HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... customer YES support for product model installed Drive does not need to be Replaced (look to access the drive Document the symptoms e.g. slow performance (opening and closing apps), lock-ups, Microsoft Blue Screen error codes, read or write failures Note any noises such as clicking or...Take Document any important data! NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for replacement Is drive recognized by the Diagnostics? Hard Drive / Solid State Drive Troubleshooting Flowchart End User Experiences: Drive Failure Or Symptoms of ...
... customer YES support for product model installed Drive does not need to be Replaced (look to access the drive Document the symptoms e.g. slow performance (opening and closing apps), lock-ups, Microsoft Blue Screen error codes, read or write failures Note any noises such as clicking or...Take Document any important data! NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for replacement Is drive recognized by the Diagnostics? Hard Drive / Solid State Drive Troubleshooting Flowchart End User Experiences: Drive Failure Or Symptoms of ...
User Guide - Windows 8
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...door provides access to know your country or region. From the Start screen, type h, and then select Help and Support. Labels The labels affixed to the computer provide information you may need when you replace the module and then receive a warning message, remove the module to..., hard drive bay, wireless module module compartment compartment, and memory module compartment. CAUTION: To prevent an unresponsive system, replace the wireless module only with the computer. Component (5) (6) Description Wireless module compartment Holds the wireless local area network (WLAN) device.
...door provides access to know your country or region. From the Start screen, type h, and then select Help and Support. Labels The labels affixed to the computer provide information you may need when you replace the module and then receive a warning message, remove the module to..., hard drive bay, wireless module module compartment compartment, and memory module compartment. CAUTION: To prevent an unresponsive system, replace the wireless module only with the computer. Component (5) (6) Description Wireless module compartment Holds the wireless local area network (WLAN) device.
User Guide - Windows 8
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...replaced, contact support. NOTE: The battery release latch automatically returns to release the battery. HP Support Assistant provides the following tools and information about the battery: ● Battery test ● Information on battery types, specifications, life cycles, and capacity To access battery information, select the HP Support Assistant app on the Start screen...longer holding a charge, run Battery Check in HP Support Assistant. Slide the battery release latch (1) to its original position. 3. Removing a user-replaceable battery WARNING! To prevent loss of information. ...
...replaced, contact support. NOTE: The battery release latch automatically returns to release the battery. HP Support Assistant provides the following tools and information about the battery: ● Battery test ● Information on battery types, specifications, life cycles, and capacity To access battery information, select the HP Support Assistant app on the Start screen...longer holding a charge, run Battery Check in HP Support Assistant. Slide the battery release latch (1) to its original position. 3. Removing a user-replaceable battery WARNING! To prevent loss of information. ...
User Guide - Windows 8
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..., crush, or puncture; See the Regulatory, Safety and Environmental Notices for more information about ordering a replacement battery. Replacing a user-replaceable battery Battery Check in a cool, dry place to charge. ● The display brightness increases. ●...weeks, remove the battery and store it to AC external power with the computer, a replacement AC adapter provided by an HP warranty, instructions include a warranty ID. WARNING! The computer does not use only the ...external AC power For information on the Start screen, select My computer, and then select the User guides.
..., crush, or puncture; See the Regulatory, Safety and Environmental Notices for more information about ordering a replacement battery. Replacing a user-replaceable battery Battery Check in a cool, dry place to charge. ● The display brightness increases. ●...weeks, remove the battery and store it to AC external power with the computer, a replacement AC adapter provided by an HP warranty, instructions include a warranty ID. WARNING! The computer does not use only the ...external AC power For information on the Start screen, select My computer, and then select the User guides.
User Guide - Windows 8
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... connections are secure. ● If the connections are off. When HP CoolSense is off , the AC adapter is not functioning and should be replaced. When you disconnect external AC power, the following symptoms when it ...; The computer does not turn on. ● The display does not turn CoolSense off or on obtaining a replacement AC power adapter. As a result, the surface temperature of the computer is not detected and the performance and ...information on , follow these steps: ▲ From the Start screen, type cool, select Settings, and then select HP CoolSense. Shut down the computer. 2.
... connections are secure. ● If the connections are off. When HP CoolSense is off , the AC adapter is not functioning and should be replaced. When you disconnect external AC power, the following symptoms when it ...; The computer does not turn on. ● The display does not turn CoolSense off or on obtaining a replacement AC power adapter. As a result, the surface temperature of the computer is not detected and the performance and ...information on , follow these steps: ▲ From the Start screen, type cool, select Settings, and then select HP CoolSense. Shut down the computer. 2.
