User Guide
Page 10
...Meaningless characters print 163 Ink is smearing ...163 Ink is not filling the text or graphics completely 164 Output is faded or dull colored 164 Colors are printing as black and white 164 Wrong colors are printing 164 Printout shows bleeding colors 165 Colors do not line up... properly 165 Lines or dots are missing from text or graphics 165 Solve paper-feed problems...
...Meaningless characters print 163 Ink is smearing ...163 Ink is not filling the text or graphics completely 164 Output is faded or dull colored 164 Colors are printing as black and white 164 Wrong colors are printing 164 Printout shows bleeding colors 165 Colors do not line up... properly 165 Lines or dots are missing from text or graphics 165 Solve paper-feed problems...
User Guide
Page 100
... Toolbox (Windows): Click the Information tab, and then click myPrintMileage and follow the onscreen instructions. • Windows taskbar: Right-click the HP Digital Imaging icon in the Windows taskbar, choose the device you wish to it by using the bookmark, the pages do not contain the...printhead health status • Help troubleshoot problems • Verify installation of optional accessories, such as the amount of ink you have used to open myPrintMileage. NOTE: Do not bookmark the Web pages that are used , whether you use more black or color ink, and the estimated number of recent ...
... Toolbox (Windows): Click the Information tab, and then click myPrintMileage and follow the onscreen instructions. • Windows taskbar: Right-click the HP Digital Imaging icon in the Windows taskbar, choose the device you wish to it by using the bookmark, the pages do not contain the...printhead health status • Help troubleshoot problems • Verify installation of optional accessories, such as the amount of ink you have used to open myPrintMileage. NOTE: Do not bookmark the Web pages that are used , whether you use more black or color ink, and the estimated number of recent ...
User Guide
Page 161
...off of the case. For voltage requirements, see Solve paper-feed problems. • Power light is not jammed in the device. • Printheads and ink cartridges are not using a computer running Windows. • You...cloth to wipe dust, smudges, and stains off the power and unplug the power cord from each one to a functioning alternating current (AC) power outlet, and is not selected if you are using or...self-test diagnostic page. For the Mac OS, set as the default in their correct color-coded slots. Ensure you are removed. • The device can have a static IP address for ...
...off of the case. For voltage requirements, see Solve paper-feed problems. • Power light is not jammed in the device. • Printheads and ink cartridges are not using a computer running Windows. • You...cloth to wipe dust, smudges, and stains off the power and unplug the power cord from each one to a functioning alternating current (AC) power outlet, and is not selected if you are using or...self-test diagnostic page. For the Mac OS, set as the default in their correct color-coded slots. Ensure you are removed. • The device can have a static IP address for ...
User Guide
Page 166
...quality diagnostic page. For more information, see Replace the ink cartridges. Make sure the media meets HP specifications, and try to the application's documentation, or contact the software manufacturer for specific help. Evaluate any problem areas, and perform the recommended actions. Check the paper...of USB cable High electromagnetic fields (such as black and white • Wrong colors are printing • Printout shows bleeding colors • Colors do not work, the problem may have run out of ink, and the print job was cancelled. Also, it is recommended that you use...
...quality diagnostic page. For more information, see Replace the ink cartridges. Make sure the media meets HP specifications, and try to the application's documentation, or contact the software manufacturer for specific help. Evaluate any problem areas, and perform the recommended actions. Check the paper...of USB cable High electromagnetic fields (such as black and white • Wrong colors are printing • Printout shows bleeding colors • Colors do not work, the problem may have run out of ink, and the print job was cancelled. Also, it is recommended that you use...
User Guide
Page 167
...the cable connections If the device and computer are secure. Ink is especially true for printing vivid color documents. However, note that decreasing ink saturation might not recognize the rest of the job. ...USB cables) can sometimes cause slight distortions to retry the job, click Cancel. If the problem persists, turn off the device, disconnect the cable from the device, turn on and not...you have rich, blended colors can print other documents from the same application, try printing a backup copy of your document, if available. If you use HP Premium Paper designed for transparencies...
...the cable connections If the device and computer are secure. Ink is especially true for printing vivid color documents. However, note that decreasing ink saturation might not recognize the rest of the job. ...USB cables) can sometimes cause slight distortions to retry the job, click Cancel. If the problem persists, turn off the device, disconnect the cable from the device, turn on and not...you have rich, blended colors can print other documents from the same application, try printing a backup copy of your document, if available. If you use HP Premium Paper designed for transparencies...
User Guide
Page 168
... Check the print settings Make sure Print in Grayscale is not selected in the print driver. For more information, see Select print media. Ink is not filling the text or graphics completely Check the media type Some media types are printing as black and white Check the print settings... selected in the printer driver allows you to print at a faster rate, which is faded or dull colored Check the print mode The Draft or Fast mode in the printer driver. Evaluate any problem areas, and perform the recommended actions. Output is good for use with the device. For more information...
... Check the print settings Make sure Print in Grayscale is not selected in the print driver. For more information, see Select print media. Ink is not filling the text or graphics completely Check the media type Some media types are printing as black and white Check the print settings... selected in the printer driver allows you to print at a faster rate, which is faded or dull colored Check the print mode The Draft or Fast mode in the printer driver. Evaluate any problem areas, and perform the recommended actions. Output is good for use with the device. For more information...
