Getting Started
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Refer to restart the computer. If the system remains in suspend mode, shut down , unplug the power cord, wait a few seconds, then 12 www.hp.com Getting Started The flashing lights are plugged into a working electrical outlet. ■ Check to see that the voltage select switch (some models) is set ... of the computer to see if it is on. ■ Check the power LED on the keyboard or pressing the power button. If the system beeps, then the keyboard should be operating correctly. ■ Check all cable connections for your region (115V or 230V). ■ Check to see that the computer...
Refer to restart the computer. If the system remains in suspend mode, shut down , unplug the power cord, wait a few seconds, then 12 www.hp.com Getting Started The flashing lights are plugged into a working electrical outlet. ■ Check to see that the voltage select switch (some models) is set ... of the computer to see if it is on. ■ Check the power LED on the keyboard or pressing the power button. If the system beeps, then the keyboard should be operating correctly. ■ Check all cable connections for your region (115V or 230V). ■ Check to see that the computer...
Getting Started
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...thermal protection activated: A fan may not occur on all models for five iterations, then stop. Getting Started www.hp.com 17 Ensure that the fan assembly is resolved. ✎ Beeps may be blocked or not turning. If fan is plugged in and seated properly, but is running. Reseat processor...Computer powered off automatically and the Power LED flashes Red two times, once every second, followed by a two second pause, and the computer beeps two times. The beeps continue for this activity. Leave a 4-inch (10.2-cm) clearance at the back of unit and above the monitor to the processor. ...
...thermal protection activated: A fan may not occur on all models for five iterations, then stop. Getting Started www.hp.com 17 Ensure that the fan assembly is resolved. ✎ Beeps may be blocked or not turning. If fan is plugged in and seated properly, but is running. Reseat processor...Computer powered off automatically and the Power LED flashes Red two times, once every second, followed by a two second pause, and the computer beeps two times. The beeps continue for this activity. Leave a 4-inch (10.2-cm) clearance at the back of unit and above the monitor to the processor. ...
Getting Started
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... five times, once every second, followed by a two second pause, and the computer beeps five times. Replace DIMMs one at a time to verify the proper installation. 2. Getting Started www.hp.com 21 The LED flashes continue until the problem is bad. 1. Memory is installed incorrectly...resolved. Use Windows XP Device Manager to deselect the automatic settings for five iterations, then stop. The beeps continue for the board and choose a basic configuration that came with HP memory. 4. Review the documentation that does not cause a resource conflict. If you are using the ...
... five times, once every second, followed by a two second pause, and the computer beeps five times. Replace DIMMs one at a time to verify the proper installation. 2. Getting Started www.hp.com 21 The LED flashes continue until the problem is bad. 1. Memory is installed incorrectly...resolved. Use Windows XP Device Manager to deselect the automatic settings for five iterations, then stop. The beeps continue for the board and choose a basic configuration that came with HP memory. 4. Review the documentation that does not cause a resource conflict. If you are using the ...
Getting Started
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Replace the system board. The LED flashes continue until the problem is bad. Replace the system board. 22 www.hp.com Getting Started The beeps continue for five iterations, then stop . For systems with integrated graphics, replace the system board. Replace the graphics card.... with a graphics card: 1. Power LED flashes Red ten times, once every second, followed by a two second pause, and the computer beeps six times. Reseat the graphics card. Getting Started Solving Hardware Installation Problems (Continued) Problem Cause Solution Power LED flashes Red six times, once...
Replace the system board. The LED flashes continue until the problem is bad. Replace the system board. 22 www.hp.com Getting Started The beeps continue for five iterations, then stop . For systems with integrated graphics, replace the system board. Replace the graphics card.... with a graphics card: 1. Power LED flashes Red ten times, once every second, followed by a two second pause, and the computer beeps six times. Reseat the graphics card. Getting Started Solving Hardware Installation Problems (Continued) Problem Cause Solution Power LED flashes Red six times, once...
Getting Started
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None Green Power LED flashes every two seconds. Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action Green Power LED None On. None required. Press any key or move the mouse to determine the front panel LED codes. ✎ ... following table are listed in the order in Suspend to RAM mode (only on . None Computer in which they should be performed. Getting Started www.hp.com 23 Computer on some models) or normal Suspend mode. Getting Started Interpreting Diagnostic Lights and Audible Codes This section covers the front panel LED...
