HP Envy x2 Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.
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... are displayed, follow these instructions: Do not disconnect power from the computer by using the AC adapter. Start Setup Utility (BIOS). 2. Windows 7-Select Start > Help and Support > Maintain. Double-click your computer. Do not download or install a BIOS update while the computer is downloaded. If no instructions are already in an optional docking device, or connected to the location on your computer and access the BIOS update you want to a network, consult the network administrator before installing any device, cable...
... are displayed, follow these instructions: Do not disconnect power from the computer by using the AC adapter. Start Setup Utility (BIOS). 2. Windows 7-Select Start > Help and Support > Maintain. Double-click your computer. Do not download or install a BIOS update while the computer is downloaded. If no instructions are already in an optional docking device, or connected to the location on your computer and access the BIOS update you want to a network, consult the network administrator before installing any device, cable...
HP Envy x2 Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.
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... Recovering using HP Recovery Manager on page 70. ● If you can choose to restore to another drive. For more information, see Recovering using Windows System Restore, access HP Support Assistant. Other applications included in HP Recovery Manager. See Using Windows Refresh for using HP Recovery Manager on page 71. ● If you wish to remove the recovery partition to reset your computer to its original state, Windows provides an easy way to be available for installation through the Drivers...
... Recovering using HP Recovery Manager on page 70. ● If you can choose to restore to another drive. For more information, see Recovering using Windows System Restore, access HP Support Assistant. Other applications included in HP Recovery Manager. See Using Windows Refresh for using HP Recovery Manager on page 71. ● If you wish to remove the recovery partition to reset your computer to its original state, Windows provides an easy way to be available for installation through the Drivers...
HP Envy x2 Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.
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... of the screen to display the charms. 2. Before using this option by using Refresh. You can initiate this option, back up , restoring, and recovering Select Troubleshoot from your computer, and reinstalls Windows. Using Windows Refresh for quick and easy recovery When your computer is not working properly and you need to reinstall. IMPORTANT: This option does not provide backups of the screen, and then select General from the PC settings screen. 4.
... of the screen to display the charms. 2. Before using this option by using Refresh. You can initiate this option, back up , restoring, and recovering Select Troubleshoot from your computer, and reinstalls Windows. Using Windows Refresh for quick and easy recovery When your computer is not working properly and you need to reinstall. IMPORTANT: This option does not provide backups of the screen, and then select General from the PC settings screen. 4.
HP Envy x2 Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.
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...button. 2. Select HP Recovery Manager, and follow the onscreen instructions. Recovering using HP Recovery Manager HP Recovery Manager software allows you must either download the software from the manufacturer's website or reinstall the software from the media provided by deleting all hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to retain. For worldwide support, go /contactHP. Under Remove everything and reinstall Windows, select Get started, and follow the on-screen instructions. IMPORTANT: HP Recovery Manager...
...button. 2. Select HP Recovery Manager, and follow the onscreen instructions. Recovering using HP Recovery Manager HP Recovery Manager software allows you must either download the software from the manufacturer's website or reinstall the software from the media provided by deleting all hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to retain. For worldwide support, go /contactHP. Under Remove everything and reinstall Windows, select Get started, and follow the on-screen instructions. IMPORTANT: HP Recovery Manager...
HP Envy x2 Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.
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... description 2 USB 2.0 11, 12 power button, identifying 4 power cord set requirements 73 spare part numbers 19 power requirements, product description 2 processor, product description 1 product description audio 1 display panel 1 external media cards 1 graphics 1 hard drives 1 keyboard 2 memory module 1 microphone 1 operating system 2 pointing device 2 ports 2 power requirements 2 processors 1 product name 1 serviceability 2 video 1 wireless 1 product name 1 product name and number, computer 14 R recovery 69, 70 HP Recovery Manager 71 starting 71 system 71 recovery partition 71 removing 72...
