User Guide
Page 10
...the print quality diagnostic page 145 To align the printheads 146 To calibrate the linefeed 147 To clean the printheads 147 To clean the printhead contacts manually 147 To replace the printheads 150 Store printing supplies ...152 Store ink cartridges ...152 Store printheads ...152 Clean the device ...152 Clean the ... is not filling the text or graphics completely 164 Output is faded or dull colored 164 Colors are printing as black and white 164 Wrong colors are printing 164 Printout shows bleeding colors 165 Colors do not line up properly 165 Lines or dots are missing from text or ...
...the print quality diagnostic page 145 To align the printheads 146 To calibrate the linefeed 147 To clean the printheads 147 To clean the printhead contacts manually 147 To replace the printheads 150 Store printing supplies ...152 Store ink cartridges ...152 Store printheads ...152 Clean the device ...152 Clean the ... is not filling the text or graphics completely 164 Output is faded or dull colored 164 Colors are printing as black and white 164 Wrong colors are printing 164 Printout shows bleeding colors 165 Colors do not line up properly 165 Lines or dots are missing from text or ...
User Guide
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...diagnostic page of the device. For more information, see To calibrate the linefeed. • HP Support: Gain access to HP Web site where you through aligning the printheads. Printer Settings panel • Trays Configuration: Set the default media type and size for ... affecting the print quality of the device. HP Printer Utility panels Information and Support panel • Supplies Status: Shows the information about currently installed printheads and ink cartridges. • Supply Info: Shows the ink cartridge replacement options. • Device Information: Displays information...
...diagnostic page of the device. For more information, see To calibrate the linefeed. • HP Support: Gain access to HP Web site where you through aligning the printheads. Printer Settings panel • Trays Configuration: Set the default media type and size for ... affecting the print quality of the device. HP Printer Utility panels Information and Support panel • Supplies Status: Shows the information about currently installed printheads and ink cartridges. • Supply Info: Shows the ink cartridge replacement options. • Device Information: Displays information...
User Guide
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The status options for the printhead are an estimate only. Ink Cartridge Status: Shows the estimated ink levels (represented in graphical form as the device will not function until it is 'fair,' then the print quality must be replaced, as gauges) and the part numbers and expiration dates ...of the ink cartridges. NOTE: The ink levels shown are : good, fair, and replace. If the status is 'replace,' then the printhead should be monitored, but the printhead does not need to call HP, it is. 4. To print the Self-Test Diagnostic Page • Control panel: Press Setup, ...
The status options for the printhead are an estimate only. Ink Cartridge Status: Shows the estimated ink levels (represented in graphical form as the device will not function until it is 'fair,' then the print quality must be replaced, as gauges) and the part numbers and expiration dates ...of the ink cartridges. NOTE: The ink levels shown are : good, fair, and replace. If the status is 'replace,' then the printhead should be monitored, but the printhead does not need to call HP, it is. 4. To print the Self-Test Diagnostic Page • Control panel: Press Setup, ...
User Guide
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... the cartridge after it is used in the printing process in the following topics: • Supported ink cartridges • Replace the ink cartridges • Maintain the printheads • Store printing supplies • Clean the device • Troubleshooting tips and resources • Solve printing problems ...in the ink cartridge status section. [For more information see www.hp.com/go/inkusage. For more information, see Understand the self-test diagnostic page). • On the label of the ink cartridge you are replacing. • Windows: From the Toolbox, if you have bidirectional...
... the cartridge after it is used in the printing process in the following topics: • Supported ink cartridges • Replace the ink cartridges • Maintain the printheads • Store printing supplies • Clean the device • Troubleshooting tips and resources • Solve printing problems ...in the ink cartridge status section. [For more information see www.hp.com/go/inkusage. For more information, see Understand the self-test diagnostic page). • On the label of the ink cartridge you are replacing. • Windows: From the Toolbox, if you have bidirectional...
User Guide
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...print quality diagnostic page. 3. For more of white paper, and check the printhead health section. Replace the printheads if the problems persist after cleaning. CAUTION: HP is not good or fair, then perform one of your printouts. To print the print quality diagnostic page Use the print ...quality diagnostic page to clean the printheads. Print the print quality diagnostic page ...