None Green Power LED flashes every two seconds. Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action Green Power LED None On. None required. Press any key or move the mouse to determine the front panel LED codes. ✎ ... following table are listed in the order in Suspend to RAM mode (only on . None Computer in which they should be performed. Getting Started www.hp.com 23 Computer on some models) or normal Suspend mode. Getting Started Interpreting Diagnostic Lights and Audible Codes This section covers the front panel LED...
Getting Started
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... be blocked or not turning. Ensure that the fan assembly is plugged onto the system board header. The beeps continue for this activity. Ensure the fan is running. Leave a 4-inch (10.2-cm) clearance at the back of unit and above the monitor to the ... to permit required airflow. 2. OR The heatsink/fan assembly is not spinning, then replace processor fan. 4. Contact an authorized reseller or service provider. 24 www.hp.com Getting Started Processor thermal protection activated: A fan may not occur on all models for five iterations, then stop.
... be blocked or not turning. Ensure that the fan assembly is plugged onto the system board header. The beeps continue for this activity. Ensure the fan is running. Leave a 4-inch (10.2-cm) clearance at the back of unit and above the monitor to the ... to permit required airflow. 2. OR The heatsink/fan assembly is not spinning, then replace processor fan. 4. Contact an authorized reseller or service provider. 24 www.hp.com Getting Started Processor thermal protection activated: A fan may not occur on all models for five iterations, then stop.
Getting Started
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The LED flashes continue until the problem is not seated properly or not installed (not an indicator of bad processor). 1. Processor is resolved. ✎ Beeps may not occur on all models for five iterations, then stop. Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action Red Power LED 3 flashes three times, once every second, followed by a two second pause. Reseat the processor. Check to see that the processor is present. 2. The beeps continue for this activity. Getting Started www.hp.com 25
The LED flashes continue until the problem is not seated properly or not installed (not an indicator of bad processor). 1. Processor is resolved. ✎ Beeps may not occur on all models for five iterations, then stop. Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action Red Power LED 3 flashes three times, once every second, followed by a two second pause. Reseat the processor. Check to see that the processor is present. 2. The beeps continue for this activity. Getting Started www.hp.com 25
Getting Started
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...ensure the 4-wire power supply cable is overloaded). 1. Replace the system board. 26 www.hp.com Getting Started Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action Red Power LED 4 flashes four times, once every second, followed by... removing ALL attached devices (such as hard, diskette, or optical drives, and expansion cards). The beeps continue for this procedure until the problem is resolved. ✎ Beeps may not occur on all devices are functioning properly. 3. Power on the system board. 2. Power ...
...ensure the 4-wire power supply cable is overloaded). 1. Replace the system board. 26 www.hp.com Getting Started Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action Red Power LED 4 flashes four times, once every second, followed by... removing ALL attached devices (such as hard, diskette, or optical drives, and expansion cards). The beeps continue for this procedure until the problem is resolved. ✎ Beeps may not occur on all devices are functioning properly. 3. Power on the system board. 2. Power ...
Getting Started
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...time to isolate the faulty module. 3. The LED flashes continue until the problem is resolved. Replace the system board. The beeps continue for five iterations, then stop . Reseat the graphics card. Replace third-party memory with integrated graphics, replace the system .... 4. Getting Started www.hp.com 27 For systems with a graphics card: 1. Power on the system. 2. Pre-video memory error 1. Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action Red Power LED 5 flashes five times, once every second,...
...time to isolate the faulty module. 3. The LED flashes continue until the problem is resolved. Replace the system board. The beeps continue for five iterations, then stop . Reseat the graphics card. Replace third-party memory with integrated graphics, replace the system .... 4. Getting Started www.hp.com 27 For systems with a graphics card: 1. Power on the system. 2. Pre-video memory error 1. Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action Red Power LED 5 flashes five times, once every second,...
Getting Started
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... using a ROMPaq diskette. Replace the system board. Replace the system board. 28 www.hp.com Getting Started Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action Red Power LED 7 flashes seven times, once every second, followed by... continue until the problem is resolved. Invalid ROM based on the Documentation CD. 2. The beeps continue for five iterations, then stop . See the "ROM Flash" section of the Desktop Management Guide on bad checksum. 1. The LED flashes continue until the problem is resolved.
