not received by the DC controller (see "51 ERROR" in Chapter 7). 52 ERROR This error occurs when the scanner motor fails (see "52 ERROR" in Chapter 7). If a failure occurs during this period, the following errors may be displayed: 41 ERROR This error occurs when a sheet of print data on the transfer roller ...for each scan line of paper is fed too soon or when an unstable BD or TOP signal is received (see "41.x ERROR" message in Chapter 7). 50 SERVICE This error occurs when the fusing roller fails to rise to the correct temperature in the required time (see "50 SERVICE") in ...
Service Manual
Page 235
... rate or parity was on the LJ5. Indicates loss of 10 minutes. Table 7-1 Printer Messages (continued) Message Symptoms and Recommendations 22 ERROR For serial/Bi-Tronics parallel configuration, the computer and printer are using an RS232 serial connection, the HP LaserJet printer uses XON/XOFF and DTR signal protocols rather than one sheet of improper 22...
... rate or parity was on the LJ5. Indicates loss of 10 minutes. Table 7-1 Printer Messages (continued) Message Symptoms and Recommendations 22 ERROR For serial/Bi-Tronics parallel configuration, the computer and printer are using an RS232 serial connection, the HP LaserJet printer uses XON/XOFF and DTR signal protocols rather than one sheet of improper 22...
Service Manual
Page 246
... OFF OFF Paper Size Sensing Lower Cassette The operator must set the appropriate paper size for the PC tray (Tray 2) switches. 7-16 Troubleshooting The printer posts a 41.3 SERVICE error if the media is sent to the DC Controller on the cassette base. To verify proper operation of the LC (Tray 3) switches, lock out...
... OFF OFF Paper Size Sensing Lower Cassette The operator must set the appropriate paper size for the PC tray (Tray 2) switches. 7-16 Troubleshooting The printer posts a 41.3 SERVICE error if the media is sent to the DC Controller on the cassette base. To verify proper operation of the LC (Tray 3) switches, lock out...
Service Manual
Page 257
...• An unstable or temporary loss of the Beam Detect pulse for more than 2 seconds results in tray. However, persistent 41 ERROR messages indicate a problem requiring attention. Set the Universal Tray and the Lower Cassette Tray paper size as directed in the following ... blank page. This is usually accompanied by a blank, or partially printed page. The 41.X ERROR is accompanied by a partially printed page, often with the print engine (NOT a Formatter error). Troubleshooting 7-27 A 41 ERROR occurs due to paper feed problems. Proceed as shown in Chapter 3. • Wrong ...
...• An unstable or temporary loss of the Beam Detect pulse for more than 2 seconds results in tray. However, persistent 41 ERROR messages indicate a problem requiring attention. Set the Universal Tray and the Lower Cassette Tray paper size as directed in the following ... blank page. This is usually accompanied by a blank, or partially printed page. The 41.X ERROR is accompanied by a partially printed page, often with the print engine (NOT a Formatter error). Troubleshooting 7-27 A 41 ERROR occurs due to paper feed problems. Proceed as shown in Chapter 3. • Wrong ...
Service Manual
Page 258
...pickup rollers and separation pad are tucked in Chapter 3. 41.4 ERROR Reseat the DC Controller and Formatter PCA Connections. Refer to procedure in the tray's retainers. 5. Vertical Sync Late (VS) Signal 41.5 ERROR Reseat the DC Controller and Formatter PCA connections. Check... PCA, the Scanner Connector and the Beam Detect Connector. 41.2 ERROR Beam Detect (BD) weak or unstable. Check the paper for connector locations. 7-28 Troubleshooting Table 7-9 41.X ERROR Checks Error Message Recommended Action 41.1 ERROR Reseat all connectors on the optional Lower Cassette, if attached...
...pickup rollers and separation pad are tucked in Chapter 3. 41.4 ERROR Reseat the DC Controller and Formatter PCA Connections. Refer to procedure in the tray's retainers. 5. Vertical Sync Late (VS) Signal 41.5 ERROR Reseat the DC Controller and Formatter PCA connections. Check... PCA, the Scanner Connector and the Beam Detect Connector. 41.2 ERROR Beam Detect (BD) weak or unstable. Check the paper for connector locations. 7-28 Troubleshooting Table 7-9 41.X ERROR Checks Error Message Recommended Action 41.1 ERROR Reseat all connectors on the optional Lower Cassette, if attached...
