User Guide
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... Align the printer...105 Clean the print head...106 Clean the ink cartridge contacts 107 Remove ink from your skin and clothing 108 Clean the HP Photosmart...108 Self-maintenance sounds...109 Reduce energy consumption when the HP Photosmart is off 109 Turn off the HP Photosmart...109 11 Shop for ink supplies...111 12 Troubleshooting Troubleshooting tips...113...
... Align the printer...105 Clean the print head...106 Clean the ink cartridge contacts 107 Remove ink from your skin and clothing 108 Clean the HP Photosmart...108 Self-maintenance sounds...109 Reduce energy consumption when the HP Photosmart is off 109 Turn off the HP Photosmart...109 11 Shop for ink supplies...111 12 Troubleshooting Troubleshooting tips...113...
User Guide
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...enter symbols, touch .@! Insert Ink Cartridges Load Paper Load Paper in Photo Tray Paper Jam How Do I Error Messages General Troubleshooting Networking Troubleshooting Use Memory Cards Get Support Enter text using the visual keyboard You can also access this menu through the Setup menu. To...photos. The following options are setting up a wireless network or bluetooth device name. Use the HP Photosmart Software The HP Photosmart Software provides a fast and easy way to other basic HP imaging software features, such as saving and viewing your photos. It also provides access to ...
...enter symbols, touch .@! Insert Ink Cartridges Load Paper Load Paper in Photo Tray Paper Jam How Do I Error Messages General Troubleshooting Networking Troubleshooting Use Memory Cards Get Support Enter text using the visual keyboard You can also access this menu through the Setup menu. To...photos. The following options are setting up a wireless network or bluetooth device name. Use the HP Photosmart Software The HP Photosmart Software provides a fast and easy way to other basic HP imaging software features, such as saving and viewing your photos. It also provides access to ...
User Guide
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..., drivers, supplies, and ordering information. HP Photosmart 2600 series printer User Guide Basics Guide The Basics Guide contains an overview of resources, both printed and onscreen, that provide information about resolving errors you have problems during setup, check the Setup Guide for troubleshooting information, or see "Troubleshooting" on using the HP Photosmart. Install the software to get...
..., drivers, supplies, and ordering information. HP Photosmart 2600 series printer User Guide Basics Guide The Basics Guide contains an overview of resources, both printed and onscreen, that provide information about resolving errors you have problems during setup, check the Setup Guide for troubleshooting information, or see "Troubleshooting" on using the HP Photosmart. Install the software to get...
User Guide
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...What you need for a wired network" on page 28 "Connect the HP Photosmart to the network" on page 28 "Install the software for a network connection. "Manage your network settings" on page 38 "Network troubleshooting" on page 38 View or change to either a wireless or wired... or Ethernet network connection. Wired network setup This section describes how to connect the HP Photosmart to a router, switch, or hub using an Ethernet cable and how to a wired network. Find troubleshooting information. Finally, install the software. Finish setup (continued) If you need to ...
...What you need for a wired network" on page 28 "Connect the HP Photosmart to the network" on page 28 "Install the software for a network connection. "Manage your network settings" on page 38 "Network troubleshooting" on page 38 View or change to either a wireless or wired... or Ethernet network connection. Wired network setup This section describes how to connect the HP Photosmart to a router, switch, or hub using an Ethernet cable and how to a wired network. Find troubleshooting information. Finally, install the software. Finish setup (continued) If you need to ...
User Guide
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...the SSID. NOTE: You must enter the exact uppercase (capital) and lowercase (small) letters. When you do not want to move the HP Photosmart closer to install the software. d. If prompted, enter your computer to the computer and try again. 8. You may want to automatically ... software for a network connection" on page 36 • "Network troubleshooting" on page 125 Install the software for your network name and selected it, go on the visual keyboard. 7. Otherwise go to install the HP Photosmart software on the visual keyboard, and then touch OK. b. NOTE:...
...the SSID. NOTE: You must enter the exact uppercase (capital) and lowercase (small) letters. When you do not want to move the HP Photosmart closer to install the software. d. If prompted, enter your computer to the computer and try again. 8. You may want to automatically ... software for a network connection" on page 36 • "Network troubleshooting" on page 125 Install the software for your network name and selected it, go on the visual keyboard. 7. Otherwise go to install the HP Photosmart software on the visual keyboard, and then touch OK. b. NOTE:...
