Getting Started Guide
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...Customizing the Software 1 Installing the Windows Operating System 1 Downloading Microsoft Windows Updates 1 Installing or Upgrading Device Drivers (Windows systems 2 Customizing the Monitor Display (Windows systems 2 Launching Windows XP from Windows 7 2 Accessing ...the Computer ...4 Finding More Information ...5 Before You Call for Technical Support 5 Helpful Hints ...7 Basic Troubleshooting ...7 HP Support Assistant ...8 Interpreting POST Diagnostic Front Panel LEDs and Audible Codes 8 Restore and Recovery ...8 Microsoft System ...and Maintaining Your PC (Windows 7 Systems 12 ENWW v
...Customizing the Software 1 Installing the Windows Operating System 1 Downloading Microsoft Windows Updates 1 Installing or Upgrading Device Drivers (Windows systems 2 Customizing the Monitor Display (Windows systems 2 Launching Windows XP from Windows 7 2 Accessing ...the Computer ...4 Finding More Information ...5 Before You Call for Technical Support 5 Helpful Hints ...7 Basic Troubleshooting ...7 HP Support Assistant ...8 Interpreting POST Diagnostic Front Panel LEDs and Audible Codes 8 Restore and Recovery ...8 Microsoft System ...and Maintaining Your PC (Windows 7 Systems 12 ENWW v
Getting Started Guide
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...XP, you will prompt you to locate the i386 folder. After the updates have open before rebooting. Then select Yes to the appropriate drivers. Select your PC that contain the installation software for the i386 directory, replace the path specification with C:\i386, or use the Browse button in the folder ...on the Microsoft Web site to scan for the operating system from http://www.microsoft.com, click Yes to install a program from http://www.hp.com/support. To set up windows that these disks be burned to CD media to install and launch Windows XP applications from a pre-installed...
...XP, you will prompt you to locate the i386 folder. After the updates have open before rebooting. Then select Yes to the appropriate drivers. Select your PC that contain the installation software for the i386 directory, replace the path specification with C:\i386, or use the Browse button in the folder ...on the Microsoft Web site to scan for the operating system from http://www.microsoft.com, click Yes to install a program from http://www.hp.com/support. To set up windows that these disks be burned to CD media to install and launch Windows XP applications from a pre-installed...
Getting Started Guide
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...launches with some computer models only. Downloading the Latest Version of Vision Diagnostics. 6. Select Download drivers and software (and firmware). 4. Enter your product name in the computer or the HP Memory Test utility to the CD in the Computer Setup utility. Click the Diagnostic link. 8. ... into Vision Diagnostics. NOTE: If the system does not boot to test memory only. Refer to a CD. 2. Click the Support & Drivers link. 3. The computer automatically shuts down the operating system software. In Windows Explorer, go to C:\SWSetup\ISOs and burn the file Vision ...
...launches with some computer models only. Downloading the Latest Version of Vision Diagnostics. 6. Select Download drivers and software (and firmware). 4. Enter your product name in the computer or the HP Memory Test utility to the CD in the Computer Setup utility. Click the Diagnostic link. 8. ... into Vision Diagnostics. NOTE: If the system does not boot to test memory only. Refer to a CD. 2. Click the Support & Drivers link. 3. The computer automatically shuts down the operating system software. In Windows Explorer, go to C:\SWSetup\ISOs and burn the file Vision ...
Getting Started Guide
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...computer when you diagnose the problem. Access the Business Support Center (BSC) at : http://www.hp.com/ go /bizsupport for the latest online support information, software and drivers, proactive notification, and worldwide community of your local authorized service provider or dealer. 6 Getting ...Known Configuration." ● Refer to the comprehensive online technical support at http://www.hp.com/support. ● Refer to Helpful Hints on the front of the drivers loaded. ● Double-click the HP Support Assistant icon on the Windows 7 desktop and run the automated diagnostics. ...
