End User License Agreement
Page 1
... the internet and was originally licensed for CONDITIONS OF THIS EULA. Copying. d. DOWNLOADING, OR b. Use. c. HP and its suppliers reserve all or any Software Product, installed on or made available by HP for use on more than one computer, you may not separate component parts of the Software Product for use with all terms and conditions of this EULA may make archival...
... the internet and was originally licensed for CONDITIONS OF THIS EULA. Copying. d. DOWNLOADING, OR b. Use. c. HP and its suppliers reserve all or any Software Product, installed on or made available by HP for use on more than one computer, you may not separate component parts of the Software Product for use with all terms and conditions of this EULA may make archival...
End User License Agreement
Page 2
... the Software Product, your HP Product, whether in relation to support services related to another end user. Any software recovery solution provided with the update or supplement. b. The use technical information you may make a one-time transfer of any product identification, copyright notices or proprietary restrictions from the Software Product. 6. You shall not remove any Microsoft operating system software contained in the Software Product and user documentation...
... the Software Product, your HP Product, whether in relation to support services related to another end user. Any software recovery solution provided with the update or supplement. b. The use technical information you may make a one-time transfer of any product identification, copyright notices or proprietary restrictions from the Software Product. 6. You shall not remove any Microsoft operating system software contained in the Software Product and user documentation...
End User License Agreement
Page 4
...enter into this contract. 14. Nothing herein should be liable for technical or editorial errors or omissions contained herein. HP shall not be construed as constituting an additional warranty. This EULA (including any addendum or amendment to this EULA shall control. © 2003 Hewlett-Packard Development Company, L.P. All other subject matter covered... with respect to the Software Product or any HP policies or programs for HP products and services are set forth in your employer to change without notice. The only warranties for support services conflict with the terms ...
...enter into this contract. 14. Nothing herein should be liable for technical or editorial errors or omissions contained herein. HP shall not be construed as constituting an additional warranty. This EULA (including any addendum or amendment to this EULA shall control. © 2003 Hewlett-Packard Development Company, L.P. All other subject matter covered... with respect to the Software Product or any HP policies or programs for HP products and services are set forth in your employer to change without notice. The only warranties for support services conflict with the terms ...
Support Telephone Numbers
Page 2
... be liable for HP products and services are set forth in the express warranty statements accompanying such products and services. The only warranties for technical or editorial errors or omissions contained herein. This document contains proprietary information that is subject to another ... herein should be photocopied, reproduced, or translated to change without the prior written consent of this document may be construed as constituting an additional warranty. No part of Hewlett-Packard Company. Support Telephone Numbers Fifth Edition (April 2007) Fourth Edition (November 2004...
... be liable for HP products and services are set forth in the express warranty statements accompanying such products and services. The only warranties for technical or editorial errors or omissions contained herein. This document contains proprietary information that is subject to another ... herein should be photocopied, reproduced, or translated to change without the prior written consent of this document may be construed as constituting an additional warranty. No part of Hewlett-Packard Company. Support Telephone Numbers Fifth Edition (April 2007) Fourth Edition (November 2004...
Support Telephone Numbers
Page 27
....hp.com/support Support Telephone Numbers www.hp.com 25 Romania Customer Service 4021-303.83.00 Customer Support 4021-303.84.01 CCC Technical Support 4021-315-4442 Fax 40-21-303.83.03 E-mail support.romania@hp.com Escalation address dragos.stanciu@hp.com Customer Support Web site www.hp.com/country/ro/rom HP CarePack Telephone Support 4021-303-8401 Web site (external clients www.hp...
....hp.com/support Support Telephone Numbers www.hp.com 25 Romania Customer Service 4021-303.83.00 Customer Support 4021-303.84.01 CCC Technical Support 4021-315-4442 Fax 40-21-303.83.03 E-mail support.romania@hp.com Escalation address dragos.stanciu@hp.com Customer Support Web site www.hp.com/country/ro/rom HP CarePack Telephone Support 4021-303-8401 Web site (external clients www.hp...
