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Start Here - Page 5
... recovery information For details about your country. Select Drivers & Downloads, and then follow the on-screen instructions.
1 Go to http://www.hp.com/ support, and select your computer hardware and software, see the User Guide. 1 Introducing Windows 10
This guide describes new Windows® 10 features, which may update some of the information provided with your computer.
User Guide - Page 9
... your computer and information ...39 Using passwords ...39 Setting Windows passwords ...39 Setting Setup Utility (BIOS) passwords 40 Using Windows Hello (select products only) ...41 Using Internet security software ...41 Using antivirus software ...41 Using firewall software ...41 Installing software updates ...42 Using HP Device as a Service (select products only 42 Securing your wireless...
User Guide - Page 28
...over a wireless wide area network (WWAN), a much larger area. Mobile network operators install base stations (similar to cell phone towers) throughout large geographic areas, effectively providing ... HP Mobile Broadband Module-Gives you go. But even at the factory.
This chapter will help you to set up a connection or network, connect to a network, and diagnose and repair network problems. ...
User Guide - Page 45
... a battery ● When installing or updating system software ● When updating the system BIOS ● When writing information to external power with the computer, a replacement AC adapter provided by pressing the power button. WARNING! Connect the computer to external power under any of the following to the computer and to the Setup Instructions poster provided in...
User Guide - Page 52
... your administrator password, you cannot access Setup Utility (BIOS).
● Must be entered each time you turn on or restart the computer.
● If you forget your power-on password, you must then press enter. To set, change, or delete an administrator or power-on or restart the computer. Turn on -screen instructions. To save...
User Guide - Page 54
... you receive an alert. Using HP Device as a Service (select products only)
HP DaaS is blocked. Installing software updates
HP, Windows, and third-party software installed on your computer and information To protect the computer from security breaches and computer viruses, install all data sent to and from Microsoft as soon as you set of user-defined security criteria...
User Guide - Page 56
Do not download or install a BIOS update while the computer is running on -screen instructions. 4. During the download and installation, follow these steps: a. Select Updates, and then select Check for updates and messages. 3. Follow the on battery power, docked in the taskbar search box, and then select the HP Support Assistant app.
- At the download area, follow these steps...
User Guide - Page 58
... name or number, follow these steps: 1.
Service Center page displays, with your computer or USB flash drive. Contact support, and provide the Failure ID code.
46 Chapter 10 Using HP PC Hardware Diagnostics In the Diagnostics section, select Download, and then follow the on-screen instructions to select the
specific Windows diagnostics version to be necessary...
User Guide - Page 76
... serial number, computer 14 service labels, locating 14 Setup Utility (BIOS) passwords 40 shipping the computer 37 shutdown 30 Sleep
exiting 29 initiating 29 Sleep and Hibernation, initiating 29 slots memory card reader 6 software Disk Cleanup 35 Disk Defragmenter 35 locating 3 software installed locating 3 software updates, installing 42 sound. See audio sound settings, using 21 speaker volume...
Maintenance and Service Guide - Page 24
...Item (1) (2) (3)
Description Model description Serial number (s/n) Part number/Product number (p/n)
(4)
Warranty period
Function
This is unique to each product.
This number provides specific information about the product's hardware components. The part number helps a service technician to locate documents, drivers, and support for the computer.
16 Chapter 3 Illustrated parts catalog This...
Maintenance and Service Guide - Page 64
... to an optional power source. Follow any software updates, especially system BIOS updates. 1. Click your hard drive where the BIOS update is downloaded. Double-click the file that appear on -screen instructions to download your hard drive.
56 Chapter 6 Using Setup Utility (BIOS) BIOS installation procedures vary. Type support in an optional docking device, or connected to...
Maintenance and Service Guide - Page 79
...spare part number 18, 54 power cord set requirements 67 spare part ...serviceability 5 video 3 wireless 3 product name 1
R recover
options 63 recovery
discs 62, 64 HP Recovery Manager 63 media 64 starting 64 supported discs 62 system 63 USB flash drive 64 using HP Recovery media 62 recovery media creating 61 creating using HP Recovery
Manager 62 recovery partition
removing 66 removal/replacement...
Maintenance and Service Guide - Page 22
...warranty period for the computer. The part number helps a service technician to locate documents, drivers, and support for the computer.
14 Chapter 3 Illustrated parts catalog
This number provides specific information about the product's hardware components.
Item (1) (2) (3)
Description Model description Serial number (s/n) Part number/Product number (p/n)
(4)
Warranty period
Function...
Maintenance and Service Guide - Page 60
... you are ready to install the update. Follow any instructions that appear on your selection to the hard drive. BIOS installation procedures vary. If no instructions appear, follow these steps: a. The hard drive designation is connected to reliable external power using the AC adapter. During the download and installation, follow these steps: 1. Type support in the taskbar...
Maintenance and Service Guide - Page 75
... slot 10 security, product description 2 sensors, product description 2 service tag 14 serviceability, product description 3 slots
memory card reader 12 security cable 10 solid-state drive product description 1 removal 34 spare part number 16, 34 speaker components 8 speakers location 8 removal 36 spare part number 16, 36 specifications 55 supported discs, recovery 58 system board removal 39 spare...
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