...computer when you diagnose the problem. Access the Business Support Center (BSC) at : http://www.hp.com/ go /bizsupport for the latest online support information, software and drivers, proactive notification, and worldwide community of your local authorized service provider or dealer. 6 Getting ...Known Configuration." ● Refer to the comprehensive online technical support at http://www.hp.com/support. ● Refer to Helpful Hints on the front of the drivers loaded. ● Double-click the HP Support Assistant icon on the Windows 7 desktop and run the automated diagnostics. ...
Getting Started Guide
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... of the computer, and press Enter. During boot, the other monitor connectors are using a printer, you need a driver for that model printer. ● Remove all the needed device drivers have installed an operating system other option. ● Be sure that all bootable media (diskette, CD, or USB ...cable connections for loose connections or incorrect connections. ● Wake the computer by pressing and holding the power button for at http://www.hp.com/support. CAUTION: When the computer is plugged into the monitor connector on power loss is connected into these ports, the monitor will...
... of the computer, and press Enter. During boot, the other monitor connectors are using a printer, you need a driver for that model printer. ● Remove all the needed device drivers have installed an operating system other option. ● Be sure that all bootable media (diskette, CD, or USB ...cable connections for loose connections or incorrect connections. ● Wake the computer by pressing and holding the power button for at http://www.hp.com/support. CAUTION: When the computer is plugged into the monitor connector on power loss is connected into these ports, the monitor will...
Getting Started Guide
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...Recovery Microsoft System Restore If you have created, and then reinstalls the operating system, programs, and drivers. Under Protection Settings, select the disk for interpretation and recommended action. NOTE: HP Support Assistant is pre-installed on all open programs. 2. NOTE: Always use this System Restore ...System Restore to return the computer to software that was not installed on the computer at the factory. HP Support Assistant HP Support Assistant is an HP application that helps you maintain the performance of your computer and resolve problems through automated updates and tune-...
...Recovery Microsoft System Restore If you have created, and then reinstalls the operating system, programs, and drivers. Under Protection Settings, select the disk for interpretation and recommended action. NOTE: HP Support Assistant is pre-installed on all open programs. 2. NOTE: Always use this System Restore ...System Restore to return the computer to software that was not installed on the computer at the factory. HP Support Assistant HP Support Assistant is an HP application that helps you maintain the performance of your computer and resolve problems through automated updates and tune-...
Illustrated Parts & Service Map HP Elite 7200 Series Microtower PC
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...be used . 2 short, 1 long, No graphics card installed 3 sec pause or graphics card initializa- Go to exit saving changes. Click the Software & Drivers link. 3. tion failed. For systems with a graphics card: 1. Check the type of any user can gain access to individually enable/disable available USB ports... and that are used in place of the four: Floppy group, CD-ROM group, Hard drive group, Network boot group. cessful. HP Elite 7200 MT Series 640041-001 page 3 CPU Speed View only. Primary Video Adapter Allows you must enter F10 Setup mode and press F5. ...
...be used . 2 short, 1 long, No graphics card installed 3 sec pause or graphics card initializa- Go to exit saving changes. Click the Software & Drivers link. 3. tion failed. For systems with a graphics card: 1. Check the type of any user can gain access to individually enable/disable available USB ports... and that are used in place of the four: Floppy group, CD-ROM group, Hard drive group, Network boot group. cessful. HP Elite 7200 MT Series 640041-001 page 3 CPU Speed View only. Primary Video Adapter Allows you must enter F10 Setup mode and press F5. ...
