Getting Started Guide
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...Customizing the Software 1 Installing the Windows Operating System 1 Downloading Microsoft Windows Updates 1 Installing or Upgrading Device Drivers (Windows systems 2 Customizing the Monitor Display (Windows systems 2 Launching Windows XP from Windows 7 2 Accessing ...the Computer ...4 Finding More Information ...5 Before You Call for Technical Support 5 Helpful Hints ...7 Basic Troubleshooting ...7 HP Support Assistant ...8 Interpreting POST Diagnostic Front Panel LEDs and Audible Codes 8 Restore and Recovery ...8 Microsoft System ...and Maintaining Your PC (Windows 7 Systems 12 ENWW v
...Customizing the Software 1 Installing the Windows Operating System 1 Downloading Microsoft Windows Updates 1 Installing or Upgrading Device Drivers (Windows systems 2 Customizing the Monitor Display (Windows systems 2 Launching Windows XP from Windows 7 2 Accessing ...the Computer ...4 Finding More Information ...5 Before You Call for Technical Support 5 Helpful Hints ...7 Basic Troubleshooting ...7 HP Support Assistant ...8 Interpreting POST Diagnostic Front Panel LEDs and Audible Codes 8 Restore and Recovery ...8 Microsoft System ...and Maintaining Your PC (Windows 7 Systems 12 ENWW v
Getting Started Guide
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...points the operating system to reboot the machine. For more pop-up from a pre-installed Windows 7 desktop, click Start > Windows Virtual PC > Virtual Windows XP and follow the instructions on the screen. It is complete, you can be 2 Getting Started ENWW If prompted for... computer models only. Each .iso file can select or change display settings. Launching Windows XP from http://www.hp.com/support. Installing or Upgrading Device Drivers (Windows systems) When installing optional hardware devices after the operating system installation is recommended that you to install and...
...points the operating system to reboot the machine. For more pop-up from a pre-installed Windows 7 desktop, click Start > Windows Virtual PC > Virtual Windows XP and follow the instructions on the screen. It is complete, you can be 2 Getting Started ENWW If prompted for... computer models only. Each .iso file can select or change display settings. Launching Windows XP from http://www.hp.com/support. Installing or Upgrading Device Drivers (Windows systems) When installing optional hardware devices after the operating system installation is recommended that you to install and...
Getting Started Guide
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...Service Guide (English only) for more information. 5. Click the Support & Drivers link. 3. Click the Download button. In Windows XP Home, click Start > Turn Off Computer. Refer to http://www.hp.com. 2. NOTE: The HP Memory Test is a comprehensive memory diagnostic utility that is on how to ...turn off the computer, first shut down the operating system software. NOTE: If the system does not boot to a CD. 2. Select Download drivers and software (and firmware). 4. NOTE: The download includes instructions on , insert the CD into Vision Diagnostics. In Windows Explorer, go to ...
...Service Guide (English only) for more information. 5. Click the Support & Drivers link. 3. Click the Download button. In Windows XP Home, click Start > Turn Off Computer. Refer to http://www.hp.com. 2. NOTE: The HP Memory Test is a comprehensive memory diagnostic utility that is on how to ...turn off the computer, first shut down the operating system software. NOTE: If the system does not boot to a CD. 2. Select Download drivers and software (and firmware). 4. NOTE: The download includes instructions on , insert the CD into Vision Diagnostics. In Windows Explorer, go to ...
Getting Started Guide
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... chat feature. Access the Business Support Center (BSC) at : http://www.hp.com/ go /bizsupport for the latest online support information, software and drivers, proactive notification, and worldwide community of peers and HP experts. NOTE: For sales information and warranty upgrades (HP Care Pack), call your service call for technical assistance, be a problem with...
... chat feature. Access the Business Support Center (BSC) at : http://www.hp.com/ go /bizsupport for the latest online support information, software and drivers, proactive notification, and worldwide community of peers and HP experts. NOTE: For sales information and warranty upgrades (HP Care Pack), call your service call for technical assistance, be a problem with...
Getting Started Guide
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...press the power button to start on power loss is set to the appropriate voltage for at http://www.hp.com/support. During boot, the other monitor connectors are using a printer, you need a driver for that model printer. ● Remove all bootable media (diskette, CD, or USB device) from...source. Then press the power button again to the system board. The computer will be operating correctly. ● Check all the needed device drivers have installed an operating system other than the factory-installed operating system, check to be sure that it is supported on the system. ●...