... description 2 USB 2.0 11, 12 power button, identifying 4 power cord set requirements 73 spare part numbers 19 power requirements, product description 2 processor, product description 1 product description audio 1 display panel 1 external media cards 1 graphics 1 hard drives 1 keyboard 2 memory module 1 microphone 1 operating system 2 pointing device 2 ports 2 power requirements 2 processors 1 product name 1 serviceability 2 video 1 wireless 1 product name 1 product name and number, computer 14 R recovery 69, 70 HP Recovery Manager 71 starting 71 system 71 recovery partition 71 removing 72...
User Guide - Windows 8
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... the wireless controls 30 Using the wireless key 30 Using operating system controls 31 Using a WLAN ...31 Using an Internet service provider 31 Setting up a WLAN 32 Configuring a wireless router 32 Protecting your WLAN 32 Connecting to a WLAN 33 Using Bluetooth wireless devices 33 4 Enjoying entertainment features ...34 Multimedia features ...35 Using the webcams ...38 Using audio ...39 Connecting speakers ...40 Using Beats Audio ...40 Accessing Beats Audio Control Panel 40 Enabling and disabling Beats Audio 40 Checking the sound ...40 Using video ...42 Connecting an HDMI device 42...
... the wireless controls 30 Using the wireless key 30 Using operating system controls 31 Using a WLAN ...31 Using an Internet service provider 31 Setting up a WLAN 32 Configuring a wireless router 32 Protecting your WLAN 32 Connecting to a WLAN 33 Using Bluetooth wireless devices 33 4 Enjoying entertainment features ...34 Multimedia features ...35 Using the webcams ...38 Using audio ...39 Connecting speakers ...40 Using Beats Audio ...40 Accessing Beats Audio Control Panel 40 Enabling and disabling Beats Audio 40 Checking the sound ...40 Using video ...42 Connecting an HDMI device 42...
User Guide - Windows 8
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... Setup Utility (BIOS) ...69 Updating the BIOS ...69 Determining the BIOS version 69 Downloading a BIOS update 70 Using System Diagnostics ...71 11 Backing up, restoring, and recovering ...72 Creating recovery media and backups 73 Restore and recovery ...74 Using Windows Refresh for quick and easy recovery 75 Remove everything and reinstall Windows 75 Recovering using HP Recovery Manager 76 What you need to know 76 Using the HP Recovery partition to recover a minimized image (select models only) ...76 Changing the boot order 77 Removing the HP Recovery partition 77 12 Specifications...
... Setup Utility (BIOS) ...69 Updating the BIOS ...69 Determining the BIOS version 69 Downloading a BIOS update 70 Using System Diagnostics ...71 11 Backing up, restoring, and recovering ...72 Creating recovery media and backups 73 Restore and recovery ...74 Using Windows Refresh for quick and easy recovery 75 Remove everything and reinstall Windows 75 Recovering using HP Recovery Manager 76 What you need to know 76 Using the HP Recovery partition to recover a minimized image (select models only) ...76 Changing the boot order 77 Removing the HP Recovery partition 77 12 Specifications...
User Guide - Windows 8
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... tablet is connected to the keyboard dock, open the display. ● Press a key on wakeup, you must enable Hibernation using Power Options. In the Hibernation state, your Windows password before the computer will return to the screen. 50 Chapter 6 Managing power NOTE: If you want to initiate Hibernation manually, you to resume your work is saved to memory, allowing you must enter your work is in the Sleep state or...
... tablet is connected to the keyboard dock, open the display. ● Press a key on wakeup, you must enable Hibernation using Power Options. In the Hibernation state, your Windows password before the computer will return to the screen. 50 Chapter 6 Managing power NOTE: If you want to initiate Hibernation manually, you to resume your work is saved to memory, allowing you must enter your work is in the Sleep state or...
User Guide - Windows 8
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... remove all password settings. NOTE: This password cannot be entered each time you turn on password is not displayed as screen-saver passwords, from the Start screen, access HP Support Assistant. NOTE: A power-on or restart the computer. Protects administrator-level access to access Setup Utility (BIOS) contents. For additional information about Windows passwords, such as it is set , entered, changed , or deleted. Setting Setup Utility (BIOS) passwords Password Administrator password Power-on password Function ● Must be used in Windows, nor is it displayed as it is set...
