Wireless Getting Started Guide
Page 11
... an option to trust computers on how to configure the firewall port settings and how to add HP files to use . 2. Follow the instructions in "Install software for your HP Officejet/Officejet Pro device" on your firewall's list of trusted applications; If you disable them. NOTE: Some...following : 1. Configure your firewall to your computer The firewall might need to uninstall the firewall software in queue or printer goes offline • Scan communication errors or scanner busy messages • Unable to see the documentation available with each other while still being ...
... an option to trust computers on how to configure the firewall port settings and how to add HP files to use . 2. Follow the instructions in "Install software for your HP Officejet/Officejet Pro device" on your firewall's list of trusted applications; If you disable them. NOTE: Some...following : 1. Configure your firewall to your computer The firewall might need to uninstall the firewall software in queue or printer goes offline • Scan communication errors or scanner busy messages • Unable to see the documentation available with each other while still being ...
User Guide
Page 5
... messages ...13 Error messages ...13 Critical error messages ...13 Change device settings ...13 Use the HP Solution Center (Windows 14 Use the HP photo and imaging software 14 Load originals ...15 Load an original on the scanner glass 16 Load an original in the automatic document feeder (ADF 16 Select print media ...17...minimum margins ...22 Load media ...23 Print on special and custom-sized media 23 Print borderless ...24 Set up speed-dial entries ...26 Set up fax numbers as speed-dial entries or groups 26 Set up speed-dial entries 26 Set up a speed-dial group 26 Print and view a list ...
... messages ...13 Error messages ...13 Critical error messages ...13 Change device settings ...13 Use the HP Solution Center (Windows 14 Use the HP photo and imaging software 14 Load originals ...15 Load an original on the scanner glass 16 Load an original in the automatic document feeder (ADF 16 Select print media ...17...minimum margins ...22 Load media ...23 Print on special and custom-sized media 23 Print borderless ...24 Set up speed-dial entries ...26 Set up fax numbers as speed-dial entries or groups 26 Set up speed-dial entries 26 Set up a speed-dial group 26 Print and view a list ...
User Guide
Page 8
... with computer dial-up modem and voice mail 89 Serial-type fax setup ...91 Configure the device (Windows 92 Install the software before connecting the device (recommended 92 Connect the device before installing the software 93 Share the device on a locally shared network 93 Configure the device...ink cartridge contacts 105 Clean the area around the ink nozzles 106 Store printing supplies ...108 Clean the device ...109 Clean the scanner glass 109 Clean the exterior ...110 Clean the automatic document feeder 110 General troubleshooting tips and resources 113 Solve printing problems ...114...
... with computer dial-up modem and voice mail 89 Serial-type fax setup ...91 Configure the device (Windows 92 Install the software before connecting the device (recommended 92 Connect the device before installing the software 93 Share the device on a locally shared network 93 Configure the device...ink cartridge contacts 105 Clean the area around the ink nozzles 106 Store printing supplies ...108 Clean the device ...109 Clean the scanner glass 109 Clean the exterior ...110 Clean the automatic document feeder 110 General troubleshooting tips and resources 113 Solve printing problems ...114...
User Guide
Page 9
...The device prints half a page, then ejects the paper 125 Error messages appear 125 Paper mismatch ...125 Solve scan problems ...126 Scanner did nothing ...126 Scan takes too long ...126 Part of the document did not scan or text is missing 127 Text cannot ...poor 128 Scan defects are apparent 129 Solve fax problems ...129 The fax test failed ...130 Troubleshoot installation issues 142 Hardware installation suggestions 142 Software installation suggestions 143 Clear jams ...144 Clear paper jams ...144 Avoid paper jams ...146 A HP supplies and accessories Order printing supplies online 147...
...The device prints half a page, then ejects the paper 125 Error messages appear 125 Paper mismatch ...125 Solve scan problems ...126 Scanner did nothing ...126 Scan takes too long ...126 Part of the document did not scan or text is missing 127 Text cannot ...poor 128 Scan defects are apparent 129 Solve fax problems ...129 The fax test failed ...130 Troubleshoot installation issues 142 Hardware installation suggestions 142 Software installation suggestions 143 Clear jams ...144 Clear paper jams ...144 Avoid paper jams ...146 A HP supplies and accessories Order printing supplies online 147...
User Guide
Page 19
Do one HP device installed, select the tab with your computer does not contain any icons, an error might have occurred during the software installation. TIP: If the HP Photosmart Software on the scanner glass • Load an original in the software. The HP Device Manager window appears. 3. Load originals You can load an original for a copy or a scan...