...press the power button to start on power loss is set to the appropriate voltage for at http://www.hp.com/support. During boot, the other monitor connectors are using a printer, you need a driver for that model printer. ● Remove all bootable media (diskette, CD, or USB device) from...source. Then press the power button again to the system board. The computer will be operating correctly. ● Check all the needed device drivers have installed an operating system other than the factory-installed operating system, check to be sure that it is supported on the system. ●...
Getting Started Guide
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...Assistant, double-click the HP Support Assistant icon on the computer at the factory. Close all open programs. 2. Close all open programs. 2. However, you must reinstall any software programs you have created, and then reinstalls the operating system, programs, and drivers. To start a System...the onscreen instructions. NOTE: Some features might be available on systems that are shipped without a version of your desktop. HP Support Assistant HP Support Assistant is not available on computers running Windows XP. Click the Start button, right-click Computer, click Properties, and...
...Assistant, double-click the HP Support Assistant icon on the computer at the factory. Close all open programs. 2. Close all open programs. 2. However, you must reinstall any software programs you have created, and then reinstalls the operating system, programs, and drivers. To start a System...the onscreen instructions. NOTE: Some features might be available on systems that are shipped without a version of your desktop. HP Support Assistant HP Support Assistant is not available on computers running Windows XP. Click the Start button, right-click Computer, click Properties, and...
Illustrated Parts & Service Map HP Elite 7200 Series Microtower PC
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... connections. 2. Replace the CD with a graphics card: 1. If an expansion board recently added, remove to load setup defaults. HP Elite 7200 MT Series 640041-001 page 3 Asset Tag Allows you to manually enter the Asset Tag. SATA Controller Allows you to disable/enable...to modify the model number. Other tabs provide additional information, including diagnostic test options and test results. Click the Software & Drivers link. 3. Reseat graphics card. Check the type of information about the hardware configuration of the utility can also be established...
... connections. 2. Replace the CD with a graphics card: 1. If an expansion board recently added, remove to load setup defaults. HP Elite 7200 MT Series 640041-001 page 3 Asset Tag Allows you to manually enter the Asset Tag. SATA Controller Allows you to disable/enable...to modify the model number. Other tabs provide additional information, including diagnostic test options and test results. Click the Software & Drivers link. 3. Reseat graphics card. Check the type of information about the hardware configuration of the utility can also be established...
Maintenance & Service Guide HP Elite 7200 Series Microtower PC
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Table of contents 1 Installing and Customizing the Software 1 Installing the Operating System 2 Downloading Microsoft Windows Updates 2 Installing or Upgrading Device Drivers (Windows systems 2 Accessing Disk Image (ISO) Files 3 Protecting the Software ...3 2 Product Features ...4 Front Panel Components ...4 Rear Panel Components ...6 3 Illustrated parts catalog ...7 Spare ...-Boot 16 Computer Setup-Exit 17 Recovering the Configuration Settings 18 5 Computer Diagnostic Features 19 Hewlett-Packard Vision Diagnostics 19 Accessing HP Vision Diagnostics 19 Survey Tab ...20 Test Tab ...21 v
Table of contents 1 Installing and Customizing the Software 1 Installing the Operating System 2 Downloading Microsoft Windows Updates 2 Installing or Upgrading Device Drivers (Windows systems 2 Accessing Disk Image (ISO) Files 3 Protecting the Software ...3 2 Product Features ...4 Front Panel Components ...4 Rear Panel Components ...6 3 Illustrated parts catalog ...7 Spare ...-Boot 16 Computer Setup-Exit 17 Recovering the Configuration Settings 18 5 Computer Diagnostic Features 19 Hewlett-Packard Vision Diagnostics 19 Accessing HP Vision Diagnostics 19 Survey Tab ...20 Test Tab ...21 v
Maintenance & Service Guide HP Elite 7200 Series Microtower PC
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... and follow the instructions on which operating system is being installed. Select the All Programs menu. 4. Installing or Upgrading Device Drivers (Windows systems) When installing optional hardware devices after you install the operating system. Downloading Microsoft Windows Updates 1. Click on the... 1 Installing and Customizing the Software Follow the instructions on the screen. 2. It is complete, you must also install the drivers for updates and install critical updates and service packs. Installing the Operating System The first time you turn on the computer, ...
... and follow the instructions on which operating system is being installed. Select the All Programs menu. 4. Installing or Upgrading Device Drivers (Windows systems) When installing optional hardware devices after you install the operating system. Downloading Microsoft Windows Updates 1. Click on the... 1 Installing and Customizing the Software Follow the instructions on the screen. 2. It is complete, you must also install the drivers for updates and install critical updates and service packs. Installing the Operating System The first time you turn on the computer, ...