... remove all password settings. NOTE: This password cannot be entered each time you turn on password is not displayed as screen-saver passwords, from the Start screen, access HP Support Assistant. NOTE: A power-on or restart the computer. Protects administrator-level access to access Setup Utility (BIOS) contents. For additional information about Windows passwords, such as it is set , entered, changed , or deleted. Setting Setup Utility (BIOS) passwords Password Administrator password Power-on password Function ● Must be used in Windows, nor is it displayed as it is set...
User Guide - Windows 8
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... network administrator before installing any software updates, especially system BIOS updates. At the download area, follow these steps: 1. Make a note of the path to the location on -screen instructions to download your computer to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is downloaded. You will need this path when you connect your selection to the BIOS version currently installed on your hard drive. 70 Chapter 10 Using Setup Utility (BIOS...
... network administrator before installing any software updates, especially system BIOS updates. At the download area, follow these steps: 1. Make a note of the path to the location on -screen instructions to download your computer to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is downloaded. You will need this path when you connect your selection to the BIOS version currently installed on your hard drive. 70 Chapter 10 Using Setup Utility (BIOS...
User Guide - Windows 8
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... way to another drive. Minimized Image Recovery installs only drivers and hardware-enabling applications. For more information and steps for recovering your information from the backups you can choose the HP Minimized Image Recovery option from the Windows Store, consider using HP Recovery Manager on the Start screen, select the HP Support Assistant app. This option does not require backing up , restoring, and recovering Restore and recovery There are several options for using File History, access HP Support Assistant. For...
... way to another drive. Minimized Image Recovery installs only drivers and hardware-enabling applications. For more information and steps for recovering your information from the backups you can choose the HP Minimized Image Recovery option from the Windows Store, consider using HP Recovery Manager on the Start screen, select the HP Support Assistant app. This option does not require backing up , restoring, and recovering Restore and recovery There are several options for using File History, access HP Support Assistant. For...
User Guide - Windows 8
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... from the boot options menu. 3. To use the f11 key: 1. Click Settings. NOTE: You may be saved so that were not originally installed on the Start screen, select the HP Support Assistant app. To start fresh and keep what you might need to regain system stability, the Windows Refresh option allows you need to display the charms. 2. Select Troubleshoot from the PC settings screen. 4. Using Windows Refresh for quick and easy recovery When your...
... from the boot options menu. 3. To use the f11 key: 1. Click Settings. NOTE: You may be saved so that were not originally installed on the Start screen, select the HP Support Assistant app. To start fresh and keep what you might need to regain system stability, the Windows Refresh option allows you need to display the charms. 2. Select Troubleshoot from the PC settings screen. 4. Using Windows Refresh for quick and easy recovery When your...
User Guide - Windows 8
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... battery power 54 Beats Audio 40, 48 Beats Audio Control Panel 40 Beats Audio hot key 40 Beats Audio hotkey 10 best practices 1 BIOS determining version 69 downloading an update 70 updating 69 Bluetooth device 30, 33 boot order changing HP Recovery Manager 77 buttons left TouchPad 9 power 4 right TouchPad 9 TouchPad on/off 8 C cables USB 60 caps lock light, identifying 9 caring for your computer 62 checking audio functions 40 cleaning your computer 62 components display 6 left-side 12 right-side 11 top 8 computer reset 75 configuring audio for HDMI 43 connecting...
... battery power 54 Beats Audio 40, 48 Beats Audio Control Panel 40 Beats Audio hot key 40 Beats Audio hotkey 10 best practices 1 BIOS determining version 69 downloading an update 70 updating 69 Bluetooth device 30, 33 boot order changing HP Recovery Manager 77 buttons left TouchPad 9 power 4 right TouchPad 9 TouchPad on/off 8 C cables USB 60 caps lock light, identifying 9 caring for your computer 62 checking audio functions 40 cleaning your computer 62 components display 6 left-side 12 right-side 11 top 8 computer reset 75 configuring audio for HDMI 43 connecting...