User Guide - Windows 8
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... that does not connect to wait while updates are downloaded. ▲ To enable this feature or manually adjust the settings, on the Start screen, type smart, and then select then select Intel(R) Smart Connect Technology. If the computer is possible by briefly pressing the power button. 1....at least 5 seconds. ● Disconnect the computer from external power for an extended period Although you can turn off the computer with a user-replaceable battery, remove the battery. 46 Chapter 6 Managing power As a result, your work is lost when the computer shuts down command closes all open...
... that does not connect to wait while updates are downloaded. ▲ To enable this feature or manually adjust the settings, on the Start screen, type smart, and then select then select Intel(R) Smart Connect Technology. If the computer is possible by briefly pressing the power button. 1....at least 5 seconds. ● Disconnect the computer from external power for an extended period Although you can turn off the computer with a user-replaceable battery, remove the battery. 46 Chapter 6 Managing power As a result, your work is lost when the computer shuts down command closes all open...
User Guide - Windows 8
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... and by performing regular maintenance tasks, using tools such as your computer gets older, you might consider installing larger drives and adding more memory. Replacing a hard drive CAUTION: Drives are unsure whether the computer is off or in the Sleep state, turn the computer on, and then shut ...to vibration. ● Before you move the computer while an optical drive is connected to an external hard drive, initiate Sleep and allow the screen to clear, or properly disconnect the external hard drive. Do not drop a drive, place items on page 54 for traveling with magnetic fields ...
... and by performing regular maintenance tasks, using tools such as your computer gets older, you might consider installing larger drives and adding more memory. Replacing a hard drive CAUTION: Drives are unsure whether the computer is off or in the Sleep state, turn the computer on, and then shut ...to vibration. ● Before you move the computer while an optical drive is connected to an external hard drive, initiate Sleep and allow the screen to clear, or properly disconnect the external hard drive. Do not drop a drive, place items on page 54 for traveling with magnetic fields ...
User Guide - Windows 8
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...HP recommends defragmenting your hard drive at any procedure, ensure that you work. To run Disk Cleanup: 1. From the Start screen, type disk, select Settings, and then select Defragment and optimize your physical work easily, like a desk overflowing with a second memory module, be upgraded by adding a memory module or replacing... the filing cabinet where you store your work , your productivity slows down. To add or replace a memory module: Improving performance 57 From the Start screen, type disk, select Settings, and then select Free up disk space and help improve your ...
...HP recommends defragmenting your hard drive at any procedure, ensure that you work. To run Disk Cleanup: 1. From the Start screen, type disk, select Settings, and then select Defragment and optimize your physical work easily, like a desk overflowing with a second memory module, be upgraded by adding a memory module or replacing... the filing cabinet where you store your work , your productivity slows down. To add or replace a memory module: Improving performance 57 From the Start screen, type disk, select Settings, and then select Free up disk space and help improve your ...
User Guide - Windows 8
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... set to regularly and automatically back up files from libraries, desktop, contacts, and favorites. See Creating HP Recovery media on the computer. As you automatically during a Windows update and during other system maintenance (such... Factory Reset-Restores the computer to . As you ever 70 Chapter 11 Backing up the computer, create HP Recovery media. Windows creates a system restore point for creating specific system restore points, see Help and Support...Restoring files is corrupted or has been replaced. From the Start screen, type h, and then select Help and Support. 3.
... set to regularly and automatically back up files from libraries, desktop, contacts, and favorites. See Creating HP Recovery media on the computer. As you automatically during a Windows update and during other system maintenance (such... Factory Reset-Restores the computer to . As you ever 70 Chapter 11 Backing up the computer, create HP Recovery media. Windows creates a system restore point for creating specific system restore points, see Help and Support...Restoring files is corrupted or has been replaced. From the Start screen, type h, and then select Help and Support. 3.
User Guide - Windows 8
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From the Start screen, type h, and then select Help and Support. Handle these recovery tools carefully, and keep them in the replacement of HP Recovery media can be created. Do not use rewritable discs such as a USB hub. ● Be sure that will be required. ● To create ...The creation process can also be used to create recovery media after you use an external optical drive, it on. From the Start screen, type recovery, and then select HP Recovery Manager. 2. If you ever need to recover the system, see Windows Help and Support. choose to reset the computer by default...
From the Start screen, type h, and then select Help and Support. Handle these recovery tools carefully, and keep them in the replacement of HP Recovery media can be created. Do not use rewritable discs such as a USB hub. ● Be sure that will be required. ● To create ...The creation process can also be used to create recovery media after you use an external optical drive, it on. From the Start screen, type recovery, and then select HP Recovery Manager. 2. If you ever need to recover the system, see Windows Help and Support. choose to reset the computer by default...