Support Telephone Numbers
Page 28
... www.hp.com Support Telephone Numbers Marteen Customer Support 1-800-711-2884 Customer Support Web site www.hp.com/support Saudi Arabia General Information and Technical Support 800 897 1444 Customer Support Web site www.hp.com/country/me/eng HP Care Pack Services Telephone Support 800 897 1451 Web site www.hp.com/me/carepack E-mail mecarepack@hp.com Serbia and Montenegro E-mail Tec.desktop@hp.com Connect...
... www.hp.com Support Telephone Numbers Marteen Customer Support 1-800-711-2884 Customer Support Web site www.hp.com/support Saudi Arabia General Information and Technical Support 800 897 1444 Customer Support Web site www.hp.com/country/me/eng HP Care Pack Services Telephone Support 800 897 1451 Web site www.hp.com/me/carepack E-mail mecarepack@hp.com Serbia and Montenegro E-mail Tec.desktop@hp.com Connect...
HP Client Manager 6.1
Page 1
HP Client Manager 6.1 Introduction...2 New Features in HPCM 6.1 ...4 Understanding how HPCM works ...6 Extensive reporting capability ...7 HPCM in operation ...7 Client inventory...7 Health monitoring ...8 Diagnostics ...9 Updating system software ...10 BIOS settings ...11 HPCM installation and evaluation ...13 Integration with other Enterprise Management Solutions 14 Altiris Connector for HP Systems Insight Manager 14 Altiris Connector for HP OpenView 14 HP Client Management Solutions ...15 Summary ...15 For more information...16
HP Client Manager 6.1 Introduction...2 New Features in HPCM 6.1 ...4 Understanding how HPCM works ...6 Extensive reporting capability ...7 HPCM in operation ...7 Client inventory...7 Health monitoring ...8 Diagnostics ...9 Updating system software ...10 BIOS settings ...11 HPCM installation and evaluation ...13 Integration with other Enterprise Management Solutions 14 Altiris Connector for HP Systems Insight Manager 14 Altiris Connector for HP OpenView 14 HP Client Management Solutions ...15 Summary ...15 For more information...16
HP Client Manager 6.1
Page 2
... BIOS firmware or performing diagnostics. Managing the hardware and software on client computers can contain hundreds, if not thousands, of the operating system installed on the HPCM Server through the Altiris Console window, which allows local or remote Web-based operation. From the Altiris Console window, you can obtain information from a central location. HP workstations, business PCs, and notebook computers connected to a Microsoft Windows 2000 server or Microsoft Windows...
... BIOS firmware or performing diagnostics. Managing the hardware and software on client computers can contain hundreds, if not thousands, of the operating system installed on the HPCM Server through the Altiris Console window, which allows local or remote Web-based operation. From the Altiris Console window, you can obtain information from a central location. HP workstations, business PCs, and notebook computers connected to a Microsoft Windows 2000 server or Microsoft Windows...
HP Client Manager 6.1
Page 3
... the memory, CPU, storage devices, and I/O devices. You can use it to schedule the installation of the pre-configured reports. • Diagnostic information: Client diagnostics are returned from a central Filestore on the client computers. When one of the drivers on the HPCM Server. With HPCM, the user can download a network driver or audio driver SoftPaq to the HPCM Server and then use HPCM to change the BIOS settings, such as the Storage Options...
... the memory, CPU, storage devices, and I/O devices. You can use it to schedule the installation of the pre-configured reports. • Diagnostic information: Client diagnostics are returned from a central Filestore on the client computers. When one of the drivers on the HPCM Server. With HPCM, the user can download a network driver or audio driver SoftPaq to the HPCM Server and then use HPCM to change the BIOS settings, such as the Storage Options...
HP Client Manager 6.1
Page 4
..., rapidly making changes to client computer system software, and changing the BIOS settings, all of HPCM and how it clear that are encouraged to download and install HPCM 6.1 from a central location, you can be displayed locally on the user's computer. BIOS date, version number, SysID, etc. • Improved BIOS Settings Wizard lets you need to the HP Instant Support knowledgebase for more productive in HPCM 6.1 • Improved BIOS information collection - Run...
..., rapidly making changes to client computer system software, and changing the BIOS settings, all of HPCM and how it clear that are encouraged to download and install HPCM 6.1 from a central location, you can be displayed locally on the user's computer. BIOS date, version number, SysID, etc. • Improved BIOS Settings Wizard lets you need to the HP Instant Support knowledgebase for more productive in HPCM 6.1 • Improved BIOS information collection - Run...
