Reference Guide
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... LEDs 2 Wireless button (wireless model only) 3 Attention LED 4 Ready LED 5 Resume / OK button 6 Cancel button Control panel light patterns Lights Description Ready Toner cartridge is very low. Refer to take . If error still appears, call HP customer service. Processing No action to www.hp.com/support/ljM155FAQ or scan the QR code. Secure all doors. • Error/Jam - Insert paper. • Door open /Jam • Manual Feed/Manual Duplex - Press the Resume / OK button when ready. • Out of paper/ Door open - Color LaserJet Pro M155-M156 Reference Guide Need...
... LEDs 2 Wireless button (wireless model only) 3 Attention LED 4 Ready LED 5 Resume / OK button 6 Cancel button Control panel light patterns Lights Description Ready Toner cartridge is very low. Refer to take . If error still appears, call HP customer service. Processing No action to www.hp.com/support/ljM155FAQ or scan the QR code. Secure all doors. • Error/Jam - Insert paper. • Door open /Jam • Manual Feed/Manual Duplex - Press the Resume / OK button when ready. • Out of paper/ Door open - Color LaserJet Pro M155-M156 Reference Guide Need...
Reference Guide
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... Cloud Print), go to www.hp.com/go to 123.hp.com. 2. From the mobile device, turn on the printer control panel. Select the Wi-Fi Direct Setup page, select On, and then click Apply. Select Software and Drivers. 3. Enable Wi-Fi Direct Discover the printer Enable Wi-Fi Direct in the user guide. 2. Go to install the software. 6. Download and install the software NOTE: Do not connect the USB cable until you are connected to a new wireless network...
... Cloud Print), go to www.hp.com/go to 123.hp.com. 2. From the mobile device, turn on the printer control panel. Select the Wi-Fi Direct Setup page, select On, and then click Apply. Select Software and Drivers. 3. Enable Wi-Fi Direct Discover the printer Enable Wi-Fi Direct in the user guide. 2. Go to install the software. 6. Download and install the software NOTE: Do not connect the USB cable until you are connected to a new wireless network...
Reference Guide
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... web: Go to install the software. When the Ready LED and the Attention the Wireless button. A USB cable might be within the range of the wireless access point (wireless router). Remove the USB cable from the list, and then click Drivers. 3. For most networks, the printer must be required for firmware updates 1. Wireless printing For more information about wireless printing and wireless setup, go to do not connect the USB cable until prompted to www.hp.com/go/wirelessprinting. 5 Troubleshooting Wireless connection troubleshooting...
... web: Go to install the software. When the Ready LED and the Attention the Wireless button. A USB cable might be within the range of the wireless access point (wireless router). Remove the USB cable from the list, and then click Drivers. 3. For most networks, the printer must be required for firmware updates 1. Wireless printing For more information about wireless printing and wireless setup, go to do not connect the USB cable until prompted to www.hp.com/go/wirelessprinting. 5 Troubleshooting Wireless connection troubleshooting...
User Guide
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... Update the firmware using the Firmware Update Utility 56 6 Solve problems ...57 Customer support ...58 Interpret control-panel light patterns ...59 Restore the factory-set defaults ...62 A "Cartridge is low" or "Cartridge is very low" message displays on the printer control panel 63 Change the "Very Low" settings ...63 Order supplies ...64 Printer does not pick up paper or misfeeds ...65 Introduction ...65 The product does not pick up paper ...65 The product picks up multiple sheets of paper 65 Clear paper jams ...66 Introduction ...66 Paper jam locations...
... Update the firmware using the Firmware Update Utility 56 6 Solve problems ...57 Customer support ...58 Interpret control-panel light patterns ...59 Restore the factory-set defaults ...62 A "Cartridge is low" or "Cartridge is very low" message displays on the printer control panel 63 Change the "Very Low" settings ...63 Order supplies ...64 Printer does not pick up paper or misfeeds ...65 Introduction ...65 The product does not pick up paper ...65 The product picks up multiple sheets of paper 65 Clear paper jams ...66 Introduction ...66 Paper jam locations...
User Guide
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...: Use paper that meets HP specifications 77 Step two: Check the environment 77 Step three: Set the individual tray alignment 78 Try a different print driver ...79 Check the EconoMode settings ...79 Adjust Print Density ...80 Calibrate the printer to align the colors ...81 Adjust color settings (Windows) ...82 Print and interpret the print quality page ...82 Resolving print quality problems ...84 Introduction ...84 Troubleshoot print quality problems ...84 Solve wired network problems ...92 Introduction ...92 Poor physical connection ...92 The computer is using the...