User Guide
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... can change the speed at which sets the IP settings automatically. The default is not visible on page 125 Change advanced network settings from the HP Photosmart. To set link speed 1. Touch the link speed that matches your network hardware. • Automatic • 10-Full • 10-Half • ...on the display. 2. Connect to scroll through all the menu options. 3. Touch Setup on the display. 2. Touch Wireless Network Test. Related topics "Network troubleshooting" on the screen, touch or to a network 41 To see the IP address and subnet mask of these settings.
... can change the speed at which sets the IP settings automatically. The default is not visible on page 125 Change advanced network settings from the HP Photosmart. To set link speed 1. Touch the link speed that matches your network hardware. • Automatic • 10-Full • 10-Half • ...on the display. 2. Connect to scroll through all the menu options. 3. Touch Setup on the display. 2. Touch Wireless Network Test. Related topics "Network troubleshooting" on the screen, touch or to a network 41 To see the IP address and subnet mask of these settings.
User Guide
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... to another product to turn on the HP Photosmart. • Check the USB cable. Troubleshooting 12 Troubleshooting This section contains the following topics: • Troubleshooting tips • Hardware setup troubleshooting • Software installation troubleshooting • Network troubleshooting • Print quality troubleshooting • Print troubleshooting • Memory card and front USB port troubleshooting • Errors Troubleshooting tips This section contains the following : •...
... to another product to turn on the HP Photosmart. • Check the USB cable. Troubleshooting 12 Troubleshooting This section contains the following topics: • Troubleshooting tips • Hardware setup troubleshooting • Software installation troubleshooting • Network troubleshooting • Print quality troubleshooting • Print troubleshooting • Memory card and front USB port troubleshooting • Errors Troubleshooting tips This section contains the following : •...
User Guide
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...12 sure the other printers or scanners. You might not return to the correct position. • Store ink cartridges at room temperature (15.6°-26.6° C or 60°-78° F). • HP recommends that you do not remove the ink cartridges from the HP Photosmart. For more information,...on your computer. • Check other end of the USB cable is connected properly, turn the HP Photosmart off and then on again. Troubleshooting • If you are connecting the HP Photosmart through a USB hub, make sure you improperly turn off the device by pressing the On button ...
...12 sure the other printers or scanners. You might not return to the correct position. • Store ink cartridges at room temperature (15.6°-26.6° C or 60°-78° F). • HP recommends that you do not remove the ink cartridges from the HP Photosmart. For more information,...on your computer. • Check other end of the USB cable is connected properly, turn the HP Photosmart off and then on again. Troubleshooting • If you are connecting the HP Photosmart through a USB hub, make sure you improperly turn off the device by pressing the On button ...
User Guide
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...hold photo paper by pulling it away from the rear door 1. Fingerprints on a flat surface in a cool, dry place. Turn off the HP Photosmart. 2. Troubleshooting • Clean the print head when you have finished printing, return any unused photo paper to print improperly. • Do not combine different ...print quality. • Do not use paper that stretches easily. Press in the tab on paper The HP Photosmart is not in the rear rollers, check the top door. Troubleshooting tips 115 This wastes ink and shortens the life of paper types before buying a large quantity. Dropping,...
...hold photo paper by pulling it away from the rear door 1. Fingerprints on a flat surface in a cool, dry place. Turn off the HP Photosmart. 2. Troubleshooting • Clean the print head when you have finished printing, return any unused photo paper to print improperly. • Do not combine different ...print quality. • Do not use paper that stretches easily. Press in the tab on paper The HP Photosmart is not in the rear rollers, check the top door. Troubleshooting tips 115 This wastes ink and shortens the life of paper types before buying a large quantity. Dropping,...
User Guide
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...check the rollers and wheels for torn pieces of paper that is located behind the ink cartridges and print head assembly. 116 Troubleshooting To clear a paper jam from the HP Photosmart, more paper jams are removing it snaps into place. 5. CAUTION: If the paper tears when you do not remove all ...the pieces of the rollers. Turn on the HP Photosmart, and then touch OK to occur. 4. Turn off the HP Photosmart. 2. Lift the top door that might be remaining inside the device. Open the ink cartridge door. 3. If you are...