Maintenance & Service Guide HP Elite 7200 Series Microtower PC
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... the i386 directory, replace the path specification with C:\i386, or use the Browse button in order to get the most from your PC. The software and image file names are located in the folder C:\SWSetup\ISOs. software to perform diagnostic activities on your... installation CD. Obtain the latest support software, including support software for WinDVD - Select your data files. used to the appropriate drivers. This action points the operating system to play DVD movies ● HP Insight Diagnostics OR Vision Diagnostics - These CD image files are : ● Corel WinDVD SD and BD -
... the i386 directory, replace the path specification with C:\i386, or use the Browse button in order to get the most from your PC. The software and image file names are located in the folder C:\SWSetup\ISOs. software to perform diagnostic activities on your... installation CD. Obtain the latest support software, including support software for WinDVD - Select your data files. used to the appropriate drivers. This action points the operating system to play DVD movies ● HP Insight Diagnostics OR Vision Diagnostics - These CD image files are : ● Corel WinDVD SD and BD -
Maintenance & Service Guide HP Elite 7200 Series Microtower PC
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... software (and firmware). 4. Click the Download button. NOTE: To exit HP Vision Diagnostics, click the Exit Diagnostics button at the bottom of HP Vision Diagnostics 1. Click the Software & Drivers link. 3. Be sure to http://www.hp.com. 2. Select your OS. 7. Go to remove the USB flash drive or CD from loss or damage, you...
... software (and firmware). 4. Click the Download button. NOTE: To exit HP Vision Diagnostics, click the Exit Diagnostics button at the bottom of HP Vision Diagnostics 1. Click the Software & Drivers link. 3. Be sure to http://www.hp.com. 2. Select your OS. 7. Go to remove the USB flash drive or CD from loss or damage, you...
Maintenance & Service Guide HP Elite 7200 Series Microtower PC
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...Figure 8-23 Removing the Hard Drive Cage Screws Drives 61 If you do not have created a Recovery Disc Set to restore the operating system, software drivers, and any security devices that you can transfer the data to the chassis. Remove the two screws that were preinstalled on the computer. 11. 9.... Replace the front bezel and access panel. 10. Removing an Internal 3.5-inch Hard Drive NOTE: Before you have this CD set, select Start > HP Backup and Recovery and create it now. 1. Also, if you are replacing the primary hard drive, make sure you remove the old hard drive, be...
...Figure 8-23 Removing the Hard Drive Cage Screws Drives 61 If you do not have created a Recovery Disc Set to restore the operating system, software drivers, and any security devices that you can transfer the data to the chassis. Remove the two screws that were preinstalled on the computer. 11. 9.... Replace the front bezel and access panel. 10. Removing an Internal 3.5-inch Hard Drive NOTE: Before you have this CD set, select Start > HP Backup and Recovery and create it now. 1. Also, if you are replacing the primary hard drive, make sure you remove the old hard drive, be...
Maintenance & Service Guide HP Elite 7200 Series Microtower PC
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.... 7. Lock any external devices, then turn on the computer. 66 Chapter 8 Removal and Replacement Procedures Microtower (MT) Chassis If installing a new drive, connect the opposite end of the data cable to restore the operating system, software drivers, and any software applications that were preinstalled on the computer. 9. Attach the two screws that...
.... 7. Lock any external devices, then turn on the computer. 66 Chapter 8 Removal and Replacement Procedures Microtower (MT) Chassis If installing a new drive, connect the opposite end of the data cable to restore the operating system, software drivers, and any software applications that were preinstalled on the computer. 9. Attach the two screws that...
Maintenance & Service Guide HP Elite 7200 Series Microtower PC
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... Edition at http://www.hp.com/go /ispe. Helpful Hints If you call your region (115V or 230V). ● Check that the computer is turned on and the green power light is on. ● Listen for technical assistance, be operating correctly. ● Check all of the drivers loaded. When booting the... operating system, use HP Instant Support Professional Edition's online chat feature. If the Helpful Hints 93
... Edition at http://www.hp.com/go /ispe. Helpful Hints If you call your region (115V or 230V). ● Check that the computer is turned on and the green power light is on. ● Listen for technical assistance, be operating correctly. ● Check all of the drivers loaded. When booting the... operating system, use HP Instant Support Professional Edition's online chat feature. If the Helpful Hints 93
Maintenance & Service Guide HP Elite 7200 Series Microtower PC
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... than the factory-installed operating system, check to the system board. During boot, the other monitor connectors are using a printer, you need a driver for instructions. ● Be sure that all bootable media (CD or USB device) from the power source before turning it on. ● ... the primary VGA adapter. See Solving Hardware Installation Problems on page 112 for that model printer. ● Remove all the needed device drivers have installed an operating system other option. The computer will not function. CAUTION: When the computer is plugged into the monitor connector on...
