HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... Diagnostic Test will run YES Does the drive fail the Diagnostic test? NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for replacement Is drive recognized by the Diagnostics? Hard Drive / Solid State Drive Troubleshooting Flowchart End User Experiences: Drive Failure Or Symptoms of drive or at minimum back up any...
... Diagnostic Test will run YES Does the drive fail the Diagnostic test? NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for replacement Is drive recognized by the Diagnostics? Hard Drive / Solid State Drive Troubleshooting Flowchart End User Experiences: Drive Failure Or Symptoms of drive or at minimum back up any...
HP Notebook Reference Guide
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... password entering 55 removing 56 B battery conserving power 26 discharging 25 displaying remaining charge 25 disposing 27 low battery levels 25 replacing 27 storing 26 Battery Check 25 battery information, finding 24 battery power 24 battery temperature 26 BIOS determining version 68 downloading an...removing 32 supported formats 31 Disk Cleanup software 43 Disk Defragmenter software 43 docking connector 40 drive media 21 DriveLock password description 55 drives boot order 72 external 39 handling 42 hard 39 optical 40 using 43 dual graphics 29 E electrostatic discharge 79 eSATA cable, connecting...
... password entering 55 removing 56 B battery conserving power 26 discharging 25 displaying remaining charge 25 disposing 27 low battery levels 25 replacing 27 storing 26 Battery Check 25 battery information, finding 24 battery power 24 battery temperature 26 BIOS determining version 68 downloading an...removing 32 supported formats 31 Disk Cleanup software 43 Disk Defragmenter software 43 docking connector 40 drive media 21 DriveLock password description 55 drives boot order 72 external 39 handling 42 hard 39 optical 40 using 43 dual graphics 29 E electrostatic discharge 79 eSATA cable, connecting...
HP ProtectTools Getting Started
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... files, historical or Web-related content, or other confidential data) on your computer and periodically bleach the hard drive (write over data that has been previously deleted, but is reformatted or replaced. Device Access Manager for HP ProtectTools (select ● Allows IT managers to control access to devices based on user models only) profiles...
... files, historical or Web-related content, or other confidential data) on your computer and periodically bleach the hard drive (write over data that has been previously deleted, but is reformatted or replaced. Device Access Manager for HP ProtectTools (select ● Allows IT managers to control access to devices based on user models only) profiles...
HP ProtectTools Getting Started
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... case you need to back up your Privacy Manager Certificate nears expiration, you will be for HP ProtectTools (select models only) Click Certificate details. 4. You are installed on page 66. When..., click Browse, navigate to a location other certificate authorities are given the option to restore your hard drive and put it using the same procedures as in a safe place. Setting a default Privacy Manager... NOTE: The Privacy Manager Certificate renewal process does not replace your certificate using the same private key. You must renew your old Privacy Manager Certificate.
... case you need to back up your Privacy Manager Certificate nears expiration, you will be for HP ProtectTools (select models only) Click Certificate details. 4. You are installed on page 66. When..., click Browse, navigate to a location other certificate authorities are given the option to restore your hard drive and put it using the same procedures as in a safe place. Setting a default Privacy Manager... NOTE: The Privacy Manager Certificate renewal process does not replace your certificate using the same private key. You must renew your old Privacy Manager Certificate.
HP ProtectTools Getting Started
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... your Customer Center user account already exists, you can continue to function even if the hard drive is erased or replaced. Connect to https://cc.absolute.com/. 2. Using the Customer Center, you to remotely monitor, manage, and track your HP account representative. Click Start, click All Programs, click Security and Protection, and then click...
... your Customer Center user account already exists, you can continue to function even if the hard drive is erased or replaced. Connect to https://cc.absolute.com/. 2. Using the Customer Center, you to remotely monitor, manage, and track your HP account representative. Click Start, click All Programs, click Security and Protection, and then click...
Getting Started HP Notebook
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... 37 Replacing a hard drive ...37 Replacing an optical drive 39 Adding or replacing memory modules 41 Updating programs and drivers ...43 Cleaning your computer ...44 Cleaning products ...44 Cleaning procedures ...44 Cleaning the display 44 Cleaning the sides and cover 44 Cleaning the TouchPad and keyboard 45 6 Backup and recovery ...46 Creating recovery media with HP Recovery...
... 37 Replacing a hard drive ...37 Replacing an optical drive 39 Adding or replacing memory modules 41 Updating programs and drivers ...43 Cleaning your computer ...44 Cleaning products ...44 Cleaning procedures ...44 Cleaning the display 44 Cleaning the sides and cover 44 Cleaning the TouchPad and keyboard 45 6 Backup and recovery ...46 Creating recovery media with HP Recovery...
Getting Started HP Notebook
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... battery connector Description Provides access to restore computer functionality, and then contact support through Help and Support. If you replace the module and then receive a warning message, remove the module to the hard drive bay, the wireless LAN (WLAN) module slot, the WWAN module slot, and the memory module slots. Connects an optional...
... battery connector Description Provides access to restore computer functionality, and then contact support through Help and Support. If you replace the module and then receive a warning message, remove the module to the hard drive bay, the wireless LAN (WLAN) module slot, the WWAN module slot, and the memory module slots. Connects an optional...
Getting Started HP Notebook
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...slide the service door release latch (1) to access the memory module slot, hard drive, regulatory label, and other components. 34 Chapter 5 Maintenance Replacing the service door Replace the service door after accessing the memory module slot, hard drive, regulatory label, and other components. To remove the service door: 1....remove the service door. Remove the battery (see Inserting or removing the battery on by pressing the power button. Removing or replacing the service door CAUTION: To prevent information loss or an unresponsive system: Save your work and shut down the computer through ...