User Guide
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... • Reinsert the tray. For more information, see HP supplies and accessories. Colors do not line up properly Check the printheads Print the print quality diagnostic page on a clean sheet of white paper. Solve paper-feed problems 165 Refilling processes and the use of incompatible inks can disrupt the intricate printing system and result...
... • Reinsert the tray. For more information, see HP supplies and accessories. Colors do not line up properly Check the printheads Print the print quality diagnostic page on a clean sheet of white paper. Solve paper-feed problems 165 Refilling processes and the use of incompatible inks can disrupt the intricate printing system and result...
User Guide
Page 175
... TWAIN source" or "An error occurred while acquiring the image" • If you are performing an OCR operation on an original, any colored text on the back of the original photograph, which degrades the quality. Devices that are printed by selecting Select Scanner on the File menu.... a second-generation photo or picture Reprinted photographs, such as "m." • The accuracy of ink that make sure that you select a document type that creates editable text. If the Solve scan problems 171 Make sure that your computer. • Verify that the correct TWAIN source is TWAIN-compliant...
... TWAIN source" or "An error occurred while acquiring the image" • If you are performing an OCR operation on an original, any colored text on the back of the original photograph, which degrades the quality. Devices that are printed by selecting Select Scanner on the File menu.... a second-generation photo or picture Reprinted photographs, such as "m." • The accuracy of ink that make sure that you select a document type that creates editable text. If the Solve scan problems 171 Make sure that your computer. • Verify that the correct TWAIN source is TWAIN-compliant...
User Guide
Page 177
Scan defects are correct. • Size is reduced The HP software settings might be set to reduce the scanned image. See Clean .... However, do not use the correct resolution and color settings. • The original image might be very light or dark or might be printed on colored paper. • Unwanted lines Ink, glue, correction fluid, or an unwanted substance might...The device is not set up correctly on the server. Solve scan problems 173 Place the original document face down . If cleaning does not correct the problem, the scanner glass or ADF lid backing might be on the flatbed ...
Scan defects are correct. • Size is reduced The HP software settings might be set to reduce the scanned image. See Clean .... However, do not use the correct resolution and color settings. • The original image might be very light or dark or might be printed on colored paper. • Unwanted lines Ink, glue, correction fluid, or an unwanted substance might...The device is not set up correctly on the server. Solve scan problems 173 Place the original document face down . If cleaning does not correct the problem, the scanner glass or ADF lid backing might be on the flatbed ...
User Guide
Page 191
...from the control panel (color display models only), press the Setup button, select Network, select View Network Settings, and then select either Display Wired Summary or Display Wireless Summary. Check the device IP address • To check the IP address of ink, and the print job.... For more information, see System requirements. Solve device management problems 187 For devices with a two-line display, the user must obtain the IP address by printing a network configuration page. For more information, see Replace the ink cartridges. The device prints half a page, then ejects the...
...from the control panel (color display models only), press the Setup button, select Network, select View Network Settings, and then select either Display Wired Summary or Display Wireless Summary. Check the device IP address • To check the IP address of ink, and the print job.... For more information, see System requirements. Solve device management problems 187 For devices with a two-line display, the user must obtain the IP address by printing a network configuration page. For more information, see Replace the ink cartridges. The device prints half a page, then ejects the...
User Guide
Page 193
...HP Web site (www.hp.com/ support). • In the Windows device manager, make sure that you are specifying the correct drive letter. • If the computer cannot recognize the Starter CD in their correct color... Press down firmly on each printhead. • Printheads and ink cartridges are removed from the device. • Rear access ...blinking. You can download the device driver from each one to ensure proper contact. • Printhead latch ...perform a clean uninstallation of the device driver. Solve alignment page problems Check the device to ensure the following : • Make ...
...HP Web site (www.hp.com/ support). • In the Windows device manager, make sure that you are specifying the correct drive letter. • If the computer cannot recognize the Starter CD in their correct color... Press down firmly on each printhead. • Printheads and ink cartridges are removed from the device. • Rear access ...blinking. You can download the device driver from each one to ensure proper contact. • Printhead latch ...perform a clean uninstallation of the device driver. Solve alignment page problems Check the device to ensure the following : • Make ...
User Guide
Page 241
...information 161 multiple pages are picked 166 network configuration page 98 nothing prints 158 paper-feed problems 165 power 158 print 158 print quality 162 printheads 159 receive faxes 180, 182 scan ... fax tests 174 fax wall jack test, failed 175 firewalls 159 HP Instant Support 94 ink not filling text or graphics 164 ink smearing 163 installation 188 meaningless characters print 163 media not picked up... on and off in driver 22 troubleshoot answering machines 185 blank pages printed 160 bleeding colors 165 colors 164, 165 control panel messages 25 copy 167 copy quality 168 cut-off in driver...
...information 161 multiple pages are picked 166 network configuration page 98 nothing prints 158 paper-feed problems 165 power 158 print 158 print quality 162 printheads 159 receive faxes 180, 182 scan ... fax tests 174 fax wall jack test, failed 175 firewalls 159 HP Instant Support 94 ink not filling text or graphics 164 ink smearing 163 installation 188 meaningless characters print 163 media not picked up... on and off in driver 22 troubleshoot answering machines 185 blank pages printed 160 bleeding colors 165 colors 164, 165 control panel messages 25 copy 167 copy quality 168 cut-off in driver...