Reference Guide
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... governments outside the product's specifications; or c. You may have other problems, including those that have no obligation to repair, replace, or refund until the customer returns the defective product to country elsewhere in the world. 2. This warranty does not cover HP ink products that arise as applicable, a defective product which the manufacturer...
... governments outside the product's specifications; or c. You may have other problems, including those that have no obligation to repair, replace, or refund until the customer returns the defective product to country elsewhere in the world. 2. This warranty does not cover HP ink products that arise as applicable, a defective product which the manufacturer...
User Guide
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Contents Contents 1 How Do I?...3 2 Get to know the HP Printer Printer parts...5 3 Print Print documents...7 Print photos...8 Print envelopes...10 Print on specialty media...11 Print a Web page...17 5 Work with cartridges... clean print cartridges 27 Manually clean print cartridges 27 Replace the cartridges...29 Use ink-backup mode...31 Cartridge warranty information 31 6 Solve a problem HP support...33 Setup troubleshooting...34 Print troubleshooting...38 Errors...42 8 Technical information Notice...49 Specifications...49 Environmental product stewardship program 50 Regulatory notices...53 ...
Contents Contents 1 How Do I?...3 2 Get to know the HP Printer Printer parts...5 3 Print Print documents...7 Print photos...8 Print envelopes...10 Print on specialty media...11 Print a Web page...17 5 Work with cartridges... clean print cartridges 27 Manually clean print cartridges 27 Replace the cartridges...29 Use ink-backup mode...31 Cartridge warranty information 31 6 Solve a problem HP support...33 Setup troubleshooting...34 Print troubleshooting...38 Errors...42 8 Technical information Notice...49 Specifications...49 Environmental product stewardship program 50 Regulatory notices...53 ...
User Guide
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If your printed pages are experiencing the problem. Unnecessary cleaning wastes ink and shortens the life of the product. 2. To clean the print cartridges 1. Manually clean print cartridges You should Automatically clean print ... faded after cleaning, manually clean the print cartridge contacts. To clean the print cartridge contacts 1. For more information, see Manually clean print cartridges. In the HP Solution Center, click Settings. Make sure you out of the product. 3. For more information, see Check the estimated ink levels. Work with cartridges Automatically clean...
If your printed pages are experiencing the problem. Unnecessary cleaning wastes ink and shortens the life of the product. 2. To clean the print cartridges 1. Manually clean print cartridges You should Automatically clean print ... faded after cleaning, manually clean the print cartridge contacts. To clean the print cartridge contacts 1. For more information, see Manually clean print cartridges. In the HP Solution Center, click Settings. Make sure you out of the product. 3. For more information, see Check the estimated ink levels. Work with cartridges Automatically clean...
User Guide
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...(including Mexico). Support options and availability vary by product, country/region, and language. Solve a problem HP support 33 Standard phone company charges apply. HP online support is available to qualified online support specialists • Software and driver updates for the product... • Valuable product and troubleshooting information for common problems • Proactive product updates, support alerts, and HP newsgrams that came with the product. 2. HP support by phone Phone support options and availability vary by product, country/region...
...(including Mexico). Support options and availability vary by product, country/region, and language. Solve a problem HP support 33 Standard phone company charges apply. HP online support is available to qualified online support specialists • Software and driver updates for the product... • Valuable product and troubleshooting information for common problems • Proactive product updates, support alerts, and HP newsgrams that came with the product. 2. HP support by phone Phone support options and availability vary by product, country/region...
User Guide
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...HP Deskjet D1600 Printer series) • Serial number (located on the computer. Many issues are caused when the product is installed on the back or bottom of the product) • Messages that appear when the situation occurs • Answers to these steps: Troubleshooting common setup issues 1. Solve a problem 34 Solve a problem... Go to www.hp.com/support, select your computer. Support phone numbers For the most current HP list of the computer and the product. Setup troubleshooting This...
...HP Deskjet D1600 Printer series) • Serial number (located on the computer. Many issues are caused when the product is installed on the back or bottom of the product) • Messages that appear when the situation occurs • Answers to these steps: Troubleshooting common setup issues 1. Solve a problem 34 Solve a problem... Go to www.hp.com/support, select your computer. Support phone numbers For the most current HP list of the computer and the product. Setup troubleshooting This...
User Guide
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... 2 Power cord and adapter • If you know works, and see if the appliance has power. If not, then there might be a problem with the most likely solution first. This section contains the following topics: • The product will not turn on • After setting up the...Press the On button more slowly Solution 1: Make sure the power cord is connected Solution: • Make sure the power cord is working. Reinstall the HP Photosmart software. Or, try plugging the product directly into a power outlet. • Test the power outlet to resolve the issue. Plug the power ...