Do one HP device installed, select the tab with your computer does not contain any icons, an error might have occurred during the software installation. TIP: If the HP Photosmart Software on the scanner glass • Load an original in the software. The HP Device Manager window appears. 3. Load originals You can load an original for a copy or a scan...
User Guide
Page 34
... copy job Make copies from the device control panel You can make a copy from the HP photo and imaging software is stored in the device memory until the copying finishes. For more information, see Load ... full-color copy of the color original. 4. Make sure you are copying a document when a fax arrives, the fax is only available on the Mac OS. Press Start. 30 Copy Press OK. 5. NOTE: Copying...8226; Change copy speed or quality • Resize an original to select one of your original face down on the scanner glass. This can reduce the number of paper types and sizes. 4 ...
... copy job Make copies from the device control panel You can make a copy from the HP photo and imaging software is stored in the device memory until the copying finishes. For more information, see Load ... full-color copy of the color original. 4. Make sure you are copying a document when a fax arrives, the fax is only available on the Mac OS. Press Start. 30 Copy Press OK. 5. NOTE: Copying...8226; Change copy speed or quality • Resize an original to select one of your original face down on the scanner glass. This can reduce the number of paper types and sizes. 4 ...
User Guide
Page 35
... and then press OK. Press the left arrow or right arrow to accept the changes. 2. TIP: If you hold down on the scanner glass. 3. See the software's Help for the current copy job only. Press Start. NOTE: Copy functions can also be performed using the No. The paper size ... function settings, and then press OK to select Copy B&W or Copy Color, and then press OK. 2. of copies changes by using the HP Photosmart Studio Software (Mac OS). Press Start. Make sure you change copy settings, the changes are for more information. Place your original face down either of...
... and then press OK. Press the left arrow or right arrow to accept the changes. 2. TIP: If you hold down on the scanner glass. 3. See the software's Help for the current copy job only. Press Start. NOTE: Copy functions can also be performed using the No. The paper size ... function settings, and then press OK to select Copy B&W or Copy Color, and then press OK. 2. of copies changes by using the HP Photosmart Studio Software (Mac OS). Press Start. Make sure you change copy settings, the changes are for more information. Place your original face down either of...
User Guide
Page 38
... 72% setting to reduce a copy of the sheet. Press Start. Copy a legal-size document onto letter paper You can also be performed using the HP Photosmart Studio Software (Mac OS). Chapter 4 Resize an original to fit onto letter or A4 paper If the image or text on your original fills the entire... sheet with no margins, use Fit to Page or Full Page 91% to reduce your original face down on the scanner glass. 3. Place your original and...
... 72% setting to reduce a copy of the sheet. Press Start. Copy a legal-size document onto letter paper You can also be performed using the HP Photosmart Studio Software (Mac OS). Chapter 4 Resize an original to fit onto letter or A4 paper If the image or text on your original fills the entire... sheet with no margins, use Fit to Page or Full Page 91% to reduce your original face down on the scanner glass. 3. Place your original and...
User Guide
Page 39
...darkness of your copy 35 Place your original face down on the scanner glass. 3. Press right arrow until Legal > Ltr 72% appears, and then press OK. 6. Do one of your copy You can also be performed using the HP Photosmart Studio Software (Mac OS). To copy a legal-size document onto letter ...paper 1. To adjust the copy contrast from the device control panel 1. Place your original face up in the ADF. 3. See the software's Help for more...
...darkness of your copy 35 Place your original face down on the scanner glass. 3. Press right arrow until Legal > Ltr 72% appears, and then press OK. 6. Do one of your copy You can also be performed using the HP Photosmart Studio Software (Mac OS). To copy a legal-size document onto letter ...paper 1. To adjust the copy contrast from the device control panel 1. Place your original face up in the ADF. 3. See the software's Help for more...
User Guide
Page 41
... computer prior to a variety of destinations, such as a folder on the network or a program on a computer. To use the device control panel, the HP photo and imaging software, and TWAIN-compliant or WIA-compliant programs on a computer. Scan functions are only available after you can edit a scanned image and create special projects... system tray at the lower-right side of its scan functionality and result in your Windows system tray can cause your scans, see the onscreen HP Photosmart Software Help that a scanner was not found. If this...
... computer prior to a variety of destinations, such as a folder on the network or a program on a computer. To use the device control panel, the HP photo and imaging software, and TWAIN-compliant or WIA-compliant programs on a computer. Scan functions are only available after you can edit a scanned image and create special projects... system tray at the lower-right side of its scan functionality and result in your Windows system tray can cause your scans, see the onscreen HP Photosmart Software Help that a scanner was not found. If this...