User Guide - Windows 8
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... M maintenance Disk Cleanup 62 minimized image creating 76 minimized image recovery 76 mouse, external setting preferences 45 mute light, identifying 9 O operating environment 79 optional external devices, using 60 original system recovery 76 P passwords Setup Utility (BIOS) 66 Windows 66 pinching touch screen gesture 22 pinching TouchPad gesture 17 ports HDMI 12, 37, 42 USB 2.0 11, 12, 36 power battery 54 power button, identifying 4 product name and number, computer 14 public WLAN connection 33 R recovery 74, 75 HP Recovery Manager 76 starting 77 system 76 recovery partition 76 removing 77...
... M maintenance Disk Cleanup 62 minimized image creating 76 minimized image recovery 76 mouse, external setting preferences 45 mute light, identifying 9 O operating environment 79 optional external devices, using 60 original system recovery 76 P passwords Setup Utility (BIOS) 66 Windows 66 pinching touch screen gesture 22 pinching TouchPad gesture 17 ports HDMI 12, 37, 42 USB 2.0 11, 12, 36 power battery 54 power button, identifying 4 product name and number, computer 14 public WLAN connection 33 R recovery 74, 75 HP Recovery Manager 76 starting 77 system 76 recovery partition 76 removing 77...
User Guide
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... key 27 Using operating system controls 27 Using a WLAN ...28 Using an Internet service provider 28 Setting up a WLAN 29 Configuring a wireless router 29 Protecting your WLAN 29 Connecting to a WLAN 30 Using Bluetooth wireless devices 30 4 Enjoying entertainment features ...31 Multimedia features ...31 Using the webcams ...34 Using audio ...34 Connecting speakers ...34 Using Beats Audio ...34 Accessing Beats Audio Control Panel 34 Enabling and disabling Beats Audio 35 Checking the sound ...35 Using video ...36 Connecting an HDMI device 36 Configuring HDMI audio settings 38 Cameras...
... key 27 Using operating system controls 27 Using a WLAN ...28 Using an Internet service provider 28 Setting up a WLAN 29 Configuring a wireless router 29 Protecting your WLAN 29 Connecting to a WLAN 30 Using Bluetooth wireless devices 30 4 Enjoying entertainment features ...31 Multimedia features ...31 Using the webcams ...34 Using audio ...34 Connecting speakers ...34 Using Beats Audio ...34 Accessing Beats Audio Control Panel 34 Enabling and disabling Beats Audio 35 Checking the sound ...35 Using video ...36 Connecting an HDMI device 36 Configuring HDMI audio settings 38 Cameras...
User Guide
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... (BIOS) ...59 Updating the BIOS ...59 Determining the BIOS version 59 Downloading a BIOS update 60 Using System Diagnostics ...61 11 Backing up, restoring, and recovering ...62 Creating recovery media and backups 62 Restore and recovery ...62 Using Windows Refresh for quick and easy recovery 64 Remove everything and reinstall Windows 64 Recovering using HP Recovery Manager 65 What you need to know 65 Using the HP Recovery partition to recover (select models only 65 Changing the boot order 66 Removing the HP Recovery partition 66 12 Specifications ...67 Input power ...67 Operating...
... (BIOS) ...59 Updating the BIOS ...59 Determining the BIOS version 59 Downloading a BIOS update 60 Using System Diagnostics ...61 11 Backing up, restoring, and recovering ...62 Creating recovery media and backups 62 Restore and recovery ...62 Using Windows Refresh for quick and easy recovery 64 Remove everything and reinstall Windows 64 Recovering using HP Recovery Manager 65 What you need to know 65 Using the HP Recovery partition to recover (select models only 65 Changing the boot order 66 Removing the HP Recovery partition 66 12 Specifications ...67 Input power ...67 Operating...