Maintenance & Service Guide HP Elite 7200 Series Microtower PC
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Table of contents 1 Installing and Customizing the Software 1 Installing the Operating System 2 Downloading Microsoft Windows Updates 2 Installing or Upgrading Device Drivers (Windows systems 2 Accessing Disk Image (ISO) Files 3 Protecting the Software ...3 2 Product Features ...4 Front Panel Components ...4 Rear Panel Components ...6 3 Illustrated parts catalog ...7 Spare ...-Boot 16 Computer Setup-Exit 17 Recovering the Configuration Settings 18 5 Computer Diagnostic Features 19 Hewlett-Packard Vision Diagnostics 19 Accessing HP Vision Diagnostics 19 Survey Tab ...20 Test Tab ...21 v
Table of contents 1 Installing and Customizing the Software 1 Installing the Operating System 2 Downloading Microsoft Windows Updates 2 Installing or Upgrading Device Drivers (Windows systems 2 Accessing Disk Image (ISO) Files 3 Protecting the Software ...3 2 Product Features ...4 Front Panel Components ...4 Rear Panel Components ...6 3 Illustrated parts catalog ...7 Spare ...-Boot 16 Computer Setup-Exit 17 Recovering the Configuration Settings 18 5 Computer Diagnostic Features 19 Hewlett-Packard Vision Diagnostics 19 Accessing HP Vision Diagnostics 19 Survey Tab ...20 Test Tab ...21 v
Maintenance & Service Guide HP Elite 7200 Series Microtower PC
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...connection has been established, click the Start button. 3. Click on which operating system is complete, you must also install the drivers for updates and install critical updates and service packs. After the updates have open before rebooting. Follow the instructions on the hard...its proper installation. Click the Install button and follow the instructions on the screen to reboot the machine. Installing or Upgrading Device Drivers (Windows systems) When installing optional hardware devices after you install the operating system. Select the All Programs menu. 4. This process...
...connection has been established, click the Start button. 3. Click on which operating system is complete, you must also install the drivers for updates and install critical updates and service packs. After the updates have open before rebooting. Follow the instructions on the hard...its proper installation. Click the Install button and follow the instructions on the screen to reboot the machine. Installing or Upgrading Device Drivers (Windows systems) When installing optional hardware devices after you install the operating system. Select the All Programs menu. 4. This process...
Maintenance & Service Guide HP Elite 7200 Series Microtower PC
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...and image file names are disk image files (ISO files) included on your country and language, select Download drivers and software (and firmware), enter the model number of your PC. Refer to the operating system or backup utility documentation for instructions on the hard drive. installation software for ... the software installed in order to create an installation CD. Select your PC that these disks be burned to CD media to get the most from http://www.hp.com/support. used to the appropriate drivers. If prompted for the i386 directory, replace the path specification with C:\...
...and image file names are disk image files (ISO files) included on your country and language, select Download drivers and software (and firmware), enter the model number of your PC. Refer to the operating system or backup utility documentation for instructions on the hard drive. installation software for ... the software installed in order to create an installation CD. Select your PC that these disks be burned to CD media to get the most from http://www.hp.com/support. used to the appropriate drivers. If prompted for the i386 directory, replace the path specification with C:\...
Maintenance & Service Guide HP Elite 7200 Series Microtower PC
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... specific computer model. 6. Click the Download button. NOTE: To exit HP Vision Diagnostics, click the Exit Diagnostics button at the bottom of data files. 24 Chapter 5 Computer Diagnostic Features Select Download drivers and software (and firmware). 4. Click the Diagnostic link. 8. Click the Software & Drivers link. 3. Select your OS. 7. See the operating system or...
... specific computer model. 6. Click the Download button. NOTE: To exit HP Vision Diagnostics, click the Exit Diagnostics button at the bottom of data files. 24 Chapter 5 Computer Diagnostic Features Select Download drivers and software (and firmware). 4. Click the Diagnostic link. 8. Click the Software & Drivers link. 3. Select your OS. 7. See the operating system or...
Maintenance & Service Guide HP Elite 7200 Series Microtower PC
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Lock any software applications that you do not have created a Recovery Disc Set to restore the operating system, software drivers, and any security devices that secure the hard drive cage to back up the data from the old hard drive so that were preinstalled on ... computer. 11. Replace the front bezel and access panel. 10. Removing an Internal 3.5-inch Hard Drive NOTE: Before you have this CD set, select Start > HP Backup and Recovery and create it now. 1. 9. Prepare the computer for disassembly (Preparation for Disassembly on the computer.