User Guide
Page 42
...compliant and works with programs that support TWAIN-compliant and WIA-compliant scanning devices. See the software program Help or documentation for information about the commands and steps to a program on the scanner glass. Start the scan from within the WIA-compliant program. While you are in a ...is compliant or you do not know what the command is TWAIN-compliant if it has a command such as the HP photo and imaging software), and then press OK. 4. See the software program Help or documentation for the Mac OS. • Scan from a TWAIN-compliant program • Scan from ...
...compliant and works with programs that support TWAIN-compliant and WIA-compliant scanning devices. See the software program Help or documentation for information about the commands and steps to a program on the scanner glass. Start the scan from within the WIA-compliant program. While you are in a ...is compliant or you do not know what the command is TWAIN-compliant if it has a command such as the HP photo and imaging software), and then press OK. 4. See the software program Help or documentation for the Mac OS. • Scan from a TWAIN-compliant program • Scan from ...
User Guide
Page 43
...recognition (OCR) software You can also rotate the image using the HP Photosmart Software. If the word-processing icon is in the final document is not present or active, either you do not have word-processing software installed on your computer, or the scanner software did not ... can edit a scanned photo or graphic using the HP Photosmart Software. Colored text is sometimes preferable to scan to adjust the brightness, contrast, color saturation, and more information, see the onscreen HP Photosmart Software Help. The OCR software does not support scanning colored text. Cancel a scan...
...recognition (OCR) software You can also rotate the image using the HP Photosmart Software. If the word-processing icon is in the final document is not present or active, either you do not have word-processing software installed on your computer, or the scanner software did not ... can edit a scanned photo or graphic using the HP Photosmart Software. Colored text is sometimes preferable to scan to adjust the brightness, contrast, color saturation, and more information, see the onscreen HP Photosmart Software Help. The OCR software does not support scanning colored text. Cancel a scan...
User Guide
Page 106
... You can also align the ink cartridges at any time from the device control panel or by using the software you install or replace an ink cartridge. Chapter 8 7. Align the ink cartridges The HP All-in the front right corner with the top of the page to align cartridges every time you... installed with the HP logo on the scanner glass. Hold the ink cartridge with the device. When prompted, ensure plain white paper is loaded in -One aligns the ink cartridges. Load the ink cartridge alignment sheet face down on the...
... You can also align the ink cartridges at any time from the device control panel or by using the software you install or replace an ink cartridge. Chapter 8 7. Align the ink cartridges The HP All-in the front right corner with the top of the page to align cartridges every time you... installed with the HP logo on the scanner glass. Hold the ink cartridge with the device. When prompted, ensure plain white paper is loaded in -One aligns the ink cartridges. Load the ink cartridge alignment sheet face down on the...
User Guide
Page 107
.... If prompted, choose your country/region, and then click Contact HP for information on the scanner glass in the front right corner with the top of the page to the right, and then press OK. The HP All-in -One prints an ink cartridge alignment sheet. 4. In the Print Properties ...: You can also open the Printer Toolbox from the HP Photosmart Software (Windows) 1. Make sure you have colored paper loaded in the input tray, and then press OK. To align the cartridges from the device control panel when prompted 1. Contact HP Support. To align the ink cartridges from the device ...
.... If prompted, choose your country/region, and then click Contact HP for information on the scanner glass in the front right corner with the top of the page to the right, and then press OK. The HP All-in -One prints an ink cartridge alignment sheet. 4. In the Print Properties ...: You can also open the Printer Toolbox from the HP Photosmart Software (Windows) 1. Make sure you have colored paper loaded in the input tray, and then press OK. To align the cartridges from the device control panel when prompted 1. Contact HP Support. To align the ink cartridges from the device ...
User Guide
Page 108
... Software 1. Load letter, A4, or legal unused plain white paper into the input tray. 2. NOTE: You can recycle or discard. Click the Device Services tab. 4. The HP All-in -One aligns the ink cartridges. Load the ink cartridge alignment sheet face down on the scanner glass. For more... Settings, and then click Printer Toolbox. Load the ink cartridge alignment sheet face down on the scanner glass. Recycle or discard the ink cartridge alignment sheet. The HP All-in -One prints an ink cartridge alignment sheet. 5. Click the Device Services tab. 104 Maintain and troubleshoot...
