Quick Setup and Getting Started Guide
Page 13
...for input during tests that require your interaction. There are displayed when testing is fully tested. Miscellaneous-Shows HP Insight Diagnostics version information, computer configuration memory (CMOS) information, system board data, and system management BIOS data. Input Devices-Shows information about the... computer parallel (LPT) and serial (COM) port settings, plus internal speaker and PCI bus information. This list includes all memory in either Unattended or Interactive mode. ● Complete Test-Provides a predetermined script where each test type, there are three ...
...for input during tests that require your interaction. There are displayed when testing is fully tested. Miscellaneous-Shows HP Insight Diagnostics version information, computer configuration memory (CMOS) information, system board data, and system management BIOS data. Input Devices-Shows information about the... computer parallel (LPT) and serial (COM) port settings, plus internal speaker and PCI bus information. This list includes all memory in either Unattended or Interactive mode. ● Complete Test-Provides a predetermined script where each test type, there are three ...
Quick Setup and Getting Started Guide
Page 25
... play board may not automatically configure when added if the default configuration conflicts with other devices. connected and that the device is not seated or connected properly. USB ports on . Ensure that pins in the cable or connector are disabled in the connector are using the correct memory modules and to resolve the...
... play board may not automatically configure when added if the default configuration conflicts with other devices. connected and that the device is not seated or connected properly. USB ports on . Ensure that pins in the cable or connector are disabled in the connector are using the correct memory modules and to resolve the...
Quick Setup and Getting Started Guide Enhanced for Accessibility
Page 13
... tests available in the Interactive mode, but these require user intervention. ● Custom Test-Provides the most flexibility in the computer. Miscellaneous-Shows HP Insight Diagnostics version information, computer configuration memory (CMOS) information, system board data, and system management BIOS data. Storage-Shows information about the computer parallel (LPT) and serial (COM) port...
... tests available in the Interactive mode, but these require user intervention. ● Custom Test-Provides the most flexibility in the computer. Miscellaneous-Shows HP Insight Diagnostics version information, computer configuration memory (CMOS) information, system board data, and system management BIOS data. Storage-Shows information about the computer parallel (LPT) and serial (COM) port...
Quick Setup and Getting Started Guide Enhanced for Accessibility
Page 25
... that does not cause a resource conflict. A plug and play board may not automatically configure when added if the default configuration conflicts with the system to resolve the resource conflict. or memory modules were installed in the upgrade 1. NOTE: DIMM 1 must always be installed. then... turn on the external device, on the computer to deselect the automatic settings for the board and choose a basic configuration that pins in Computer Setup...
... that does not cause a resource conflict. A plug and play board may not automatically configure when added if the default configuration conflicts with the system to resolve the resource conflict. or memory modules were installed in the upgrade 1. NOTE: DIMM 1 must always be installed. then... turn on the external device, on the computer to deselect the automatic settings for the board and choose a basic configuration that pins in Computer Setup...
Desktop Management Guide
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...about the processors, hard drives, memory, BIOS, drivers, including sensor information (such as fan speed, voltage, and temperature). ● Receive health status information-Subscribe for a wide range of client hardware alerts (such as HP Configuration Management Solution, HP Client Manager for your client systems...runs, it silently (without user interaction) determines the revision levels of your networked HP business PCs. SSM may be sent to the system management console, application, or to http://www.hp.com/go /ssm. By specifying your system management console on any down-revision...
...about the processors, hard drives, memory, BIOS, drivers, including sensor information (such as fan speed, voltage, and temperature). ● Receive health status information-Subscribe for a wide range of client hardware alerts (such as HP Configuration Management Solution, HP Client Manager for your client systems...runs, it silently (without user interaction) determines the revision levels of your networked HP business PCs. SSM may be sent to the system management console, application, or to http://www.hp.com/go /ssm. By specifying your system management console on any down-revision...
Desktop Management Guide
Page 14
... recovery ● Add on support for all supported HP business desktop, notebook, and workstation models. For more information on most operating systems With continuous configuration management, HP customers report dramatic savings in IT costs, accelerated time...HP Configuration Management Solution, visit http://h20229.www2.hp.com/ solutions/ascm/index.html. SSM is integrated into HP Client Manager, and enables central tracking, monitoring, and management of the hardware aspects of HP client systems. Use HP Client Manager to: ● Get valuable hardware information such as CPU, memory...