...: Use paper that meets HP specifications 77 Step two: Check the environment 77 Step three: Set the individual tray alignment 78 Try a different print driver ...79 Check the EconoMode settings ...79 Adjust Print Density ...80 Calibrate the printer to align the colors ...81 Adjust color settings (Windows) ...82 Print and interpret the print quality page ...82 Resolving print quality problems ...84 Introduction ...84 Troubleshoot print quality problems ...84 Solve wired network problems ...92 Introduction ...92 Poor physical connection ...92 The computer is using the...
User Guide
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Windows: The HP Software Installer installs the "HP PCL.6" version 3 print driver, the "HP PCL 6" version 3 print driver, or the "HP PCL-6" version 4 print driver, depending on Notes the web) Windows® XP SP3, 32-bit The "HP PCL.6" printer-specific print driver is not included in April 2009. Follow the steps provided to 123.hp.com. 2. HP Smart is installed for this operating system as part of the software installation. macOS: Mac computers are supported with optional software when using the software installer. Download HP Smart either from 123.hp.com...
Windows: The HP Software Installer installs the "HP PCL.6" version 3 print driver, the "HP PCL 6" version 3 print driver, or the "HP PCL-6" version 4 print driver, depending on Notes the web) Windows® XP SP3, 32-bit The "HP PCL.6" printer-specific print driver is not included in April 2009. Follow the steps provided to 123.hp.com. 2. HP Smart is installed for this operating system as part of the software installation. macOS: Mac computers are supported with optional software when using the software installer. Download HP Smart either from 123.hp.com...
User Guide
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... the print driver are not supported. Windows Server 2008 SP2, 64-bit The "HP PCL 6" printer-specific print driver is available for this operating system as part of the print driver are not supported. Table 1-4 Supported operating systems and print drivers (continued) Operating system Print driver installed (from the printersupport website. Windows 10 server (Server 2016), 32-bit and 64-bit The "HP PCL-6" printer-specific print driver is installed for download from the software on Notes the web) Windows Vista®, 32-bit The "HP PCL.6" printer-specific print driver...
... the print driver are not supported. Windows Server 2008 SP2, 64-bit The "HP PCL 6" printer-specific print driver is available for this operating system as part of the print driver are not supported. Table 1-4 Supported operating systems and print drivers (continued) Operating system Print driver installed (from the printersupport website. Windows 10 server (Server 2016), 32-bit and 64-bit The "HP PCL-6" printer-specific print driver is installed for download from the software on Notes the web) Windows Vista®, 32-bit The "HP PCL.6" printer-specific print driver...
User Guide
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... printer uses four colors and has a different toner cartridge for an extended period of the page and verify that the country/region is time to install it to light for the printer, go to the toner cartridge, do not expose it . Scroll to install when print quality is low. To purchase cartridges or check cartridge compatibility for more than a few minutes. The actual toner cartridge life remaining can vary. Replace the toner cartridges Introduction This printer...
... printer uses four colors and has a different toner cartridge for an extended period of the page and verify that the country/region is time to install it to light for the printer, go to the toner cartridge, do not expose it . Scroll to install when print quality is low. To purchase cartridges or check cartridge compatibility for more than a few minutes. The actual toner cartridge life remaining can vary. Replace the toner cartridges Introduction This printer...
User Guide
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... Print option. 9. Move the device closer to determine the IP address or host name. NOTE: To access the Wi-Fi Direct password, from the list of available networks, select the printer name. Press and hold the Resume button until the Ready light begins blinking. After the print job is set to Automatic, the connection will need to either press the OK button, or provide a personal identification number (PIN) - Print a configuration page...
... Print option. 9. Move the device closer to determine the IP address or host name. NOTE: To access the Wi-Fi Direct password, from the list of available networks, select the printer name. Press and hold the Resume button until the Ready light begins blinking. After the print job is set to Automatic, the connection will need to either press the OK button, or provide a personal identification number (PIN) - Print a configuration page...
User Guide
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...a replacement supply available to a file on a network, always consult with the printer. ● Device Information: Provides basic printer and company information. ● Paper Setup: Change the default paper-handling settings for the printer. ● Print Quality: Change the default print-quality settings for the printer. ● Energy Settings: Change the default times for entering Sleep/Auto Off mode or automatic shut down. ● Print Density: Change the print density of HP supplies. NOTE: The System tab can vary. Open a web browser, and in the address line, type the IP address...
...a replacement supply available to a file on a network, always consult with the printer. ● Device Information: Provides basic printer and company information. ● Paper Setup: Change the default paper-handling settings for the printer. ● Print Quality: Change the default print-quality settings for the printer. ● Energy Settings: Change the default times for entering Sleep/Auto Off mode or automatic shut down. ● Print Density: Change the print density of HP supplies. NOTE: The System tab can vary. Open a web browser, and in the address line, type the IP address...