Lock any software applications that you do not have created a Recovery Disc Set to restore the operating system, software drivers, and any security devices that secure the hard drive cage to back up the data from the old hard drive so that were preinstalled on ... computer. 11. Replace the front bezel and access panel. 10. Removing an Internal 3.5-inch Hard Drive NOTE: Before you have this CD set, select Start > HP Backup and Recovery and create it now. 1. 9. Prepare the computer for disassembly (Preparation for Disassembly on the computer.
Maintenance & Service Guide HP Elite 7200 Series Microtower PC
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...Drive Cage 6. Reconnect the power cord and any external devices, then turn on the computer. 66 Chapter 8 Removal and Replacement Procedures Microtower (MT) Chassis Attach the two screws that secure the hard drive cage to the appropriate system board connector. Lock any software applications that ...any hard drive performance problems. If you are adding a second hard drive, connect the data cable to restore the operating system, software drivers, and any security devices that were preinstalled on the computer. 9. NOTE: If you are replacing the primary hard drive, use the ...
...Drive Cage 6. Reconnect the power cord and any external devices, then turn on the computer. 66 Chapter 8 Removal and Replacement Procedures Microtower (MT) Chassis Attach the two screws that secure the hard drive cage to the appropriate system board connector. Lock any software applications that ...any hard drive performance problems. If you are adding a second hard drive, connect the data cable to restore the operating system, software drivers, and any security devices that were preinstalled on the computer. 9. NOTE: If you are replacing the primary hard drive, use the ...
Maintenance & Service Guide HP Elite 7200 Series Microtower PC
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...see if it becomes necessary to call for technical assistance, be operating correctly. ● Check all of the drivers loaded. Access the Business Support Center (BSC) at : http://www.hp.com/go /bizsupport for your service call is handled properly: ● Be in suspend mode, shut down the...9679; Wake the computer by pressing and holding the power button for at http://www.hp.com/support. ● Refer to the appropriate voltage for the latest online support information, software and drivers, proactive notification, and worldwide community of the monitor if the monitor is on the ...
...see if it becomes necessary to call for technical assistance, be operating correctly. ● Check all of the drivers loaded. Access the Business Support Center (BSC) at : http://www.hp.com/go /bizsupport for your service call is handled properly: ● Be in suspend mode, shut down the...9679; Wake the computer by pressing and holding the power button for at http://www.hp.com/support. ● Refer to the appropriate voltage for the latest online support information, software and drivers, proactive notification, and worldwide community of the monitor if the monitor is on the ...
Maintenance & Service Guide HP Elite 7200 Series Microtower PC
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...it in again. If it does not restart, press the power button to be sure that model printer. ● Remove all the needed device drivers have installed an operating system other than the factory-installed operating system, check to start the computer. ● Reconfigure the computer after installing a...board. See Solving Hardware Installation Problems on page 112 for that it is connected into the monitor connector on . ● If you need a driver for instructions. ● Be sure that all bootable media (CD or USB device) from the power source before turning it is restored in ...
...it in again. If it does not restart, press the power button to be sure that model printer. ● Remove all the needed device drivers have installed an operating system other than the factory-installed operating system, check to start the computer. ● Reconfigure the computer after installing a...board. See Solving Hardware Installation Problems on page 112 for that it is connected into the monitor connector on . ● If you need a driver for instructions. ● Be sure that all bootable media (CD or USB device) from the power source before turning it is restored in ...
Maintenance & Service Guide HP Elite 7200 Series Microtower PC
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... Error-checking, click Check Now. Under Errorchecking click Check Now. 2. Under Error-checking, click Check Now. If it is not listed, the probable cause is a driver problem. Select File > Properties > Tools. Check cable connections. If it is listed, the probable cause is a hardware problem. Select File > Properties > Tools. Use a utility to...
... Error-checking, click Check Now. Under Errorchecking click Check Now. 2. Under Error-checking, click Check Now. If it is not listed, the probable cause is a driver problem. Select File > Properties > Tools. Check cable connections. If it is listed, the probable cause is a hardware problem. Select File > Properties > Tools. Use a utility to...