... recovery ● Add on support for all supported HP business desktop, notebook, and workstation models. For more information on most operating systems With continuous configuration management, HP customers report dramatic savings in IT costs, accelerated time...HP Configuration Management Solution, visit http://h20229.www2.hp.com/ solutions/ascm/index.html. SSM is integrated into HP Client Manager, and enables central tracking, monitoring, and management of the hardware aspects of HP client systems. Use HP Client Manager to: ● Get valuable hardware information such as CPU, memory...
Desktop Management Guide
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..., using HP Systems Insight Manager, HP Client Manager, HP Configuration Management Solution, HP Client Configuration Manager, or other system management applications. 11 Asset Tracking and Security Asset tracking features incorporated into the computer provide key asset tracking data that is best suited to the environment and to leverage the investment in Password Options, below. Memory Change and...
..., using HP Systems Insight Manager, HP Client Manager, HP Configuration Management Solution, HP Client Configuration Manager, or other system management applications. 11 Asset Tracking and Security Asset tracking features incorporated into the computer provide key asset tracking data that is best suited to the environment and to leverage the investment in Password Options, below. Memory Change and...
Hardware Reference Guide - dc5800 Microtower Model
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...supported NOTE: The system will not operate properly if you can populate the system board with up to 8 GB of memory configured in a highperforming dual channel mode. DIMMs The memory sockets on the system board can be : ● industry-standard 240-pin ● unbuffered PC2-5300 667 MHz-compliant...DDR2 800 Mhz (6-6-6 timing) ● contain the mandatory JEDEC SPD information In addition, the computer supports: ● 512Mbit and 1Gbit non-ECC memory technologies ● single-sided and double-sided DIMMs ● DIMMs constructed with at least one preinstalled DIMM. To achieve the maximum...
...supported NOTE: The system will not operate properly if you can populate the system board with up to 8 GB of memory configured in a highperforming dual channel mode. DIMMs The memory sockets on the system board can be : ● industry-standard 240-pin ● unbuffered PC2-5300 667 MHz-compliant...DDR2 800 Mhz (6-6-6 timing) ● contain the mandatory JEDEC SPD information In addition, the computer supports: ● 512Mbit and 1Gbit non-ECC memory technologies ● single-sided and double-sided DIMMs ● DIMMs constructed with at least one preinstalled DIMM. To achieve the maximum...
Illustrated Parts & Service Map: HP Compaq dc5800 Microtower Business PC
Page 4
...computer are recognized by 1. Remove suspected card, reboot 3. Check for example, dc5800) in missing. Incorrect memory configu- 2. Run Setup (F10). 2. If the error persists after clearing ... SATA device or disable the Drivelock feature. If the memory configuration was removed since the last boot (memory added or removed). Invalid Electronic Serial Number Electronic serial ... SATA Emulation to the SPD standard. 214-DIMM Configura- Select the specific product. 5. Select HP Insight Diagnostics Offline Edition. 8. You will not boot without fan CPU fan not installed or...
...computer are recognized by 1. Remove suspected card, reboot 3. Check for example, dc5800) in missing. Incorrect memory configu- 2. Run Setup (F10). 2. If the error persists after clearing ... SATA device or disable the Drivelock feature. If the memory configuration was removed since the last boot (memory added or removed). Invalid Electronic Serial Number Electronic serial ... SATA Emulation to the SPD standard. 214-DIMM Configura- Select the specific product. 5. Select HP Insight Diagnostics Offline Edition. 8. You will not boot without fan CPU fan not installed or...
Service Reference Guide: HP Compaq dc5800 Business PC
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... (6-6-6 timing) ● contain the mandatory JEDEC SPD information In addition, the computer supports: ● 512Mbit and 1Gbit non-ECC memory technologies ● single-sided and double-sided DIMMs ● DIMMs constructed with two sockets per channel. Sockets XMM3 and XMM4 operate in...The DDR2-SDRAM DIMMs must be populated with up to four industry-standard DIMMs. These memory sockets are four DIMM sockets on the system board can populate the system board with up to 8 GB of memory configured in memory channel A. Memory The computer comes with at least one preinstalled DIMM.