...slide the service door release latch (1) to access the memory module slot, hard drive, regulatory label, and other components. 34 Chapter 5 Maintenance Replacing the service door Replace the service door after accessing the memory module slot, hard drive, regulatory label, and other components. To remove the service door: 1....remove the service door. Remove the battery (see Inserting or removing the battery on by pressing the power button. Removing or replacing the service door CAUTION: To prevent information loss or an unresponsive system: Save your work and shut down the computer through ...
Getting Started HP Notebook
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... the computer. Remove the battery (see Removing the service door on the hard drive (2) towards the side of the hard drive up at an angle (3) and remove the drive (4) from the illustration in this section. 36 Chapter 5 Maintenance To remove the hard drive: 1. Replacing or upgrading the hard drive CAUTION: To prevent information loss or an unresponsive system: Shut down...
... the computer. Remove the battery (see Removing the service door on the hard drive (2) towards the side of the hard drive up at an angle (3) and remove the drive (4) from the illustration in this section. 36 Chapter 5 Maintenance To remove the hard drive: 1. Replacing or upgrading the hard drive CAUTION: To prevent information loss or an unresponsive system: Shut down...
Getting Started HP Notebook
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... through the operating system. Insert the hard drive into the hard drive bay at an angle (1), and then lay the hard drive flat in the upgrade bay The upgrade bay can hold either a hard drive or an optical drive. Pull the plastic tab (3) towards the center of the computer to the computer. 7. Replacing a drive in the hard drive bay (2). 2. If you are not...
... through the operating system. Insert the hard drive into the hard drive bay at an angle (1), and then lay the hard drive flat in the upgrade bay The upgrade bay can hold either a hard drive or an optical drive. Pull the plastic tab (3) towards the center of the computer to the computer. 7. Replacing a drive in the hard drive bay (2). 2. If you are not...
Getting Started HP Notebook
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... or in the upgrade bay 39 Turn the computer right-side up, and then reconnect AC power and external devices to the computer. 6. Insert the hard drive (1) into the upgrade bay, and then tighten the upgrade bay screw (2). 2. To install a hard drive in Hibernation. Replacing a drive in Hibernation, turn the computer on the computer.
... or in the upgrade bay 39 Turn the computer right-side up, and then reconnect AC power and external devices to the computer. 6. Insert the hard drive (1) into the upgrade bay, and then tighten the upgrade bay screw (2). 2. To install a hard drive in Hibernation. Replacing a drive in Hibernation, turn the computer on the computer.
Getting Started HP Notebook
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...48 battery bay 52 battery bay, identifying 17 battery light 10 battery release latch 17 battery, replacing 32 Bluetooth label 52 buttons calculator 8 left pointing stick 4 left TouchPad 4 optical drive eject 11 power 7 right pointing stick 5 right TouchPad 5 C calculator button, identifying 8 ...f11 recovery 49 fingerprint reader, identifying 8 fn key, identifying 9, 23 function keys, identifying 9 H hard drive installing 36 removing 36 hard drive light 10 hard drive recovery 49 hard drive, identifying 18 headphone (audio-out) jack 11 hot keys adjusting volume 24 battery charge 24 decrease screen...
...48 battery bay 52 battery bay, identifying 17 battery light 10 battery release latch 17 battery, replacing 32 Bluetooth label 52 buttons calculator 8 left pointing stick 4 left TouchPad 4 optical drive eject 11 power 7 right pointing stick 5 right TouchPad 5 C calculator button, identifying 8 ...f11 recovery 49 fingerprint reader, identifying 8 fn key, identifying 9, 23 function keys, identifying 9 H hard drive installing 36 removing 36 hard drive light 10 hard drive recovery 49 hard drive, identifying 18 headphone (audio-out) jack 11 hot keys adjusting volume 24 battery charge 24 decrease screen...
Getting Started HP Notebook
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... 9 L labels Bluetooth 52 HP Mobile Broadband Module 52 Microsoft Certificate of Authenticity 52 regulatory 52 service 52 SIM 52 wireless certification 52 WLAN 52 latch, battery release 17 latches, service door release 17 lights battery 10 calculator 6 caps lock 6 hard drive 10 num lock 6 power ... pinching 30 scrolling 30 zooming 30 TouchPad light, identifying 6 TouchPad zone identifying 4 traveling with the computer 52 U upgrade bay 11 replacing a hard drive 37 replacing an optical drive 39 USB 3.0 port 11 USB ports, identifying 11, 12, 13 eSATA port 13 V vents, identifying 12, 13, 17 volume...
... 9 L labels Bluetooth 52 HP Mobile Broadband Module 52 Microsoft Certificate of Authenticity 52 regulatory 52 service 52 SIM 52 wireless certification 52 WLAN 52 latch, battery release 17 latches, service door release 17 lights battery 10 calculator 6 caps lock 6 hard drive 10 num lock 6 power ... pinching 30 scrolling 30 zooming 30 TouchPad light, identifying 6 TouchPad zone identifying 4 traveling with the computer 52 U upgrade bay 11 replacing a hard drive 37 replacing an optical drive 39 USB 3.0 port 11 USB ports, identifying 11, 12, 13 eSATA port 13 V vents, identifying 12, 13, 17 volume...