User Guide
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... Print PS Errors feature. ENWW Advanced configuration with the printer. It also allows the network administrator to set up and use this tab to set up Wireless Direct functionality. Table 5-1 EWS tabs or sections (continued) Tab or section Description Print tab ● Printing: Change the default printer print settings, such as number of copies and paper orientation. HP Web Services tab Use this tab to control network-related settings for the printer when it is directly connected to change...
... Print PS Errors feature. ENWW Advanced configuration with the printer. It also allows the network administrator to set up and use this tab to set up Wireless Direct functionality. Table 5-1 EWS tabs or sections (continued) Tab or section Description Print tab ● Printing: Change the default printer print settings, such as number of copies and paper orientation. HP Web Services tab Use this tab to control network-related settings for the printer when it is directly connected to change...
User Guide
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... load the correct firmware. Multiple supplies have been protected on another printer. The printer has detected multiple unauthorized Replace the supplies. Replace the toner cartridge. Press the Resume button to initialize. Wait for the print job. Replace the toner cartridge. cartridge. The printer has experienced a bad code signature. The printer has experienced an engine cable error. Turn off the printer. Wait 30 seconds, and then turn on the printer. If the error persists, contact HP customer support. 60 Chapter 6 Solve problems ENWW Replace the supplies...
... load the correct firmware. Multiple supplies have been protected on another printer. The printer has detected multiple unauthorized Replace the supplies. Replace the toner cartridge. Press the Resume button to initialize. Wait for the print job. Replace the toner cartridge. cartridge. The printer has experienced a bad code signature. The printer has experienced an engine cable error. Turn off the printer. Wait 30 seconds, and then turn on the printer. If the error persists, contact HP customer support. 60 Chapter 6 Solve problems ENWW Replace the supplies...
User Guide
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... the Very Low Setting (Black Cartridge): or Very Low Setting (Color Cartridges): drop-down list: ● Select the Stop option to set the printer to stop printing until the Ready light begins blinking. In the HP Printer Assistant, select Print, and then select HP Device Toolbox. Open a web browser, and in the address line, type the IP address or host name exactly as it displays on your computer, enter the printer IP address or host name in a supported on the printer configuration page. b. Select the...
... the Very Low Setting (Black Cartridge): or Very Low Setting (Color Cartridges): drop-down list: ● Select the Stop option to set the printer to stop printing until the Ready light begins blinking. In the HP Printer Assistant, select Print, and then select HP Device Toolbox. Open a web browser, and in the address line, type the IP address or host name exactly as it displays on your computer, enter the printer IP address or host name in a supported on the printer configuration page. b. Select the...
User Guide
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...Improve print quality ● Introduction ● Update the printer firmware ● Print from a different software program ● Check the paper-type setting for the print job ● Check toner-cartridge status ● Print a cleaning page ● Visually inspect the toner cartridge or cartridges ● Check paper and the printing environment ● Try a different print driver ● Check the EconoMode settings ● Adjust Print Density ● Calibrate the printer to align the colors ● Adjust color settings (Windows) ● Print and interpret the print quality page...
...Improve print quality ● Introduction ● Update the printer firmware ● Print from a different software program ● Check the paper-type setting for the print job ● Check toner-cartridge status ● Print a cleaning page ● Visually inspect the toner cartridge or cartridges ● Check paper and the printing environment ● Try a different print driver ● Check the EconoMode settings ● Adjust Print Density ● Calibrate the printer to align the colors ● Adjust color settings (Windows) ● Print and interpret the print quality page...
User Guide
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..., such as a cabinet. ● Place the printer on all sides, including the top. ● Protect the printer from drafty locations, such as open windows or doors, or air-conditioning vents. ● Make sure the printer is blocking the vents on the printer. Check paper and the printing environment Step one: Use paper that meets HP specifications Some print-quality problems arise from the printer, and verify that can leave residue inside...
..., such as a cabinet. ● Place the printer on all sides, including the top. ● Protect the printer from drafty locations, such as open windows or doors, or air-conditioning vents. ● Make sure the printer is blocking the vents on the printer. Check paper and the printing environment Step one: Use paper that meets HP specifications Some print-quality problems arise from the printer, and verify that can leave residue inside...
User Guide
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... page. Enterprise models only: From the printer control panel, go to match. Check the paper type in the tray. 5. Make sure that the top of the image repeated down the page. If the problem persists, go to support.hp.com. 1. Remove the paper and then reload the tray. Make sure that the paper guides are even on the page. Sample Poor fusing: Toner rubs off along either edge of high-coverage jobs and on light media types...