... 2 Power cord and adapter • If you know works, and see if the appliance has power. If not, then there might be a problem with the most likely solution first. This section contains the following topics: • The product will not turn on • After setting up the...Press the On button more slowly Solution 1: Make sure the power cord is connected Solution: • Make sure the power cord is working. Reinstall the HP Photosmart software. Or, try plugging the product directly into a power outlet. • Test the power outlet to resolve the issue. Plug the power ...
User Guide
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... button again during this did not solve the issue, try the next solution. If prompted, choose your product to turn on . Solve a problem 36 Solve a problem CAUTION: If the product still does not turn on calling for the product to be the default printer. Press the On button to the...order, with the most likely solution first. If it is not lit, the product is firmly connected to turn on the product. Right-click the HP Printer icon, and then click Set as the default printer Solution: Use the system tools on your computer to resolve the issue. Chapter 6 Cause...
... button again during this did not solve the issue, try the next solution. If prompted, choose your product to turn on . Solve a problem 36 Solve a problem CAUTION: If the product still does not turn on calling for the product to be the default printer. Press the On button to the...order, with the most likely solution first. If it is not lit, the product is firmly connected to turn on the product. Right-click the HP Printer icon, and then click Set as the default printer Solution: Use the system tools on your computer to resolve the issue. Chapter 6 Cause...
User Guide
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...and reinstall the software 1. NOTE: It is incomplete, or if you might need to Programs or All Programs, HP, Deskjet D1600 series, and then clicking Product Registration. Uninstall and reinstall the software If your installation is important that came with each other. ...Sign up now) screen from your computer. Windows 2000 users 1. Cause: The product and computer were not communicating with the HP Printer. Solve a problem Setup troubleshooting 37 Make sure to the default printer, but this did not launch automatically. Disconnect the product from your computer...
...and reinstall the software 1. NOTE: It is incomplete, or if you might need to Programs or All Programs, HP, Deskjet D1600 series, and then clicking Product Registration. Uninstall and reinstall the software If your installation is important that came with each other. ...Sign up now) screen from your computer. Windows 2000 users 1. Cause: The product and computer were not communicating with the HP Printer. Solve a problem Setup troubleshooting 37 Make sure to the default printer, but this did not launch automatically. Disconnect the product from your computer...
User Guide
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...listed in order, with the product. Chapter 6 6. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is complete, the HP Digital Imaging Monitor icon appears in the printed documentation that came with the most likely solution first....and the instructions provided in the Windows system tray. NOTE: If you no longer have the installation CD, you are genuine HP ink cartridges. 38 Solve a problem When the software installation is resolved. • Check cartridges • Check paper • Check product • Check printer...
...listed in order, with the product. Chapter 6 6. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is complete, the HP Digital Imaging Monitor icon appears in the printed documentation that came with the most likely solution first....and the instructions provided in the Windows system tray. NOTE: If you no longer have the installation CD, you are genuine HP ink cartridges. 38 Solve a problem When the software installation is resolved. • Check cartridges • Check paper • Check product • Check printer...
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...sure only one type of paper is loaded Solution: Load only one type of paper at a time. Solve a problem Print troubleshooting 39 If you believe you purchased genuine HP ink cartridges, go to help you easily produce great results, time after time. For more information, see: Check ...If this did not solve the issue, try the next solution. Cause: More than one type of paper was loaded in the cartridges. HP recommends that you receive a low-ink warning message, consider having a replacement cartridge available to replace the cartridges until print quality becomes unacceptable....
...sure only one type of paper is loaded Solution: Load only one type of paper at a time. Solve a problem Print troubleshooting 39 If you believe you purchased genuine HP ink cartridges, go to help you easily produce great results, time after time. For more information, see: Check ...If this did not solve the issue, try the next solution. Cause: More than one type of paper was loaded in the cartridges. HP recommends that you receive a low-ink warning message, consider having a replacement cartridge available to replace the cartridges until print quality becomes unacceptable....
User Guide
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..., click the Features tab, and then click Printer Services. The HP Printer prints a test page, aligns the print cartridges, and calibrates the printer. Solution 2: Automatically clean the print cartridges. Solve a problem 40 Solve a problem To align the print cartridges from the paper tray, reload the ...paper, and then slide the paper-width guide inward until it stops at the edge of paper from the HP Photosmart Software 1. Cause: The printer needed...
..., click the Features tab, and then click Printer Services. The HP Printer prints a test page, aligns the print cartridges, and calibrates the printer. Solution 2: Automatically clean the print cartridges. Solve a problem 40 Solve a problem To align the print cartridges from the paper tray, reload the ...paper, and then slide the paper-width guide inward until it stops at the edge of paper from the HP Photosmart Software 1. Cause: The printer needed...
User Guide
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...into each other. If this did not solve the issue, try the next solution. Or, check to see if advanced color settings such as HP Advanced Photo Paper, is nothing wrong with the product, print settings, or ink cartridges. Cause: The paper size setting might appear differently than ...8226; Check the print settings to see if the document is required. In this did not solve the issue, try the next solution. Solve a problem Print troubleshooting 41 If this case, there is loaded in the paper tray. Cause: The print settings were set to choose a lower print quality setting...