... using a ROMPaq diskette. Replace the system board. Replace the system board. 28 www.hp.com Getting Started Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action Red Power LED 7 flashes seven times, once every second, followed by... continue until the problem is resolved. Invalid ROM based on the Documentation CD. 2. The beeps continue for five iterations, then stop . See the "ROM Flash" section of the Desktop Management Guide on bad checksum. 1. The LED flashes continue until the problem is resolved.
Getting Started
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...resolved. Once a bad card is unable to boot. 1. Getting Started www.hp.com 29 Replace the system board. The beeps continue for five iterations, then stop . Replace the processor. The beeps continue for five iterations, then stop . Check that the voltage selector, located... card. 1. The LED flashes continue until the problem is resolved. ✎ Beeps may not occur on your region. 2. Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action Red Power LED 9 flashes nine times, once every second, ...
...resolved. Once a bad card is unable to boot. 1. Getting Started www.hp.com 29 Replace the system board. The beeps continue for five iterations, then stop . Replace the processor. The beeps continue for five iterations, then stop . Check that the voltage selector, located... card. 1. The LED flashes continue until the problem is resolved. ✎ Beeps may not occur on your region. 2. Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action Red Power LED 9 flashes nine times, once every second, ...
Getting Started
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Press and hold the power button for less than 4 seconds. Replace the system board. 30 www.hp.com Getting Started Remove the expansion cards one at a time until the 5 V_aux light on the system board turns on the rear of the power ... LED turns green, then: 1. Proper voltage setting depends on and LEDs are not flashing. Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action System does not power on your region. 2. None System unable to the appropriate voltage.
Press and hold the power button for less than 4 seconds. Replace the system board. 30 www.hp.com Getting Started Remove the expansion cards one at a time until the 5 V_aux light on the system board turns on the rear of the power ... LED turns green, then: 1. Proper voltage setting depends on and LEDs are not flashing. Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action System does not power on your region. 2. None System unable to the appropriate voltage.
Getting Started
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... 5V_aux light on the system board is plugged into a working AC outlet. 2. Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action System does not power on and LEDs are properly connected to the system board. 4. Check that the unit is not turned ...on . Replace the system board. Check to the system board. 3. Getting Started www.hp.com 31 Check that both power supply cables are not flashing. (continued) OR Press and hold the power button for less than 4 seconds. If...
... 5V_aux light on the system board is plugged into a working AC outlet. 2. Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action System does not power on and LEDs are properly connected to the system board. 4. Check that the unit is not turned ...on . Replace the system board. Check to the system board. 3. Getting Started www.hp.com 31 Check that both power supply cables are not flashing. (continued) OR Press and hold the power button for less than 4 seconds. If...
Getting Started - Business Desktops - Enhanced for Accessibility
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...on and the green monitor light is on. ■ Check the power LED on the keyboard or pressing the power button. If the system beeps, then the keyboard should be operating correctly. ■ Check all cable connections for at least four seconds then press the power button again ..."Interpreting Diagnostic Lights and Audible Codes" on page 23 in suspend mode, shut down , unplug the power cord, wait a few seconds, then 12 www.hp.com Getting Started Refer to restart the computer. If the system remains in this guide for your region (115V or 230V). ■ Check...
...on and the green monitor light is on. ■ Check the power LED on the keyboard or pressing the power button. If the system beeps, then the keyboard should be operating correctly. ■ Check all cable connections for at least four seconds then press the power button again ..."Interpreting Diagnostic Lights and Audible Codes" on page 23 in suspend mode, shut down , unplug the power cord, wait a few seconds, then 12 www.hp.com Getting Started Refer to restart the computer. If the system remains in this guide for your region (115V or 230V). ■ Check...
Getting Started - Business Desktops - Enhanced for Accessibility
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...permit required airflow. 2. Reseat processor heatsink and verify that the computer air vents are not blocked and the processor cooling fan is resolved. ✎ Beeps may be blocked or not turning. If the processor fan is not spinning, make sure the fan's cable is properly attached. 5. The LED ... button, and see if the processor fan spins. Ensure that the fan assembly is plugged onto the system board header. Getting Started www.hp.com 17 If fan is plugged in and seated properly, but is not spinning, then replace the processor fan. 4. The beeps continue for this activity.