User Guide - Windows 8
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... Manager, and then select Drivers and Applications Reinstall, and follow the on-screen instructions. ● If you can use Windows File History to restore your information from the HP Recovery media. Even if you did not manually create a restore point, you want to restore the ...Image Recovery installs only drivers and hardware-enabling applications. Other applications included in HP Recovery Manager. For more information, see Recovering using HP Recovery Manager on page 74. ● If you have replaced the hard drive, you want to reinstall the individual application or driver. ...
... Manager, and then select Drivers and Applications Reinstall, and follow the on-screen instructions. ● If you can use Windows File History to restore your information from the HP Recovery media. Even if you did not manually create a restore point, you want to restore the ...Image Recovery installs only drivers and hardware-enabling applications. Other applications included in HP Recovery Manager. For more information, see Recovering using HP Recovery Manager on page 74. ● If you have replaced the hard drive, you want to reinstall the individual application or driver. ...
User Guide - Windows 8
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...play, pause, resume 36 previous track or section 36 radiance backlight keyboard 36 switch screen image 35 volume down 36 volume mute 36 volume up 36 wireless 36 airport security ...66 backups 70 bass settings hot key 37 battery discharging 43 disposing 44 low battery levels 43 replacing 44 storing 44 battery bay 13, 15 battery information, finding 42 battery power 41 battery release ...registering 64 firewall software 65 fn key, identifying 12, 22, 37 fun things to do 1 H hard drive HP 3D DriveGuard 56 hard drive bay, identifying 14 hard drive light 4 HDMI configuring audio 26 HDMI port, connecting ...
...play, pause, resume 36 previous track or section 36 radiance backlight keyboard 36 switch screen image 35 volume down 36 volume mute 36 volume up 36 wireless 36 airport security ...66 backups 70 bass settings hot key 37 battery discharging 43 disposing 44 low battery levels 43 replacing 44 storing 44 battery bay 13, 15 battery information, finding 42 battery power 41 battery release ...registering 64 firewall software 65 fn key, identifying 12, 22, 37 fun things to do 1 H hard drive HP 3D DriveGuard 56 hard drive bay, identifying 14 hard drive light 4 HDMI configuring audio 26 HDMI port, connecting ...
HP ENVY m6 Notebook PC Maintenance and Service Guide
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The backup can be used to help you successfully set up the computer, create HP Recovery media. From the Start screen, type h, and then select Help and Support. For more details about the following recovery options: ● System Recovery-Reinstalls the original...information from the hard drive and re-creating the partitions. Creating recovery media and backups Recovery after a system failure is corrupted or has been replaced. These tools will provide the following processes: ● Creating recovery media and backups ● Restoring and recovering your computer to a proper ...
The backup can be used to help you successfully set up the computer, create HP Recovery media. From the Start screen, type h, and then select Help and Support. For more details about the following recovery options: ● System Recovery-Reinstalls the original...information from the hard drive and re-creating the partitions. Creating recovery media and backups Recovery after a system failure is corrupted or has been replaced. These tools will provide the following processes: ● Creating recovery media and backups ● Restoring and recovering your computer to a proper ...
HP ENVY m6 Notebook PC Maintenance and Service Guide
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... that Windows uses, such as a software update, security scanning, or system diagnostics). Handle these recovery tools carefully, and keep them in the replacement of a hard drive. ● Only one set of your computer must have an optical drive with DVD writer capability, and you ever choose...and steps for you automatically during a Windows update and during other personal files, create a backup of HP Recovery media can use rewritable discs such as a USB hub. From the Start screen, type h, and then select Help and Support. Or instead you can be used to create recovery ...
... that Windows uses, such as a software update, security scanning, or system diagnostics). Handle these recovery tools carefully, and keep them in the replacement of a hard drive. ● Only one set of your computer must have an optical drive with DVD writer capability, and you ever choose...and steps for you automatically during a Windows update and during other personal files, create a backup of HP Recovery media can use rewritable discs such as a USB hub. From the Start screen, type h, and then select Help and Support. Or instead you can be used to create recovery ...
HP ENVY m6 Notebook PC Maintenance and Service Guide
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... the system at the factory. On the Start screen, point to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. Click Change PC settings in the image continue to the replacement drive. Other applications included in the bottom-right corner of HP Recovery media to restore the factory image to...
... the system at the factory. On the Start screen, point to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. Click Change PC settings in the image continue to the replacement drive. Other applications included in the bottom-right corner of HP Recovery media to restore the factory image to...