... (6-6-6 timing) ● contain the mandatory JEDEC SPD information In addition, the computer supports: ● 512Mbit and 1Gbit non-ECC memory technologies ● single-sided and double-sided DIMMs ● DIMMs constructed with two sockets per channel. Sockets XMM3 and XMM4 operate in...The DDR2-SDRAM DIMMs must be populated with up to four industry-standard DIMMs. These memory sockets are four DIMM sockets on the system board can populate the system board with up to 8 GB of memory configured in memory channel A. Memory The computer comes with at least one preinstalled DIMM.
Service Reference Guide: HP Compaq dc5800 Business PC
Page 129
... populated with at least one preinstalled DIMM. DIMMs The memory sockets on the system board can populate the system board with up to 8 GB of memory configured in a highperforming dual channel mode. Installing Additional Memory The computer comes with x8 and x16 DDR devices; ...To achieve the maximum memory support, you install unsupported DIMMs. Installing Additional Memory 121 DDR2-SDRAM DIMMs For proper system operation...
... populated with at least one preinstalled DIMM. DIMMs The memory sockets on the system board can populate the system board with up to 8 GB of memory configured in a highperforming dual channel mode. Installing Additional Memory The computer comes with x8 and x16 DDR devices; ...To achieve the maximum memory support, you install unsupported DIMMs. Installing Additional Memory 121 DDR2-SDRAM DIMMs For proper system operation...
Service Reference Guide: HP Compaq dc5800 Business PC
Page 190
..., or is not optimized. If third-party memory has been added, test using HP-only memory. 4. Verify proper memory module type. 2. changes. 164-MemorySize Error Memory configuration incorrect. 1. If additional memory was recently ECC memory error correction. If the error persists after replacing memory modules, replace the system board. 213-Incompatible Memory Module in Memory Socket(s) X, X, ... RTC (real-time clock) battery...
..., or is not optimized. If third-party memory has been added, test using HP-only memory. 4. Verify proper memory module type. 2. changes. 164-MemorySize Error Memory configuration incorrect. 1. If additional memory was recently ECC memory error correction. If the error persists after replacing memory modules, replace the system board. 213-Incompatible Memory Module in Memory Socket(s) X, X, ... RTC (real-time clock) battery...
Service Reference Guide: HP Compaq dc5800 Business PC
Page 193
...power cord, re-seat the memory modules, and reboot the computer. 3. If the memory configuration was recently changed , unplug the computer, restore the original memory configuration, and reboot the computer. 4. If the memory configuration was recently changed , unplug the power cord, restore the original memory configuration, and reboot the computer.... If the error persists, replace the system board. 2201-MEBx Module did not checksum correctly Memory error during POST execution of the 1. Apply hard drive firmware patch if applicable. (Available at http://www.hp.com/support.) 3.
...power cord, re-seat the memory modules, and reboot the computer. 3. If the memory configuration was recently changed , unplug the computer, restore the original memory configuration, and reboot the computer. 4. If the memory configuration was recently changed , unplug the power cord, restore the original memory configuration, and reboot the computer.... If the error persists, replace the system board. 2201-MEBx Module did not checksum correctly Memory error during POST execution of the 1. Apply hard drive firmware patch if applicable. (Available at http://www.hp.com/support.) 3.
Service Reference Guide: HP Compaq dc5800 Business PC
Page 194
... MEBx resulted in a failure. 1. DIMM1 is missing. Reboot the computer. Reboot the computer. 2. Reboot the computer. 2. Replace keyboard. If the memory configuration was recently changed , unplug the power cord, restore the original memory configuration, and reboot the computer. 4. Network Server Mode Active and No Keyboard Attached Keyboard failure while Network Server Mode 1. Parity Check...
... MEBx resulted in a failure. 1. DIMM1 is missing. Reboot the computer. Reboot the computer. 2. Reboot the computer. 2. Replace keyboard. If the memory configuration was recently changed , unplug the power cord, restore the original memory configuration, and reboot the computer. 4. Network Server Mode Active and No Keyboard Attached Keyboard failure while Network Server Mode 1. Parity Check...
Service Reference Guide: HP Compaq dc5800 Business PC
Page 233
... for the Replace module with the correct industry-standard device for Out-of memory error. Solution Use the Device Manager to determine the memory requirements. Check the application documentation to check memory configuration. Cause Solution A memory module is turned off (depending on the system board. No action required....power cord before attempting to run the application. Out of -Band (OOB), thirdparty data storage, and other management functions. Memory count during POST is wrong. Solution Check that support ECC memory, HP does not support mixing ECC and non-ECC...