...permit required airflow. 2. Reseat processor heatsink and verify that the computer air vents are not blocked and the processor cooling fan is resolved. ✎ Beeps may be blocked or not turning. If the processor fan is not spinning, make sure the fan's cable is properly attached. 5. The LED ... button, and see if the processor fan spins. Ensure that the fan assembly is plugged onto the system board header. Getting Started www.hp.com 17 If fan is plugged in and seated properly, but is not spinning, then replace the processor fan. 4. The beeps continue for this activity.
Getting Started - Business Desktops - Enhanced for Accessibility
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... 21 Replace third-party memory with the system to verify the proper installation. 2. Computer will not start. The beeps continue for the board and choose a basic configuration that came with HP memory. 4. Use Windows XP Device Manager to determine possible causes. 3. You can also use Computer Setup to reconfigure or disable devices...
... 21 Replace third-party memory with the system to verify the proper installation. 2. Computer will not start. The beeps continue for the board and choose a basic configuration that came with HP memory. 4. Use Windows XP Device Manager to determine possible causes. 3. You can also use Computer Setup to reconfigure or disable devices...
Getting Started - Business Desktops - Enhanced for Accessibility
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... each option card by removing the cards one at time (if multiple cards), then power on the system. 2. The beeps continue for five iterations, then stop . Replace the system board. 22 www.hp.com Getting Started For systems with integrated graphics, replace the system board. Replace the graphics card. 3. Power LED flashes...
... each option card by removing the cards one at time (if multiple cards), then power on the system. 2. The beeps continue for five iterations, then stop . Replace the system board. 22 www.hp.com Getting Started For systems with integrated graphics, replace the system board. Replace the graphics card. 3. Power LED flashes...
Getting Started - Business Desktops - Enhanced for Accessibility
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Computer on some models) or normal Suspend mode. None Computer in which they should be performed. Getting Started www.hp.com 23 None Green Power LED flashes every two seconds. Press any key or move the mouse to RAM mode (only on . None required. Getting ... actions in the following table are listed in the order in Suspend to wake the computer. Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action Green Power LED None On.
Computer on some models) or normal Suspend mode. None Computer in which they should be performed. Getting Started www.hp.com 23 None Green Power LED flashes every two seconds. Press any key or move the mouse to RAM mode (only on . None required. Getting ... actions in the following table are listed in the order in Suspend to wake the computer. Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action Green Power LED None On.
Getting Started - Business Desktops - Enhanced for Accessibility
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... Reseat processor heatsink and verify that the computer air vents are not blocked and the processor cooling fan is properly attached. 5. The beeps continue for this activity. Processor thermal protection activated: A fan may not occur on all models for five iterations, then stop. If...cable is fully/properly seated or installed. 3. Contact an authorized reseller or service provider. 24 www.hp.com Getting Started The LED flashes continue until the problem is resolved. ✎ Beeps may be blocked or not turning. Ensure the fan is plugged onto the system board header. ...
... Reseat processor heatsink and verify that the computer air vents are not blocked and the processor cooling fan is properly attached. 5. The beeps continue for this activity. Processor thermal protection activated: A fan may not occur on all models for five iterations, then stop. If...cable is fully/properly seated or installed. 3. Contact an authorized reseller or service provider. 24 www.hp.com Getting Started The LED flashes continue until the problem is resolved. ✎ Beeps may be blocked or not turning. Ensure the fan is plugged onto the system board header. ...
Getting Started - Business Desktops - Enhanced for Accessibility
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Processor is resolved. ✎ Beeps may not occur on all models for five iterations, then stop. The beeps continue for this activity. Getting Started www.hp.com 25 The LED flashes continue until the problem is not seated properly or not installed (not an indicator of bad processor). 1. Reseat the processor. Check to see that the processor is present. 2. Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action Red Power LED 3 flashes three times, once every second, followed by a two second pause.
Processor is resolved. ✎ Beeps may not occur on all models for five iterations, then stop. The beeps continue for this activity. Getting Started www.hp.com 25 The LED flashes continue until the problem is not seated properly or not installed (not an indicator of bad processor). 1. Reseat the processor. Check to see that the processor is present. 2. Getting Started Diagnostic Front Panel LEDs and Audible Codes Activity Possible Beeps Cause Recommended Action Red Power LED 3 flashes three times, once every second, followed by a two second pause.