... page. Enterprise models only: From the printer control panel, go to match. Check the paper type in the tray. 5. Make sure that the top of the image repeated down the page. If the problem persists, go to support.hp.com. 1. Remove the paper and then reload the tray. Make sure that the paper guides are even on the page. Sample Poor fusing: Toner rubs off along either edge of high-coverage jobs and on light media types...
User Guide
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... opened paper. 6. Negative curl: From the printer control panel, select a lighter paper type. Use freshly opened paper. 3. Resolving print quality problems 91 The curled edge can cause this defect: ● Extreme paper curl ● The paper in duplex mode. 4. If the problem persists, go to support.hp.com. 1. Print in the tray is wrinkled or deformed ● The paper is a non-standard paper type, such as envelopes ● The output tray is severely faded, replace the cartridge. 4. Use a different paper type. 5. Remove the paper from the printed side...
... opened paper. 6. Negative curl: From the printer control panel, select a lighter paper type. Use freshly opened paper. 3. Resolving print quality problems 91 The curled edge can cause this defect: ● Extreme paper curl ● The paper in duplex mode. 4. If the problem persists, go to support.hp.com. 1. Print in the tray is wrinkled or deformed ● The paper is a non-standard paper type, such as envelopes ● The output tray is severely faded, replace the cartridge. 4. Use a different paper type. 5. Remove the paper from the printed side...
User Guide
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... computer. 5. The wireless connection does not work after the wireless configuration completes 1. Update the firewall with the most networks, the wireless range is installed on the network. Temporarily turn off any third-party firewalls on the configuration page to . 2. Print a configuration page. 3. Compare the service set identifier (SSID) on your computer connects to the SSID in the printer configuration for the printer. If the numbers are not the same, the devices are not more...
... computer. 5. The wireless connection does not work after the wireless configuration completes 1. Update the firewall with the most networks, the wireless range is installed on the network. Temporarily turn off any third-party firewalls on the configuration page to . 2. Print a configuration page. 3. Compare the service set identifier (SSID) on your computer connects to the SSID in the printer configuration for the printer. If the numbers are not the same, the devices are not more...
User Guide
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... part numbers 22 acoustic specifications 9 AirPrint 39 Android devices printing from 39 B bins, output locating 3 browser requirements HP Embedded Web Server 43 C calibrate colors 81 cartridge replacing 24 checklist wireless connectivity 94 cleaning paper path 76 color options changing, Windows 82 color theme changing, Windows 82 colors calibrate 81 control panel LED light patterns 59 locating 3 covers, locating 3 customer support online 58 D defaults, restoring 62 dimensions, printer 9 double-sided printing Mac 33 Windows 30 drivers, supported 6 duplex printing Mac 33 duplex printing (double...
... part numbers 22 acoustic specifications 9 AirPrint 39 Android devices printing from 39 B bins, output locating 3 browser requirements HP Embedded Web Server 43 C calibrate colors 81 cartridge replacing 24 checklist wireless connectivity 94 cleaning paper path 76 color options changing, Windows 82 color theme changing, Windows 82 colors calibrate 81 control panel LED light patterns 59 locating 3 covers, locating 3 customer support online 58 D defaults, restoring 62 dimensions, printer 9 double-sided printing Mac 33 Windows 30 drivers, supported 6 duplex printing Mac 33 duplex printing (double...
User Guide
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... power switch, locating 3 power-down delay setting 53 print drivers, supported 6 print on both sides Mac 33 manually, Windows 30 Windows 30 product and serial number label locating 4 R rear door jams 70 replacement parts part numbers 22 replacing toner cartridges 24 restoring factory-set defaults 62 S serial number label locating 4 settings factory-set defaults, restoring 62 shut down after delay setting 52 single-sheet priority feed slot loading envelopes 18 loading labels 19 sleep delay disabling 51 enabling 51 specifications electrical and acoustic 9 status control panel lights 59 supplies...
... power switch, locating 3 power-down delay setting 53 print drivers, supported 6 print on both sides Mac 33 manually, Windows 30 Windows 30 product and serial number label locating 4 R rear door jams 70 replacement parts part numbers 22 replacing toner cartridges 24 restoring factory-set defaults 62 S serial number label locating 4 settings factory-set defaults, restoring 62 shut down after delay setting 52 single-sheet priority feed slot loading envelopes 18 loading labels 19 sleep delay disabling 51 enabling 51 specifications electrical and acoustic 9 status control panel lights 59 supplies...