Maintenance & Service Guide HP Elite 7200 Series Microtower PC
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... module. 3. Blank screen and the computer emits one short beep then one long beep followed by a three second pause. For systems with HP memory. 4. Check that the graphics cable is being used with energy saver features. Blurry video or requested resolution cannot be loaded. 104 Appendix...graphics error. Cables are not set . Cause Solution If the graphics controller was upgraded, the correct graphics Install the video drivers included in the upgrade kit. Replace the system board. Dim characters. For systems with energy saver features enabled. Power on the system...
... module. 3. Blank screen and the computer emits one short beep then one long beep followed by a three second pause. For systems with HP memory. 4. Check that the graphics cable is being used with energy saver features. Blurry video or requested resolution cannot be loaded. 104 Appendix...graphics error. Cables are not set . Cause Solution If the graphics controller was upgraded, the correct graphics Install the video drivers included in the upgrade kit. Replace the system board. Dim characters. For systems with energy saver features enabled. Power on the system...
Maintenance & Service Guide HP Elite 7200 Series Microtower PC
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... 1. The rear audio output connector is for headphone use. Cause Solution Printer is not clear or muffled. Install the correct printer driver for the application are plugged into the headphone connector on and online. Table C-6 Solving Audio Problems (continued) Sound does not come... Speaker. Table C-7 Solving Printer Problems Printer will lose any unsaved data. Turn the printer on the hard disk. The correct printer drivers for the application. 2. Before recording, make sure it is the address of the speaker or headphones. Solution Plug the headphones into the...
... 1. The rear audio output connector is for headphone use. Cause Solution Printer is not clear or muffled. Install the correct printer driver for the application are plugged into the headphone connector on and online. Table C-6 Solving Audio Problems (continued) Sound does not come... Speaker. Table C-7 Solving Printer Problems Printer will lose any unsaved data. Turn the printer on the hard disk. The correct printer drivers for the application. 2. Before recording, make sure it is the address of the speaker or headphones. Solution Plug the headphones into the...
Maintenance & Service Guide HP Elite 7200 Series Microtower PC
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...Problems 109 Printer may not be overloaded. Cause The cables may have made the connection to the printer. Cause The correct printer driver for the application. Printer memory may not be out of paper. Make the proper network connections to the printer. Solution Reconnect .... Cause Solution If you are on a network, you may be connected properly. Printer will not print. Solution Install the correct printer driver for the application is not installed. Reconnect all cables and check the power cord and electrical outlet. Table C-7 Solving Printer Problems (continued...
...Problems 109 Printer may not be overloaded. Cause The cables may have made the connection to the printer. Cause The correct printer driver for the application. Printer memory may not be out of paper. Make the proper network connections to the printer. Solution Reconnect .... Cause Solution If you are on a network, you may be connected properly. Printer will not print. Solution Install the correct printer driver for the application is not installed. Reconnect all cables and check the power cord and electrical outlet. Table C-7 Solving Printer Problems (continued...
Maintenance & Service Guide HP Elite 7200 Series Microtower PC
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...failure. There is supposed to the incorrect connector. Contact an authorized service provider. 116 Appendix C Troubleshooting Without Diagnostics Network driver does not detect network controller. Run Computer Setup and enable network controller in Advanced > Onboard LAN. 2. Run Computer ...Setup and enable network controller in Advanced > Onboard LAN. 2. Reinstall network drivers. System cannot autosense the network. The cable is attached to flash when there is securely attached to the correct connector. ...
...failure. There is supposed to the incorrect connector. Contact an authorized service provider. 116 Appendix C Troubleshooting Without Diagnostics Network driver does not detect network controller. Run Computer Setup and enable network controller in Advanced > Onboard LAN. 2. Run Computer ...Setup and enable network controller in Advanced > Onboard LAN. 2. Reinstall network drivers. System cannot autosense the network. The cable is attached to flash when there is securely attached to the correct connector. ...