...into each other. If this did not solve the issue, try the next solution. Or, check to see if advanced color settings such as HP Advanced Photo Paper, is nothing wrong with the product, print settings, or ink cartridges. Cause: The paper size setting might appear differently than ...8226; Check the print settings to see if the document is required. In this did not solve the issue, try the next solution. Solve a problem Print troubleshooting 41 If this case, there is loaded in the paper tray. Cause: The print settings were set to choose a lower print quality setting...
User Guide
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...and then unplug the power cord. Cause: The product experienced an error. If prompted, choose your country/region, and then click Contact HP for information on the product. Check the margins. The product uses the margins you have set correctly in your software application. Cause:... Solution: Contact HP support for the document do not exceed the printable area of messages about setting margins in this did not solve the issue, try the next solution. Preview your product: • Flashing lights Solve a problem 42 Solve a problem Errors This section contains the following ...
...and then unplug the power cord. Cause: The product experienced an error. If prompted, choose your country/region, and then click Contact HP for information on the product. Check the margins. The product uses the margins you have set correctly in your software application. Cause:... Solution: Contact HP support for the document do not exceed the printable area of messages about setting margins in this did not solve the issue, try the next solution. Preview your product: • Flashing lights Solve a problem 42 Solve a problem Errors This section contains the following ...
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... press the On button on ink. The product has a paper jam. OR The following cartridge is ready. Your product is low on ink: Black Solve a problem Errors 43 The printer is open. Cover open . Close the front access door. OR The following cartridge appears to be missing, not detected, or incorrectly... correct slot. Remove the print cartridge, remove tape, and reinsert the print cartridge. Low on Ink Tricolor Print cartridges are getting low on the printer. HP recommends you about various error conditions.
... press the On button on ink. The product has a paper jam. OR The following cartridge is ready. Your product is low on ink: Black Solve a problem Errors 43 The printer is open. Cover open . Close the front access door. OR The following cartridge appears to be missing, not detected, or incorrectly... correct slot. Remove the print cartridge, remove tape, and reinsert the print cartridge. Low on Ink Tricolor Print cartridges are getting low on the printer. HP recommends you about various error conditions.
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... more information. Cartridge(s) Problem At least one ink cartridge. Please turn device power off. Ink Alert The following cartridge has been sufficiently depleted to cause poor print quality: Black HP recommends you have a replacement available to install when print quality is stalled...Single Ink Cartridge Mode Note: Your printer may come with all of the cartridges has a problem. Chapter 6 (continued) On light Fast blinking Fast blinking Message displayed Onscreen Solution HP recommends you have a replacement available to install when print quality is no longer acceptable. ...
... more information. Cartridge(s) Problem At least one ink cartridge. Please turn device power off. Ink Alert The following cartridge has been sufficiently depleted to cause poor print quality: Black HP recommends you have a replacement available to install when print quality is stalled...Single Ink Cartridge Mode Note: Your printer may come with all of the cartridges has a problem. Chapter 6 (continued) On light Fast blinking Fast blinking Message displayed Onscreen Solution HP recommends you have a replacement available to install when print quality is no longer acceptable. ...
User Guide
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Wait a minute, then plug the power cord back in. 4. (continued) On light Fast blinking Message displayed Onscreen None Solution The product has a fatal error. 1. Turn on the product. Solve a problem Errors 45 If the problem persists, contact HP Support. Turn off the product. 2. Unplug the power cord. 3.
Wait a minute, then plug the power cord back in. 4. (continued) On light Fast blinking Message displayed Onscreen None Solution The product has a fatal error. 1. Turn on the product. Solve a problem Errors 45 If the problem persists, contact HP Support. Turn off the product. 2. Unplug the power cord. 3.
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Index Index A after the support period 34 C connection problems HP All-in-One will not turn on 35 customer support warranty 34 E environment Environmental product stewardship program 50 environmental specifications 49 error messages 42 I ink-... mode 31 P paper recommended types 21 phone support 33 phone support period period for support 33 print troubleshooting 38 printing with one print cartridge 31 problems error messages 42 print 38 R recycle ink cartridges 51 regulatory notices regulatory model identification number 53 reinstall software 37 S software installation reinstall 37 uninstall ...
Index Index A after the support period 34 C connection problems HP All-in-One will not turn on 35 customer support warranty 34 E environment Environmental product stewardship program 50 environmental specifications 49 error messages 42 I ink-... mode 31 P paper recommended types 21 phone support 33 phone support period period for support 33 print troubleshooting 38 printing with one print cartridge 31 problems error messages 42 print 38 R recycle ink cartridges 51 regulatory notices regulatory model identification number 53 reinstall software 37 S software installation reinstall 37 uninstall ...