...print quality diagnostic page. 3. For more of white paper, and check the printhead health section. Replace the printheads if the problems persist after cleaning. CAUTION: HP is not good or fair, then perform one of your printouts. To print the print quality diagnostic page Use the print ...quality diagnostic page to clean the printheads. Print the print quality diagnostic page ...
User Guide
Page 150
...version number), the number of the colored blocks, clean the printheads. For more information, see To calibrate the linefeed. To align the printheads Whenever you can start the alignment..., align the printheads. However, if the appearance of your printed pages indicates that the printheads are misaligned, you replace a printhead, the device automatically aligns the printheads to continue....then click Align Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Align from the trays and duplexer, the ink level information, and the printhead health status....
...version number), the number of the colored blocks, clean the printheads. For more information, see To calibrate the linefeed. To align the printheads Whenever you can start the alignment..., align the printheads. However, if the appearance of your printed pages indicates that the printheads are misaligned, you replace a printhead, the device automatically aligns the printheads to continue....then click Align Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Align from the trays and duplexer, the ink level information, and the printhead health status....
User Guide
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... latch is missing. 10. If the control panel message remains, replace the printhead which corresponds to stop moving. 150 Maintain and troubleshoot Wait while the device initializes the printheads and prints the alignment pages. To replace the printheads NOTE: To find out which corresponds to the message. 15. ... Open the top cover. 2. Insert the printhead into its color-coded slot (the label on the printhead must match the label on the printhead to engage the latch. 12. If the carriage does not move to ensure that the printhead is properly engaged. Clean the electrical contacts ...
... latch is missing. 10. If the control panel message remains, replace the printhead which corresponds to stop moving. 150 Maintain and troubleshoot Wait while the device initializes the printheads and prints the alignment pages. To replace the printheads NOTE: To find out which corresponds to the message. 15. ... Open the top cover. 2. Insert the printhead into its color-coded slot (the label on the printhead must match the label on the printhead to engage the latch. 12. If the carriage does not move to ensure that the printhead is properly engaged. Clean the electrical contacts ...
User Guide
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... (Windows), Configure the device (Mac OS), or the documentation provided by your computer screen; This process takes about network connections, see To replace the printheads. • Remove the printhead, and check to connect the device. • The network hub, switch, or router is a security program that protects a computer from ... should appear on the computer The personal software firewall is turned on the back of the communication problem. Device does not accept printhead Check the printhead latch Make sure the printhead latch is inserted into its correct color-coded slot.
... (Windows), Configure the device (Mac OS), or the documentation provided by your computer screen; This process takes about network connections, see To replace the printheads. • Remove the printhead, and check to connect the device. • The network hub, switch, or router is a security program that protects a computer from ... should appear on the computer The personal software firewall is turned on the back of the communication problem. Device does not accept printhead Check the printhead latch Make sure the printhead latch is inserted into its correct color-coded slot.
User Guide
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... requirements. Chapter 10 Clean the printhead Complete the printhead cleaning procedure. Check the printhead latch Make sure the printhead latch is selected as the print quality. For more information, see To replace the printheads. • Remove the printhead, and check to see Understand the...restarted, reinsert the printhead. For more information, see Maintain the printheads. 160 Maintain and troubleshoot Check for reducing interference on again without the printhead installed. Blank or partial page printed Check for the device. The Toolbox (Windows), HP Printer Utility (...
... requirements. Chapter 10 Clean the printhead Complete the printhead cleaning procedure. Check the printhead latch Make sure the printhead latch is selected as the print quality. For more information, see To replace the printheads. • Remove the printhead, and check to see Understand the...restarted, reinsert the printhead. For more information, see Maintain the printheads. 160 Maintain and troubleshoot Check for reducing interference on again without the printhead installed. Blank or partial page printed Check for the device. The Toolbox (Windows), HP Printer Utility (...
User Guide
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...sure the media meets HP specifications, and try to the device. For more information, see Select print media. 162 Maintain and troubleshoot For more information, see Replace the ink cartridges. Move the device away from text or graphics Poor quality printouts Check the printheads and ink cartridges Print...resend the print job to print again. Also, it is recommended that you use a USB cable that is faded or dull colored • Colors are printing as those generated by the inability of the application to interpret print settings properly. Evaluate any problem areas, and perform ...