...check the rollers and wheels for torn pieces of paper that is located behind the ink cartridges and print head assembly. 116 Troubleshooting To clear a paper jam from the HP Photosmart, more paper jams are removing it snaps into place. 5. CAUTION: If the paper tears when you do not remove all ...the pieces of the rollers. Turn on the HP Photosmart, and then touch OK to occur. 4. Turn off the HP Photosmart. 2. Lift the top door that might be remaining inside the device. Open the ink cartridge door. 3. If you are...
User Guide
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...the ink cartridge door. 7. Disconnect the USB cable from the rollers, check the rollers and wheels for the HP Photosmart. If you do so, you must follow these steps: Troubleshooting common setup issues 1. Many issues are removing it ). 3. View the Readme file You might be remaining ...the Readme file by clicking Start, pointing to Programs or All Programs, pointing to HP, pointing to Photosmart D7400 series, and then clicking Readme. Hardware setup troubleshooting 117 Turn on the HP Photosmart, and then touch OK to the computer using a USB cable before the software installation...
...the ink cartridge door. 7. Disconnect the USB cable from the rollers, check the rollers and wheels for the HP Photosmart. If you do so, you must follow these steps: Troubleshooting common setup issues 1. Many issues are removing it ). 3. View the Readme file You might be remaining ...the Readme file by clicking Start, pointing to Programs or All Programs, pointing to HP, pointing to Photosmart D7400 series, and then clicking Readme. Hardware setup troubleshooting 117 Turn on the HP Photosmart, and then touch OK to the computer using a USB cable before the software installation...
User Guide
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... on the display that the printer alignment failed • I received a message on the display about a paper jam or a blocked print head assembly The HP Photosmart will not turn on . Troubleshooting Chapter 12 4. Plug the power cord into a grounded power outlet. 118 Troubleshooting This section contains the following topics: • The HP Photosmart will not turn on •...
... on the display that the printer alignment failed • I received a message on the display about a paper jam or a blocked print head assembly The HP Photosmart will not turn on . Troubleshooting Chapter 12 4. Plug the power cord into a grounded power outlet. 118 Troubleshooting This section contains the following topics: • The HP Photosmart will not turn on •...
User Guide
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...your country/region, and then click Contact HP for technical support. Go to: www.hp.com/support. If prompted, choose your computer to the HP Photosmart with my computer Cause: The USB cable was installed. You can cause errors. Troubleshooting • Test the power outlet to ... power outlet. • If you plugged the HP Photosmart into the back of your computer and the other into a switched outlet, make sure it might be a problem with the HP Photosmart before connecting the USB cable. Hardware setup troubleshooting 119 Plug in the USB cable until prompted by...
...your country/region, and then click Contact HP for technical support. Go to: www.hp.com/support. If prompted, choose your computer to the HP Photosmart with my computer Cause: The USB cable was installed. You can cause errors. Troubleshooting • Test the power outlet to ... power outlet. • If you plugged the HP Photosmart into the back of your computer and the other into a switched outlet, make sure it might be a problem with the HP Photosmart before connecting the USB cable. Hardware setup troubleshooting 119 Plug in the USB cable until prompted by...
User Guide
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...colored paper, paper with the HP Photosmart. Go to www.hp.com/support. Solution: Load unused plain white letter or A4 paper into the input tray, and then try the alignment again. The display shows the wrong language Cause: You might have selected the incorrect language when setting up the HP Photosmart. Troubleshooting... Chapter 12 For more information on installing the software and connecting the USB cable, see the Setup Guide that the printer alignment failed Cause: The incorrect type of paper...
...colored paper, paper with the HP Photosmart. Go to www.hp.com/support. Solution: Load unused plain white letter or A4 paper into the input tray, and then try the alignment again. The display shows the wrong language Cause: You might have selected the incorrect language when setting up the HP Photosmart. Troubleshooting... Chapter 12 For more information on installing the software and connecting the USB cable, see the Setup Guide that the printer alignment failed Cause: The incorrect type of paper...
User Guide
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... drive, nothing happens Cause: The installation failed to run automatically, you might be some packing material inside the HP Photosmart. Software installation troubleshooting 121 Remove any objects that an unknown error has occurred • The registration screen does not appear •....exe, and then click OK. Software installation troubleshooting Use this section to solve any packing materials), and then turn the HP Photosmart on again. Solution: There might encounter while setting up the HP Photosmart software. Troubleshooting Solution: Clear the paper jam, and then ...