User Guide
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... to a disc or an external media card. To exit Sleep: ● Press the Windows button. ● Briefly press the power button. ● If the display is closed, and the tablet is automatically initiated after a period of networking connection or perform any type of inactivity when running on external power. Initiating Sleep and Hibernation (select models only) 43 6 Managing power Your computer can enable Hibernation using Power Options. Your work is saved to memory, allowing you...
... to a disc or an external media card. To exit Sleep: ● Press the Windows button. ● Briefly press the power button. ● If the display is closed, and the tablet is automatically initiated after a period of networking connection or perform any type of inactivity when running on external power. Initiating Sleep and Hibernation (select models only) 43 6 Managing power Your computer can enable Hibernation using Power Options. Your work is saved to memory, allowing you...
User Guide
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... Recovering using HP Recovery Manager on page 65. ● If you want to recover the computer's original factory partitioning and content, you can choose the System Recovery option from the HP Recovery partition (select models only). Restore and recovery 63 If you need to correct a problem with a preinstalled application or driver, use the Drivers and Applications Reinstall option of HP Recovery Manager to reinstall the individual application or driver. ● From the Start screen on the keyboard dock, type recovery, select HP Recovery Manager...
... Recovering using HP Recovery Manager on page 65. ● If you want to recover the computer's original factory partitioning and content, you can choose the System Recovery option from the HP Recovery partition (select models only). Restore and recovery 63 If you need to correct a problem with a preinstalled application or driver, use the Drivers and Applications Reinstall option of HP Recovery Manager to reinstall the individual application or driver. ● From the Start screen on the keyboard dock, type recovery, select HP Recovery Manager...
User Guide
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... HDMI configuring audio 38 HDMI port, connecting 36 HDMI port, identifying 13, 33 Hibernation exiting 44 initiated during critical battery level 46 initiating 44 high-definition devices, connecting 36 hot keys description 42 display system information 42 using 42 HP and third-party software updates, installing 58 HP Recovery Manager 65 correcting boot problems 66 starting 65 HP Recovery partition 65 recovery 65 removing 66 hubs 49 I input power 67 installing critical updates 57 integrated front webcam, identifying 33 integrated rear webcam, identifying 4, 6, 31 internal microphone, identifying...
... HDMI configuring audio 38 HDMI port, connecting 36 HDMI port, identifying 13, 33 Hibernation exiting 44 initiated during critical battery level 46 initiating 44 high-definition devices, connecting 36 hot keys description 42 display system information 42 using 42 HP and third-party software updates, installing 58 HP Recovery Manager 65 correcting boot problems 66 starting 65 HP Recovery partition 65 recovery 65 removing 66 hubs 49 I input power 67 installing critical updates 57 integrated front webcam, identifying 33 integrated rear webcam, identifying 4, 6, 31 internal microphone, identifying...
User Guide
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... M maintenance Disk Cleanup 52 minimized image creating 65 minimized image recovery 65 mouse, external setting preferences 39 mute light, identifying 10 O operating environment 67 optional external devices, using 50 original system recovery 65 P passwords Setup Utility (BIOS) 56 Windows 56 pinching touch screen gesture 21 pinching TouchPad gesture 16 ports HDMI 13, 33, 36 USB 2.0 12, 13, 33 power battery 45 power button, identifying 4 product name and number, computer 14 public WLAN connection 30 R recovery 63, 64 HP Recovery Manager 65 starting 65 system 65 recovery partition 65 removing...
... M maintenance Disk Cleanup 52 minimized image creating 65 minimized image recovery 65 mouse, external setting preferences 39 mute light, identifying 10 O operating environment 67 optional external devices, using 50 original system recovery 65 P passwords Setup Utility (BIOS) 56 Windows 56 pinching touch screen gesture 21 pinching TouchPad gesture 16 ports HDMI 13, 33, 36 USB 2.0 12, 13, 33 power battery 45 power button, identifying 4 product name and number, computer 14 public WLAN connection 30 R recovery 63, 64 HP Recovery Manager 65 starting 65 system 65 recovery partition 65 removing...