...sure the media meets HP specifications, and try to the device. For more information, see Select print media. 162 Maintain and troubleshoot For more information, see Replace the ink cartridges. Move the device away from text or graphics Poor quality printouts Check the printheads and ink cartridges Print...resend the print job to print again. Also, it is recommended that you use a USB cable that is faded or dull colored • Colors are printing as those generated by the inability of the application to interpret print settings properly. Evaluate any problem areas, and perform ...
User Guide
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Supplies • • • Ink cartridges Printheads HP media Ink cartridges Use only the replacement cartridges that have the same cartridge number as the ink cartridge you are replacing. 198 HP supplies and accessories For more information, see Understand the self-test diagnostic page. ...site. • Order printing supplies online • Accessories • Supplies Order printing supplies online Besides the HP Web site, you are replacing. A HP supplies and accessories This section provides information on both sides of a sheet of paper automatically Optional second tray ...
Supplies • • • Ink cartridges Printheads HP media Ink cartridges Use only the replacement cartridges that have the same cartridge number as the ink cartridge you are replacing. 198 HP supplies and accessories For more information, see Understand the self-test diagnostic page. ...site. • Order printing supplies online • Accessories • Supplies Order printing supplies online Besides the HP Web site, you are replacing. A HP supplies and accessories This section provides information on both sides of a sheet of paper automatically Optional second tray ...
User Guide
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Printheads HP 88 Black and Yellow HP 88 Magenta and Cyan C9381A C9382A HP media To order media such as HP Premium Plus Photo Paper or HP Premium Paper, go to www.hp.com/eu/hard-to-find-supplies to locate information on HP ink cartridges. Choose your country/region, and then select ...199 • Embedded Web server: Click the Information tab, and then click Ink Supplies in Europe, go to view information about replacement ink cartridges. • HP Printer Utility (Mac OS): Open the Information and Support panel, and then click Supply Info. NOTE: The availability of ink cartridges...
Printheads HP 88 Black and Yellow HP 88 Magenta and Cyan C9381A C9382A HP media To order media such as HP Premium Plus Photo Paper or HP Premium Paper, go to www.hp.com/eu/hard-to-find-supplies to locate information on HP ink cartridges. Choose your country/region, and then select ...199 • Embedded Web server: Click the Information tab, and then click Ink Supplies in Europe, go to view information about replacement ink cartridges. • HP Printer Utility (Mac OS): Open the Information and Support panel, and then click Supply Info. NOTE: The availability of ink cartridges...
User Guide
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3. If the carriage does not move back to its parked position, press the Power button to . 6. Lift the printhead latch. 4. CAUTION: The replacement device will not be unplugged before shipment 1. Open the top cover. 2. NOTE: This information does not apply to its slot.... 5. CAUTION: The device must be shipped with the device unless the HP customer support call agent instructs you have removed the ink cartridges and printheads. Press...
3. If the carriage does not move back to its parked position, press the Power button to . 6. Lift the printhead latch. 4. CAUTION: The replacement device will not be unplugged before shipment 1. Open the top cover. 2. NOTE: This information does not apply to its slot.... 5. CAUTION: The device must be shipped with the device unless the HP customer support call agent instructs you have removed the ink cartridges and printheads. Press...
User Guide
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...14 printheads aligning 146 clean 147 clean contacts manually 147 health, check 145 locating 14 maintaining 145 order online 198 part numbers 199 remove 204 replace 150 status 87, 97, 145 supported 208 troubleshoot 159 warranty 203 privacy, HP Instant ... 16 regulatory information 214, 219 regulatory model number 219 release notes 10 remove ink cartridges and printheads 204 replace ink cartridges 144 printheads 150 reports confirmation, fax 84 error, fax 84 fax test failed 174 reprint faxes from memory...in memory 74 photos to a program 54 settings for 57 slow 170 Start Color Photo button 17 235
...14 printheads aligning 146 clean 147 clean contacts manually 147 health, check 145 locating 14 maintaining 145 order online 198 part numbers 199 remove 204 replace 150 status 87, 97, 145 supported 208 troubleshoot 159 warranty 203 privacy, HP Instant ... 16 regulatory information 214, 219 regulatory model number 219 release notes 10 remove ink cartridges and printheads 204 replace ink cartridges 144 printheads 150 reports confirmation, fax 84 error, fax 84 fax test failed 174 reprint faxes from memory...in memory 74 photos to a program 54 settings for 57 slow 170 Start Color Photo button 17 235