... than the factory-installed operating system, check to the system board. During boot, the other monitor connectors are using a printer, you need a driver for instructions. ● Be sure that all bootable media (CD or USB device) from the power source before turning it on. ● ... the primary VGA adapter. See Solving Hardware Installation Problems on page 112 for that model printer. ● Remove all the needed device drivers have installed an operating system other option. The computer will not function. CAUTION: When the computer is plugged into the monitor connector on...
Maintenance & Service Guide HP Elite 7200 Series Microtower PC
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... listed, the probable cause is a problem with a file. If the system still does not recognize the new device, check to see if the device is a driver problem. Under Error-checking, click Check Now. Under Errorchecking click Check Now. 2. The system may not have automatically recognized a newly installed device. Cause Hard disk...
... listed, the probable cause is a problem with a file. If the system still does not recognize the new device, check to see if the device is a driver problem. Under Error-checking, click Check Now. Under Errorchecking click Check Now. 2. The system may not have automatically recognized a newly installed device. Cause Hard disk...
Maintenance & Service Guide HP Elite 7200 Series Microtower PC
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Replace DIMMs one long beep followed by a three second pause. For systems with HP memory. 4. Power on the system. 2. Cause Solution Monitor without energy saver capabilities is securely connected to isolate the faulty module. 3. ...video memory error. 1. Reseat DIMMs. Power on the system. 2. Replace the graphics card. 3. Replace the system board. Disable monitor energy saver feature. drivers may not be set properly. Replace third-party memory with a graphics card: 1. Replace the system board. Cause Solution Pre-video graphics error. Reseat ...
Replace DIMMs one long beep followed by a three second pause. For systems with HP memory. 4. Power on the system. 2. Cause Solution Monitor without energy saver capabilities is securely connected to isolate the faulty module. 3. ...video memory error. 1. Reseat DIMMs. Power on the system. 2. Replace the graphics card. 3. Replace the system board. Disable monitor energy saver feature. drivers may not be set properly. Replace third-party memory with a graphics card: 1. Replace the system board. Cause Solution Pre-video graphics error. Reseat ...
Maintenance & Service Guide HP Elite 7200 Series Microtower PC
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.... The rear audio output connector is for headphone use. Cause Solution Printer is the address of the speaker or headphones. Install the correct printer driver for the application are plugged into the headphone connector on and online. If the printer works, reload the printer... driver. 108 Appendix C Troubleshooting Without Diagnostics Cause Solution Computer is disabled in Computer Setup. Press the power button to be full. Table C-6 Solving Audio Problems (...
.... The rear audio output connector is for headphone use. Cause Solution Printer is the address of the speaker or headphones. Install the correct printer driver for the application are plugged into the headphone connector on and online. If the printer works, reload the printer... driver. 108 Appendix C Troubleshooting Without Diagnostics Cause Solution Computer is disabled in Computer Setup. Press the power button to be full. Table C-6 Solving Audio Problems (...
Maintenance & Service Guide HP Elite 7200 Series Microtower PC
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... have made the connection to the printer. Printer may not have failed. Printer is empty. Cause The correct printer driver for the application. Printer prints garbled information. Solution Install the correct printer driver for the application is not installed. Printer memory may not be overloaded. Make the proper network connections to the...
... have made the connection to the printer. Printer may not have failed. Printer is empty. Cause The correct printer driver for the application. Printer prints garbled information. Solution Install the correct printer driver for the application is not installed. Printer memory may not be overloaded. Make the proper network connections to the...
Maintenance & Service Guide HP Elite 7200 Series Microtower PC
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...operating correctly. The network controller is not set up properly. Check the network controller documentation for the correct driver or obtain the latest driver from the manufacturer's Web site. Run Computer Setup and enable network controller in Advanced > Onboard LAN. ...controller in the operating system via Device Manager. Contact an authorized service provider. 116 Appendix C Troubleshooting Without Diagnostics Incorrect network driver. Network status link light never flashes. NOTE: The network status light is network activity. System cannot autosense the network....
...operating correctly. The network controller is not set up properly. Check the network controller documentation for the correct driver or obtain the latest driver from the manufacturer's Web site. Run Computer Setup and enable network controller in Advanced > Onboard LAN. ...controller in the operating system via Device Manager. Contact an authorized service provider. 116 Appendix C Troubleshooting Without Diagnostics Incorrect network driver. Network status link light never flashes. NOTE: The network status light is network activity. System cannot autosense the network....