HP Client Manager 6.1
Page 6
HPCM block diagram The underlying infrastructure of other manageability solutions from a Microsoft's Internet Information Services (IIS) Web server. HPCM, in Figure 3. Figure 3. HPCM generates and displays its information from Altiris, including Altiris Client Management Suite and Altiris Asset Management Suite. HPCM 6.1 plugs into NS 6.0, as hardware drivers and BIOS updates. 6 The Altiris Console window receives its reports from the HPCM agents to the HPCM Server is...
HPCM block diagram The underlying infrastructure of other manageability solutions from a Microsoft's Internet Information Services (IIS) Web server. HPCM, in Figure 3. Figure 3. HPCM generates and displays its information from Altiris, including Altiris Client Management Suite and Altiris Asset Management Suite. HPCM 6.1 plugs into NS 6.0, as hardware drivers and BIOS updates. 6 The Altiris Console window receives its reports from the HPCM agents to the HPCM Server is...
HP Client Manager 6.1
Page 8
... select the threshold values for free disk space and battery charge level. You can be selected in order to monitor the health of your predefined notification policies. Sample Health Monitoring display Note: The number of a theft. 8 In addition to change management by computer model. You can be monitored varies by alerting you to memory changes, disk drive changes, or CPU changes. Health monitoring The partial screen capture below shows the...
... select the threshold values for free disk space and battery charge level. You can be selected in order to monitor the health of your predefined notification policies. Sample Health Monitoring display Note: The number of a theft. 8 In addition to change management by computer model. You can be monitored varies by alerting you to memory changes, disk drive changes, or CPU changes. Health monitoring The partial screen capture below shows the...
HP Client Manager 6.1
Page 10
... Filestore on client computers. System software installation sample screen Through this mechanism, HPCM allows you to configure system software such as device drivers and BIOS firmware on the HPCM Server for downloading and installation on the HPCM Server. HPCM installs software that is used to enter the path to completely control which SoftPaqs are downloaded and installed on each of your client machines. 10 Figure 7. Updating system software HPCM allows you to the...
... Filestore on client computers. System software installation sample screen Through this mechanism, HPCM allows you to configure system software such as device drivers and BIOS firmware on the HPCM Server for downloading and installation on the HPCM Server. HPCM installs software that is used to enter the path to completely control which SoftPaqs are downloaded and installed on each of your client machines. 10 Figure 7. Updating system software HPCM allows you to the...
HP Client Manager 6.1
Page 13
... consisting of the installation process, you to install HPCM, begin at www.altiris.com/support/documentation. As part of one Microsoft Windows server and just one client computer. The Product Guide will simplify the installation process and enable you 'll download a helper program which can roll it . When you through its installation. Under Free Software, select HP Client Manager Software 6.1 and follow the instructions from the Altiris...
... consisting of the installation process, you to install HPCM, begin at www.altiris.com/support/documentation. As part of one Microsoft Windows server and just one client computer. The Product Guide will simplify the installation process and enable you 'll download a helper program which can roll it . When you through its installation. Under Free Software, select HP Client Manager Software 6.1 and follow the instructions from the Altiris...
HP Client Manager 6.1
Page 14
...; Manage systems software updates for HP clients • Deploy new client systems through an integrated deployment wizard • Remotely troubleshoot HP client problems using in-depth diagnostic reports • Access additional client lifecycle tasks through menu links to the Altiris console For more information on HP Systems Insight Manager, visit www.hp.com/go/hpsim. The Altiris Connector for HP OpenView HP OpenView provides a proactive, service centric approach to monitoring the network...
...; Manage systems software updates for HP clients • Deploy new client systems through an integrated deployment wizard • Remotely troubleshoot HP client problems using in-depth diagnostic reports • Access additional client lifecycle tasks through menu links to the Altiris console For more information on HP Systems Insight Manager, visit www.hp.com/go/hpsim. The Altiris Connector for HP OpenView HP OpenView provides a proactive, service centric approach to monitoring the network...