Service Manual
Page 261
.... If the beam detect signal is lost for more than 2 seconds the error is posted as a 51 ERROR. Action Inspect connectors and wiring. The 41.2 ERROR can cause a 51 ERROR by power cycling the printer. Figure 7-6 Fuser Assembly Connector 51 ERROR Message The 51 ERROR, and the 41.2 ERROR are caused by pressing [Continue] (or Go). A defective Laser/Scanner Assembly...
.... If the beam detect signal is lost for more than 2 seconds the error is posted as a 51 ERROR. Action Inspect connectors and wiring. The 41.2 ERROR can cause a 51 ERROR by power cycling the printer. Figure 7-6 Fuser Assembly Connector 51 ERROR Message The 51 ERROR, and the 41.2 ERROR are caused by pressing [Continue] (or Go). A defective Laser/Scanner Assembly...
Service Manual
Page 437
Index ! 12 PRINTER OPEN 7-18 13 PAPER JAM 7-20 14 NO EP CART 7-25 16 TONER LOW 4-10, 7-25 21 PRINT OVERRUN 3-53 41.1 ERROR 7-28 41.2 ERROR 7-28, 7-31 41.3 ERROR 7-28 41.4 ERROR 7-28 41.5 ERROR 7-28 50 service error 7-29 51 ERROR Message 7-31 52 ERROR 7-32 57 SERVICE 7-33 58 SERVICE fan failure 7-34 A Accessory Parts 8-33 adjustment leading edge registration...
Index ! 12 PRINTER OPEN 7-18 13 PAPER JAM 7-20 14 NO EP CART 7-25 16 TONER LOW 4-10, 7-25 21 PRINT OVERRUN 3-53 41.1 ERROR 7-28 41.2 ERROR 7-28, 7-31 41.3 ERROR 7-28 41.4 ERROR 7-28 41.5 ERROR 7-28 50 service error 7-29 51 ERROR Message 7-31 52 ERROR 7-32 57 SERVICE 7-33 58 SERVICE fan failure 7-34 A Accessory Parts 8-33 adjustment leading edge registration...
Service Manual
Page 438
... E EconoMode 3-16, 4-6 ENGINE TEST 7-A envelope feeder 5-4 installation 3-49 envelopes 2-6 error infrared B-41 Error Map for LJ 5 7-A - 7-D Error messages MP/PC/LC LOAD 7-13 troubleshooting 7-2 ESD 6-1 European Customer Support Center (ECSC...) 1-14 European formatter installation 3-22 exhaust fan motor 5-10 Explorer 3-33 F FACTORY DEFAULTS 7-A faint print 7-35 faint print 7-38 Index-2 fan checks 7-34 failure 7-34 motor signals 5-10 removal 6-39 faulty registration 7-39 fax information service (HP...
... E EconoMode 3-16, 4-6 ENGINE TEST 7-A envelope feeder 5-4 installation 3-49 envelopes 2-6 error infrared B-41 Error Map for LJ 5 7-A - 7-D Error messages MP/PC/LC LOAD 7-13 troubleshooting 7-2 ESD 6-1 European Customer Support Center (ECSC...) 1-14 European formatter installation 3-22 exhaust fan motor 5-10 Explorer 3-33 F FACTORY DEFAULTS 7-A faint print 7-35 faint print 7-38 Index-2 fan checks 7-34 failure 7-34 motor signals 5-10 removal 6-39 faulty registration 7-39 fax information service (HP...
Service Manual
Page 444
Error messages 7-2 general information 7-1 infrared B-38 Message Summary Table 7-2 messages 7-2 preliminary 7-1 Printer messages 7-2 quick checks 7-1 Status messages 7-2 Troubleshooting, IR port B-38 U unpacking the printer 3-43 user maintenance 4-2 V variable, customization 3-22 version number 3-26 vertical dark streaks 7-35, 7-46 vertical sync late (41.4) 7-28 vertical white streaks 7-35, 7-40 voltage checks 7-69 voltage test points 7-69...
Error messages 7-2 general information 7-1 infrared B-38 Message Summary Table 7-2 messages 7-2 preliminary 7-1 Printer messages 7-2 quick checks 7-1 Status messages 7-2 Troubleshooting, IR port B-38 U unpacking the printer 3-43 user maintenance 4-2 V variable, customization 3-22 version number 3-26 vertical dark streaks 7-35, 7-46 vertical sync late (41.4) 7-28 vertical white streaks 7-35, 7-40 voltage checks 7-69 voltage test points 7-69...