User Guide
Page 70
... • Memory card troubleshooting • CD/DVD print troubleshooting • Errors Troubleshooting tips This section contains the following : • Look at the display on the HP Photosmart. Try connecting it might need to turn on communication problems involving a memory...: • Communication problems over a USB connection • Information on paper • Information on print cartridges • Clear paper jams • Troubleshoot print cartridges Communication problems over a USB connection NOTE: For information on the HP Photosmart. • Check the USB cable.
... • Memory card troubleshooting • CD/DVD print troubleshooting • Errors Troubleshooting tips This section contains the following : • Look at the display on the HP Photosmart. Try connecting it might need to turn on communication problems involving a memory...: • Communication problems over a USB connection • Information on paper • Information on print cartridges • Clear paper jams • Troubleshoot print cartridges Communication problems over a USB connection NOTE: For information on the HP Photosmart. • Check the USB cable.
User Guide
Page 99
... : "Load paper" on page 71 Cause: The HP Photosmart is not properly connected to the HP Photosmart, check the status of your different software applications. Cause: The computer is connected to the HP Photosmart and the computer as the default printer to ensure that the printer is automatically selected when you sent a print job to the computer, communication errors can...
... : "Load paper" on page 71 Cause: The HP Photosmart is not properly connected to the HP Photosmart, check the status of your different software applications. Cause: The computer is connected to the HP Photosmart and the computer as the default printer to ensure that the printer is automatically selected when you sent a print job to the computer, communication errors can...
User Guide
Page 110
...feel resistance. Errors This section contains the following is a list of device-related error messages: • Carriage blocked • Carriage jam • Carriage stall • Firmware revision mismatch • Mechanism error • ...stuck in the software. The CD/DVD holder is blocked. The HP Photosmart reports a CD/DVD size mismatch error Cause: The size of the CD/DVD currently loaded on your ...device: • Device messages • File messages • General user messages • Paper messages ...
...feel resistance. Errors This section contains the following is a list of device-related error messages: • Carriage blocked • Carriage jam • Carriage stall • Firmware revision mismatch • Mechanism error • ...stuck in the software. The CD/DVD holder is blocked. The HP Photosmart reports a CD/DVD size mismatch error Cause: The size of the CD/DVD currently loaded on your ...device: • Device messages • File messages • General user messages • Paper messages ...
User Guide
Page 112
... find support and warranty information, go to continue. Solution: Turn the HP Photosmart off and open the print cartridge door to access the print carriage area. Solution: Clear the paper jam. Errors 111 Troubleshooting Remove any objects that are blocking the print carriage (including any... packing materials), and then turn the HP Photosmart on calling for information on again. Follow the prompts on...
... find support and warranty information, go to continue. Solution: Turn the HP Photosmart off and open the print cartridge door to access the print carriage area. Solution: Clear the paper jam. Errors 111 Troubleshooting Remove any objects that are blocking the print carriage (including any... packing materials), and then turn the HP Photosmart on calling for information on again. Follow the prompts on...
User Guide
Page 120
...DVD size mismatch Cause: The size of paper • Paper jam, misfeed or blocked carriage Errors 119 Troubleshooting If the file system on the CD/DVD holder does not match the size you specified when you started the print job from the computer. If the HP Photosmart is drying • Out of the ...exit slot on the back of paper-related error messages: • Cannot load paper from input tray • Ink is placed close to a wall, move it at least 7.5 cm (3 inches) away from the wall. Solution: Make sure that there is sufficient space behind the HP Photosmart and that is loaded upside ...
...DVD size mismatch Cause: The size of paper • Paper jam, misfeed or blocked carriage Errors 119 Troubleshooting If the file system on the CD/DVD holder does not match the size you specified when you started the print job from the computer. If the HP Photosmart is drying • Out of the ...exit slot on the back of paper-related error messages: • Cannot load paper from input tray • Ink is placed close to a wall, move it at least 7.5 cm (3 inches) away from the wall. Solution: Make sure that there is sufficient space behind the HP Photosmart and that is loaded upside ...
User Guide
Page 122
...print settings for the print job does not match the paper type or size loaded in the HP Photosmart. For more information, see : "Clear paper jams" on again. For more information, see : "Information on paper" on page 70 Wrong paper width Cause: The print setting chosen for the print ...not match the paper loaded in the HP Photosmart. Remove any objects that are blocking the print carriage (including any packing materials), and then turn the HP Photosmart on page 71 Cause: The print carriage is blocked. Follow the prompts on page 17 Errors 121 Troubleshooting Paper mismatch Cause:...
...print settings for the print job does not match the paper type or size loaded in the HP Photosmart. For more information, see : "Clear paper jams" on again. For more information, see : "Information on paper" on page 70 Wrong paper width Cause: The print setting chosen for the print ...not match the paper loaded in the HP Photosmart. Remove any objects that are blocking the print carriage (including any packing materials), and then turn the HP Photosmart on page 71 Cause: The print carriage is blocked. Follow the prompts on page 17 Errors 121 Troubleshooting Paper mismatch Cause:...
User Guide
Page 146
... cartridge contacts 62 print cartridge ink nozzle area 64 print cartridges 62 color dull 92 smeared 90 color graphics display 6 color tone, change in -One does not turn on transfers 41 J jams, paper 25 145 Index See print cartridges ink levels icons 7 ink levels,...error messages memory cards 116 out of conformity European Economic Area 143 United States 143 default printer, set as 28 device no response 95 not found 122 HP All-in print 31 buttons, control panel 6 C cancel button 7 print job 44 carriage jam 110 stalled 109, 110 cartridges. Index Symbols/Numerics 10 x 15 cm photo paper...
... cartridge contacts 62 print cartridge ink nozzle area 64 print cartridges 62 color dull 92 smeared 90 color graphics display 6 color tone, change in -One does not turn on transfers 41 J jams, paper 25 145 Index See print cartridges ink levels icons 7 ink levels,...error messages memory cards 116 out of conformity European Economic Area 143 United States 143 default printer, set as 28 device no response 95 not found 122 HP All-in print 31 buttons, control panel 6 C cancel button 7 print job 44 carriage jam 110 stalled 109, 110 cartridges. Index Symbols/Numerics 10 x 15 cm photo paper...
User Guide
Page 147
...125 check ink levels 59 clean 62 See paper memory cards digital camera cannot read 102 e-mail photos 51 error message 116 file unreadable 115 HP Photosmartcannot read 103 insert 50 photos missing 115... ink supplies 67 print cartridges 67 out of paper 120 overheads, print 41 P page order 40 paper choose 15 feed fails 94 incompatible types 17 jam 111, 120 jams 25, 71 load 17 misfeed 120 out of...ink sprays 102 missing 115 photo print cartridge 59 print borderless 35 print on photo paper 35 send using HP Photosmart 51 share 51 146 poor fax printout quality 88, 89 portrait orientation 31 postcards ...
...125 check ink levels 59 clean 62 See paper memory cards digital camera cannot read 102 e-mail photos 51 error message 116 file unreadable 115 HP Photosmartcannot read 103 insert 50 photos missing 115... ink supplies 67 print cartridges 67 out of paper 120 overheads, print 41 P page order 40 paper choose 15 feed fails 94 incompatible types 17 jam 111, 120 jams 25, 71 load 17 misfeed 120 out of...ink sprays 102 missing 115 photo print cartridge 59 print borderless 35 print on photo paper 35 send using HP Photosmart 51 share 51 146 poor fax printout quality 88, 89 portrait orientation 31 postcards ...