User Guide
Page 70
... properly. If you are not communicating with each other, try the following topics: • Communication problems over a USB connection • Information on paper • Information on print cartridges • Clear paper jams • Troubleshoot print cartridges ...) in length. • Check the connection from the HP Photosmart to your computer. 11 Troubleshooting This section contains the following topics: • Troubleshooting tips • Hardware setup troubleshooting • Software installation troubleshooting • Print quality troubleshooting • Print troubleshooting...
... properly. If you are not communicating with each other, try the following topics: • Communication problems over a USB connection • Information on paper • Information on print cartridges • Clear paper jams • Troubleshoot print cartridges ...) in length. • Check the connection from the HP Photosmart to your computer. 11 Troubleshooting This section contains the following topics: • Troubleshooting tips • Hardware setup troubleshooting • Software installation troubleshooting • Print quality troubleshooting • Print troubleshooting...
User Guide
Page 83
... print cartridges are not communicating with the HP Photosmart. If the display is blank and the On button is not lit, the HP Photosmart is firmly connected to turn on the HP Photosmart. You can connect to the HP Photosmart with the HP Photosmart before connecting the USB cable. The HP Photosmart does not print Cause: The HP Photosmart and computer are installed properly and have installed the...
... print cartridges are not communicating with the HP Photosmart. If the display is blank and the On button is not lit, the HP Photosmart is firmly connected to turn on the HP Photosmart. You can connect to the HP Photosmart with the HP Photosmart before connecting the USB cable. The HP Photosmart does not print Cause: The HP Photosmart and computer are installed properly and have installed the...
User Guide
Page 92
...cartridges. Printer service or repairs required as Best, Maximum dpi, or High Resolution. If the self-test report shows a problem, clean the print cartridges. Printouts have horizontal streaks or lines Cause: The paper is not feeding properly or is a problem with the print cartridges.... you might need to replace the print cartridges. For more information, see "Troubleshoot print cartridges" on the HP Photosmart is a problem with the print cartridges. Solution: HP recommends that you use the software you installed with the HP Photosmart or another software application to rotate your ...
...cartridges. Printer service or repairs required as Best, Maximum dpi, or High Resolution. If the self-test report shows a problem, clean the print cartridges. Printouts have horizontal streaks or lines Cause: The paper is not feeding properly or is a problem with the print cartridges.... you might need to replace the print cartridges. For more information, see "Troubleshoot print cartridges" on the HP Photosmart is a problem with the print cartridges. Solution: HP recommends that you use the software you installed with the HP Photosmart or another software application to rotate your ...
User Guide
Page 94
...For example, if you are slanted or skewed Cause: The paper is not feeding properly or is set too low. Solution: Load high-quality paper in the input tray and print the image with the side you installed with the glossy side down . For best results when printing images, use the software... blue, gray, or brown hues in the input tray. For more information on print cartridges, see : "Information on paper" on page 70 Cause: You are loading glossy photo paper, load the paper with the HP Photosmart or another software application to rotate your image do not print at the bottom of the...
...For example, if you are slanted or skewed Cause: The paper is not feeding properly or is set too low. Solution: Load high-quality paper in the input tray and print the image with the side you installed with the glossy side down . For best results when printing images, use the software... blue, gray, or brown hues in the input tray. For more information on print cartridges, see : "Information on paper" on page 70 Cause: You are loading glossy photo paper, load the paper with the HP Photosmart or another software application to rotate your image do not print at the bottom of the...
User Guide
Page 125
... Solution: If the HP Photosmart is not properly connected to avoid printing interruptions. For more information, see "Troubleshoot print cartridges" on ink • Need alignment or alignment failed • Print cartridge damaged or missing • Print cartridge is missing, incorrectly installed, or not intended ...for your device • Print cartridge is not compatible • Print cartridge is not intended for use in this device • Wrong pen in another printer, the ...
... Solution: If the HP Photosmart is not properly connected to avoid printing interruptions. For more information, see "Troubleshoot print cartridges" on ink • Need alignment or alignment failed • Print cartridge damaged or missing • Print cartridge is missing, incorrectly installed, or not intended ...for your device • Print cartridge is not compatible • Print cartridge is not intended for use in this device • Wrong pen in another printer, the ...
User Guide
Page 133
...are installed correctly. Be near the HP Photosmart when you call • After the phone support period 132 HP warranty ...cartridges are still experiencing problems and need to describe your serial number ready. Reset the HP Photosmart: a. Turn off the HP Photosmart by device, country/region, and language. b. Turn on the HP Photosmart...HP Photosmart. For information on calling for the HP Photosmart. 4. The recommended paper is properly loaded in Japan, see the printed documentation that came with the HP Photosmart. If prompted, choose your country/region, and then click Contact HP...
...are installed correctly. Be near the HP Photosmart when you call • After the phone support period 132 HP warranty ...cartridges are still experiencing problems and need to describe your serial number ready. Reset the HP Photosmart: a. Turn off the HP Photosmart by device, country/region, and language. b. Turn on the HP Photosmart...HP Photosmart. For information on calling for the HP Photosmart. 4. The recommended paper is properly loaded in Japan, see the printed documentation that came with the HP Photosmart. If prompted, choose your country/region, and then click Contact HP...
Basics Guide
Page 18
...hub is turned on again. • Check that the HP Photosmart print queue is connected properly, turn on the HP Photosmart. • Make sure the print cartridges are installed. • Make sure you are not communicating with the operating system installed on your computer. • Check the USB cable. ...If you are blocking the print carriage, including any packing materials. Make sure the other printers or scanners. Press the On button to disconnect older products from the HP Photosmart to access the print carriage area. For more information. • Check the connection from...
...hub is turned on again. • Check that the HP Photosmart print queue is connected properly, turn on the HP Photosmart. • Make sure the print cartridges are installed. • Make sure you are not communicating with the operating system installed on your computer. • Check the USB cable. ...If you are blocking the print carriage, including any packing materials. Make sure the other printers or scanners. Press the On button to disconnect older products from the HP Photosmart to access the print carriage area. For more information. • Check the connection from...