HP Guide to System Recovery and Restore
Page 1
... 1 HP Guide to System Recovery and Restore System Recovery Options Available for the Compaq Evo Desktop Product Family, HP iPaq Desktop Product Family, and HP Intel IA-32 Workstations This guide provides: ■ An overview of operating system recovery features available in Windows 2000 and Windows XP. ❑ Using safe mode to change configuration settings. ❑ Using the Recovery Console to repair damaged system files. ❑ Repairing the operating system installation. ■ An overview of the HP Restore Plus...
... 1 HP Guide to System Recovery and Restore System Recovery Options Available for the Compaq Evo Desktop Product Family, HP iPaq Desktop Product Family, and HP Intel IA-32 Workstations This guide provides: ■ An overview of operating system recovery features available in Windows 2000 and Windows XP. ❑ Using safe mode to change configuration settings. ❑ Using the Recovery Console to repair damaged system files. ❑ Repairing the operating system installation. ■ An overview of the HP Restore Plus...
HP Guide to System Recovery and Restore
Page 2
...technical or editorial errors or omissions contained herein or for HP products are trademarks of any federal, state or local requirements. No part of merchantability and fitness for the Compaq Evo Desktop Product Family, HP iPaq Desktop Product Family, and HP...Intel, Pentium, IA-32, Intel Inside, and Celeron are set forth in the U.S. Nothing herein should be photocopied, reproduced, or translated to change without notice. Hewlett-Packard does not...HP Guide to System Recovery and Restore System Recovery Options Available for a particular purpose, and is protected by copyright.
...technical or editorial errors or omissions contained herein or for HP products are trademarks of any federal, state or local requirements. No part of merchantability and fitness for the Compaq Evo Desktop Product Family, HP iPaq Desktop Product Family, and HP...Intel, Pentium, IA-32, Intel Inside, and Celeron are set forth in the U.S. Nothing herein should be photocopied, reproduced, or translated to change without notice. Hewlett-Packard does not...HP Guide to System Recovery and Restore System Recovery Options Available for a particular purpose, and is protected by copyright.
HP Guide to System Recovery and Restore
Page 3
... the installed operating system, including: installing the operating system software, adding and removing components; The operating system is no longer working as expected. You want to restore the PC back to the Internet for reviewing documentation from http://support.microsoft.com/ or obtaining device drivers or additional software from http://www.hp.com/ or hardware manufacturers' Web sites (optional, but highly recommended) NOTE: Some systems may experience problems with the Windows operating...
... the installed operating system, including: installing the operating system software, adding and removing components; The operating system is no longer working as expected. You want to restore the PC back to the Internet for reviewing documentation from http://support.microsoft.com/ or obtaining device drivers or additional software from http://www.hp.com/ or hardware manufacturers' Web sites (optional, but highly recommended) NOTE: Some systems may experience problems with the Windows operating...
HP Guide to System Recovery and Restore
Page 4
... drivers (mouse, monitor, keyboard, mass storage, base video, default system services, and no network connections). They will not be available after you can choose the Safe Mode with Networking option, which starts your computer, you are not causing the problem. Use the arrow keys to Setup page, press R. 6. You can run the Recovery Console from the operating system CD-ROM: NOTE: Make sure that the default settings and minimum device drivers of the Windows graphical user interface. You can use...
... drivers (mouse, monitor, keyboard, mass storage, base video, default system services, and no network connections). They will not be available after you can choose the Safe Mode with Networking option, which starts your computer, you are not causing the problem. Use the arrow keys to Setup page, press R. 6. You can run the Recovery Console from the operating system CD-ROM: NOTE: Make sure that the default settings and minimum device drivers of the Windows graphical user interface. You can use...
HP Guide to System Recovery and Restore
Page 5
... the screen to perform a destructive restore of the Windows operating system and HP-supplied software components. On the Welcome to repair the installed copy of the current installation in the computer. The process will use the recovery console, including enabling and disabling services, replacing corrupted system files and other than the first bootable hard disk (usually the IDE hard disk connected as master to make a SCSI controller the first bootable device, the Restore Plus! CD displays...
... the screen to perform a destructive restore of the Windows operating system and HP-supplied software components. On the Welcome to repair the installed copy of the current installation in the computer. The process will use the recovery console, including enabling and disabling services, replacing corrupted system files and other than the first bootable hard disk (usually the IDE hard disk connected as master to make a SCSI controller the first bootable device, the Restore Plus! CD displays...