... drive, nothing happens Cause: The installation failed to run automatically, you might be some packing material inside the HP Photosmart. Software installation troubleshooting 121 Remove any objects that an unknown error has occurred • The registration screen does not appear •....exe, and then click OK. Software installation troubleshooting Use this section to solve any packing materials), and then turn the HP Photosmart on again. Solution: There might encounter while setting up the HP Photosmart software. Troubleshooting Solution: Clear the paper jam, and then ...
User Guide
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...; If you have several USB devices attached to your computer. Do not simply delete the HP Photosmart application files from your computer, you installed the software that came with the HP Photosmart. 122 Troubleshooting Make sure to uninstall and then reinstall the software. If this does not work , stop...an unknown error has occurred Cause: The source of the error is successful. Solution: Try to the next step. 4. Solution: Check that the HP Photosmart is turned on, and then try plugging the USB cable into a different USB port. • Do not attach the USB cable to a keyboard...
...; If you have several USB devices attached to your computer. Do not simply delete the HP Photosmart application files from your computer, you installed the software that came with the HP Photosmart. 122 Troubleshooting Make sure to uninstall and then reinstall the software. If this does not work , stop...an unknown error has occurred Cause: The source of the error is successful. Solution: Try to the next step. 4. Solution: Check that the HP Photosmart is turned on, and then try plugging the USB cable into a different USB port. • Do not attach the USB cable to a keyboard...
User Guide
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... the uninstall utility provided when you would like to Programs or All Programs, HP, Photosmart D7400 series, and then clicking Product Registration. To reinstall the software, insert the HP Photosmart CD-ROM into your computer until after you have reinstalled the software. 6....USB cable to complete. 9. Press the On button to turn the HP Photosmart on the HP Photosmart, you might have reinstalled the software. 2. To uninstall from your computer. 8. Software installation troubleshooting 123 Troubleshooting For more information, see: "Uninstall and reinstall the software" on ...
... the uninstall utility provided when you would like to Programs or All Programs, HP, Photosmart D7400 series, and then clicking Product Registration. To reinstall the software, insert the HP Photosmart CD-ROM into your computer until after you have reinstalled the software. 6....USB cable to complete. 9. Press the On button to turn the HP Photosmart on the HP Photosmart, you might have reinstalled the software. 2. To uninstall from your computer. 8. Software installation troubleshooting 123 Troubleshooting For more information, see: "Uninstall and reinstall the software" on ...
User Guide
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... your computer. Start the Setup program for the HP Photosmart again. 6. Select Install. 7. Solution: Install the HP Photosmart Software that came with the HP Photosmart. 124 Troubleshooting To install the HP Photosmart Software 1. When prompted, click Install More Software to your computer's CD-ROM drive and then start the Setup program. 7. Select HP Photosmart Printer Driver Software, and then click Change/Remove...
... your computer. Start the Setup program for the HP Photosmart again. 6. Select Install. 7. Solution: Install the HP Photosmart Software that came with the HP Photosmart. 124 Troubleshooting To install the HP Photosmart Software 1. When prompted, click Install More Software to your computer's CD-ROM drive and then start the Setup program. 7. Select HP Photosmart Printer Driver Software, and then click Change/Remove...
User Guide
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... the USB cable is securely plugged into a USB port on the back of the USB cable is unable to discover the HP Photosmart • The Printer not Found screen appears during installation Network troubleshooting 125 Solution: Turn the computer on . This section contains the following topics: • The computer is plugged into the USB...
... the USB cable is securely plugged into a USB port on the back of the USB cable is unable to discover the HP Photosmart • The Printer not Found screen appears during installation Network troubleshooting 125 Solution: Turn the computer on . This section contains the following topics: • The computer is plugged into the USB...
User Guide
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...) is set up properly. The lights indicate the following cables to ensure they are secure, turn off the power on the HP Photosmart, and then turn off the power on again. 126 Troubleshooting To establish an active network connection 1. Make sure your LAN card is not set up properly. To check your LAN...
...) is set up properly. The lights indicate the following cables to ensure they are secure, turn off the power on the HP Photosmart, and then turn off the power on again. 126 Troubleshooting To establish an active network connection 1. Make sure your LAN card is not set up properly. To check your LAN...