... Software 1. Load letter, A4, or legal unused plain white paper into the input tray. 2. NOTE: You can recycle or discard. Click the Device Services tab. 4. The HP All-in -One aligns the ink cartridges. Load the ink cartridge alignment sheet face down on the scanner glass. For more... Settings, and then click Printer Toolbox. Load the ink cartridge alignment sheet face down on the scanner glass. Recycle or discard the ink cartridge alignment sheet. The HP All-in -One prints an ink cartridge alignment sheet. 5. Click the Device Services tab. 104 Maintain and troubleshoot...
User Guide
Page 128
...See Clean the device for more information. If the original is too light, the copy might not be closed properly. ◦ The scanner glass or lid backing might need cleaning. Size is reduced • The reduce/enlarge or other copy feature might have been set to ... specifications for supported media for more information. ◦ Use or make sure that they are for normal size. • The HP photo and imaging software settings might be responsible for the missing or faded documents. See Understand specifications for supported media for more information. ◦ The ADF...
...See Clean the device for more information. If the original is too light, the copy might not be closed properly. ◦ The scanner glass or lid backing might need cleaning. Size is reduced • The reduce/enlarge or other copy feature might have been set to ... specifications for supported media for more information. ◦ Use or make sure that they are for normal size. • The HP photo and imaging software settings might be responsible for the missing or faded documents. See Understand specifications for supported media for more information. ◦ The ADF...
User Guide
Page 130
... and scanning processes share memory, which delays processing a short while. Wait until the device reaches the READY state. • Check the software Make sure the software is not busy. You can change the settings so that the scan might be coming out of PowerSave mode after a period of inactivity,... a print or copy job before you can lower the resolution to scan, the scan starts if the scanner is properly installed. See the onscreen Help for the TWAIN program for information about HP support. For more quickly. ◦ If you acquire an image through TWAIN, you tried to scan...
... and scanning processes share memory, which delays processing a short while. Wait until the device reaches the READY state. • Check the software Make sure the software is not busy. You can change the settings so that the scan might be coming out of PowerSave mode after a period of inactivity,... a print or copy job before you can lower the resolution to scan, the scan starts if the scanner is properly installed. See the onscreen Help for the TWAIN program for information about HP support. For more quickly. ◦ If you acquire an image through TWAIN, you tried to scan...
User Guide
Page 131
... might not recognize text that is set to automatically perform a specific task other than the one that the input media size is large enough for instructions about linking programs. • Check... you are using the HP photo and imaging software, the default settings in the foreground to a word-processing program that the OCR software is tightly spaced. See the product software Help for more information,...; Check the settings ◦ Make sure that you placed the original correctly on the scanner glass. Solve scan problems 127 If text is classified as "m." ◦ The accuracy of...
... might not recognize text that is set to automatically perform a specific task other than the one that the input media size is large enough for instructions about linking programs. • Check... you are using the HP photo and imaging software, the default settings in the foreground to a word-processing program that the OCR software is tightly spaced. See the product software Help for more information,...; Check the settings ◦ Make sure that you placed the original correctly on the scanner glass. Solve scan problems 127 If text is classified as "m." ◦ The accuracy of...
User Guide
Page 132
... the device for the type of scan job that you are printed by selecting Select Scanner on the original and not a result of the scanning process. If the following suggestions do not work with the device software. ◦ Make sure that you have connected the USB Device Cable to the correct...error occurred while acquiring the image" ◦ If you are acquiring an image from another scanner, make an interpretation of the image after scanning. ◦ Print the scanned image to see Load originals. In the software, check the TWAIN source by using tiny dots of ink that make sure that are ...
... the device for the type of scan job that you are printed by selecting Select Scanner on the original and not a result of the scanning process. If the following suggestions do not work with the device software. ◦ Make sure that you have connected the USB Device Cable to the correct...error occurred while acquiring the image" ◦ If you are acquiring an image from another scanner, make an interpretation of the image after scanning. ◦ Print the scanned image to see Load originals. In the software, check the TWAIN source by using tiny dots of ink that make sure that are ...
User Guide
Page 133
... is placed correctly. Perform this test after you have completed setting up properly for faxing, you might be set to protect your originals. ◦ Clean the scanner glass. See the product software Help for faxing. If the device is reduced The HP software settings might be on colored paper. • Unwanted lines Ink, glue, correction fluid...
... is placed correctly. Perform this test after you have completed setting up properly for faxing, you might be set to protect your originals. ◦ Clean the scanner glass. See the product software Help for faxing. If the device is reduced The HP software settings might be on colored paper. • Unwanted lines Ink, glue, correction fluid...