... for the Replace module with the correct industry-standard device for Out-of memory error. Solution Use the Device Manager to determine the memory requirements. Check the application documentation to check memory configuration. Cause Solution A memory module is turned off (depending on the system board. No action required....power cord before attempting to run the application. Out of -Band (OOB), thirdparty data storage, and other management functions. Memory count during POST is wrong. Solution Check that support ECC memory, HP does not support mixing ECC and non-ECC...
Troubleshooting Guide
Page 43
... wrong. Check the application documentation to check memory configuration. Solution Check that support ECC memory, HP does not support mixing ECC and non-ECC memory. The ME uses 8MB of system memory in single channel mode or 16MB of memory in the XMM1 (or DIMM1) socket. No action required. Cause Memory configuration may not be installed correctly. Integrated graphics...
... wrong. Check the application documentation to check memory configuration. Solution Check that support ECC memory, HP does not support mixing ECC and non-ECC memory. The ME uses 8MB of system memory in single channel mode or 16MB of memory in the XMM1 (or DIMM1) socket. No action required. Cause Memory configuration may not be installed correctly. Integrated graphics...
Troubleshooting Guide
Page 57
...HP-only memory. 4. Verify proper memory module type. 2. ENWW POST Numeric Codes and Text Messages 51 Reset the date and time under Control Panel (Computer Setup can also be properly installed. Ensure memory modules are installed properly. 3. Remove and replace the identified faulty memory module(s). 5. Verify proper memory module type. 201-Memory Error RAM failure. 1. A memory module in memory...). changes. 164-MemorySize Error Memory configuration incorrect. 1. Verify proper memory module type. 4. Make sure the memory module(s) are correctly installed....
...HP-only memory. 4. Verify proper memory module type. 2. ENWW POST Numeric Codes and Text Messages 51 Reset the date and time under Control Panel (Computer Setup can also be properly installed. Ensure memory modules are installed properly. 3. Remove and replace the identified faulty memory module(s). 5. Verify proper memory module type. 201-Memory Error RAM failure. 1. A memory module in memory...). changes. 164-MemorySize Error Memory configuration incorrect. 1. Verify proper memory module type. 4. Make sure the memory module(s) are correctly installed....
Troubleshooting Guide
Page 60
... BIOS. 1. Unplug the power cord, re-seat the memory modules, and reboot the computer. 3. Reboot the computer. If the memory configuration was recently changed , unplug the power cord, restore the original memory configuration, and reboot the computer. 4. Apply hard drive firmware... patch if applicable. (Available at http://www.hp.com/support.) 3. For two devices, use ...
... BIOS. 1. Unplug the power cord, re-seat the memory modules, and reboot the computer. 3. Reboot the computer. If the memory configuration was recently changed , unplug the power cord, restore the original memory configuration, and reboot the computer. 4. Apply hard drive firmware... patch if applicable. (Available at http://www.hp.com/support.) 3. For two devices, use ...
Troubleshooting Guide
Page 61
... correct serial number in the black DIMM1 socket and that none of the 1. Ensure that it is a memory module in Computer Setup. If the memory configuration was recently changed , unplug the power cord, restore the original memory configuration, and reboot the computer. 4. DIMM1 is missing. Management Engine (ME) BIOS Extensions option ROM 2. Reboot the computer...
... correct serial number in the black DIMM1 socket and that none of the 1. Ensure that it is a memory module in Computer Setup. If the memory configuration was recently changed , unplug the power cord, restore the original memory configuration, and reboot the computer. 4. DIMM1 is missing. Management Engine (ME) BIOS Extensions option ROM 2. Reboot the computer...
HP Protect Tools Guide
Page 62
... UMA architecture taking 8 MB of TPM email settings does not prohibit editing encryption 56 Chapter 8 Troubleshooting the error message). HP will require the user password to increase memory configuration (HP does not ship 128-MB configurations by first disabling the TPM (through Admin. EFS Encryption works without disabling the TPM or by default with security...
... UMA architecture taking 8 MB of TPM email settings does not prohibit editing encryption 56 Chapter 8 Troubleshooting the error message). HP will require the user password to increase memory configuration (HP does not ship 128-MB configurations by first disabling the TPM (through Admin. EFS Encryption works without disabling the TPM or by default with security...